Pollen Street Social

4.7
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3206 reviews
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£41 and over
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British
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.
What 3206 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.6
Service
4.5
Ambience
4.3
Value
Noise · Moderate
93% of people would recommend it to a friend
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AG
London
3 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

From a warm and friendly welcome to excellent service throughout, this was a most enjoyable lunch. Of course the food was the star, fine dining of pheasant and partridge with wines chosen with the helpful assistance of the sommelier. Must get back at the first available opportunity.

H
London
7 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

Impeccable service. Imaginative and tasty food. Lots of nice treats in between courses. Perfect.

RC
London
1 review
Dined 3 days ago
Overall3Food2Service4Ambience3

Flavours, presentation and service all good. Sadly my Pork Main Course was lukewarm at best. I should have sent it back. Menu fatigue setting in. Not been for 3 years but pretty sure the menu hasn't changed. Restaurant was quiet, feeling like it's lost its edge. Won't rush back

HA
London
3 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Not our first time here. Each time we go away happy and well fed. The staff are welcoming and deliver excellent service and avoid the annoying habit of asking if everything is ok u wcat every twist and turn. The food was excellent. And at times it was fun such as the plentiful bon mooches which brought a touch of novelty to the occasion. The atmosphere is wonderful. Only a gentle hum of fellow diners. Had the lunch menu which was varied and excellent value with the wine option - again good value. We will return.

H
London
6 reviews
Dined 4 days ago
Overall5Food4Service5Ambience5

Lovely warm and friendly welcome which continued with wonderful staff throughout our visit. Well done to whoever trains them!! Very good set price lunch menu with delicious “extras” Will visit again

ER
London
3 reviews
Dined on 18 January 2020
Overall4Food5Service3Ambience3

The food at Pollen Street Social was again exceptional. The nice touches were the amuse bouche treats in between each course and a small birthday cake for my wife. On this occasion the waiter service was not up to its usual high standard. For example the waitress bringing our first course forgot which of the selections was which and they were not at attentive as usual. This could be put down to very high number of customers on a Saturday Lunch time; many more tables appeared to have been fitted in than on the previous occasions we have visited. The selection of wines also appears more limited at the lower end of the cost scale with a large jump to the specialist wines. That said the Sommelier's selection was very acceptable. Again due to the high number of customers, the noise level was much higher than normal. At the end of the day it was still an enjoyable experience.

AC
Manchester
1 review
Dined on 18 January 2020
Overall5Food5Service5Ambience5

Fabulous restaurant. Fabulous staff. Fabulous vegan taster menu with wine flight. What more is there to say!

AR
London
8 reviews
Dined on 16 January 2020
Overall5Food5Service5Ambience5

Super creative cooking without any pretensions, young engaged staff that really seem to love what’s they do, fun and buzzy West End location. Really felt like a treat.

RP
London
1 review
Dined on 16 January 2020
Overall5Food5Service5Ambience5

Incredible value for money, location is perfect and the buzz in the room is great.

OT
London
2 reviews
Dined on 16 January 2020
Overall5Food5Service5Ambience4

Fantastic vegan food but no plant milk available for tea or coffee!

GR
Kent
1 review
Dined on 11 January 2020
Overall5Food5Service5Ambience5

Simply outstanding! Classic food with a twist of genius.

OT
London
1 review
Dined on 9 January 2020
Overall2Food3Service2Ambience2

60 Th birthday

J
Oxford
4 reviews
Dined on 8 January 2020
Overall5Food5Service5Ambience4

Fab food and super service. Definitely would reccomend

OT
Seattle
1 review
Dined on 7 January 2020
Overall5Food5Service5Ambience5

They really went out of their way on an anniversary dinner.

OT
London
1 review
Dined on 4 January 2020
Overall5Food5Service5Ambience4

Very enjoyable with excellent service

P
London
1 review
Dined on 4 January 2020
Overall5Food5Service5Ambience5

Absolutely top of their game. And the off-menu souffle for the table was a great touch. Well done guys!

JJ
1 review
Dined on 3 January 2020
Overall5Food5Service5Ambience5

Terrific food and great servivce! Made my wife Carol's birthday a very special occasion. Many thanks to all the staff at Pollen Street Socialx

D
Los Angeles
13 reviews
Dined on 2 January 2020
Overall4Food4Service4Ambience5

Have been to PSS a few times and always had a marvellous time. The food and service is mostly exceptional.
This visit went well. It was a birthday lunch and the card on the table was a nice touch. The lunch menu on offer was very good value and the food was fabulous. Only niggle was not being offered petit fours at the end. It did not occur to us until we observed all the other diners being offered. Not sure if they just forgot our table. No matter we asked and it was brought to us and quite delicious too.
Overall lovely way to have a birthday celebration.

H
London
1 review
Dined on 31 December 2019
Overall5Food4Service5Ambience5

It was so much great experience in London. Thank you for greeting my birthday. (Birthday cake was so lovely!!!)
And I hope I could visit again someday. :)

i
San Francisco
4 reviews
Dined on 30 December 2019
Overall2Food3Service1Ambience4

Starters were good, main courses were bland. The fish was dry and the meat was served cold. The service was really bad. The wine we ordered at the beginning of the meal was served only after 3 courses were already served. No one asked about red wine before the meat course and when we asked for it the wine arrived only after we finished the meat course... they also rushed through the courses and served the oyster ice cream when one of us went to the rest rooms, instead of waiting for the person to return...

Overall - bad service and mediocre food. Not justifying the hype and the price.

DF
1 review
Dined on 30 December 2019
Overall5Food5Service5Ambience5

One of the greatest meals ever and has inspired my cooking (not least with the purchase of the brilliant book) for years to come. Service exemplary: when the guy with the cheese trolley didn't know the name of one of them he immediately went off to remind himself, the impenetrable poetry of the sommelier was a joy to listen to (if not understand) and she remembered at the end of the evening it was our first time. The oyster ice cream is genius - really, whop would think of that and its texture and temperature were perfect. A meal here is like a perfectly tuned chord from King's Cambridge or a Bridget Riley painting, everything totally thought about. Thank you.

CO
1 review
Dined on 30 December 2019
Overall5Food5Service5Ambience5

A very pleasant post Christmas lunch. The food and service were excellent and the whole experience was very enjoyable. If you get the opportunity, you must give this place a try.

E
1 review
Dined on 30 December 2019
Overall1Food1Service3Ambience2

This was deeply disappointing and underwhelming.
Tasteless probably frozen snails with a good parsley/garlic risotto. An offendingly small crabdish with crabtaste overpowered by lemon puré. And worst of all: Cote de Beouf came out almost well done when ordered medium-rare to rare. We were to hungry to send it back after waiting for too long already. Mistake. A 99 pound disaster. Eaton mess was excellent. It was way overpriced. This is a chain restaurant and it shows. Shame on you.

MG
London
8 reviews
Dined on 30 December 2019
Overall5Food5Service5Ambience5

All round excellent!

OT
London
1 review