Permanently Closed - Balos

4.3
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244 reviews
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$31 to $50
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Greek

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About

This restaurant is permanently closed. Balos Estiatorio is West Hartford's premier Greek restaurant, incorporating whole fish dishes with unique Greek wines that will give your pallet a one-way ticket to Greece. Warm service and stunning atmosphere will delight your senses.

Look to us for your New Year's Eve Celebration! Join us in ringing in the new year as though you're on a Greek Isle! Enjoy a unique prix fixe dinner with 2 seatings at 6:00 and 9:00pm. Please call with any questions 860-231-0028

Open for dinner 4:00pm to 10:00pm every day. Join us for Happy Hour every weekday!
What 244 People Are SayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.4
Food
4.2
Service
4.5
Ambience
3.9
Value
Noise · Moderate
90% of people would recommend it to a friend
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K
New York Area
9 reviews
Dined on 14 February 2020
Overall1Food1Service1Ambience1

Seeing as it was permanently closed- it wasn’t a good place to eat

J
New York Area
6 reviews
Dined on 31 December 2019
Overall5Food5Service5Ambience5

Well i booked but had church unsure of i could even make it after praying into the new year for all. That's why i hadn't aytend but normally of i book i attend.
Its a great restaurant snd a gem better than Mykonos in NEwington. I have visited and don't think i will again. The wine was Greek and nice. The food i would give 3.5. I guess I'm too used to Balos food from the way it's prepared and taste. To me Balos wins by a landslide.

I hope you all reopen unless you are redoing the floors getting rid of that step. Other than that booking code to the largest holidays sometimes isn't good bcs many go away. That's new years and thanksgiving. Greek Night...no place i know has it... its a real advantage and well deserved. I miss everyone already.

I don't want to travel far out for food except to get to Balos.
Please find a way to push and come back.😢

M
New York Area
17 reviews
Dined on 22 December 2019
Overall4Food5Service4Ambience5

Awesome place, great food, great atmosphere. Service is always very slow... but they are so nice about it! As long as we are t in a rush or hangry when we get there, it’s perfect.

Balos - Permanently Closed
Responded on 23 December 2019

Hi Msstaciad, Thank you for the awesome compliments to our food and atmosphere :) Since we are always looking for ways to improve, we appreciate your remarks about the efficiency of our service. If you would like to share any further details, please feel free to contact us directly :) See you next time!

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a
Philadelphia
2 reviews
Dined on 21 December 2019
Overall5Food5Service5Ambience5

amazing food! felt like I was in Greece while enjoying my meal. wonderful waitstaff and handmade cocktails.

Balos - Permanently Closed
Responded on 24 December 2019

Hi Amanda, We are happy to be able to whisk you from the streets of West Hartford to the shores of Greece :) Thank you for the amazing compliments! We can't wait to have you back!!

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J
New York Area
7 reviews
Dined on 20 December 2019
Overall5Food5Service5Ambience5

Oh freakin' snap...lsnap...lmbo. 1st Greek NIGHT is fab. 2nd My Saganaki (a.k.a Haloumi) missed it so much it was like when Harry met Sally restaraunt scene ... that good. 🖐not done. The ballroom dancers... amazing even complimented me who must watch videos to and documentaries on Greece. 😂 the great top notch waiters/waitresses... the ambiance. The freakin singer and musicians, superb. I hate so much fun, it was elegant, tasteful, fun, playful...
The Greek singer i dither his name hugged me 2x 👏👏👏 i told him of Nikkos Vertis song Allaxa he knew exactly what i Lourd and said it... told him of Harris song Apopse thelo a pio... we said it together b4 i cld finish...lol. he said why didn't u tell me u liked that song... well bcs i didn't know i said its on my phone as a workout song its sooooo sexy. He laughed and asked if i eould come to the,New Years celebration... that i wasn't sure because i have church but if i am in CT i wld even after the ball drop. (My friend Kosta D. see me dance on an Elliptical almost all the time. Literally watching, no staring... i just can't kick up my leg or I'll fall off ) lmbo. So i listen to other singers...its exotic what cn i say.
Yet the slow and fast we love...i and another Balos attendee.

It was hot but will get hotter...and sone of us were hoping the tables in the center were moved put of the way to dance...we made do though.


I had 1 concern that ppl (birthday girl with the red shirt who was nice) who are attendees small a plate by kneeling not standing bcs a piece flew at me but i wasnt hurt. I leave it to the Balos professionals. Other than this it was a great night.

Balos - Permanently Closed
Responded on 23 December 2019

Hi Karen, You always leave the best reviews :) Thanks for this we are so happy that you had another unforgettable experience. We certainly hope you spend NYE with us! See you when the ball drops!

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T
New York Area
19 reviews
Dined on 19 December 2019
Overall4Food3Service4Ambience5

Sad no Balos chips and one steak we under cooked

Balos - Permanently Closed
Responded on 23 December 2019

Hi Tracy, Thank you for taking the time to leave this review! We appreciate your feedback, should you have any additional comments, please feel free to message us directly. Thanks again and we will see you soon!

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OT
Nashville
1 review
Dined on 7 December 2019
Overall5Food5Service5Ambience5

Excellent service for 4 couples enjoying an evening out

Balos - Permanently Closed
Responded on 9 December 2019

Hi Anonymous, Excellent service is music to our ears! Thanks for the 5-stars :) Hurry back!!

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PC
New York Area
1 review
Dined on 7 December 2019
Overall3Food4Service3Ambience3

Upset that it looks like they did not check me in to get my Open Table points!!!! Not nice

OT
New England
8 reviews
Dined on 6 December 2019
Overall5Food5Service5Ambience5

Absolutely fantastic food and even better service. Thoroughly enjoyable experience .

Balos - Permanently Closed
Responded on 9 December 2019

Fantastic food paired with fantastic service is a recipe for success in our book! Thank you for joining us and we hope to see you back here soon!

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AD
1 review
Dined on 29 November 2019
Overall5Food5Service5Ambience5

We love Mediterranean food and feel that Balos has the best. Its a very exciting and amazing menu of
tasty new flavors and never too overpowering and never too spicy. The place is beautiful inside and feels
like your in a dream on a Greek island. The friendly waiter was very nice and made us feel happy and we
enjoyed the evening tremendously. We will be back.

Balos - Permanently Closed
Responded on 2 December 2019

Hi AshodD, Thank you for allowing us to whisk you away from West Hartford Center to the shores of Greece with our authentic cuisine! We appreciate your compliments and we can't wait to have you back for another amazing experience!!

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J
New York Area
7 reviews
Dined on 27 November 2019
Overall4Food5Service5Ambience5

I think Balos is a diamond in the rough. I had a great time on Thanksgiving eve although the crowd was missing due to holiday travel.
Food was perfect, the music blazing and environment a little empty but those of us who came made the best of it by dancing which I had bo chooce but to.
My waiter was very friendly and nice and wait time for food wasn't long at all. Crowded days, I would consider a wait for food but hopefully, not too long. This place is better than most in West Hartford.
Balos is just an awesome place to visit if anyone is in town.

I really love going here... 😁

Balos - Permanently Closed
Responded on 2 December 2019

Hi KarenJ, Thank you for spending Thanksgiving Eve dancing and dining with us! We really love having you here, we will see you soon!

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MN
Columbus
7 reviews
Dined on 24 November 2019
Overall4Food4Service4Ambience2

Wife and I finally had a night to go out for dinner with our daughter and figured we’d finally try Balos. The calamari was a little under cooked and when I order what is listed as a whol grilled fish I expect a whole fish and not two fillets but overall the food was good. Unfortunately, we were two of four people there when we arrived, and the situation didn’t improve much by the time we left so the whole atmosphere felt dead.

Balos - Permanently Closed
Responded on 25 November 2019

Hi Michael, Thank you for taking the time to review us. We appreciate your compliments along with your feedback as we are always looking for ways to improve. If you have any additional comments, please feel free to reach out to us directly! Thanks again and we hope to see you and your family back here real soon!

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JA
New York Area
1 review
Dined on 19 November 2019
Overall5Food5Service5Ambience5

Beautifully designed restaurant with a true Greek coastal vibe. Staff was very attentive and friendly. Everyone in our party loved their dishes. It was a great evening.

Balos - Permanently Closed
Responded on 25 November 2019

Hi JackieA, Thank you for stopping in and dining with us! Attentive staff and delicious dishes are two of our favorite things to serve up here at Balos :) We look forward to hosting you during your next visit in!

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J
New York Area
7 reviews
Dined on 13 November 2019
Overall5Food2Service5Ambience5

BALOS the Rare Blue Diamond in West Hartford.
By any means of, IG or FB I'm telling many people about this place.
It's very homey: the food, staff, music, live singers, everything works and you feel like you're a part of Greece, a part of their family. GREEK NIGHT, FORGET IT.... THERE IS NO OTHER PLACE TO BE. IF U MISS IT TOO BAD FOR YOU.
😁 WEAR COMFORTABLE SHOES BECAUSE YOU WON'T BE ABLE TO STAY IN YOUR SEAT....
SUPERB!!! OPAAAAA😄

Next visit I hope I can my usual big bowl of Greek Gelato... love it. Lol

Balos - Permanently Closed
Responded on 21 November 2019

Hi Karen, We hope that you are shouting this from the rooftops :) Thank you for such an amazing review! We appreciate you and your kind words!! We can't wait to see you tear up the dance floor the next time you are in!

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ZG
New England
7 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience5

Delicious food!

MH
New York Area
26 reviews
Dined on 8 November 2019
Overall1Food5Service5Ambience5

I made reservations through Open Table and was asked to confirm. I confirmed reservations, arrived at Balos at 11:30 only to find a sign on the door that says that starting on November 4th they are no longer serving lunch and will open at 4pm.

We walked to another restaurant nearby as we’d already paid for parking.

I’m very disappointed. Open Table and the restaurant should update their hours. I loved this place the first time I went, but this experience was not fun.

Balos - Permanently Closed
Responded on 11 November 2019

Hi MHDiningExperience, We would like to start off by apologizing for recent experience with us. We would like to work with you to right this wrong, if you could please message us back with your best contact e-mail, we would greatly appreciate it. Again, we do apologize and look forward to working with you.

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S
New York Area
37 reviews
Dined on 2 November 2019
Overall2Food4Service1Ambience4

The server, while polite, completely missed informing that the kitchen closes at 10 (restaurant closes at 1am). We could not order the main course. One of my guests thought that his cocktail was watered down and didn't have any alcohol. The other three cocktails were fine.

Balos - Permanently Closed
Responded on 11 November 2019

Hi Smileheals, First, and foremost, we would like to apologize for your recent experience with us. We agree that your server should have informed your party about the kitchen closing at 10 pm. We would like to take this opportunity to gather a few more pieces of information from you. If you could please message us with your best contact e-mail, we would greatly appreciate it. Again, we do apologize and look forward to corresponding with you.

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S
New York Area
43 reviews
Dined on 2 November 2019
Overall4Food4Service4Ambience4

Really liked this place--terrific greeting at the door, lots of airy seating (lighting full opposite of Besito, the former occupant which required a small flashlight to see the menu). Server knew the menu and the wine list thoroughly. (Oddly, the wine list never made it to our table, so I just took the word of our server, and he offered to let me try 2 wines.) We split the Greek Island Pikalias (fish plate for 2-3 with 2 sides for $65) --each fish was simply prepared; would have a hard time seeing that this would serve 3 unless we had ordered a few small plates as well. The menu has only 1 green vegetable side choice which seems a bit lacking--but we did enjoy lemon potatoes and gigantic beans. However, what stood out to us the most: there really should be something on the table upon seating--greek olives? a "spread of the day?" carrots and cucumbers? -- I can see why folks have written that they found the service slow -- while I was glad not to be rushed (as is the case in a few of the area restaurants), had there been a small something/amuse bouche/food greeting on the table, I would not have noticed the time from drink to entree---perhaps I would have ordered a small plate or a salad too. I'd like to explore this menu, and I thought the quality of fish quite good.

Balos - Permanently Closed
Responded on 11 November 2019

Hi Sammies, We really loved reading this review! We appreciate your compliments as well as your feedback since we are always looking for ways to improve! If you have any additional remarks, please feel free to message us back directly. Thanks again and we look forward to seeing you back here soon!

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KH
1 review
Dined on 2 November 2019
Overall4Food4Service5Ambience5

Food was great, service was excellent and the dining room itself is beautiful.

Balos - Permanently Closed
Responded on 11 November 2019

Hi Kevin, Looks like we hit the trifecta during your visit!! We hope to see you back here soon :)

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RP
New York Area
5 reviews
Dined on 26 October 2019
Overall4Food5Service3Ambience5

Beautiful restaurant with fresh authentic Greek cuisine. My wife had the Spanokopita and Branzino and I had the octopus app and the moussaka. All were excellent and presented beautifully. The only negative was the service regarding when courses were served. My wife was nearly finished with her app before I got mine and the entrees were also delivered at different times. Bearable given the quality of the food but you do expect more when dining out

Balos - Permanently Closed
Responded on 1 November 2019

Hi Robert, A beautiful restaurant paired with fresh, authentic Greek cuisine is a recipe for success in our book! Thank you for your compliments and feedback :) We appreciate you and look forward to hosting you and your wife during your next visit in!

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OT
Memphis
1 review
Dined on 25 October 2019
Overall5Food5Service3Ambience5

We ordered the veggie platter and the stuffed grape leaves. On the menu, it didn’t say that the platter came with stuffed grape leaves already. I wish our server, Chaz, gave us the heads up. However, everything was delicious— especially the octopus— and the Fall sangria was fantastic.

Balos - Permanently Closed
Responded on 1 November 2019

Hi Anonymous, Thank you for stopping in and dining with us! We appreciate your compliments to our food and fall sangria! If you have any additional feedback, please feel free to message us directly. Thanks again and we look forward to serving you up another 5-star experience during your next visit in!

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A
New York Area
7 reviews
Dined on 22 October 2019
Overall4Food5Service5Ambience4

Chaz was a wonderful waiter

Balos - Permanently Closed
Responded on 25 October 2019

Hi Ally, We couldn't agree more! Thank you for the compliments to Chaz, we love to read when our servers can enhance the experience!! We will be sure to pass along the message and we look forward to seeing you back here soon!

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F
New York Area
14 reviews
Dined on 18 October 2019
Overall5Food5Service5Ambience5

Beautiful setting, great service and the prix fixed lunch is hard to beat in WeHa Center. Food is great. We had the spreads ( all 6 for only $15!) and the fish of the day was great.

Balos - Permanently Closed
Responded on 25 October 2019

Hi Foodie, A beautiful setting, great service, and great food are our favorite things to serve up here at Balos! Thank you for the kind words and we can't wait to serve you up another 5-star experience during your next visit in :)

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LR
New England
2 reviews
Dined on 9 October 2019
Overall5Food5Service5Ambience4

The preparation of our fish was excellent! Perfectly cooked and the sauce/ingredients were delicious!

Balos - Permanently Closed
Responded on 18 October 2019

Hi LauraR, Perfectly prepared entrees are just one of our favorite things to serve up here at Balos!! Thank you for the compliments :) We can't wait to serve you up another 5-star experience during your next visit in!

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HC
New York Area
1 review
Dined on 28 September 2019
Overall3Food4Service2Ambience4

The spanakopita and crab cakes were delicious. The calamari was a bit chewy. Greek salad was yummy and then we had a beef and noodle dish that was also very good. The baklava was a perfect sweet treat. On the flip side, the wait staff was pretty inept. We waited about 20 minutes to get our drinks. We asked for lime slices for my husband’s gin and tonic three times and I finally had to go to the bar to get some. Perhaps because we sat outside, the waiters didn’t know whose table they were bringing food to. They would come outside and ask every table if the order was theirs. They also didn’t know what some of the food was, saying that some of the dishes look the same. They came out with our appetizers and tried to give them to the people sitting next to us who were getting ready to leave (their napkins and paid check were on the table). A waiter later came out with two dishes to give to another couple sitting next to us and the couple said that only one of the dishes was for them. The waiter asked them if they wanted the other dish. The couple asked if they would be charged for it and the waiter said no, so they took it. Overall I would say we really enjoyed the food. Sitting outside was perfect. The quality of the waitstaff that helped us was not great (more in line with a restaurant that has just opened and is still figuring things out). My husband and I will try Balos again. Maybe sitting inside will improve the level of service? It definitely needs to be addressed.

Balos - Permanently Closed
Responded on 4 October 2019

Hi Holly, Thank you for taking the time to leave this review. We are so happy to read that you enjoyed the food, however, we are disappointed to learn that the level of service was not quite up to our standard. We do appreciate your feedback as we are always looking for ways to improve. If you have any additional comments, please feel free to message us directly. Thanks again and we look forward to seeing you next time :)

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JL
New England
4 reviews
Dined on 24 September 2019
Overall5Food5Service5Ambience5

Amazing food, great decor. Would go back in a heartbeat.

Balos - Permanently Closed
Responded on 27 September 2019

Hi JennyL, Amazing food paired with great decor is a recipe for success in our book! Thank you for the kind words :) We can't wait to serve you up another 5-star experience during your next visit in!

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OT
New York Area
3 reviews
Dined on 21 September 2019
Overall1Food1Service1Ambience1

So we walked in, beautiful restaurant, were sat down and that's about it i guess!!!!!!
5 minutes pass no waiter 10 minutes pass still no waiter 15 minutes pass still NO waiter. I go tell the host he bluntly says to me our waiter is so busy. Restaurant was 1/3 full at 8.30 on a Saturday night absolutely not busy! So we left.....

Balos - Permanently Closed
Responded on 27 September 2019

Hi Anonynous, We are disappointed to read the review above. Service is an area in which we strive for excellence and it is clear that we did not meet our standard level of service during your visit. We would like to take this opportunity to learn more from you. If you could please message us with your best contact e-mail, we would greatly appreciate it. We do apologize and look forward to corresponding with you.

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SL
1 review
Dined on 14 September 2019
Overall5Food5Service5Ambience5

Took my parents here for their 30th anniversary. Great authentic Greek food! Great atmosphere and our server was wonderful. Highly recommend.

Balos - Permanently Closed
Responded on 17 September 2019

Hi StephanieL, Thank you for choosing Balos for such a special occasion!! Happy 30th anniversary to your parents! We are so happy that we could play a small role in their celebration and we hope to see you all back here soon :)

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J
New York Area
7 reviews
Dined on 13 September 2019
Overall5Food5Service5Ambience5

I am telling so many about it... uploaded video on my Instagram page of Friday night breaking the plates and live music...so many hits. Had a blast. I arrived alone and felt like family and a woman grabbed my hand to dance and said i was very good at it ..i guess watching The Greek Dance on YouTube paid off.. what can i say... the best moment of my life going out... wow 🤗😁 everyone was grear music was awesome.

Balos - Permanently Closed
Responded on 17 September 2019

Hi KarenJ, Keep spreading the word!! We can't begin to express our appreciation for your enthusiasm as well as your shout outs to us on social media :) At Balos, everyone is family and we certainly can't wait to have you back!

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JM
1 review
Dined on 7 September 2019
Overall5Food5Service5Ambience5

Julio was great! Very friendly and attentive. Food was hot and fresh

Balos - Permanently Closed
Responded on 13 September 2019

Hi JeffM, Thank you for stopping in to dine with us! Friendly and attentive service is just two of our favorite things to server up here at Balos :) We appreciate your compliments to Julio and will be sure to pass along the kind words! We look forward to hosting you during your next visit in!

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OT
1 review
Dined on 6 September 2019
Overall5Food5Service4Ambience5

Updated drink menu and bar service was excellent. Food. service and atmosphere all very good.

Balos - Permanently Closed
Responded on 13 September 2019

Hi Anonymous, We are glad you to read that you like our updates!! Thank you for the 5-stars along with the awesome compliments :)

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J
New York Area
7 reviews
Dined on 5 September 2019
Overall5Food5Service5Ambience5

Superb! You cable expect a better place to dine. Good waiters I mean they are there to assist and make sure you're taken care of. They recommend dishes and make you laugh if its too busy. They will meet your expectations. Which means it's a great restaurant. Food is amazingly wonderful and need of no condiments. Wine is exquisite tasting and smelling. The chef is great with your meals and it's a vault oriented atmosphere so you will enjoy it whether you bring someone or dine alone. Other amenities I haven't tried but I'm in good hands here. Staff is very nice and its not for tips, they are truly nice people and helpful.

Balos - Permanently Closed
Responded on 13 September 2019

Hi Karen, This review is SUPERB!! We couldn't have written a better one if we tried!! Thank you for the 5-stars and compliments to our food and staff :) We can't wait to have you back!

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JD
New York Area
28 reviews
Dined on 30 August 2019
Overall5Food5Service5Ambience5

They were part of Taste of West Hartford. There was a Pre-fix menu with everything I lake. The Lukanita Greek Country Sausage is a menu standout for appetizer. The Greek style 1/2 chicken was delicious. Baklava for desert was wonderful.

Balos - Permanently Closed
Responded on 6 September 2019

Hi JohnD, Thank you for dining with us during the Taste of West Hartford!! We are thrilled that you enjoyed your experience and we can't wait to have you back :)

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JP
New York Area
5 reviews
Dined on 28 August 2019
Overall5Food5Service5Ambience4

Excellent food and service and some of the proceeds benefited Foodshare's work to end hunger!

Balos - Permanently Closed
Responded on 6 September 2019

Hi JimP, Excellent food paired with excellent service are two of our favorite things to serve up at Balos!! Thank you for the 5-stars and thank you for supporting our partnership with Foodshare! We look forward to hosting you for another delicious experience during your next visit in!

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CA
New York Area
155 reviews
Dined on 26 August 2019
Overall5Food5Service5Ambience5

My entire dining experience made me feel like I was back in Greece again! From the Greek white wine (#9) right through the last bite of Galatoboureko, it was a memorable evening of great food in a truly stunning restaurant! Thank you Balos!

Balos - Permanently Closed
Responded on 30 August 2019

Hi Caelpl, We are so happy that we were able to serve you up and delicious and memorable evening! We look forward to sweeping you away to Greece during your next visit in!

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P
New York Area
1 review
Dined on 24 August 2019
Overall3Food2Service3Ambience5

Really nice ambiance, unfortunately the food was not that great. After 90minutes, we received the appetizer, after 30more minutes we got the main course and was cold . The dessert ( baklava ) was, JUST NOT, you cannot use strawberry syrup on baklava.

Balos - Permanently Closed
Responded on 30 August 2019

HI Paolo, While we are happy to read that you enjoyed the ambiance, we are disappointed to read that you did not enjoy your meal. In an effort to improve we would like to learn more about your experience. If you could please message us back with your best contact e-mail we would greatly appreciate it. Thank you in advance and we look forward to corresponding with you.

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FT
Chicago
1 review
Dined on 24 August 2019
Overall4Food5Service4Ambience5

Service was slow. That is sour only complaint. We would go again when we have plenty of time to sit and relax.

Balos - Permanently Closed
Responded on 30 August 2019

Hi FTWJNW, Thank you for dining with us. We value your feedback as efficient service is an area in which we strive for excellence. If you have any additional comments please do not hesitate to reach out to us. We look forward to seeing you back here soon!

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OT
New York Area
1 review
Dined on 24 August 2019
Overall4Food5Service3Ambience5

Service was slow and erratically paced in terms of which dishes came out in what order. It wasn’t a busy night.

KN
New York Area
17 reviews
Dined on 23 August 2019
Overall2Food3Service2Ambience5

Went during happy hour and everything we ordered off that menu was very tasty—grilled squid, sausage and spanikopita. Service also was very good at first...and the place got crowded and both service and food declined. I ordered the lamb chops off the main menu and they weren’t all that great, also a little overdone. My wife ordered the beet salad, which was good but for some reason came 15-20 minutes after my plate. The waiter’s apology was pro-forms and didn’t include an explanation.

We liked it enough to go back—but just fit happy hour bits.

Balos - Permanently Closed
Responded on 30 August 2019

Hi Kevin, Thank you for stopping in and dining with us. We appreciate your feedback, if you have any additional comments please feel free to message us directly. Thanks again and we look forward to seeing you during the happiest of hours :)

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R
New York Area
4 reviews
Dined on 22 August 2019
Overall4Food5Service4Ambience4

The bar service was a little slow. The food was excellent. The beeping alarm was distracting.

Balos - Permanently Closed
Responded on 23 August 2019

Hi Russell, Thank you for taking the time to review us. We appreciate your compliments to our food and the feedback about our bar service as we are always looking for ways to improve. If you have any additional comments that you would like to share with us, please feel free to message us back directly. Thanks again and we hope to see you back here soon :)

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