Alux Restaurante

4.4

1407 reviews

Mex$500 and over

Contemporary Mexican

Top tags:

Alux is a restaurant inside a natural cave. A unique place to enjoy a magical evening.

The creation and formation of the cave is ancient. In this environment of true underground palaces decorated with unique stalactites and stalagmites you can enjoy a natural spectacle. With a capacity of more than 250 guests, our cavern has various environments designed for you to enjoy your stay to the fullest, all accompanied by our haute cuisine and mixology that distinguishes us in this region of the Riviera Maya.

Service only for dinners. À la carte service. Entry with reservation. Dress Code: Smart Casual. Kitchen closes at 11:00 pm. Payments are accepted with Cash, Credit and Debit Card AMEX, MasterCard and Visa. Children welcome. Smoking area. There is no corkage.

Make a booking

No. of diners

2 people

DateTime

6 Jul 2022

19:00

Additional information

Dining style
Casual Elegant
Cuisines
Contemporary Mexican, Mexican, Regional Mexican
Hours of Operation
Dinner Daily 6:00 pm–11:00 pm
Phone number
984 206 1401
Website
http://www.aluxrestaurant.com/
Payment Options
AMEX, MasterCard, Visa
Dress Code
Smart Casual

Location
Av. Benito Juarez Garcia 217 -2 Playa del Carmen, ROO 77710
Area
Playa del Carmen / Riviera Maya
Cross Street
Av.65 y Av.70
Parking Details
Street Parking
Entertainment
Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
Additional
Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine

Featured in

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Mixologia Sin Alcohol

Lychee RositaMX$130.00
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Apple GingerMX$130.00
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Mixology without Alcohol

Lychee RositaMX$130.00
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Fresh CitrusMX$130.00
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What 1,407 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.2Food
4.5Service
4.8Ambience
4Value

Noise • Moderate

Diners' Choice Awards

Cancun / Riviera Maya
Most Booked
Playa del Carmen / Riviera Maya
Notable Wine List
Playa del Carmen / Riviera Maya
Romance
Playa del Carmen / Riviera Maya
Scenic View
Playa del Carmen / Riviera Maya
Special Occasions
Playa del Carmen / Riviera Maya
Most Booked

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Filters

RA
RonA
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
All I can say is an experience to enjoy! We hand sent many friends…
RH
RickyH
New Orleans
10 reviews
2.0
10 reviews
Dined 3 days ago
overall2food1service5ambience2
Enjoyed eating at Alux but for me the food was just not near as good as it should have been for the high price tag on the menu. There are better options with better food for less money in Playa. It was neat to see the cave but it is pretty warm and a bit loud for my taste. I will say the service was fantastic. They did a great job.
B
Bert
Minneapolis
1 review
4.0
1 review
Dined 4 days ago
overall4food5service5ambience5
In a cave, so that's cool. Worth the experience in and of itself. Food was great. Wine was a bit pricey. The security guy at the entrance made our exit a little uncomfortable, so could have done without that. I would go back and then just do my best to ignore the security guy and walk down the block to hail my own cab.
JZ
JacobZ
Orange County
3 reviews
5.0
3 reviews
Dined 6 days ago
overall5food5service5ambience5
Outstanding experience. Excellent service. Fantastic food. Exploring the caves was great. Only possible complaint was the temperature and ventilation, but it IS A CAVE, so I can't really complain lol! Would definitely go back and will recommend.
OT
OpenTable Diner
Los Angeles
1 review
4.0
1 review
Dined on 25 June 2022
overall4food4service5ambience5
Celebrated my son’s 21st Birthday. Everything was great! Beautiful restaurant with lots of ambience. Food was very good and service was excellent. My only complaint was how hot it was. No AC that I was aware of. A few fans scattered around on the floor so it made it very humid and hot. Other than that, I would come back and would recommend. The steak and lobster was very good as well as the Lychee drink.
OT
OpenTable Diner
Chicago
2 reviews
5.0
2 reviews
Dined on 24 June 2022
overall5food5service5ambience5
Had the most magical experience here!!! One of a kind dining experience. everything was more than amazing. Dolly was my server and she is the most amazing sweet genuine woman. who takes the best photos. recommended the best rosé! The entire staff was very attentive and everyone wanted to make sure i had the best experience. this place goes above and beyond and it is an ABSOLUTE MUST if you are in playa del carmen!
k
keller
1 review
3.0
1 review
Dined on 19 June 2022
overall3food2service5ambience5
The food did not have much spice. It was not seasoned very well. It was over priced so you are paying for the ambience. The view was spectacular and it was quiet. The waiter was very nice and did his job great. The hamburger was good and this and the salmon was OK nothing spectacular but cold mashed potatoes. It was raining on this day so my daughter fell down the steps and nobody even asked if she was OK.
MA
MiguelA
Chicago
7 reviews
5.0
7 reviews
Dined on 19 June 2022
overall5food4service5ambience5
Great hotel in Playa del Carmen, the best atmosphere, great food and excellent service.
HR
HeatherR
New England
1 review
5.0
1 review
Dined on 19 June 2022
overall5food5service5ambience5
Amazing customer service, atmosphere, and food! I will definitely recommend anyone coming to Playa del Carmen come here to this restaurant.
OT
OpenTable Diner
Los Angeles
5 reviews
1.0
5 reviews
Dined on 18 June 2022
overall1food3service1ambience3
Terrible el servicio y cargos ocultos
LG
LindsayG
Dallas
3 reviews
4.0
3 reviews
Dined on 18 June 2022
overall4food2service5ambience5
Alux is a super cool and fun restaurant with great drinks! The ambiance is what makes it. The food needs some work. We had the octopus and it was tough. Filet was sub par. I will say the cauliflower appetizer was the best thing we ordered!
o
ozziegurl
1 review
5.0
1 review
Dined on 17 June 2022
overall5food5service5ambience5
Went for our anniversary. Made a note in the reservation that it was our special day, and they came through! They had reserved a special table for us right next to the cenote in the cave. It seriously was so magical walking into the restaurant. Props to the lighting, and design of all of the cave. It was beautiful and a memory I will always cherish! The food was amazing and so different than what I have. The presentation was impeccable and when I come back to Playa Del Carmen, I will come again...hands down. Such a unique beautiful experience to be a part of on our anniversary.
OT
OpenTable Diner
1 review
4.0
1 review
Dined on 16 June 2022
overall4food3service5ambience5
A must see restaurant. Just beautiful. Great service. The food was okay for the price.
OT
OpenTable Diner
Cancun
1 review
2.0
1 review
Dined on 15 June 2022
overall2food1service1ambience3
El lugar por si solo es MUY bonito, a la gente que le guste comer bien y tener un buen servicio, este lugar no logrará llenar de ninguna manera la expectativa. Desde el inicio un vaso medio empañado sobre una mesa sucia, cartas forradas con plástico que si no te toca una en buen estado, no entiendes a leer completo la descripción de cada platillo. Te invitan a una cava para que veas la selección de vinos, donde no hay uno solo que se conozca. Pedí un tartar de Salmón y un filete al vino, sin duda alguna, se come mejor en unos tacos. Yo soy de la idea que no hay un restaurante caro si el precio se asemeja al manjar que te ofrezcan, pues esto no puede estar más alejado, está MUY caro para lo MALA que está la comida y para cerrar con carcajada, te proponen en el ticket de la cuenta un 20% de propina si tu experiencia fue buena. Lamentable.
CR
CharlotteR
1 review
4.0
1 review
Dined on 15 June 2022
overall4food4service4ambience5
Amazing experience.. and delicious food .. the only comment is that you can’t buy wine by the glass and have to order a bottle ( minimum 70 dollar )! And minimum 15 procent tip So calculate this in your spending budget !
C
Cheeta
Dallas
1 review
5.0
1 review
Dined on 14 June 2022
overall5food5service5ambience5
Beautiful spot. Great food, drinks and service. I definitely recommend!
OT
OpenTable Diner
Mexico City
1 review
4.0
1 review
Dined on 13 June 2022
overall4food5service5ambience5
Un restaurante con una estética fabulosa y la comida es muy buena.
OT
OpenTable Diner
Boise
4 reviews
5.0
4 reviews
Dined on 12 June 2022
overall5food5service5ambience5
Amazing experience, wonderful service and delicious food.
TM
TatianaM
1 review
5.0
1 review
Dined on 12 June 2022
overall5food5service5ambience5
Belle expérience belle ambiance lieu magnifique et service impeccable Cuisine très bonne avec un parfait mélange de saveur
OT
OpenTable Diner
1 review
5.0
1 review
Dined on 11 June 2022
overall5food5service5ambience5
Very nice very beautiful awesome place
T
Turista
1 review
2.0
1 review
Dined on 11 June 2022
overall2food4service1ambience5
Las propinas que obligan los turistas a pagar quando llega la cuenta, son ridículas
DG
DebjaniG
Toronto
10 reviews
vip
5.0
10 reviews
Dined on 11 June 2022
overall5food5service5ambience5
Excellent service Excellent food taste Excellent presentation Beautiful place Amazing and a must go
RW
ReneeW
New York Area
5 reviews
vip
5.0
5 reviews
Dined on 11 June 2022
overall5food5service5ambience5
Atmosphere was the best I’ve ever experienced! Food and service was top-notch!
OT
OpenTable Diner
London
4 reviews
5.0
4 reviews
Dined on 9 June 2022
overall5food5service5ambience5
This was possibly the best dining experience we have had anywhere. The food was fantastic as was the wine. But the venue was the real star. Absolutely jaw dropping. Our waiter was really nice too and very helpful when ordering wine. It's a little expensive, but what would you expect when eating in the best restaurant you will visit. 10/10
OT
OpenTable Diner
1 review
5.0
1 review
Dined on 8 June 2022
overall5food5service5ambience5
One of the most unique places we have ever dined at. Exceptional staff. Food was marvelous.
OT
OpenTable Diner
Dallas
1 review
vip
5.0
1 review
Dined on 8 June 2022
overall5food5service5ambience5
Fantastic food, service, and environment!!
GU
GUERRAF
1 review
1.0
1 review
Dined on 6 June 2022
overall1food1service1ambience3
Very bad service. We were obligated to pay tips by 15%. Took too many time to get ordered and for the Ford or drinks to came. Horrible attending and waiter. Few options to order. Too expensive. I'll never come back and strongly don't recommend.
A
Anonymous
1 review
3.0
1 review
Dined on 2 June 2022
overall3food5service3ambience5
The food was amazing and the ambiance was fitting with the surroundings. Unfortunately, our waiter (who I believe was called Miguel) was quite rude and hostile when it came to payment. Furthermore the lady who took the payment was clearly taking issue to the fact it wasn’t going through (due to technical issues on my app) and made both myself and friend feel extremely uncomfortable. The service at the end of the dinner put a dampener on the experience despite the restaurant and food itself being fantastic.
RK
RachelK
Richmond
26 reviews
vip
2.0
26 reviews
Dined on 29 May 2022
overall2food4service2ambience3
I really thought the experience was unique. The cave and decor were really cool. The food was tasty. They even had some vegan options that were delicious. The waiter was very pushy with wanting us to order more drinks. The service was very fast. So fast that my husband had to ask if they could let us enjoy the moment. The waiter took a hint and paused from clearing our table etc. we felt rushed even though there were tons of open tables. We thought it was off that they asked for my husband’s passport when taking his credit card for payment. We saw them take a picture of his passport as well which was unsettling. My husband was so freaked out that he called his cc company and the 3 credit bureaus to put a hold on his acct (just to be on the safe side). The experience eating in a cave was very unique and again the food was wonderful and that is why I’m not giving it 1star. Just expect to be rushed a bit. Also the exchange rate wasn’t great and they have a sketchy practice of taking a photo of your passport/ID when they take your cc for payment, so pay in pesos.
OT
OpenTable Diner
Washington DC
2 reviews
5.0
2 reviews
Dined on 29 May 2022
overall5food5service5ambience5
The perfect ending to my birthday vacation. 🎂 It was an amazing experience food wise and the ambiance beyond words. It's hot inside for sure but with the fans it helps a bit. Please ask for Rafael. He came highly recommended and did not disappoint!
KC
KimC
1 review
5.0
1 review
Dined on 28 May 2022
overall5food5service5ambience5
Absolutely fantastic experience. We enjoyed the ambiance immensely. The food presentation was fun and exciting. The vibe was so romantic.
ZB
ZachB
Houston
5 reviews
5.0
5 reviews
Dined on 28 May 2022
overall5food5service5ambience5
A must when in Playa. One of the most unique settings I have ever dined in.
OT
OpenTable Diner
San Francisco
1 review
5.0
1 review
Dined on 25 May 2022
overall5food5service5ambience5
It was perfect
SE
SandiE
Denver
1 review
5.0
1 review
Dined on 25 May 2022
overall5food5service5ambience5
Amazing dining experience! Everything was top of the line quality - the service, food, atmosphere.
AE
AE27
Chicago
2 reviews
5.0
2 reviews
Dined on 25 May 2022
overall5food5service5ambience5
Amazing place! A must try!
SR
SamR
Las Vegas
5 reviews
5.0
5 reviews
Dined on 23 May 2022
overall5food5service5ambience5
Truly amazing!
JB
JessicaB
1 review
3.0
1 review
Dined on 22 May 2022
overall3food2service1ambience5
Food wasn't great slow service and unknown expenses at the end terrible
OT
OpenTable Diner
Mexico City
1 review
1.0
1 review
Dined on 22 May 2022
overall1food5service4ambience3
El señor Eduardo Landell nos recibió con descortesía y nos mencionó que para poder entrar al restaurante no se hacían reservaciones. Le mostramos nuestra reservación y aún así continuo siendo grosero.
OT
OpenTable Diner
1 review
4.0
1 review
Dined on 22 May 2022
overall4food4service4ambience4
La comida muy rica, creo q el precio es elevado para lo q ofrece pero para festejar una ocasión especial esta bien
KN
KeithN
Orlando
15 reviews
vip
5.0
15 reviews
Dined on 22 May 2022
overall5food5service5ambience5
Fantastic restaurant, awesome food, great service

Safety precautions

Cleaning & sanitising
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitiser or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace

FAQs

Alux Restaurante is rated 4.4 stars by 1407 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

No. of diners

2 people

DateTime

6 Jul 2022

19:00

Av. Benito Juarez Garcia 217 -2 Playa del Carmen, ROO 77710

Additional information

Cross Street
Av.65 y Av.70
Area
Playa del Carmen / Riviera Maya
Hours of Operation
Dinner Daily 6:00 pm–11:00 pm
Cuisines
Contemporary Mexican, Mexican, Regional Mexican
Dining style
Casual Elegant
Dress Code
Smart Casual
Parking Details
Street Parking
Payment Options
AMEX, MasterCard, Visa
Entertainment
Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
Additional
Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine

Website
http://www.aluxrestaurant.com/
Phone number
984 206 1401

Featured in

Los Mejores Restaurantes en Playa del Carmen

Alux Restaurante

Make a booking

Additional information

Los Mejores Restaurantes en Playa del Carmen

Xcatic Octopus

Salmon al Coco

8 Hours Pork Belly

Principal

MargaluxMX$350.00

Sabor AztecaMX$290.00

Dark CadillacMX$290.00

7 AromasMX$320.00

Tonos VerdesMX$290.00

MemoriesMX$495.00

Rojo RubiMX$290.00

Alux SmokedMX$320.00

Caribe MagicoMX$280.00

Smoked Jack (Old Fashion)MX$380.00

Stone and HoneyMX$320.00

Agave AmaroMX$320.00

Le Blanc LycheeMX$290.00

Dulce y CremosoMX$310.00

Experiencia Casa DragonesMX$690.00

Caminos de OaxacaMX$600.00

Mixologia Sin Alcohol

Lychee RositaMX$130.00

Fresh CitrusMX$130.00

Tropical MaracuyaMX$130.00

Lychee Red FruitMX$130.00

Apple GingerMX$130.00

MargaluxMX$350.00

Sabor AztecaMX$290.00

Dark CadillacMX$290.00

7 AromasMX$320.00

Tonos VerdesMX$290.00

MemoriesMX$495.00

Rojo RubiMX$290.00

Alux SmokedMX$320.00

Caribe MagicoMX$280.00

Smoked Jack (Old Fashion)MX$380.00

Stone and HoneyMX$320.00

Agave AmaroMX$320.00

Le Blanc LycheeMX$290.00

Dulce y CremosoMX$310.00

Experiencia Casa DragonesMX$690.00

Caminos de OaxacaMX$600.00

Mixology without Alcohol

Lychee RositaMX$130.00

Fresh CitrusMX$130.00

Tropical MaracuyaMX$130.00

Lychee Red FruitMX$130.00

Apple GingerMX$130.00

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