20 Stories Restaurant

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1. L

   Libbyp

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Food was lovely and so were the cocktails. Watched the sun set outside was amazing 100% recommend.
   

   20 Stories RestaurantResponded 1 day agoThank you for your review and for visiting 20 Stories! I am delighted that you had a lovely evening and enjoyed your meal. We hope to see you again soon!
   

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2. KM

   KerryM

   Liverpool

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   overall4food2service5ambience5

   I love 20 stories but the food is always a bit a let down.
   

   20 Stories RestaurantResponded 1 day agoThanks very much for taking the time to leave a review. Sorry to hear your experience wasn't 100% satisfactory. This is not a common occurrence for us however, we appreciate your feedback as we are always striving to improve. Kind regards.
   

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3. C

   Ceetee

   Manchester

   13 reviews

   vip
   3.0

   13 reviews

   Dined 2 days ago

   overall3food3service3ambience3

   If I'm being super picky, I would say that with the generous amount of cakes offered there isn't really a need for two scones each but I would have liked an extra finger sandwich or two instead. Lovely afternoon though, and we enjoyed the view.
   

   20 Stories RestaurantResponded 1 day agoThank you for dining at 20 Stories. We hope you enjoyed your afternoon. I have taken this feedback on board. Kind regards.
   

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4. ES

   ElspethS

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Thanks Dominik for looking after us , had a lovely meal and drinks
   

   20 Stories RestaurantResponded 1 day agoThank you so much for enjoying your meal with us! We're glad to have provided a delicious and enjoyable experience. Our staff are always happy to ensure our guests have a wonderful time. We hope you'll visit us again soon! Best wishes.
   

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5. M

   Midlandmaid

   Derbyshire

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   overall4food5service5ambience5

   We met friends and had the pre theatre menu. Beautiful place with amazing views. The food was perfectly cooked and presented and the staff were attentive and professional. Definitely would go again if I was in Manchester.
   

   20 Stories RestaurantResponded 2 days agoThank you very much for such a great review. It is our priority to make sure all of our guests feel welcomed every time they come to our restaurant & we do our utmost to deliver the best quality food, so we are pleased to see you enjoyed the food & ambience. I hope to see you again soon. Kind regards.
   

   Report
6. OT

   OpenTable Diner

   Manchester

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service4ambience5

   Lovely restaurant with superb views. Traditional afternoon tea was superb! Lovely atmosphere but bar was busy and took a while to be served. Good service from staff but could have been easier to get there attention when wanting to order more food and drink.
   

   20 Stories RestaurantResponded 2 days agoThank you for such a wonderful review. Myself and the entire team are so pleased to have made your experience what it was. We look forward to welcoming you back soon. Kind regards.
   

   Report
7. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food1service2ambience5

   The afternoon tea was dreadful. The only thing that made it bearable was the ambience.
   

   20 Stories RestaurantResponded 2 days agoThank you for sharing your feedback. While I’m glad to hear that you enjoyed the ambience, I would like to apologise if the afternoon tea you had was not up to scratch, it's not a regular occurrence for us and we pride ourselves on providing excellent service that matches the quality of our food. However, I will look into the issues you have raised so we can further improve. Kind regards.
   

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8. OT

   OpenTable Diner

   Manchester

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience5

   Went for afternoon tea, was very enjoyable and we were left very full. Absolutely stunning place and was able to go on terrace after food. Few negatives though: Was every expensive so expected a better selection of desserts and the toilets had shared sinks for male and female, so not much privacy for hijabis. Would definitely recommend.
   

   20 Stories RestaurantResponded 2 days agoThank you for visiting 20 Stories and sharing your honest feedback regarding your experience. I have most definitely taken this feedback on board. We hope to welcome you back again in the future. kind regards.
   

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9. DH

   DavidH

   Manchester

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Always a joy, fabulous lamb rack, great cocktails and a view to die for! So friendly and attentive servers.
   

   20 Stories RestaurantResponded 2 days agoThank you very much for such a kind and lovely review. Our goal is always to provide both exceptional service and delicious food, and I am thrilled to see that we’ve done just that. Thanks again for your kind words and we look forward to welcoming you back to 20 Stories very soon. Kind regards.
   

   Report
10. V

    View34

    Liverpool

    4 reviews

    5.0

    4 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Fantastic Sunday roast in a beautiful setting. We will return!
    

    20 Stories RestaurantResponded 2 days agoThank you for such a wonderful review. Myself and the entire team are so pleased to have made your experience what it was. We look forward to welcoming you back soon. Kind regards.
    

    Report
11. K

    Kacper

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service5ambience5

    Decent food, our Waiter was amazing (her name was Monika if I’m right). I think her service has done most of the fabulous job. Rating would be lower if not her. Thank you.
    

    20 Stories RestaurantResponded 2 days agoThank you for visiting 20 Stories and leaving a wonderful review. This reaffirms all the hard work we put in every day to create a luxury dining experience. We hope you’ll visit again soon. Kind regards.
    

    Report
12. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Great ambiance and vibe from the moment you walk in with upbeat music which everyone seemed to like. The staff and service were very good and the food and drinks amazing.
    

    20 Stories RestaurantResponded 2 days agoThank you for such a wonderful review. Myself and the entire team are so pleased to have made your experience what it was. We look forward to welcoming you back soon. Kind regards.
    

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13. JJ

    JoJo

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service5ambience4

    We didn’t have a drink at the bar but went straight to our table. The service throughout the meal was excellent. My starter was disappointing- the salmon, certainly not worth the money charged. Apart from this course, the food was tasty but overpriced. We had been given a voucher for the restaurant otherwise we would not have entertained paying these prices - although a lot of people seem happy to, as the restaurant was busy. It was a sunny day so the view was stunning and we had a lovely time, but probably won’t be returning. Seen that, done that!
    

    20 Stories RestaurantResponded 2 days agoThanks for your feedback about your experience with us. Allow me to apologise for not making the experience as memorable as we are used to providing. Our team strives to give excellent service and beautiful food that makes coming to 20 Stories so great so it is disappointing to see we didn't manage to do it for you. Again, I would like to apologise for the disappointing experience, and hope that you can give us the opportunity to correct and ensure that we will meet our guest experience.
    

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14. JR

    JoherR

    Warwickshire

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food4service5ambience5

    Lovely ambience, attentive waiters. Attended during early evening for nice meal, as leaving around 8pm crowd becoming a bit rowdy from the drinks. Nice halal options on menu - great views - would revisit for lunch.
    

    20 Stories RestaurantResponded 2 days agoThank you for such a wonderful review. Myself and the entire team are so pleased to have made your experience what it was. We look forward to welcoming you back soon. Kind regards.
    

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15. P

    Paul

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service5ambience3

    Had problems getting in because I was wearing trainers (I do understand but I'm not from the area and there was nothing saying no trainers that I saw, plus once I got in everyone was wearing trainers!) I'd booked a table so luckily I got in. We went for our table it wasn't a problem but the bar was so packed I couldn't get served. Went back to get the table instead which was ready by now. Took 15 mins to get a drink at the table, so parched by now. Got an excellent table with the best view in the place directly in front of the window which was amazing! I do thank you for that. Steak was chewy beetroot wellington was nothing special prices were extortionate. Service was impeccable by the waiting staff though so thank you to them. If you want a good Instagram experience it's top notch if you want to eat and drink not so
    

    20 Stories RestaurantResponded 2 days agoThank you very much for your review. Our goal is always to provide both exceptional service and delicious food, and I am sorry you felt a little let down by the steak. I have took this information on board. I hope we get the chance to welcome you back again in the future. Please note all our dress code information is available on our website. Kind regards.
    

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16. WB

    WendyB

    Manchester

    17 reviews

    5.0

    17 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Great food, great service. Helped by a lovely sunny day.
    

    20 Stories RestaurantResponded 2 days agoThank you for your lovely feedback, I am delighted to hear that we met your expectations, We hope to see you again, Kind regards.
    

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17. U

    User2008

    1 review

    5.0

    1 review

    Dined on 26 May 2023

    overall5food5service5ambience5

    The food was great and so was the cocktails amazing views and the staff were lovely.
    

    20 Stories RestaurantResponded 2 days agoThank you for your great review. See you again soon.
    

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18. m

    miaf

    1 review

    5.0

    1 review

    Dined on 26 May 2023

    overall5food4service5ambience5

    really nicely decorated inside and on terrace. service was really good our waitress was monika. cocktails expensive, and the bill was overpriced but i didn’t mind
    

    20 Stories RestaurantResponded 2 days agoThank you for this lovely review. Here at 20 Stories we always aim to create a wonderful experience for all our guests and therefore we are so grateful for this review. We look forward to seeing you very soon. Kind regards.
    

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19. KS

    KonradasS

    1 review

    5.0

    1 review

    Dined on 21 May 2023

    overall5food4service5ambience5

    Excellent experience, very much upmarket. Definitely will visit again in short future.
    

    20 Stories RestaurantResponded on 24 May 2023Thank you so much for this amazing review you left. We were very pleased to have you. Look forward to welcoming you back in the near future. Kind regards.
    

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20. D

    Darren

    Manchester

    2 reviews

    3.0

    2 reviews

    Dined on 20 May 2023

    overall3food5service5ambience1

    Having previously visited the restaurant I knew the food was great. The thing that shocked me most was this time it felt more like a club than a restaurant. There was a DJ on the terrace playing very loud house music to the point you could have a conversation with each other. There was also a lot of very drunk half-naked teenagers and early 20 year olds in various groups of 5-6 people that weren't eating just drinking at the bar. This also meant that when we were asked to get a drink at the bar as we were 10 mins early we had to wait 15 mins to get served at the bar (once we could get near it) then take the drink straight to the table, so it was pointless. This really ruins the ambience of what is a relatively fine dining experience with spectacular views of the city.
    

    20 Stories RestaurantResponded on 25 May 2023Thank you very much for taking time to share your feedback. It’s disappointing to read about your overall experience and I apologise that we did not meet your expectations. I certainly take your comments on board. Please note the DJ is only on at selected times on a Friday and Saturday. Kind regards
    

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21. VJ

    VictoriaJ

    London

    2 reviews

    5.0

    2 reviews

    Dined on 20 May 2023

    overall5food5service5ambience5

    We had the most incredible steaks, surrounded my an amazing atmosphere. The staff were all lovely
    

    20 Stories RestaurantResponded on 24 May 2023Thank you for the great review! We're so happy to hear that you enjoyed your experience with us. We strive to provide the best possible service and food, and we're glad that we were able to deliver. Thanks again for dining with us! Best wishes.
    

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22. LG

    LoriG

    Orlando

    14 reviews

    vip
    1.0

    14 reviews

    Dined on 20 May 2023

    overall1food1service5ambience1

    They insisted we ordered entrees vs starters and drinks only. We politely refused, paid for the first round of drinks on the table and left. There are plenty of restaurants in Manchester and the view is only special to locals. We refused to be bullied into a minimum purchase. If your a tourist in town for the day, don't bother.
    

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23. MD

    MatthewD

    1 review

    3.0

    1 review

    Dined on 20 May 2023

    overall3food4service1ambience4

    Greeting was excellent at ground floor, bar, host and first waitress. Cocktailmenu and drinks were superb. However, the second waitress was rude, insincere and not to the competence of the other team members we experienced. Put simply, she ruined our experience.
    

    20 Stories RestaurantResponded on 24 May 2023Thank you for visiting 20 Stories and sharing your honest feedback regarding your experience. We strive to deliver a five-star service and try our utmost best to offer a personalized and memorable experience. I am hear your experience with the waitress was not memorable, we will most definitely look into this. We hope to see you again soon. Kind regards.
    

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24. K

    Karolina

    1 review

    5.0

    1 review

    Dined on 19 May 2023

    overall5food5service5ambience5

    The food is the highest quality and served in beautiful presentation. Very good service. By visiting this restaurant you will receive special experience.
    

    20 Stories RestaurantResponded on 24 May 2023Thank you for this lovely review. Here at 20 Stories we always aim to create a wonderful experience for all our guests and therefore we are so grateful for this review. We look forward to seeing you very soon. Kind regards.
    

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25. DS

    DawnS

    1 review

    5.0

    1 review

    Dined on 19 May 2023

    overall5food5service5ambience5

    The ambiance was amazing, food was great. We will go again.
    

    20 Stories RestaurantResponded on 24 May 2023Thank you so much for this amazing review you left. We were very pleased to have you. Look forward to welcoming you back in the near future. Kind regards.
    

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26. C

    Chelsea

    1 review

    5.0

    1 review

    Dined on 19 May 2023

    overall5food5service5ambience5

    Everything was amazing, booked for my boyfriends birthday and all parties enjoyed every bite of food and drink!
    

    20 Stories RestaurantResponded on 24 May 2023Thank you very much for such a kind and lovely review. Our goal is always to provide both exceptional service and delicious food, and I am thrilled to see that we’ve done just that. Thanks again for your kind words and we look forward to welcoming you back to 20 Stories very soon. Kind regards.
    

    Report
27. HH

    HHHH

    1 review

    5.0

    1 review

    Dined on 19 May 2023

    overall5food5service5ambience5

    Impeccable service never found myself waiting for food or anything the night was smooth from start to finish and would highly recommend. They also brought out a complementary plaque because it was out anniversary. The cocktails were also top tier and worth every penny
    

    20 Stories RestaurantResponded on 24 May 2023Thank you very much for such a great 5-star review. It is our priority to make sure all of our guests feel welcomed every time they come to our restaurant & we do our utmost to deliver the best quality food, so we are pleased to see you enjoyed the food & ambience. I hope to see you again soon. Kind regards.
    

    Report
28. OT

    OpenTable Diner

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 19 May 2023

    overall4food5service4ambience5

    Table was a bit late , but that being said , food was delicious and we where given two glasses of champagne as a gesture for the late table
    

    20 Stories RestaurantResponded on 24 May 2023Thank you for your lovely feedback, I am delighted to hear that we met your expectations, We hope to see you again, Kind regards.
    

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29. LH

    LisH

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined on 19 May 2023

    overall4food3service5ambience5

    The starters need some attention to detail- my mackerel salad had no dressing & my friends ham terrine was missing the remoulade. Mains and desserts were good, tasty.
    

    20 Stories RestaurantResponded on 24 May 2023Thank you for visiting 20 Stories and sharing your honest feedback regarding your experience. We strive to deliver a five-star service and try our utmost best to offer a personalized and memorable experience. I have took your feedback on board regarding your starters, this is not a usual occurrence for us. We hope to see you again soon. Kind regards.
    

    Report
30. LV

    LeongV

    1 review

    5.0

    1 review

    Dined on 18 May 2023

    overall5food5service5ambience5

    nice food , just a bit too long wait for the main course, view is so nice
    

    20 Stories RestaurantResponded on 19 May 2023Thank you for visiting 20 Stories and leaving a wonderful review. This reaffirms all the hard work we put in every day to create a luxury dining experience. We hope you’ll visit again soon. I want to apologise for the longer waiting time and it is something we will most definitely address. Kind regards.
    

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31. EM

    EmilyM

    1 review

    2.0

    1 review

    Dined on 17 May 2023

    overall2food1service3ambience4

    It’s a lovely setting and the gentleman serving our table was lovely. I had to send my food back because it was cold and the manager reheated it in the microwave and brought it back out 15 minutes later. When you are paying £32 for a main course, you expect a little more than this. The food was very average and extremely over priced. Much better places to eat in Manchester!
    

    20 Stories RestaurantResponded on 19 May 2023Many thanks for your review. We take all feedback seriously and are committed to continuously improving our service and offerings. We are committed to continuously improving our restaurant and providing the best possible experience for our valued guests. Always looking forward to serving you. Kind regards
    

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32. L

    Leanne

    1 review

    4.0

    1 review

    Dined on 17 May 2023

    overall4food3service5ambience4

    We had afternoon tea. Sandwiches were average considering the cost and you don’t get a lot.
    

    20 Stories RestaurantResponded on 18 May 2023Thanks very much for taking the time to leave a review. Sorry to hear your experience wasn't 100% satisfactory. This is not a common occurrence for us however, we appreciate your feedback as we are always striving to improve.
    

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33. SC

    SueC

    1 review

    4.0

    1 review

    Dined on 15 May 2023

    overall4food3service4ambience5

    Absolutely stunning views over the city, good service. We’d ordered an afternoon tea for a special event at 3pm. Unfortunately you could tell the sandwiches had been left uncovered for a little while. Warm scones though were delicious
    

    20 Stories RestaurantResponded on 17 May 2023Thank you for visiting 20 Stories and leaving such wonderful and constructive comments following your recent visit. I have taken this on board. We hope to welcome you back again soon. Kind regards.
    

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34. GK

    GaragonicieneKristina

    1 review

    5.0

    1 review

    Dined on 14 May 2023

    overall5food5service5ambience5

    Great! Amazing food, amazing place, amazing service
    

    20 Stories RestaurantResponded on 17 May 2023Thank you for your lovely feedback, I am delighted to hear that we met your expectations, We hope to see you again, Kind regards.
    

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35. SM

    StevenM

    London

    2 reviews

    4.0

    2 reviews

    Dined on 13 May 2023

    overall4food5service2ambience5

    Views - unbelievable Food - amazing Menu - not great Service -poor Cost - expensive
    

    20 Stories RestaurantResponded on 14 May 2023Thank you for visiting 20 Stories and sharing your honest feedback regarding your experience. We strive to deliver a five-star service and try our utmost best to offer a personalized and memorable experience. This feedback will give us the chance to improve. We hope to see you again soon. Kind regards.
    

    Report
36. OT

    OpenTable Diner

    Yorkshire

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 13 May 2023

    overall5food5service5ambience5

    Always pretty decent in this place. Can't go wrong. Always within top 3 places in Manchester
    

    20 Stories RestaurantResponded on 17 May 2023Thank you for your lovely feedback, I am delighted to hear that we met your expectations, We hope to see you again, Kind regards.
    

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37. LE

    LewisE

    1 review

    5.0

    1 review

    Dined on 13 May 2023

    overall5food5service5ambience5

    Beautiful place would highly recommend it, would go again
    

    20 Stories RestaurantResponded on 14 May 2023Thank you for dining at 20 Stories and sharing such fantastic words of praise regarding your recent visit. We hope to see you again soon. Kind regards.
    

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38. LG

    LydiaG

    London

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 13 May 2023

    overall5food3service5ambience5

    Staff were amazing, very attentive, friendly and accommodating. Drinks were super tasty, especially the cocktails! The views were amazing. The food was okay, nothing too exciting but very overpriced for what it was (in my opinion). We had a fabulous experience and would definitely come back but trying something new on the food menu!
    

    20 Stories RestaurantResponded on 14 May 2023Thank you for sharing your lovely feedback following your visit. I am delighted to read that you had an amazing experience, highlighting the lovely service that we are able to provide to all our guests, We hope to welcome you back soon. Kind regards.
    

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39. SC

    SConners

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on 13 May 2023

    overall2food2service5ambience3

    Unfortunately the food was very disappointing- the fish was undercooked. The other meals (chicken) was underseasoned. Overall ww all felt the price charged didn't meet expectations. We will not return for food.
    

    20 Stories RestaurantResponded on 14 May 2023Thank you so much for your review. I am disheartened to hear that you felt let down by the food. I have taken this feedback on board. Whilst I understand you may be reluctant to return, I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Kind regards.
    

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40. JW

    JulieW

    1 review

    5.0

    1 review

    Dined on 13 May 2023

    overall5food5service4ambience5

    Fantastic setting, great food!! Loved the place, will certainly return.
    

    20 Stories RestaurantResponded on 14 May 2023Thank you so much for your 5 star feedback! We look forward to you returning. Kind regards.
    

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