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Benihana - Indianapolis, IN, Indianapolis, IN

Benihana - Indianapolis, IN

3.8
3.8
2646 reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Indianapolis is located on Keystone Crossing Road, right behind the Fashion Mall. Join us for Banzai Hour, Monday through Thursday from 5-7 p.m. and Friday from 4-7 p.m. Enjoy fresh nigiri, sashimi specialty sushi rolls, as well as hot and cold appetizers. Monday through Thursday.

Make a booking

2 people

20:30


Booked 58 times today

Order delivery or takeout

Options

  • Order online
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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of Operation

    Mon–Fri 4:00 pm–7:00 pm Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm

  • Phone number

    (317) 846-2495

  • Payment Options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress Code

    Smart Casual

What 2,646 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.2Food
  • 3.6Service
  • 3.6Ambience
  • 3.5Value

NoiseEnergetic

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  1. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food3service2ambience3
    Our hibachi chef was great! Super fun and personable. I was not happy with the service though in that we had 6:30 reservations and were seated right away but waited 40min for a server to come by and get drinks.
  2. K

    Kysha

    Indiana

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service2ambience3
    The food tastes fine. The chef put more pepper than I like on the food. Not that big of an issue. The server however, was less than ideal. Took forever to place our order, refills were slow to come. One lady at our table did not eat because her order was all messed up. I was not pleased with this visit.
  3. SS

    SherryS

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    Great food and entertainment. Wait staff was attentive.
  4. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on 24 January 2023

    overall5food5service1ambience5
    I drove 2 hours to this place for the manager to tell me he won’t honor the 10 minute grace period, this place needs to follow the rules, or don’t set them!
  5. S

    Sandy

    Indiana

    3 reviews

    4.0

    3 reviews

    Dined on 24 January 2023

    overall4food5service3ambience5
    I always love dining at Benihana especially to celebrate birthdays. I think the staff was short of help because people at the next table waited over an hour and only received drinks and soup. People at quite a few tables were walking out because they were discouraged of the wait. The staff were doing the best they could but weren’t as thorough as they could be such as not asking in advance if anyone had allergies which they did the last time I visited. However, the food is always delicious and can’t be beat!
  6. M

    Matt

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on 24 January 2023

    overall1food3service1ambience2
    We had reservations at 7:15pm - did not have anyone talk to us, take our drink order or even remotely speak to us until 8:00pm. 3 people from our table left. We didn't receive soup or salad until 8:20pm. We didn't leave until almost 9:30pm and can't speak poorly enough about the service or lack there of. I hadn't had hibachi since before covid - and can say I will not be back ever again.
  7. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 22 January 2023

    overall3food5service3ambience3
    It took way too long to be seated and we had reservations. Also we did not start eating until almost 2 hours later. Food was good though just took too long

    Benihana - Indianapolis, INResponded on 23 January 2023Dear valued guest, we wish your experience could have been better, but appreciate you taking the time to share your feedback. Your comments will be passed along to the management team. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  8. J

    Jennifer

    1 review

    3.0

    1 review

    Dined on 22 January 2023

    overall3food5service1ambience3
    Very thing was wonderful accept for our server. You could tell she was not happy to be there and was extremely unpleasant the whole time.

    Benihana - Indianapolis, INResponded on 23 January 2023Hi Jennifer, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We will share this with the rest of the team. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  9. OT

    OpenTable Diner

    Denver

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 21 January 2023

    overall2food4service3ambience2
    Paid for specialty dishes, did not receive any of the perks - no green tea, no ice cream or sherbet. Had a 915 reservation, ate the main course at 11pm; yes that’s when they close.

    Benihana - Indianapolis, INResponded on 24 January 2023Thanks for your feedback. We’re sorry to hear we disappointed you. We will connect with management on this matter. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  10. CC

    CalebC

    1 review

    1.0

    1 review

    Dined on 21 January 2023

    overall1food2service1ambience1
    Had a reservation and still had a waiting time. When we were seated our server was super nice, but it went downhill from there. We waited 2 hours for a chef to cook out food and she didn't even put on a show or talk to us. Front desk service was also poor.

    Benihana - Indianapolis, INResponded on 25 January 2023CalebC, thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. We will connect with management on this matter. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  11. KW

    KaraW

    1 review

    5.0

    1 review

    Dined on 19 January 2023

    overall5food5service5ambience4
    We love going to Benihana for birthday celebrations.
  12. OT

    OpenTable Diner

    Indiana

    1 review

    vip
    1.0

    1 review

    Dined on 16 January 2023

    overall1food1service1ambience1
    Worst. Hibachi. Experience. Ever. Food was subpar. Service was even worse. The so-called “chef” seems to not not have enough experience. She didn’t do much of the cooking show, wasn’t very enthusiastic, but worse, the way she cooked clearly showed she wasn’t adept. The server, barely came back to service us. She was there to get the order, bring the drinks/appetizers, and then getting the check. Those were it. The food…I know this is the midwest and not a swanky Manhattan eatery but come on…all appetizers were inedible. We literally tried a few piece and then stopped eating. The main hibachi courses were a meh. Not coming back here ever. We don’t recommend this place.

    Benihana - Indianapolis, INResponded 7 days agoDear valued guest, we are very sorry we did not meet your expectations. We will use this as a learning experience on how we can improve. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  13. m

    maryj

    Miami

    1 review

    2.0

    1 review

    Dined on 15 January 2023

    overall2food3service1ambience2
    The restaurant was dirty, portions were small and service was subpar.

    Benihana - Indianapolis, INResponded 4 days agoHi maryj, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. We will pass along your feedback to management. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  14. KM

    KarenM

    1 review

    4.0

    1 review

    Dined on 15 January 2023

    overall4food4service4ambience4
    Very warm (because of all the open grills), grill chefs not as ostentatious as I recall from visit many years ago. Food was excellent and portions generous. Overall though a very delightful experience!
  15. DS

    DebS

    1 review

    4.0

    1 review

    Dined on 15 January 2023

    overall4food4service4ambience3
    Would’ve like to use my birthday coupon on the weekend. I work 60 hours during the week. The weekend is my only time off! :-(
  16. MS

    MollieS

    Indiana

    3 reviews

    1.0

    3 reviews

    Dined on 15 January 2023

    overall1food2service1ambience1
    We go here a lot. Tonight was horrible - can not believe how bad it was. Disappointing for sure . Service from all staff, including chef was poor.

    Benihana - Indianapolis, INResponded 4 days agoMollieS, thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. Hope you’ll give us another chance in the future. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  17. C

    Chris

    Las Vegas

    1 review

    1.0

    1 review

    Dined on 12 January 2023

    overall1food3service1ambience2
    Our server was absolutely terrible. One of the members in our party mentioned more than once their allergies and went as far as there. Nothing was mentioned to the chef about the allergy. The server also let the entire table's drink run dry for well over half the meal. If it wasn't for one of the busboys coming by with a pitcher of water, we would have been better off in the Sahara. Our meal was good, the chef did a good job with the food, it was just the service received from others that was very very lacking. We found ourselves pointing to the food on the menu to explain what we wanted to order, apparently the server had no knowledge of the menu.

    Benihana - Indianapolis, INResponded 4 days agoDear Chris, So sorry we did not meet your expectations. We will use this as a learning experience on how we can improve. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

  18. BS

    BrianS

    Indiana

    1 review

    5.0

    1 review

    Dined on 10 January 2023

    overall5food5service4ambience5
    Our chef was great, we really enjoyed our experience!
  19. OT

    OpenTable Diner

    Indiana

    2 reviews

    4.0

    2 reviews

    Dined on 10 January 2023

    overall4food3service4ambience3
    Celebrating my birthday
  20. KP

    KeeshP

    1 review

    5.0

    1 review

    Dined on 8 January 2023

    overall5food4service5ambience4
    It was amazing night for me and my spouse as part as a birthday celebration
  21. OT

    OpenTable Diner

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on 8 January 2023

    overall5food5service4ambience5
    Food was really good , our chef was very nice and funny .the only complaint that I have is our reservation was for 7:15 pm and we get a table a hour later .
  22. OT

    OpenTable Diner

    Indiana

    1 review

    1.0

    1 review

    Dined on 8 January 2023

    overall1food3service1ambience1
    We waited almost an hour for our table even with a reservation, drinks took another hour and dinner was 2 1/2 hours and one of did not get what they ordered even after the orders weee confirmed twice. Would not return.
  23. AP

    AprilP

    1 review

    5.0

    1 review

    Dined on 7 January 2023

    overall5food5service5ambience5
    Our experience was great. The food and service was exceptional.
  24. B

    Baybiegyrl

    Indiana

    1 review

    5.0

    1 review

    Dined on 7 January 2023

    overall5food5service5ambience5
    Celebrated my bday here and decided to go alone to have “me” time! The staff was excellent! First being greeted so warmly upon entering (I think it was the manager) to him wishing me a Happy Bday as his was a few days after mine! To seating me promptly, then my hostess Hosea (hopefully I spelled his name right) greeted me with a smile and a happy bday as well! Had the best onion soup, sushi (cooked) and the most delicious margarita ever! The bartender even came out and personally asked me how I liked the drink which further made my day special. Lastly, they came out and sung happy bday to me which ended my day with joyful tears of gratitude!!! Just an overall great experience! Next time I’ll definitely bring a group but enjoyed the personal touch they provided me with!
  25. AW

    AnnieW

    San Francisco

    1 review

    1.0

    1 review

    Dined on 7 January 2023

    overall1food1service1ambience1
    Was very disappointed in my experience. To start our drinks from the bar took quite a while to get. Our chef did not engage with us at all. He only was talking to his friend who appeared to be at the table. The food was absolutely terrible. The 37$ ribeye was unedible and the cook could not have put more pepper in the food. Overall it was a terrible experience and I don’t think we will be returning to this location.
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 6 January 2023

    overall5food5service5ambience5
    We had a great time celebrating my husband's birthday. Our chef, Josh, was amazing and we greatly enjoyed his jokes and enthusiasm. Thank you, Josh, for making this an evening we will always remember.
  27. OT

    OpenTable Diner

    Indiana

    1 review

    3.0

    1 review

    Dined on 5 January 2023

    overall3food4service3ambience2
    Unnecessarily cramped. 9 people (across three parties) around one hibachi station is way too many. We would have waited 15 extra minutes for more space.
  28. K

    Kyla

    1 review

    3.0

    1 review

    Dined on 5 January 2023

    overall3food5service2ambience3
    Repeatedly asked for acknowledgement for my mom’s birthday. Watching everyone else get the birthday song and or free dessert was upsetting. Even asked again when checks were brought, but she insisted to cash us out without giving us a chance to go over it. Im not sure why she would think we still sit there and wait after being cashed out for the birthday acknowledgment when it should’ve been done way before we even got to go boxes. I spoke with the manager, even though there wasn’t much that he could do, I still let him know about the situation. She even said they were extremely busy but I personally saw a group of servers not doing anything in the bar and it wasn’t busy! If she forgot, that could’ve been said.
  29. OT

    OpenTable Diner

    Indiana

    7 reviews

    5.0

    7 reviews

    Dined on 4 January 2023

    overall5food5service5ambience5
    Chef was awesome and very interactive!
  30. d

    dbee

    Indiana

    28 reviews

    vip
    2.0

    28 reviews

    Dined on 3 January 2023

    overall2food4service1ambience2
    We come here a few times per year and the food and show is always good. Service is generally good as well, but not this time. Three people at our table were celebrating birthdays, including myself. Our server guy left a pitcher of water for everyone, didn't serve. Several bar drinks were very late arriving. Checks took forever and the handheld machine was difficult as was all of our birthday meal certificates to process for whatever reason. The birthdays at other tables also got their traditional silly birthday song shout out and complimentary ice cream for dessert. Did any of us? NOPE! The server when asked said Oh were out of ice cream, as another server walked by with some for snother table. Everyone else had left while we waited for our check. Finally flagged down the GM who was very nice and polite and helpful. I asked if they still did the song and ice cream and said of course. I told him what the server said and he was upset and said be right back. 30 seconds later the server dropped off a to go ice cream container with not a word and walked away. For what we pay, this service, save for the gm, was horrible.
  31. M

    Michelle

    Indiana

    1 review

    2.0

    1 review

    Dined on 2 January 2023

    overall2food2service1ambience1
    the wait time is starting to get out of control. Making a reservation is almost pointless anymore. They are always under staffed lately.
  32. DP

    DasiaP

    1 review

    5.0

    1 review

    Dined on 2 January 2023

    overall5food5service5ambience5
    Great place to eat! The restaurant was very busy but we still got really good service! The food was great!
  33. R

    Rena

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5
    George is the best from Arnoldo. The cook makes the experience and price worth it! Thank You.
  34. AJ

    AJBell

    Indiana

    11 reviews

    2.0

    11 reviews

    Dined on 1 January 2023

    overall2food3service3ambience3
    The server was new, but very good. He was polite and added value to our experience. He even apologized for the rudeness of the cook. We come to Benihana's often for our family celebration. The cook was the worst we have ever had. He was rude, very uncooperative and he acted as though he really didn't want to be there.
  35. OT

    OpenTable Diner

    Indiana

    1 review

    vip
    4.0

    1 review

    Dined on 1 January 2023

    overall4food5service4ambience3
    We dined here for New Year’s Eve! Our reservation was on time and we were seated as a group. The wait time for a server was expected for a busy holiday evening. Our waiter was really kind and accommodating despite the wait times and the food was great.
  36. CM

    CindyM

    Indiana

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience3
    Pricey. Food was good. Alcoholic drink was actually made with alcohol! Portions were divided well. A little noisy.
  37. LE

    LER2022

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on 31 December 2022

    overall4food4service4ambience5
    A fun experience, talented and polite chefs, a nice birthday outing for family member.
  38. TB

    TinaB

    1 review

    2.0

    1 review

    Dined on 31 December 2022

    overall2food2service1ambience2
    Chef was horrible. Should not be cooking there. Burnt shrimp, dried out chicken, overdone fried rice. Pay $266 for meal that tasted horrible. Will probably not go back to this one and have been eating here for years. Service was also horrible and it was not that busy.
  39. S

    Scot

    Indiana

    1 review

    5.0

    1 review

    Dined on 30 December 2022

    overall5food5service5ambience5
    Great service. My kids lives the food and entertainment. Servers and chefs did a great job
  40. DB

    DominiqueB

    1 review

    3.0

    1 review

    Dined on 30 December 2022

    overall3food5service1ambience4
    My reservation was for 730. We didn't get seated until 9 and didn't start eating until about 930. The food was absolutely amazing so I may return. It very well could've been a staffing issue but I do wish I could've been seated/ eating sooner.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Indianapolis, IN using the Order Online button. Benihana - Indianapolis, IN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Indianapolis, IN is rated 3.8 stars by 2646 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

20:30


Booked 58 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Indianapolis, IN

8830 Keystone Crossing, Indianapolis, IN 46240

Additional information

  • Cross Street

    Sheraton Hotel

  • Area

    Castleton / Keystone Crossings

  • Hours of Operation

    Mon–Fri 4:00 pm–7:00 pm Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Parking Details

    Private Lot

  • Payment Options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Gluten-free Options, Vegan

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