Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

3.9
1740 reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the Hilton - Orlando Lake Buena Vista, on Walt Disney World Resort. We offer complimentary valet as well as three-hour parking validation in the Hilton parking lot. Make your next meeting or get together magical with our private dining options. Please call to inquire about private parties and restaurant buyouts. Perfect for tour groups. Stop in and see what makes Benihana the best attraction in Orlando.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1740 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
Food
3.9
Service
3.7
Ambience
3.6
Value
Noise · Moderate
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OT
OpenTable Diner
Dallas
2 reviews
Dined 2 days ago
Overall3Food4Service3Ambience2

We love Benihana and go whenever the occasion calls for it! This location has always been a bit of a disappointment, however. The host stand frequently has had employees grouped and cursing with guests present. It is also not uncommon to see dirty tables everywhere and the service has historically been so slow that dinner is a 3-hour event. I truly hope they are able to resolve these issues soon. At the price point, more is definitely expected.

AR
AngelaR
1 review
Dined 3 days ago
Overall1Food5Service1Ambience1

They pretty much kicked my son and I out before we were finished, we visit Benihana back home three times a month, huge fans of the place, but this one was terribly ran, and super rude. Threw our left overs out after I told the waitress we were going to the bathroom, came back to just my wallet and no food. They didn’t accommodate anything off the bill, just offered for them to cook more food, making us wait 30 minutes.

OT
OpenTable Diner
San Francisco
1 review
Dined 4 days ago
Overall1Food1Service1Ambience1

It was my son’s and girlfriends birthday so I called in advance for a reservation and to let them know that I were celebrating two birthdays at that dinner and if they would do something special for them and the person taking my reservation said not to worry that they would handle it and make it special. I ask if they needed to be reminded when I got there and they said no I said okay great. When we got there after having our dinner which I think was a terrible demonstration of what I’m use to going to Benihana so many times I was very disappointed but I let that pass. The icing on the cake for me was when they asked my son and girlfriend what flavor ice cream they wanted and they responded that they didn’t want ice cream so they brought me the bill and I got up without making to obvious for my family to see what I was going to do and I asked to speak with the manager and I explained to him the situation and ask why they weren’t celebrating their birthdays and he said that he’ll go check on it, when he came back he apologized and said that they forgot but there getting something ready for them now. I go back to sit and this server comes to ask my son and girlfriend what kind of ice cream they want for their birthday surprise. I was so taken back by the fact that this absentminded person can ruin a birthday surprise for them after even forgetting to remember the note on my reservation. Did I mention that this was my son’s girlfriend first ever experience with Benihana. All I can say it was a very expensive night for someone to do something so stupid to ruin a surprise. I will never return there again and I will definitely write up a review on social media about my experience at Benihana.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 3 days ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

My 65th Birthday

PC
PatriciaC
1 review
Dined 6 days ago
Overall3Food3Service3Ambience3

The service took too long and they didn't prepare the children's food before the adults.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 4 days ago

Dear PatriciaC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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K
Kkeline
Atlantic City
6 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

Bruce our cook was outstanding! We’ve been to many hibachi restaurants and he far exceeded any other we’ve been to over the years!

JM
JMThadagreattimeatbeniha
Hawaii
1 review
Dined on 8 January 2022
Overall5Food5Service5Ambience4

We had a great time! The service was outstanding, and Carlos delivered some fun jokes and conversation. We would love to go back.

MM
MauricioM
1 review
Dined on 7 January 2022
Overall3Food4Service3Ambience1

As long as you can stand rude hostess when you check in, you will be able to have a good meal.
Children usually love the chefs.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 6 days ago

Dear MauricioM We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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JA
JoAnnM
New York Area
5 reviews
Dined on 7 January 2022
Overall4Food4Service5Ambience4

The waitress went above and beyond!!! Very nice!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 3 days ago

Dear JoAnnM Your feedback is appreciated. We will be sure to share your kind words with the team.

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ES
EliS
1 review
Dined on 7 January 2022
Overall5Food5Service5Ambience5

3rd time at this beni Hana. Been great every time!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 3 days ago

Dear EliS On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
OpenTable Diner
Tampa
6 reviews
Dined on 3 January 2022
Overall5Food5Service5Ambience5

The wait staff was efficient. The food was sumptuous. The chef was a great showman preparing our food.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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V
Vickyg
1 review
Dined on 3 January 2022
Overall5Food5Service5Ambience5

Very good service and outstanding wait staff.. Food was so delicious.. Would definitely recommend

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear Vickyg thank you so much for your feedback, we hope to see you back again soon!

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KO
KimO
Jacksonville
8 reviews
Dined on 3 January 2022
Overall5Food5Service5Ambience5

Our chef Carlos was great!
We really enjoyed the show.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear KimO We are happy to hear that you enjoyed the dining experience!

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CA
CAROLO
1 review
Dined on 2 January 2022
Overall5Food4Service5Ambience5

Food was very good. Carlos, our chef, was great. A little pricey but a nice splurge for a special occasion.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear CAROLO Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
1 review
Dined on 1 January 2022
Overall5Food5Service5Ambience5

I enjoyed the service it was really good. Our chef Carlos was beyond amazing great entertainment and the food was good I definitely enjoyed my time there no doubt about it. I will definitely be coming back again Carlos was the best chef I ever had if I was to rate Carlos it would be 10 out of 10 he should be head chef but I really enjoyed yesterday thank you.

OT
OpenTable Diner
New England
1 review
Dined on 1 January 2022
Overall1Food1Service1Ambience1

Worst ever Reservations ran an hour late Appetizers were called way too many people and way too loud

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 4 January 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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KE
vipKatieE
London
3 reviews
Dined on 1 January 2022
Overall4Food5Service4Ambience4

We love taking our kids to hibachi on vacations and thought Benihana would be great. Our server was excellent as was the food and our hibachi chef. Five stars for them and an overall great vibe.

Our only confusion is that there is no grace period for reservations. Most restaurants will give you 15 minutes if you are late and upon realizing we were running late we called to inform the restaurant. They said it was ok, but upon arriving they told us we had essentially given up our reservation by being late. We eat out quite often and are respectful of peoples time and try to call ahead if late. Had they said on the phone when we called that we were voiding our reservation that would have been fine- and we would have understood and maybe rescheduled. Instead we ended up waiting at least 45 minutes after arriving to be seated and didn’t start eating until over and hour and 40 after our original reservation… so if you have small kids/ are on a schedule of any sort- make sure you are on time or early!

Again we understood overall but better communication would have been really appreciated and managed our expectations.

RL
RLF1
Seattle
3 reviews
Dined on 29 December 2021
Overall3Food2Service3Ambience3

Host was awesome super kind after being yelled at repeatedly by other guests. They were short staffed (not her fault)
Eating area is very crowded. After we got seated there seemed to be a lot of confusion.
2 of us are celiac and it was handled very strangely. They cooked all our food then everyone else’s… kind of… he went back and forth a little which created concern for us. Most other places just make the whole table gluten free. It made our dining experience awkward and he wasn’t able to “do much of a show”. Communication was hard with accents and masks. Waitstaff wore masks but most of the chefs wore them on their chins or just over their mouths.
I thought you used to get 2 dipping sauces but only got one.
Because the meal was cooked in shifts we didn’t really eat all together and o felt like the serving sizes were off. Mushrooms are cheap so why are they being so limited… I got 2 halves of 1 mushroom. Wasn’t very happy with the dining. Don’t feel like I got what I paid for… at all.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 3 January 2022

Dear RLF1 On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Orlando
1 review
Dined on 28 December 2021
Overall3Food3Service4Ambience4

Got the filet and few bites were very tough

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 3 January 2022

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on 27 December 2021
Overall1Food1Service1Ambience1

La persona que recibe sin nivel de servicio

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 3 January 2022

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Washington DC
1 review
Dined on 27 December 2021
Overall5Food5Service5Ambience3

Trevor and Bruce were fantastic, we took kids (6 and 7) there for their first time at hibachi and they were enthralled — and that was after a full day at the parks. Everyone had a great time!

NB
NickB
1 review
Dined on 25 December 2021
Overall1Food1Service3Ambience1

We have been to Benihana many times. But this particular location lacked in decoration, and ambiance. It was very bare bones. Then the chefs were not that interactive or as entertaining as they are at other locations and have been in the past. So more training needs to happen at this location. Then the food, we ordered Alaska rolls and elk avocado rolls - they were filled with the same filling, like a California roll but then had a small piece of salmon on the top for the Alaska. And then a small piece of eel on top for the eel avocado roll the soup was extremely salty, the salad dressing was watered down and lacked flavor. The chef had to leave the table several times to get food that wasn’t put onto his cart. The steak was good the scallops were good. They drenched the rice with soy sauce and it was super salty. I should have gone with my gut and went to Morimoto in Disney springs instead of spending over 200 dollars on a sub par experience. At least I know the ambiance and food quality at morimoto is expensive but it’s extremely well done.

KB
KrystinaB
1 review
Dined on 25 December 2021
Overall3Food3Service3Ambience1

They sat us an hour after our reservation, then we waited 20 min for someone to even say hi to us. They didnt bring us our steamed rice. My husband didnt get his spicy tuna until after his meal. We were both out of drinks during our whole meal.

PD
PhilD
1 review
Dined on 25 December 2021
Overall3Food3Service1Ambience3

Reservation was at 8pm and we were seated 45 minutes late, at 8:45pm

MO
MichaelO
1 review
Dined on 25 December 2021
Overall5Food5Service5Ambience5

Great food, great service. Everyone was nice and professionally

TN
TaylorN
1 review
Dined on 25 December 2021
Overall3Food3Service2Ambience3

The location on International Drive tastes allot better. I will not be coming back here.

KB
KB20
Atlanta
2 reviews
Dined on 25 December 2021
Overall4Food5Service4Ambience4

Irene was the best chef we’ve had in years. He was sure to clean AND keep his area clean. Made sure everyone didn’t have problem with him using salt and omitted for this who had health conditions needing to restrict salt. Great service. He made the 50min wait with a reservation more tolerable.

b
belayep
1 review
Dined on 25 December 2021
Overall5Food5Service5Ambience5

Friendly staff, great food & drinks. Chef did an amazing job!

LD
vipLisaD
Anchorage
58 reviews
Dined on 25 December 2021
Overall4Food5Service4Ambience3

Please stop seating 10 people to a table. It was bad enough having to be told we would need to wait 45 minutes for a chef to become available after we were seated. We were cramped and it was a very uncomfortable experience.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 2 days ago

Dear LisaD Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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TH
THop
1 review
Dined on 25 December 2021
Overall1Food3Service1Ambience3

The worst Benihana experience we ever experienced. Reservations was at 3:15 on Christmas Day. We all arrived 20mins early and checked in. Our chef did not arrive to our table to start until after 4:25pm. We notice another family seated next to us around 4pm, their chef arrived to table and started to prepare their meal before ours. Their food was prepared, eaten, pictured taken, paid and left , and we were still there while our chef just arrived. We were served drinks out of dirty cups. They tossed dirty menu (roughed) by everyone on our eating plates. We ask to speak with an manager, who never showed up to our table (lady with grey/sliver wig) Totally not worth the money or time we had to wait. Please do better! We will definitely not come back to this location ever again.

V
Virginia
1 review
Dined on 25 December 2021
Overall1Food3Service1Ambience3

Had to wait a hour just to get the chef to start our meal. No apologies from the manager when asked about it, rude, didn’t care. Horrible service.

LR
LuzR
Orlando
1 review
Dined on 25 December 2021
Overall1Food2Service1Ambience1

Very poor customer service. No attention to detail at all. The service took our order (wrong), came with the drinks an never came back.

OT
OpenTable Diner
1 review
Dined on 24 December 2021
Overall2Food3Service3Ambience1

A little dirty

OT
OpenTable Diner
Orlando
3 reviews
Dined on 24 December 2021
Overall5Food5Service5Ambience5

Great experience and wonderful food

OT
OpenTable Diner
Las Vegas
1 review
Dined on 23 December 2021
Overall3Food3Service3Ambience3

Took over 2 hrs!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 30 December 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JP
JohnP
1 review
Dined on 23 December 2021
Overall4Food3Service5Ambience3

I would recommend walking over to Disney Springs and grab dinner there. Although if staying at the hotel it is convenient to eat here at the end of a long day

OT
OpenTable Diner
Orlando
11 reviews
Dined on 23 December 2021
Overall3Food4Service4Ambience2

.smoky and loud. Love the restaurant but cook had a hard time hearing and messed up several orders

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 29 December 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
vipOpenTable Diner
Orlando
4 reviews
Dined on 22 December 2021
Overall2Food4Service1Ambience3

We had a 8pm reservation and we had to wait 1 hour and 10 minutes to seat. I was with kids and they were hungry and impatient. Was their first time visiting the place and my son was so excited telling them about the presentation that was really simple, not as always. To finish, the kids received chocolate ice cream with PEPPER sauce in the spoon and I couldn’t believe.. their tongues was burning and they were crying. That’s it! The food was tasty, but it’s not enough to make me return there.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 29 December 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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E
Erin
Detroit
1 review
Dined on 22 December 2021
Overall3Food5Service2Ambience3

Good was excellent. Service from server and chef was fine. The wait was awful. We had 6:45pm reservations. We waited til 8:30pm for food. After a day at theme parks, we were all very hungry. But 1.5+ hr wait even with reservations was very disappointing. One of my children fell asleep hungry waiting. The restaurant was busy but time management was lacking. I’ve worked in the restaurant business, and I get it. However this was unacceptable.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 28 December 2021

Dear Erin Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Las Vegas
1 review
Dined on 21 December 2021
Overall1Food2Service1Ambience1

This was our first time here & we will not be coming back. We were sat at a table 30 minutes after our reservation time. They crammed us in with another family so there were 10 people at our table!! There was no room to move & the children with the other party were misbehaving. It took another 20 minutes before the server came to the table to get the drink order. After that we had to wait 45 minutes for a hibachi chef. The chef was rushing through the cooking & there was not some of what u get from other hibachi restaurants (i.e. the show). Staff was complaining about being short staffed. The worst part is the food wasn’t even good after all that waiting. It was drowned in flavorless butter & super greasy. We were there for near 3 hours. Management should limit the number of reservations if they are not properly staffed out of respect for staff & patrons.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on 28 December 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report

FAQs

You can order delivery directly from Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL using the Order Online button. Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL also offers takeaway which you can order by calling the restaurant at (407) 827-4865.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL is rated 3.9 stars by 1740 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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