Kona Grill - Boca Park

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1. BD

   BenD

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food4service3ambience3

   Waitstaff completely unaware of advertised July 4th special dishes. Also, just getting a glass for our bottle of beer or an iced tea refill took longer than expected.

   Kona Grill - Boca ParkResponded todayThank you for taking the time to leave us your review

   Report
2. OT

   OpenTable Diner

   Las Vegas

   23 reviews

   vip
   5.0

   23 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Tasty, interesting fusion food. The Miso Cod I got was fresh and delicious, and the warm butter cake was a great end to the night. The Sake Flight had an interesting mix of sake to try, and I enjoyed all 3. Service was top notch as well.

   Kona Grill - Boca ParkResponded 1 day agoThank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
3. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The food was amazing. We stuck to the Happy Hour menu!!!!

   Kona Grill - Boca ParkResponded 2 days agoThank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
4. OT

   OpenTable Diner

   Las Vegas

   12 reviews

   vip
   4.0

   12 reviews

   Dined 3 days ago

   overall4food5service4ambience5

   Had a Reservation & still waited 20 minutes to be seated. Otherwise, great as always!

   Kona Grill - Boca ParkResponded 2 days agoThank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

   Report
5. PS

   PaulS

   Las Vegas

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service2ambience3

   Slow waiter and kitchen service. Food was average and overpriced. They had a DJ playing music on the main dining room making the ambiance very noisy.

   Kona Grill - Boca ParkResponded 5 days agoWe appreciate you bringing this to our attention and we apologize that it did not meet expectations. We take these inconsistencies with urgency and are correcting them to prevent future errors such as those you had experienced. It’s important to us that our guests receive the true Kona experience that we are celebrated for and we would like the opportunity to make it up to you Please contact me so that we can make sure that you receive the Kona Experience the way it was meant to be. 702-547-5552

   Report
6. CA

   CAKdine

   Las Vegas

   52 reviews

   vip
   5.0

   52 reviews

   Dined 5 days ago

   overall5food5service5ambience4

   Went for a Happy Hour and the energy was great. Food and drink items were excellent. Service superb, server was very attentive without being overbearing. We will return for some more fun in the near future.

   Kona Grill - Boca ParkResponded 5 days agoThank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our staff, I know it will make their day to read your review.

   Report
7. OT

   OpenTable Diner

   Las Vegas

   2 reviews

   vip
   1.0

   2 reviews

   Dined 6 days ago

   overall1food3service1ambience3

   Rosa, server, was so rude! We are Kona regulars and have never been treated so rudely! Starting from the top, our server didn’t come to our table until we asked someone to find her (about 10/15 min). Then she was rude, short, and abrasive when taking our order. We ordered poke bowls, she said we couldn’t have all spring mix, only half rice half spring mix, which is not true. We had a couple items incorrect, but the worst part was how rude she was when she spoke to us. My husband and I were having a PRIVATE conversation about how horrible the service we were receiving was, another server that was apparently eavesdropping on our private said well were short staffed and doing the best we can with only 2 servers for the entire restaurant. Well this was untrue, as the manager said they had 3 servers but she was also taking orders and helping out, as well as there were multiple Kona staff on the floor. Also said server went to tell Rosa what she had heard as they stood there talking about us. My husband and I were taken a back by how she snapped at us for asking for drink refills and when I asked her to put my phone number in for rewards. Rosa also laughed and refused to have my kids sundaes have the ice cream and brownie on separate plates and said the kitchen was too busy to accommodate, which I persisted that they always do that, Rosa ROLLED her eyes at us and walked away (and lo and behold they were able to accommodate our request). When Rosa brought the check that didn’t reference my number had been put in. I asked her manager as she was close by how we know if the number was put in, and Rosa came over hostile and said why had we talked to her manager, I politely explained I was just checking as it wasn’t reflective on my receipt. She also didn’t break our $20 for a tip, instead we had to ask her manager and also for boxes too. Rosa came over before we left and threw a bag on the table. Terribly rude and disrespectful service. Definitely disappointed.

   Kona Grill - Boca ParkResponded 5 days agoI want to apologize for the lack of service you experienced at our restaurant. We pride ourselves on providing our guests with the highest level of friendly, responsive service. Making our guests feel welcome and well cared for is our highest priority and I am very sorry you did not experience the proper service and attention. I have already taken steps to ensure this does not happen again. Once again, please accept my sincere apology and thank you for letting us know about this incident.

   Report
8. OT

   OpenTable Diner

   Las Vegas

   5 reviews

   2.0

   5 reviews

   Dined 7 days ago

   overall2food1service4ambience3

   Service was very good However the food was not good at all! First time going to Kona Grill for all four of us and it will be the last.

   Kona Grill - Boca ParkResponded 5 days agoWe take pride in our excellent culinary standards and we clearly missed the mark on our attention to detail that we are usually acclaimed for. We appreciate you for bringing your concerns to our attention and we would like the opportunity to make it up to you so that you can get the true Kona Grill experience you should have received in the first place. please reach out to summerlin@konagrill

   Report
9. OT

   OpenTable Diner

   Las Vegas

   11 reviews

   4.0

   11 reviews

   Dined on 27 June 2022

   overall4food5service4ambience4

   Food was fantastic

   Kona Grill - Boca ParkResponded 6 days agoThank you for taking the time to leave us your review

   Report
10. LE

    LouieE

    Las Vegas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 26 June 2022

    overall5food5service5ambience5

    The two host in front are the best ever!!! blonde lady and Latina girl with not one but two dimples are the sweetest ladies I’ve ever met that welcome you as soon as you come in. So kind. Give them both bonuses . Every restaurant needs people like them

    Kona Grill - Boca ParkResponded on 27 June 2022Thank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our team, I know it will make their day to read your review.

    Report
11. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on 26 June 2022

    overall5food5service5ambience5

    The waiter was great - I shared regarding a food allergy my daughter has and be went out of his way to make our experience exceptional - making food suggestions and ensuring we were comfortable. The manager even came over and thanked us for dining. Great experience!

    Kona Grill - Boca ParkResponded on 27 June 2022We are happy to hear that we made your night special! We pride ourselves on our attention to detail and it is exciting to hear that you received the true Kona experience we are proudly celebrated for. Thank you for joining us and we are looking forward to seeing you again, soon!

    Report
12. U

    Unhappy

    Las Vegas

    3 reviews

    vip
    4.0

    3 reviews

    Dined on 25 June 2022

    overall4food4service5ambience4

    I had the seared sea bas sliders. They tasted great but the portion for the price was very disappointing. It was 1 sliver of fish on the roll. Literally 1 bite and I take small bites. I didn’t feel the value in that dish. I also had the crab crunch roll from the happy hour menu. That tasted good and was a good price for happy hour. The service was better than I normally receive. I believe the server’s name was Diane or Dianna. She did a great job!

    Kona Grill - Boca ParkResponded on 26 June 2022Thank you for taking the time to leave us your review

    Report
13. OT

    OpenTable Diner

    Los Angeles

    22 reviews

    vip
    3.0

    22 reviews

    Dined on 23 June 2022

    overall3food2service4ambience3

    Wasn’t perfect!

    Kona Grill - Boca ParkResponded on 26 June 2022Thank you for taking the time to leave us your review

    Report
14. l

    lyricali

    Los Angeles

    30 reviews

    vip
    3.0

    30 reviews

    Dined on 22 June 2022

    overall3food4service4ambience1

    Get rid of the deejay played music so loud and with such poor quality of sound/speakers/bass settings and song choices that I couldn’t wait to grab my things and leave. Your food is good, your servers are good natured. But please leave the pounding dance music to the discos!! Music for dining: Subtle works best.

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for taking the time to leave us your review

    Report
15. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on 20 June 2022

    overall1food1service1ambience1

    Server was fake and rude! The food was cold and took them 47 min to serve us! Not coming here again in a while…

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for letting us know about your experience at Kona Grill. We are very sorry we did not meet your expectations and did not live up to our own high standards

    Report
16. DP

    DorindaP

    Las Vegas

    1 review

    4.0

    1 review

    Dined on 20 June 2022

    overall4food5service4ambience5

    We will definitely go back! The date night special was wonderful!!

    Kona Grill - Boca ParkResponded on 25 June 2022Thank you for the positive review! We are so glad you had a great experience! Looking forward to seeing you soon! Hopefully we can earn that las star!

    Report
17. JC

    JosephC

    Las Vegas

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food2service4ambience3

    Ribeye and the French dip were no good! Sushi and the sides(green beans, potatoes) were good.

    Kona Grill - Boca ParkResponded on 22 June 2022I want to sincerely apologize for the unacceptable meal you were served at our restaurant . Providing our guests with high quality, delicious food is one of our highest priorities. We are very sorry your meal did not live up to the level of quality our guests have come to expect from Kona Grill.

    Report
18. T

    Trekkie

    Las Vegas

    5 reviews

    3.0

    5 reviews

    Dined on 19 June 2022

    overall3food3service5ambience5

    Fathers Day Date Night Specials. Sushi was great. Meatballs, salmon, Ribs had excessive sauces. Carrot cake and bread pudding were delicious.

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for taking the time to leave us your review

    Report
19. CT

    CamThomas

    Las Vegas

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 19 June 2022

    overall4food4service5ambience4

    Father’s Day- The service was amazing!

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for your positive review!

    Report
20. N

    Nell

    Miami

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food3service5ambience5

    It was amazing! Our server was Awesome

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for your 5 star review!

    Report
21. TN

    TNgirlBAMAfan

    Birmingham

    2 reviews

    4.0

    2 reviews

    Dined on 19 June 2022

    overall4food4service4ambience4

    Father’s Day 2022. Not too crowded at 11am and they were staffed accordingly. The dining area was big and tables were spaced appropriately. Wait staff was attentive except it went downhill once we ordered. They were slow in keeping our bottomless mimosas filled. There was no salt and pepper on the table and the toast/English muffins came out with no butter and no butter was added to the table. Overall I give them a 4 out of 5.

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for taking the time to leave us your review

    Report
22. J

    Jamie

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Amazing service, brunch was delicious! Macadamia French toast was the bomb! Will be back to try out the Kona-Mosas. Drooling just thinking about it lol.

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for your 5 star review!

    Report
23. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on 18 June 2022

    overall5food5service5ambience5

    Jamie was amazing and vary attentive got everything right and the food was delicious 10 out of 10 love Kona !

    Kona Grill - Boca ParkResponded on 19 June 2022Thank you for your 5 star review!

    Report
24. D

    Denny

    Las Vegas

    10 reviews

    5.0

    10 reviews

    Dined on 18 June 2022

    overall5food5service5ambience5

    Music was a bit loud. Everything else was good

    Kona Grill - Boca ParkResponded on 18 June 2022we'll adjust our settings thank you for your review!

    Report
25. EB

    EricB

    1 review

    1.0

    1 review

    Dined on 18 June 2022

    overall1food1service1ambience2

    Terrible terrible dining experience. Ordered a cocktail which hadn’t arrived by the time dinner showed. The original dinner I ordered off the menu was not available and I was told ten minutes after I ordered. The runner spilled grease from my meal on my shorts and stained them. I let the waiter know if the spill and he told me he would have the manager talk to us. The manager never came. It was one thing after the next, terrible experience. We will never return.

    Kona Grill - Boca ParkResponded on 22 June 2022Thank you for letting us know about your experience at Kona Grill. We are very sorry we did not meet your expectations and did not live up to our own high standards

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 13 June 2022

    overall5food5service5ambience5

    Excellent service, great food, good atmosphere with DJ.

    Kona Grill - Boca ParkResponded on 14 June 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
27. g

    guerita101

    Las Vegas

    6 reviews

    4.0

    6 reviews

    Dined on 11 June 2022

    overall4food4service3ambience4

    Waiter took forever

    Kona Grill - Boca ParkResponded on 14 June 2022Thank you for taking the time to leave us your review

    Report
28. NT

    NormaT

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on 9 June 2022

    overall5food5service5ambience5

    Waitress was awesome!!!! Loved the food and the waitress up beat personality.

    Kona Grill - Boca ParkResponded on 11 June 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
29. VG

    VegasGuy1

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on 6 June 2022

    overall5food5service5ambience5

    Always great food and great service. The DJ was awesome.

    Kona Grill - Boca ParkResponded on 7 June 2022Thanks for coming in and going the extra mile to let us know that we did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!

    Report
30. LS

    LanceS

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5

    Great food and service

    Kona Grill - Boca ParkResponded on 7 June 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
31. AW

    AmyW

    San Francisco

    7 reviews

    vip
    4.0

    7 reviews

    Dined on 4 June 2022

    overall4food4service4ambience5

    Love the menu choices… fresh and tasty. Only thing is that the bar seems to always be backed up so drinks don’t arrive promptly.

    Kona Grill - Boca ParkResponded on 7 June 2022Thank you for leaving such wonderful compliments. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers. I also appreciate knowing about our areas for improvement from our guests, so please know that we are listening and welcome the feedback you provided. I will share your thought with our team at our next meeting.

    Report
32. OT

    OpenTable Diner

    Las Vegas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 4 June 2022

    overall5food5service5ambience2

    Si was too loud! Couldn’t hold a conversation.

    Kona Grill - Boca ParkResponded on 7 June 2022Thank you for the 5 stars! Please let us know whenever the atmosphere needs adjusting, including the volume. We are always happy to turn it down a tad. We appreciate your positive review and look forward to seeing you again!

    Report
33. OT

    OpenTable Diner

    Las Vegas

    31 reviews

    vip
    3.0

    31 reviews

    Dined on 3 June 2022

    overall3food4service2ambience4

    I had had a previous negative experience and the manager offered to make it up to me with a complimentary round. Great. Then my girls showed up to the reservation. It took half an hour and three different servers before we even got drinks. At one point I waived the manager back over and he offered us a free round of shots and THAT took another 20 minutes to show up. I am not used to this at Kona Grill. 😕

    Kona Grill - Boca ParkResponded on 7 June 2022It is our highest priority to provide our guests with an exceptional dining experience and in this instance we certainly failed to do this. What you experienced is totally unacceptable and we have already taken steps to ensure this does not happen here at Kona Grill again. In the restaurant business our reputation and success is built one meal at a time and your continued patronage is very important to us. Please contact me at summerlin@konagrill - Selena

    Report
34. M

    Martino

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on 3 June 2022

    overall4food5service5ambience4

    We always enjoy the salads at Kona Grill. The portions are generous, the dressing is plentiful and tasty, and the grilled chicken addition makes it a complete meal. Our service has always been prompt, attentive, and friendly.

    Kona Grill - Boca ParkResponded on 7 June 2022Thank you for those kind words! We strive every day to ensure our guests have a wonderful meal and a marvelous time at Kona Grill and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us, and we look forward to seeing you again. We would love to work to get that last star from you!

    Report
35. KW

    KrissyWalker

    Las Vegas

    6 reviews

    4.0

    6 reviews

    Dined on 3 June 2022

    overall4food5service3ambience4

    I have always known about Kona Grill but I have never dined here before! This was me and my husband's first time eating here. The ambience was great. We were quick to get seated. I loved where the bar was located. It was a very open layout, which I enjoyed, and I love how there is outdoor seating. The food was delicious. I have no complaints! It did take awhile for us to get our drinks, to get our order taken and served, and it took a very long while to get our check. Our server was very nice and we actually knew her from serving us somewhere else, so it was nice to see a familiar face! Another worker did check on us to make sure we were good, so that was nice. Everything would have been an amazing experience if it just wasnt for the long waiting in between. I'm not sure how busy "busy" is for Kona Grill, but it didn't seem too busy when we were there. But I can understand if they were short staffed or if it was actually busy in comparison to how their normal volume is. I would return! And I do recommend this restaurant to others.

    Kona Grill - Boca ParkResponded todayThank you for taking the time to leave us your review

    Report
36. GJ

    GaryJean10

    Las Vegas

    45 reviews

    vip
    5.0

    45 reviews

    Dined on 2 June 2022

    overall5food5service5ambience5

    Wonderful as always

    Kona Grill - Boca ParkResponded on 7 June 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
37. OT

    OpenTable Diner

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food5service5ambience5

    Great service, great food. We visit vegas from SLC every year and Kona grill is a must stop dinner every time now.

    Kona Grill - Boca ParkResponded on 2 June 2022Thank you for your Positive review!

    Report
38. CP

    CarolynP

    1 review

    5.0

    1 review

    Dined on 31 May 2022

    overall5food5service5ambience5

    I am amazed that I do even go here that often and yet the greeter remembers me, knows where I like to sit, and the overall service is always impeccable. Food is fresh and quickly served to maintain quality.

    Kona Grill - Boca ParkResponded on 2 June 2022Thank you for your Positive review!

    Report
39. OT

    OpenTable Diner

    Las Vegas

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 29 May 2022

    overall5food5service5ambience5

    Great experience as usual!!!

    Kona Grill - Boca ParkResponded on 11 June 2022Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again!

    Report
40. LE

    LouieE

    Las Vegas

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 28 May 2022

    overall5food5service5ambience5

    Always good. The two host are so sweet and nice. Food was great n my server was awesome

    Kona Grill - Boca ParkResponded on 29 May 2022We here at Kona Grill thank you very much for the positive feedback! We can't wait for you to come back in again!

    Report