Hard Rock Cafe - Times Square

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4
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1707 reviews
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$30 and under
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American
Top tags:
  • Fun
  • Casual
  • Group Bookings
Located in the center of New York City and the heart of Times Square, Hard Rock Cafe New York will rock your senses with tantalizing food and drinks and an awe-inspiring collection of music memorabilia. Times Square, also called the “Crossroads of the World” is the home of the New Year’s Eve Ball Drop, Broadway Theatre, Madame Tussauds wax museum, and many other famous attractions. The fun and excitement never stops in NYC and Times Square, and it never stops at Hard Rock Cafe New York.
As one of the city's largest entertainment destinations, Hard Rock Cafe New York boasts a unique outdoor space above the building's historic marquee, where guests can host private parties amid the lights and excitement of Times Square.
Priceless pieces from legends like The Beatles, Bruce Springsteen, Jimi Hendrix, Led Zeppelin, Nirvana, The Ramones, Billy Joel, and Elvis Presley grace our cafe walls.
What 1707 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.0
Service
4.1
Ambience
3.7
Value
Noise · Moderate
79% of people would recommend it to a friend
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J
Atlanta
32 reviews
Dined a day ago
Overall 3Food 4Service 3Ambience 3

I made a post-Broadway show reservation, and it is a good thing I did! They had a very poor system for checking people in and getting them seated. There were supposed to be two lines but everyone was blobbed together. It took 10 minutes for them to figure out how to separate walk ins from reservations. The whole thing was a mess but it eventually worked out. The food was excellent; I had the double cheeseburger with beet salad. Service was efficient yet unobtrusive.

L
1 review
Dined 2 days ago
Overall 5Food 5Service 5Ambience 5

Irwin was very tentative and he made my step daughters birthday very special.

MS
1 review
Dined 2 days ago
Overall 2Food 1Service 1Ambience 4

We had to wait over an hour for our food and when the food arrived it was not good...bread with pulled pork was soggy, pulled pork was not warm. The wait staff were very nice, however I would never go back to this restaurant.

OT
Tokyo
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Great vibes and fun times

OT
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Loved the experience , reasonable priced food

DL
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Never disappoints us! Great place for families. Great atmosphere

M
1 review
Dined 4 days ago
Overall 1Food 2Service 1Ambience 1

I was expecting a more modern atmosphere. The staff made everything look like it was an effort. The room was dark. I was in a party of 5 and was placed on a table for 4 with the 5th person sat at the end. The food arrived warm at best. I would not recommend this place to my family/friends.
This visit has ruined my experience of the hard rock cafe chain and I will not be visiting one again.

MA
London
4 reviews
Dined 4 days ago
Overall 4Food 5Service 5Ambience 5

Good food and atmosphere. A bit expensive given the $/£ conversion... but good time had by all!

HS
1 review
Dined 5 days ago
Overall 1Food 1Service 1Ambience 1

My family and I as a tradition go to Hard Rock Cafe’s in every city we go to, 12+. This by far was a horrible experience. Drink order wrong, we ordered our meals, only to have them come back and say that they ran out of 2 out of 3 of our orders, this was for a steak salad and steak fajitas, however they had steak meals available, but those steaks are not used for those meals, we are very easy-going, We did not ask to talk to a manager, but the manager who came by our table was extremely unhelpful and rude.

OT
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Daughter and 4 besties had a great meal and time at HRC!!!

HT
New York Area
11 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Great please to take our 6 year old granddaughter for a day in NYC.

OT
New York Area
2 reviews
Dined 6 days ago
Overall 4Food 5Service 5Ambience 5

Hormis la clim à fond pendant le repas, tout s’est très bien passé et nous avons très bien manger.

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OT
Orlando
1 review
Dined 6 days ago
Overall 4Food 4Service 3Ambience 4

Comida rica como siempre. Una lástima la atención recibida en esta ocasión

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OT
1 review
Dined 6 days ago
Overall 4Food 5Service 5Ambience 4

I was a little disappointed on arrival having to join the same queue to register our booking as diners who hadn’t booked and was told it was hard to stick to reservation times as it was a busy place! The evening wasn’t ruined as our waiters did a good job and the food was fine but just felt the organisation could have been a little better at the front desk

R
Baltimore
2 reviews
Dined 6 days ago
Overall 4Food 4Service 5Ambience 4

Great atmosphere with tons of memorabilia to see! Huge, multiple dining rooms. Service was quick and efficient and the server was very friendly! Food, as always, was great!

GC
New York Area
49 reviews
Dined 6 days ago
Overall 4Food 4Service 4Ambience 5

Great bar food and appetizers. Good kids menu and adult and kid drinks. Pre theatre lunch before seeing Harry Potter on Broadway. They sat us immediately even though we were 15 minutes late due to Manhattan traffic.

CM
1 review
Dined on 16 August 2019
Overall 5Food 5Service 5Ambience 5

Très bonne ambiance. Réservation facile. Passage a table rapide. Service impeccable. Serveurs agréables. Très bonne expérience.

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H
London
2 reviews
Dined on 16 August 2019
Overall 4Food 5Service 5Ambience 4

We prebooked online -good decision as the wait for walk-ins seemed to be long. Great food as usual for Hard Rock. Our server was excellent. A bit hit and miss cocktail wise though-my first was spot on but the second one of the same was sprinkled with some kind of confectioner’s sugar which made it over sweet and sickly - I couldn’t drink it as it took away the taste of the drink. I’m pleased to say we weren’t charged for it. Overall - highly recommend

OT
1 review
Dined on 16 August 2019
Overall 5Food 5Service 5Ambience 5

Beautiful experience as always In Hard Rock Cafe!!!

S
Munich
1 review
Dined on 14 August 2019
Overall 1Food 1Service 1Ambience 1

About 20 years we Go to hard rock Cafés all over the world, but this time in nyc it was horrible. It was definetly our last Time

OT
New York Area
3 reviews
Dined on 14 August 2019
Overall 4Food 4Service 4Ambience 4

Une ambiance particulière en plein Timesquare

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MP
New York Area
1 review
Dined on 14 August 2019
Overall 5Food 5Service 5Ambience 5

Excellent food and service. Great place to visit whilst in Time Square.

OT
1 review
Dined on 14 August 2019
Overall 3Food 5Service 3Ambience 4

We enjoyed food and atmosphere. Looking at memorabilia was very interesting, especially the items related to the Beatles. We were looked after well by waiting staff. Only gave one star for value as we paid gratuity of $24 in cash but on checking currency card statement, this gratuity amount was also debited to the card. This meant we ended up paying $48 for service. We have been to the USA before and understand paying a gratuity is expected. We paid gratuities in cash at other restaurants on our holiday (e.g. Planet Hollywood in Times Sq) and were not charged again on the card so this part of our experience was disappointing. We did write on the bill that gratuity had been paid in cash but this was ignored. Would recommend checking card statements carefully.

CL
1 review
Dined on 14 August 2019
Overall 3Food 3Service 3Ambience 4

Was nice setting. Good music but a tad loud if one wanted to have a conversation. But it was a rock bar so... to be expected
Food ok. Value ok for downtown New York/Times Square
Service was a bit below average. Server went awol for a bit
Overall would recommend for the experience..

OT
New York Area
2 reviews
Dined on 13 August 2019
Overall 2Food 2Service 2Ambience 2

Luogo turistico va bene per un drink

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FA
1 review
Dined on 13 August 2019
Overall 2Food 4Service 1Ambience 3

After One hour two people of us did'nt have what requested. The other four people finished. Congrats

CB
1 review
Dined on 13 August 2019
Overall 4Food 5Service 3Ambience 4

I booked this meal especially for my wife as the 13th is her birthday and I thought it would be a nice treat for her. I had informed Hard Rock that it was going to be a birthday celebration (we had a slip of paper with it on given to us too, that the server removed from the table) but despite at least 3 other people claiming to have birthdays my wife’s was ignored. I was upset by this as she was probably the only person there who was really having a birthday but our server Troop who had been great decided to go on break after we ordered desserts so possibly the message was not passed on. The food was actually really good and the cocktails were excellent but for me the shine was taken off the evening by this lack of attention to detail. Please try harder Hard Rock as it’s the little things that make the memories.

MC
London
2 reviews
Dined on 13 August 2019
Overall 5Food 5Service 5Ambience 5

Had seen some mixed reviews but our experience was excellent service and food quality.

CK
Orlando
1 review
Dined on 13 August 2019
Overall 3Food 1Service 4Ambience 3

Bland burgers and Fajitas. We hoped this place was on par with other Hard rocks.. it’s not unfortunately

AW
Las Vegas
3 reviews
Dined on 12 August 2019
Overall 4Food 5Service 5Ambience 5

Had a great evening here with good food, make sure you book in advance as very busy.

BG
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

It was a great experience . Definitely makes reservations before you visit.

WJ
London
1 review
Dined on 11 August 2019
Overall 3Food 3Service 5Ambience 5

If you want a decent burger then yes, try the Hard Rock Cafe.

LB
4 reviews
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Great spot to go to with teenagers - food quite good for one of these places. Top tip - reserve in advance and share desserts - our brownie sundae fed four and thankfully our server suggested this.

AF
Philadelphia
2 reviews
Dined on 11 August 2019
Overall 3Food 3Service 2Ambience 3

With all the options out there in this area I don’t think I’d go again. Service was very slow and it was so loud we couldn’t hear each other talking and my daughter got a headache. Not our best Hardrock Experience

OT
1 review
Dined on 10 August 2019
Overall 4Food 3Service 5Ambience 3

Hard Rock Cafe as it is everywhere, good but not excellent, noisy and with a very friendly staff

B
Cologne Area
2 reviews
Dined on 10 August 2019
Overall 4Food 4Service 5Ambience 4

Laut wie man es kennt. Essen gut und reichlich. Kellnerin sehr nett und schnell.

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CG
1 review
Dined on 10 August 2019
Overall 4Food 3Service 5Ambience 5

Food was mediocre. We had the hamburger sliders that were entirely raw at first and came back a second time still too rare to eat. The kids enjoyed their cheeseburgers on the guitar plates.

OT
Black Forest
1 review
Dined on 10 August 2019
Overall 2Food 2Service 3Ambience 2

Sehr laut, Massenabfertigung

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OT
New York Area
1 review
Dined on 10 August 2019
Overall 4Food 3Service 5Ambience 4

Hat schon mal besser geschmeckt. Superfreundliche Bedienung, nur der Empfangsbereich könnte einem Gast etwas mehr Freundlichkeit entgegen bringen. Ambiente toll, Klang der Musik ziemlich scheppernd, old fashioned, mehrere Lautsprecher, die nicht ganz so übersteuert werden würden das Essen vielleicht besser schmecken lassen.

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MS
Houston
3 reviews
Dined on 10 August 2019
Overall 3Food 2Service 3Ambience 5

I eat a lot at hard Rock and this is the second time in a row the time square location is sub par. Food not the beta, order wrong.

People still nice.

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