Criollo at Hotel Monteleone

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1. LS

   LoraineS

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Criollo is everything. The food is delicious and wait staff is the best. Our server was Mayur. He was so knowledgeable about every dish. He is nothing less than excellent. Can wait to return.

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2. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food2service2ambience5

   Table of 6! Several hot food preparations came out cold or wrong. There was a language barrier with our waiter but overall he was nice. I asked to speak to the manager once we received our bill to speak on our food being prepared incorrectly several times as well the cold items. Gwen, the Food and Beverage Manager came to our table to state she was sorry for All of the problems we had and went on to say that’s why she sent us out two orders of beignets. I asked since she was aware of All of issues and some of us didn’t receive our full meal with the rest of our guest, would she mind giving us a discount on our almost 400.00 bill. She said no! In addition, there was nothing else she could do. I asked to speak to her again once the adjusted bill came back (a steak was added to the bill, after we returned it twice and waited another 30 minutes for it to return to the table). Gwen did not return back to the table. She sent another supervisor as she awaited on the side. I paid our bill and thanked the waiter. I asked for the GMs information and was told they didn’t have any information on the individual. Remember, this is a hotel. As I’m walking pass Gwen and the other manager, I stopped to say how truly disappointed I was with them as managers. As a manager myself, I would never treat my clients this way. I wonder if every customer has this experience, when the kitchens continuously gets it wrong. In addition, I stated it was my husbands birthday with the booking host Sophia. There was only 4 tables taken in the restaurant at the time I was seated. I asked the supervisor, if there is anything they do special for birthday occasions and she stated “Yes” if we’re not busy. Well they were not busy for a while and after reminding them of my husbands birthday, it still was not acknowledged.

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3. OT

   OpenTable Diner

   San Antonio

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service3ambience5

   Visited for our 1st wedding anniversary. The place was very pretty, ambiance was great, food was good. Servers need to learn the menu as they were not very knowledgeable. We had to ask for water refills and our waitress’ were not very attentive. Had to wait for drinks.

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4. MK

   MichelleK

   Houston

   12 reviews

   vip
   5.0

   12 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Delicious food and great service

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5. OT

   OpenTable Diner

   New Orleans

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   The food was delicious but the service was phenomenal💛 Mayur made our celebration unforgettable . The beignets are the BEST in town. We ate them on three different occasions during our stay. We shall return😍

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6. RG

   RGdiner

   Austin

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 7 August 2022

   overall5food5service5ambience5

   Wonderful brunch spot. Great experience! Would definitely come back. Our server Rhea was awesome.

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7. OG

   Over40Gang

   New Orleans

   3 reviews

   3.0

   3 reviews

   Dined on 7 August 2022

   overall3food3service1ambience3

   The band duo was LOVELY. The waiter was mediocre at best. His energy seemed off and he appeared to be preoccupied. The food was like luke warm. My steak was seasoned well and the fries were tasty. My husband said that his pancakes were dry but the eyes were fluffy and good.

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8. JW

   JoyW

   New Orleans

   1 review

   5.0

   1 review

   Dined on 2 August 2022

   overall5food5service5ambience5

   We chose to have lunch at Criollo as part of the August Coolinary promotion. Our waiter, Alexander, was very charming, engaging and efficient. The food was outstanding and we got to enjoy items we might not normally order. I highly recommend it.

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9. AL

   AliL

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined on 1 August 2022

   overall5food5service4ambience5

   Always love this place. Food was excellent and ambiance is spectacular. I think they had a few new people working that just need time to acclimate but otherwise a wonderful meal as usual.

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10. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on 31 July 2022

    overall5food2service5ambience5

    Food was ehh, but the hostess ( Sharon or Sheryl) and Maria were superb!

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11. OT

    OpenTable Diner

    Mobile

    1 review

    5.0

    1 review

    Dined on 31 July 2022

    overall5food5service5ambience5

    Fun with family

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12. SF

    SaneaF

    Orlando

    4 reviews

    5.0

    4 reviews

    Dined on 30 July 2022

    overall5food5service5ambience5

    A great restaurant for brunch!

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13. A

    Andy

    Mobile

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 30 July 2022

    overall5food5service5ambience5

    Wonderful friendly service, very classy old New Orleans ambience in one of the most beautiful grande dames of New Orleans. Dress code is fairly relaxed; but expect mostly collared shirts for men and ladies please don’t wear workout gear. We went for brunch and enjoyed live jazz and a traditional brunch menu heavy on eggs, creole cuisine, and caviar. The $39 Taittinger champagne special on weekends makes the experience even more special.

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14. S

    Sheba2016

    San Francisco

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 24 July 2022

    overall5food5service5ambience5

    Delicious brunch at reasonable prices and great, friendly service. Thank you!

    Criollo at Hotel MonteleoneResponded on 29 July 2022Thank you so much for your 5-star review, Sheba! We will share this feedback with the Criollo team to let them know to keep up the amazing work. Looking forward to seeing you again soon! Kind regards, Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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15. OT

    OpenTable Diner

    Caribbean

    3 reviews

    5.0

    3 reviews

    Dined on 22 July 2022

    overall5food5service5ambience5

    Very good place to eat. Beignets were spectacular. Breakfast very good and service was exceptional. Our kids, 12 and 9 year old, love it.

    Criollo at Hotel MonteleoneResponded on 29 July 2022Thank you so much for taking the time to provide us with this wonderful feedback. We are so delighted that you rate our service as 5-stars, as we strive to provide just that for all of our guests visiting Criollo Restaurant. We look forward to seeing you and your children again soon! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

    Report
16. BT

    BrandyT

    Savannah

    19 reviews

    vip
    5.0

    19 reviews

    Dined on 20 July 2022

    overall5food5service5ambience5

    Delicious. Beignets are a must try!

    Criollo at Hotel MonteleoneResponded on 29 July 2022Brandy, we are so grateful for your kind words. Thank you for sharing your review with us and the community. Kind regards, Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

    Report
17. JH

    JoseH

    1 review

    3.0

    1 review

    Dined on 19 July 2022

    overall3food3service5ambience5

    Very small portions, overcooked fish and seafood. Nice sirloin an excellent service. Overall very overpriced

    Criollo at Hotel MonteleoneResponded on 29 July 2022Jose, we are grateful that you took the time out to leave us this review. Your feedback helps us to improve service for all of our guests. I will inform our Chefs of this information so that this does not happen during future encounters. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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18. NA

    NancyAK

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on 17 July 2022

    overall5food5service5ambience5

    The chicken and biscuits was delicious! Also, how can you beat a $39 bottle (750 ml) of Taittinger? The weekend brunch! Beignets were also delicious.

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 15 July 2022

    overall5food5service5ambience5

    anniversary was just perfect.

    Criollo at Hotel MonteleoneResponded on 18 July 2022Thank you for the positive review! We are so happy that we were able to make your anniversary experience a great one. We hope to see you again soon! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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20. s

    shanie

    New England

    1 review

    3.0

    1 review

    Dined on 12 July 2022

    overall3food2service4ambience2

    This was a pleasant dining experience. Nothing stood out as overly delicious. The bread was not fresh unfortunately and the portions although tasty were very small. I would not go back as there are so many food offerings in New Orleans I wish we tried something else. Great staff with very pleasant ambiance just not for me

    Criollo at Hotel MonteleoneResponded on 18 July 2022Shanie, thank you for providing us with your valuable feedback. We’re disappointed to hear that our cuisine wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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21. JM

    JayM

    Little Rock

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 12 July 2022

    overall5food5service5ambience5

    Alex was a great server. The food was good. Alex served good food!

    Criollo at Hotel MonteleoneResponded on 18 July 2022Thank you for the positive feedback. We are thrilled to hear that Alex provided you with 5-star service. It is our pleasure to provide wonderful customer service to our amazing guests, such as yourself, Jay! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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22. G

    Ginger

    1 review

    5.0

    1 review

    Dined on 11 July 2022

    overall5food5service5ambience5

    The Criollo restaurant at Hotel Monteleone is a first class establishment. I have dinned there for breakfast and lunch for four days in a row. The quality of the food and service has been consistent . Achieving that level of excellence requires an attention to detail and a careful management of people and resources. They have my highest rating.

    Criollo at Hotel MonteleoneResponded on 18 July 2022This review made our day! Here at Criollo, we do all that we can to provide our patrons with extraordinary hospitality and delicious cuisines. It is always wonderful to hear from our guests when they love our service. Thank you for the positive feedback, Ginger, and we hope to make your next experience at our restaurant an even more memorable one! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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23. MB

    MsBlkMamba

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on 10 July 2022

    overall5food5service5ambience3

    Really amazing food! The beignets are out of this world. Our favorite was the Shrimp Remoulade, Blue Crab & Corn Beignets and the French Market Style Beignets. Every dish here will melt in your mouth. The chicken and biscuits are good too.

    Criollo at Hotel MonteleoneResponded on 18 July 2022Wow, thank you for the wonderful review! Our Chefs work very hard to create one-of-a-kind dishes out of fresh, local ingredients; it is exciting to hear that you enjoyed all of their creations! Thank you for letting us provide you with a hospitable dining experience - we hope we can do it again soon! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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24. BL

    BeckyL

    Las Vegas

    6 reviews

    5.0

    6 reviews

    Dined on 4 July 2022

    overall5food5service5ambience5

    Criollo at Hotel Monteleone is one of our favorite places to eat breakfast and/or brunch. We had the Cajun Omelet, grits, and oatmeal. And then they treated us to French beignets for our anniversary. All delicious! Maria and Jessie were awesome servers!! We can't wait until our next visit!!

    Criollo at Hotel MonteleoneResponded on 5 July 2022Thank you for the kind words, Becky! We’re so glad to hear that our team’s performance exceeded your expectations. I will make sure that Maria and Jessica receive your feedback, as I know they will be very excited to hear that you enjoyed the service provided. We’re looking forward to the next time you both visit us again at Criollo Restaurant. Happy Anniversary! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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25. FE

    FEVy

    Cancun

    5 reviews

    2.0

    5 reviews

    Dined on 3 July 2022

    overall2food2service4ambience5

    The food is cold. You can tell all of it was under a heat lamp and they just put it together in the back. It wasn’t up to New Orleans standards. Would not come back.

    Criollo at Hotel MonteleoneResponded on 5 July 2022Thank you for your feedback. We’re sorry to hear that you had a frustrating experience, but we really appreciate you bringing this issue to our attention. At Criollo, we set a high standard for ourselves and we apologize that this was not met in your interaction with our restaurant. If you are interested, we would love to invite you back to dine with us and show you the superb service we are usually known for. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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26. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on 3 July 2022

    overall5food5service5ambience5

    Everything was fantastic! Food was amazing! Still dreaming about the pancakes. Planning to return on my next visit

    Criollo at Hotel MonteleoneResponded on 18 July 2022We appreciate the 5-star review! We are so glad that we were able to provide you with a great breakfast experience. We hope to see you again soon; we’ll have the pancakes ready! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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27. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on 3 July 2022

    overall5food5service5ambience5

    We selected Criollo for my mothers birthday brunch because of the champagne option, jazz music, and menu. Everything was perfect, from Cheryl who greeted us upon arrival to our servers (I believe there were only 2 that afternoon, Pablo and Sergio??). I would definitely recommend your restaurant to others. I will also return to dine again.

    Criollo at Hotel MonteleoneResponded on 18 July 2022Thank you for choosing Criollo Restaurant to celebrate your mother’s birthday. We’re so happy that we were able to make your experience with us a memorable one! Our team always enjoys reading reviews such as the one you left us, so I will make sure that this information gets relayed to everyone involved. I know it will put a smile on their faces! Looking forward to having you dine with us again soon. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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28. MF

    MonicaF

    New Mexico

    3 reviews

    5.0

    3 reviews

    Dined on 26 June 2022

    overall5food5service5ambience5

    Best brunch! With live jazz band playing sofly in background

    Criollo at Hotel MonteleoneResponded on 28 June 2022Thank you for visiting Criollo Restaurant and for sharing your positive feedback with our community! We're delighted that we could provide you with a 5-star experience. Looking forward to having you dine with us again, Monica! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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29. KB

    KarenB

    1 review

    5.0

    1 review

    Dined on 26 June 2022

    overall5food5service5ambience5

    We started our trip to New Orleans with a delightful Sunday Brunch. We're from Washington State where Sunday Brunch is often served buffet style with a set price. This brunch was one where you ordered off the menu and the waiter brought it to the table. I enjoyed the Crab Cake Benedict while my companion had the Shrimp & Grits. Instead of the traditional champagne, we decided to enjoy a carafe of Peach Bellini. What a treat! Everything at Criollo was top notch: white table cloths and napkins, attentive staff, and delicious food that was appealing to both the eye and palate.

    Criollo at Hotel MonteleoneResponded on 5 July 2022Thank you, Karen, for the taking the time to leave this amazing review and excellent rating! We are so thrilled to hear that you enjoyed your visit to Criollo Restaurant. Hosting you all’s Business Trip at the Hotel Monteleone was our pleasure! We hope to see you again next time your group is in New Orleans. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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30. R

    Roxanne

    New York Area

    1 review

    5.0

    1 review

    Dined on 26 June 2022

    overall5food5service5ambience5

    I can't say enough about this place. The price is great for the experience you get. The staff are out of this world polite and helpful. The food was amazing. I stopped in for breakfast by myself on Saturday morning. It was quick, affordable, and wonderful all in one, DO NOT PASS UP!

    Criollo at Hotel MonteleoneResponded on 28 June 2022Thank you for taking the time to leave us this wonderful review! We work hard at Criollo to provide great service to every patron that walks through our doors. I will make sure to pass this positive review along to the staff, as your feedback means a lot to our team and I know it will put a smile on their faces! It was a pleasure to serve you, Roxanne, and we can't wait to welcome you back for your next visit! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service5ambience5

    Loved the jazz musicians , the service was very good & all staffers very professional and friendly . It was a bit busy so it took a minute for orders but the food was well worth the wait . Everyone ordered something different and it was all delicious .

    Criollo at Hotel MonteleoneResponded on 5 July 2022On behalf of all of us at Criollo Restaurant, I would like to thank you for taking the time to share this great review with us. We take pride in knowing that our guests are happy with their dining experience - we are thrilled that you enjoyed yours! Thank you for your patronage and please visit us again soon! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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32. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service5ambience5

    We always love the live jazz duo

    Criollo at Hotel MonteleoneResponded on 26 June 2022Happy to hear you enjoyed the duo! We find our Weekend Jazz Brunch to be a favorite among our guests. On behalf of our team, thank you for allowing us to serve you and for being a valued patron. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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33. OT

    OpenTable Diner

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on 25 June 2022

    overall5food5service5ambience5

    Stayed at the monteleone! Was the best dining experience we had the whole stay in New Orleans

    Criollo at Hotel MonteleoneResponded on 26 June 2022Wow, what a compliment! It is so nice to hear that your visit to Criollo was the best dining experience you've had in New Orleans. Our team works very hard to provide superior service to everyone that enter our doors, so we’re glad that we were able to make your visit with us a memorable one. We hope to see you again during your next visit to NOLA! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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34. SC

    SCOTTH

    New Orleans

    15 reviews

    5.0

    15 reviews

    Dined on 21 June 2022

    overall5food5service5ambience5

    The Criollo inside of the Hotel Monteleone is always a delight to visit. The food is always fresh and delicious along with excellent services...I highly recommend visiting this restaurant and can't wait until July when they open for dinner service again!

    Criollo at Hotel MonteleoneResponded on 24 June 2022We appreciate the five-star review! Your feedback means a lot to our team, as it's always a pleasure to hear when patrons enjoy their time at Criollo Restaurant. We are happy to have you as a valued guest, Scott, and cannot wait to welcome you back in July for your next visit. The Chef's Tasting Menu is going to be a one-of-a-kind experience! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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35. OT

    OpenTable Diner

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on 20 June 2022

    overall4food4service5ambience5

    Great restaurant with wonderful service and ambiance.

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36. s

    shawn

    St. Louis

    20 reviews

    vip
    5.0

    20 reviews

    Dined on 20 June 2022

    overall5food5service5ambience3

    Excellent breakfast. Beignets were fantastic as was the eggs Tchoupitoulas. Amazing boudin balls! Wife’s chicken biscuit was outstanding. Great coffee

    Criollo at Hotel MonteleoneResponded on 21 June 2022Shawn, we are so glad to hear that you and your wife's meals were excellent during your recent visit. We appreciate you for taking the time to share this wonderful feedback with us; I will relay this message to the Chef, who will be thrilled to know that your breakfast was outstanding. We hope to see you again soon! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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37. BP

    BellaP

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    It was awesome as usual, not our first visit and certainly not our last for this restaurant. Service is impeccable & food is delicious. No rush and the chairs are actually the most comfortable I have ever sat in at a restaurant!

    Criollo at Hotel MonteleoneResponded on 21 June 2022Bella, we are so grateful that you took the time to leave us this wonderful note. It is so good to hear that your visit with us was awesome! Our team endeavors to go above and beyond to ensure our guests have memorable experiences at Criollo Restaurant. We look forward to hosting you again soon for another exceptional experience. Thank you! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

    Report
38. A

    Anastasia

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Fantastic food and customer service. Must go. We went twice and would go again.

    Criollo at Hotel MonteleoneResponded on 21 June 2022Anastasia, we are happy to hear that your visits to Criollo Restaurant were enjoyable. Our team strives to provide excellent service to our customers -- we are so pleased that we were able to meet your expectations! Looking forward to seeing you again soon so we can share another exceptional dining experience with you. Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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39. FD

    FranciscoD

    New Orleans

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Everything was great and the music was enjoyable. Will come back again.

    Criollo at Hotel MonteleoneResponded on 21 June 2022We appreciate the wonderful words, Francisco. Looking forward to seeing you again soon for another delightful Jazz Brunch! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

    Report
40. OT

    OpenTable Diner

    Pittsburgh

    1 review

    vip
    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Fathers Day

    Criollo at Hotel MonteleoneResponded on 21 June 2022Thank you for taking the time to review Criollo Restaurant. We appreciate your patronage! Gratefully, Allie A. D'Anna Food and Beverage Manager (504) 523-3341 Ext. 4466

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