Hakkasan Hanway Place

4.4
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5121 reviews
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£41 and over
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Chinese
Hakkasan Hanway Place is the original Hakkasan restaurant. This Michelin starred Chinese restaurant was designed by the famed Christian Liaigre, the intricate wooden lattice screens, carved out of dark English oak, invite discerning guests for a unique dining experience with contemporary cuisine. The menu has a strong Chinese ethnic identity with an ethos of Cantonese cooking.

Special Offers

Hakkasan Collection in celebration of London Fashion Week 2019: £90

Set menu includes One cocktail, small eat, main, side, dessert at £90 per person or vegetarian option at
£70 per person.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 11 September 2019

Ends: 17 November 2019

Availability: Sun 12:00-22:30
Mon-Wed 12:00-15:00 17:30-22:30
Thu-Fri 12:00-15:00 17:30-23:00
Sat 12:00-23:00

London Restaurant Festival: 2 courses & glass of wine £30

...from a set menu.

Terms and Conditions: Maximum of 9 diners. Includes Tax, excludes service.

Valid For: 2 - 9 people

Starts: 1 October 2019

Ends: 31 October 2019

Availability: Mon-Fri 12:00-15:00 17:30-18:30 21:30-23:30

2 courses & glass of wine £30

...from a set menu.

Terms and Conditions: Maximum of 9 diners. Includes Tax, excludes service.

Valid For: 2 - 9 people

Starts: 4 September 2019

Ends: 30 September 2019

Availability: Mon-Fri 12:00-15:00 17:30-18:30 21:30-23:30

Weekend Brunch

...accompanied by an Aperitif cocktail and your choice between tea, half a bottle of Louis Roederer Brut Premier NV Champagne, Digestive cocktail. Vegetarian menu available.

Terms and Conditions: Maximum of 9 diners. Includes Tax, excludes service.

Valid For: 2 - 9 people

Starts: 22 July 2019

Ends: 22 January 2020

Availability: Sun 12:00-18:00
Sat 12:00-18:00

1,000-Point Tables

See availability for 1,000 point tables

Sun 6:30PM - 11:00PM
Mon - Fri 12:00PM - 4:00PM 5:30PM - 6:30PM 9:30PM - 11:00PM
Sat 10:30PM - 11:00PM

What 5121 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.3
Service
4.4
Ambience
3.9
Value
Noise · Moderate
86% of people would recommend it to a friend
5
4
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GM
Birmingham
3 reviews
Dined a day ago
Overall 3Food 2Service 4Ambience 4

Over priced and for the same money could easily have had a Michelin Star meal.
Found the fish courses to be quite dry and wine was expensive
Likely I won’t dine here again

PS
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Great place
Great food
Great atmosphere
I always make an effort to go whenever we are in London

l
New York Area
47 reviews
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Excellent service, consistently-prepared and presented food. Incredible for an 18 year old!

MS
1 review
Dined 4 days ago
Overall 4Food 5Service 5Ambience 4

Excellent place to enjoy good food with friends. ALso service was so nice and I really felt like taken care of well. Thank you Hakkasan Hanway place.

NL
Aberdeen
1 review
Dined 4 days ago
Overall 2Food 2Service 2Ambience 4

Usually love this place and always come for special occasions. We were really disappointed this time the mains were cold no one asked how our meal was, when we finally found someone and told them they didn’t do anything about it. Service incredibly slow and hardly any staff. I expect better.

OT
London
1 review
Dined 4 days ago
Overall 5Food 4Service 3Ambience 4

I been there many times and before it very good. Now, I am not that wow..

IG
1 review
Dined 5 days ago
Overall 2Food 4Service 1Ambience 3

We had a booking at 9 o clock. When we came the table wasnt ready and we had to hang out in the bar for approximately 25 minutes before we were seated. Then we didnt receive the menues for additional 10 minutes or so. I had to ask the waiter three times before i got my drink and we didnt get water as requested. That said, the food was very good. The totally experience didnt live up to my expectations for a restaurant like Hakkasan.

L
London
5 reviews
Dined 5 days ago
Overall 4Food 5Service 1Ambience 3

The food was outstanding as always but unfortunately the service was not great.
Management were very apologetic though but overall we were disappointed

OT
Yorkshire
4 reviews
Dined 5 days ago
Overall 3Food 3Service 2Ambience 3

An extremely busy restaurant where it is nearly impossible for the staff to make you feel special. In fact when I asked where our first order of drinks/cocktails had got to ( after a 35 minute wait...) I was told that about 300 other guests had all arrived pretty much at once. So from the start , we were told we were a small number in the scheme of things.
Things did get better and the food is pretty good but not outstanding and the whole experience is expensive and my overriding feeling in leaving was one of feeling a bit fleeced. I expected an expensive evening but expected first class service but it was not there.

SN
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

I would always recommend this fantastic restaurant! It’s like no other restaurant for ambience, service & of course great food beautifully presented.

LM
1 review
Dined 5 days ago
Overall 1Food 2Service 1Ambience 4

Food is just ok but obviously expected more from a Michelin Star restaurant. No presentation and some plates were cold.
Service was one of the worst experiences we have ever had. Not clearing plates when we asked (twice). Trying to move us off the table ahead of our 2hr sitting. No hand towels in bathroom. Staff openly moaning about the “complaining customer” in toilets in front of other customers (of which 2 were part of my party).
Just not acceptable for a Michelin Star restaurant. It’s very hard to understand how they have held onto their Star after our experience.
Manager was apologetic which did help a little but it was too late after that many issues.

NM
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Excellent restaurant with fantastic staff who explained the menu fully and were very polite and welcoming. Food was brilliant and very well presented. Would suggest to a friend and would go back in a heartbeat.

OT
London
3 reviews
Dined 5 days ago
Overall 4Food 5Service 4Ambience 3

Hakkasan delivered on most accounts, though there is still room for improvement to ensure the experience really meets Michelin Star quality.
The food was of good quality. The waitress was very friendly and attentive.
Just needs that little bit extra to make it the complete experience, such as ambience and staffing to cover the tables.

AA
1 review
Dined 6 days ago
Overall 2Food 1Service 5Ambience 5

I was quite disappointed with my main. The food was watery and lacked flavour. I complained as my partners had more flavour and was less watery. They bought me a new dish, however it seemed like the same dish just rewarmed and overly cooked duck. Very disappointed.

OT
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Excellent experience, great service as always, fantastic food.

SL
London
15 reviews
Dined 6 days ago
Overall 2Food 5Service 1Ambience 1

Food was great but the service poor bartender stopped making my drink to prioritise a loud American who was complaining. we arrived separately they tried to sit me on the wrong table I had to find my partner myself. Given the wrong menu as we have booked a TDH offer, had to ask for made to look like cheapskates even though we still spent nearly £100 for two starters two mains and 2 125ml house wine. Served by so many different people some couldn’t get order things and had to get others to help could get anyone to get soy etc it was disjointed. Very loud and packed in tables.

GC
1 review
Dined 7 days ago
Overall 2Food 4Service 2Ambience 3

We always come to London and here for our wedding anniversary and it is usually very good. Arrived here on thursday and table wasn’t ready. Told to take a seat at bar but no seats available. Shown to our table after 10/15 mins which was in the middle of the room and right in front of the dj booth. Service slow. Starters came and dim sum gorgeous, salt and pepper squid non eventful. Took a little while for mains to arrive, one dish completely missing and one wrong so asked them to change it to what we asked for. One dish never arrived at all and the dish we originally ordered came over 20 mins later when rice and noodles all cold. At £50 a dish we sent it back as was nothing to enjoy it with. Then asked for the bill as dj had started and big group of girls next to us made the experience even less fantastic. No water was pored for us or replenished when empty, we had to ask for more, which on previous visits would be unheard of. So all in all a very disappointing anniversary dinner let down by mistakes and poor service, along with an inappropriate table. We will return next year and give it another go as hopefully this will just be a blip.

K
1 review
Dined on 11 September 2019
Overall 5Food 5Service 5Ambience 5

I went for my 21st birthday and their service was delightful. First time attending and I would surely recommend and go again myself. Just as long as you have your money right, it’s worth its price

JC
London
1 review
Dined on 11 September 2019
Overall 3Food 4Service 2Ambience 3

We were expecting a high level of service but was quite disappointed. The waiters were not as attentive and had to be reminded of our order, for example. The non alcoholic cocktail was deceptive as it contained an awful amount of ice cubes. It was very poor value for the £8 we paid.

NF
1 review
Dined on 10 September 2019
Overall 5Food 5Service 5Ambience 5

I was excited to go to Hakkasan in London as I had been in Las Vegas and had the most amazing time! It was for a special occasion for my cousin’s wedding. I was impressed at the service as we wasn’t keen on our original table so they we’re happy to assist us and move us to a bigger table. That was a nice touch as I wanted my cousin to be comfortable where we sat. Food was exceptional and was so grateful it was just as I had remembered in Las Vegas. Also I asked for a special request for them to write ‘Congratulations’ on one of the plates. They had already prepared this-I was impressed they had remembered! Thank you so much for making it special and a great memory for us!

L
Cambridge
3 reviews
Dined on 8 September 2019
Overall 3Food 3Service 2Ambience 1

Brunch set menu it’s overpriced and the cocktails are foul.
Sunday afternoon it’s dead, people in trainers against dress code and it just didn’t feel special dislike the £150.

SG
1 review
Dined on 8 September 2019
Overall 5Food 5Service 4Ambience 5

Excellent decor.
Excellent food.
No complaints.
Very friendly staff especially the guy who served us.

U
Frankfurt Area
3 reviews
Dined on 7 September 2019
Overall 2Food 2Service 3Ambience 3

Trotz Reservierung lange Wartezeit. Essen absolut nichts besonderes, gemessen an den völlig überzogenen Preisen. Ambiente ebenfalls nichts Besonderes für diese Preise. Service durchschnittlich.

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C
1 review
Dined on 7 September 2019
Overall 4Food 5Service 4Ambience 3

Amazing food and great atmosphere. Had to ask the waitress several times for things we needed and felt like our table was on top of other people

MI
London
1 review
Dined on 7 September 2019
Overall 3Food 5Service 3Ambience 2

Delicious food, but overpriced and found the restaurant overall a little pretentious. We were there for a birthday celebration, but our experience didn’t feel special as the restaurant was packed and therefore service was not particularly attentive. Had to wait half an hour at the bar for our booked table. Overall a slightly disappointing evening.

CS
London
1 review
Dined on 7 September 2019
Overall 4Food 4Service 3Ambience 3

Good food, large expensive portions for 2 people, which limits choice, we wasted an annoying amount just to try more than 2 dishes, tight tables and a club like atmosphere.

AI
New York Area
5 reviews
Dined on 7 September 2019
Overall 3Food 4Service 3Ambience 3

Took 30 minutes to seat us, tables are very low while chairs very high. Quite expensive for food level. Cocktails were very good.

MS
1 review
Dined on 7 September 2019
Overall 4Food 4Service 4Ambience 4

As I arrived, I was greeted by warm friendly staff and the incense smell was totally amazing. Really good place and a wonderful experience.

OC
London
2 reviews
Dined on 6 September 2019
Overall 4Food 5Service 5Ambience 4

Great food and service, but the music was too loud - we were sat right under a speaker and couldn’t hear each other at all, so next time would ask for a different area.

T
London
6 reviews
Dined on 6 September 2019
Overall 4Food 4Service 5Ambience 4

We've been here before and will go again... it's a good place... cocktails and food are very good....
The set menus at £90 and £120 are overpriced and the wine can dent your wallet.

OT
London
5 reviews
Dined on 6 September 2019
Overall 3Food 3Service 4Ambience 4

Food was quite average when you think about the price. It was not worth the money in terms of food but ambience and service were great. Spicy prawns were very nice

OT
Manchester
2 reviews
Dined on 6 September 2019
Overall 3Food 2Service 2Ambience 4

Our main courses had not arrived 30 minutes after we had finished our starters. The second time I asked the waitress when our mains would be ready her tone was one of frustration. We consequently had to cancel our meal as we had an event to. The manager was apologetic and professional and did not charge us for the starters or drinks. Nevertheless, this is unacceptable for a Michelin star restaurant and very disappointing for Hakkasan original establishment.

SD
1 review
Dined on 5 September 2019
Overall 4Food 4Service 3Ambience 5

Delicious food, good options for someone on a gluten free diet. I would expect to have my coat taken and put in a cloakroom and we had to order drinks several times over before they finally arrived at our table, having chased them up with 2 different waiters. A really nice overall experience, with the kitchen providing a lovely birthday dessert - very happy apart from the two negatives above.

OT
London
1 review
Dined on 4 September 2019
Overall 5Food 5Service 5Ambience 3

Music was too loud
But great meals and service

SB
1 review
Dined on 4 September 2019
Overall 5Food 5Service 5Ambience 5

Lovely restaurant, great vibe and excellent service.

ZR
1 review
Dined on 4 September 2019
Overall 5Food 5Service 5Ambience 5

The service is exceptional and really enjoyed the night. The food especially the dessert is amazing.

B
Chicago
13 reviews
Dined on 2 September 2019
Overall 2Food 5Service 2Ambience 3

I’ve been to the Hakkasan in Las Vegas multiple times so I had very high standards. We were served our entire meal quite quickly with the exception of the fish - which was by far the most expensive - was served nearly 30 minutes after. I had made a point to the server multiple times that we were waiting on it but nothing was done. I assumed they might comp the dessert to make up for it? But nothing.

p
New York Area
1 review
Dined on 1 September 2019
Overall 5Food 5Service 5Ambience 5

As always, Hakkasan is pretty amazing! Dishes were tasty and delicious. Ambience is perfect setting for a city date :-) We will come back next time in London

LW
London
25 reviews
Dined on 1 September 2019
Overall 5Food 4Service 4Ambience 5

Dim sum Sundays is one of the best deals- delicious food. Great vibe- with live DJ. We’ve been a fair few times but this was for our first wedding anniversary (as we had visited with some family the day after our wedding last year) and it was a nice touch that they put happy anniversary on our dessert.

EH
New York Area
1 review
Dined on 31 August 2019
Overall 1Food 1Service 1Ambience 1

Sorry, but Hakkasan Hanway Place is the worst place I have ever been too. The atmosphere and the behavoir of the people was replusive and vulgar. The men where behaving like Neandertals & the women like mindless creators on high heels. I know Hakkasan Mayfair & I thought Hanway will be similar!

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