BJ's Restaurant & Brewhouse - Tri-County Mall

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1. JD

   JenD

   Washington DC

   1 review

   4.0

   1 review

   Dined on 7 January 2023

   overall4food5service5ambience4

   Food was great. Nachos are huge!

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 9 January 2023Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!

   Report
2. C

   Charles

   Cincinnati

   12 reviews

   4.0

   12 reviews

   Dined on 7 January 2023

   overall4food4service5ambience4

   Always enjoy the good food and cold beer. Our waitress was phenomenal. She was prompt, courteous, and professional.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 7 January 2023Thank you for this kind review, Charles. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
3. K

   Kara

   1 review

   3.0

   1 review

   Dined on 30 December 2022

   overall3food3service4ambience5

   Went there to try a specific appetizer and they said it would take an hour to prep. We went at 6 pm on a Friday night. I feel like that should have been ready to go.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 2 January 2023Thanks for letting us know about the issue. I'm sorry about this. We will work with our team so this does not happen again.

   Report
4. LR

   LynneR

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 27 December 2022

   overall5food5service5ambience4

   We had a Christmas celebration there with opening of gifts, etc. The serving staff were attentive but not hovering. Food was great. Atmosphere was festive. Highly recommend.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 30 December 2022Lynne, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!

   Report
5. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on 14 October 2022

   overall3food3service5ambience4

   Mom's birthday

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 16 October 2022We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.

   Report
6. SF

   SteveFran

   1 review

   4.0

   1 review

   Dined on 7 October 2022

   overall4food4service5ambience4

   I thought our waiter was very prompt and attentive and the food was good. I ended up paying more than I expected so the value wasn't good.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 9 October 2022Hi Steve. Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously and will address this situation with our team.

   Report
7. FM

   FeliciaM

   1 review

   5.0

   1 review

   Dined on 7 October 2022

   overall5food5service5ambience5

   Our server William was AMAZING! He made the experience a million times better.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 10 October 2022Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

   Report
8. d

   dennis

   Cincinnati

   85 reviews

   5.0

   85 reviews

   Dined on 1 October 2022

   overall5food5service5ambience4

   WE had reservations for early (5:00) and it wasn't packed like we feared. The server (Rick) was attentive but not intrusive. Everyone enjoyed their food except for one who had some problems with the spice level on the Philly cheese steak. She picked it off and enjoyed the food otherwise. Sometimes this unit is uncomfortably cold but it was fine yesterday. The meal was enjoyed by all. Hope they are able to remain open during the upcoming construction.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 3 October 2022Hi Dennis. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.

   Report
9. E

   Esvp

   Cincinnati

   2 reviews

   3.0

   2 reviews

   Dined on 4 September 2022

   overall3food4service5ambience1

   We were having a reunion lunch with old friends and Tiffany took wonderful care of us. The ac was apparently broken and made the lunch much more uncomfortable physically than we and all staff should have had to endure. PLEASE close in the future when this happens.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on 6 September 2022We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.

   Report
10. G

    Grannah64

    Cincinnati

    4 reviews

    vip
    3.0

    4 reviews

    Dined on 2 August 2022

    overall3food4service1ambience5

    The food and atmosphere was great. However, our server was extremely slow. A simple lunch took over an hour and a half. The restaurant wasn't busy at all. The other servers were fast and prompt. They came after us and left before us.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 4 August 2022We are so sorry you were not satisfied with your BJ’s visit and our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Report
11. GK

    GinaK

    Cincinnati

    4 reviews

    vip
    3.0

    4 reviews

    Dined on 15 July 2022

    overall3food3service3ambience3

    Really liked the Rookwood location, this location not so much.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 19 July 2022Your feedback is what drives our coaching, Gina, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

    Report
12. SL

    SharonvilleLisa58

    Cincinnati

    134 reviews

    vip
    3.0

    134 reviews

    Dined on 8 July 2022

    overall3food4service3ambience2

    Service extremely slow. Food was good but not very hot. Lukewarm. Took forever to get bar device

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 9 July 2022Hi Sharon. We are so sorry to hear about your experience with your food. We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!

    Report
13. N

    Nate

    1 review

    3.0

    1 review

    Dined on 29 June 2022

    overall3food4service2ambience3

    Went for a business lunch, set reservation as such. Food took really long, was late getting back for a meeting. Overall good quality food, and waiter was friendly, but they may be short staffed.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 1 July 2022Your feedback is what drives our coaching, Nate! I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.

    Report
14. y

    yumm

    Cincinnati

    4 reviews

    4.0

    4 reviews

    Dined on 25 June 2022

    overall4food5service5ambience4

    By going through Open Table my points did not show up.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 29 June 2022Your feedback is what drives our coaching, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

    Report
15. KG

    KathyG

    1 review

    5.0

    1 review

    Dined on 22 May 2022

    overall5food5service5ambience4

    The food was very good and the server was attentive and friendly

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 24 May 2022Thank you for this kind review, Kathy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
16. MD

    MayaD

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 28 April 2022

    overall2food5service1ambience2

    Service is very bad. No one came.for refills. Very bad service.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 30 April 2022We are sorry to read your recent experience with us was not up to par, _NAME_. We will work with our team to make sure this does not happen again. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    We were celebrating a birthday! We all had a great time!!!

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 25 April 2022WOW! I loved your comments, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

    Report
18. S

    Silver

    Cincinnati

    7 reviews

    5.0

    7 reviews

    Dined on 18 March 2022

    overall5food5service5ambience5

    My freinds and I had just buried another of our freinds young son. Although the moment we gathered for was sad it was so beautiful to get together and celebrate his life and our memories of him. RIP Bryant. We will miss you🫂😇

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 20 March 2022Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!

    Report
19. CM

    CiaraM

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 12 March 2022

    overall5food5service5ambience5

    Waiter was awesome & food was quick . Waiter deserves a raise

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 14 March 2022We're so glad to hear you were served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

    Report
20. OT

    OpenTable Diner

    Cincinnati

    25 reviews

    4.0

    25 reviews

    Dined on 20 February 2022

    overall4food5service3ambience4

    Service was very slow. Took 15 minutes to get water. Food was delicious, as always. A server dropped a tray of food next to us. Staff came to clean up & asked us to be careful not to slip. Another server dropped a tray of drinks nearby. Staff asked us at one point to look for someone’s keys in our booth while we were eating. Server didn’t clear any plates while we were dining, even after ordering dessert. Had to request silverware when our food was delivered. Celebrating our kids accomplishments and BJ’s is their first choice. Love the pizza & pazoukis!

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 22 February 2022Thank you so much for your kind words! We strive to always provide great food for our guests to enjoy!

    Report
21. KJ

    KenJ

    San Diego

    2 reviews

    4.0

    2 reviews

    Dined on 12 February 2022

    overall4food3service5ambience5

    Excellent service, food was decent - Lemon Thyme chicken is excellent!

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 15 February 2022Thank you for this kind review, Ken. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
22. F

    Fletcher

    Cincinnati

    10 reviews

    5.0

    10 reviews

    Dined on 18 December 2021

    overall5food4service5ambience4

    Good experience overall. Wide variety of food selections and excellent service.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 21 December 2021WOW! I loved your comments Fletcher, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

    Report
23. K

    Keith

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on 10 December 2021

    overall5food5service5ambience5

    I reserved the table so my work team could have a get together. We had a great time! Excellent service and food.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 11 December 2021Hey there Keith! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
24. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on 4 December 2021

    overall5food5service5ambience5

    Great waiter.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 18 December 2021Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

    Report
25. JB

    JoniB

    Cincinnati

    28 reviews

    vip
    5.0

    28 reviews

    Dined on 26 November 2021

    overall5food5service5ambience5

    Perfect casual family friendly place to grab dinner and watch Sports on TV! Service and food were great!!

    Report
26. CF

    CalF

    1 review

    3.0

    1 review

    Dined on 19 November 2021

    overall3food3service3ambience4

    It wasn't bad, but it wasn't what we expected. I had the Ribeye, with white cheddar potatoes and grilled asparagus. The asparagus was definitely over done and very small spears. The steak was so-so. Two in our party got burgers that were very dry. One ordered the chicken alfredo which she said was good. Our server tried her best, being it was her 3rd day. Didn't really know too much about the selections. Very limited selection of bourbons and didn't even have Budweiser in bottles. If you enjoy slightly upscale dinning, this is not the place. If you enjoy paying slightly higher prices for average food, drinks and service then you will fit right in.

    Report
27. BO

    BillO

    Cincinnati

    10 reviews

    5.0

    10 reviews

    Dined on 11 November 2021

    overall5food5service5ambience5

    Just a nice place to be with friends and have a good time.

    Report
28. C

    Chris

    1 review

    5.0

    1 review

    Dined on 30 October 2021

    overall5food5service5ambience5

    Servers went out of their way to make feel at home.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 1 November 2021We will definitely let Susie and Tiffany know that you enjoyed yourself! Thank you for the review!

    Report
29. OT

    OpenTable Diner

    Cincinnati

    26 reviews

    3.0

    26 reviews

    Dined on 16 October 2021

    overall3food4service2ambience3

    Celebrated son’s 15th bday. Greeted by server after 10 min. Took another 10 for water. Took another 15-20 min for my beer. Ordered salmon on cauliflower rice- given chicken. Fortunately it was comped. My husband was charged extra for a small house salad that was supposed to be a sub for a side of grains. Pazookis fantastic as always. Server seemed stressed.

    Report
30. MM

    MaureenM

    1 review

    4.0

    1 review

    Dined on 17 September 2021

    overall4food5service4ambience3

    We were seated right at our reservation time, which was nice. Then we sat at our table for at least 20 minutes before I returned to the hostess stand to let them know no one had been to our table yet. A few minutes later our server, Donna, came to the table. She apologized for not coming over earlier, and stated there was a miscommunication on who our server was supposed to be. Donna was very friendly, and provided us with great service. The specialty drinks we ordered tasted great. We all ordered different meals, and really liked them. I ordered the Mediterranean Chicken Pita Tacos, and they were amazing! Everything was hot and fresh when our food came out. The only drawback was our appetizers came out at the same time our meals did. All in all, it was a good experience, and we would come back again.

    Report
31. JB

    JennyB

    San Francisco

    84 reviews

    vip
    5.0

    84 reviews

    Dined on 4 September 2021

    overall5food5service5ambience4

    Good food, good value, astonishingly good dessert 🍨

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 6 September 2021Thank you so much for the kind words!

    Report
32. RW

    RandyW

    Cincinnati

    14 reviews

    5.0

    14 reviews

    Dined on 1 September 2021

    overall5food5service5ambience4

    The food here is always good. Service is friendly. Worth a visit.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 3 September 2021Thank you so much for the great review!

    Report
33. M

    Mark

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 29 August 2021

    overall2food2service3ambience2

    We had a party of six. four were very happy with their meal. One was just OK. My food (steak, chicken and asparagus) was over cooked. The steak I ordered was overdone, the chicken was dry and I could not eat the asparagus, I had to order something else.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 1 September 2021We apologize that your food was not to your expectations, please contact us at the restaurant and we will do our best to make it up to you. 513-671-1805

    Report
34. RL

    RuthL

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 28 August 2021

    overall5food5service5ambience5

    Food was good & service was excellent. We all had an enjoyable evening.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 1 September 2021Thank you so much!

    Report
35. TI

    TracyI

    Cincinnati

    8 reviews

    5.0

    8 reviews

    Dined on 21 August 2021

    overall5food5service5ambience5

    Server was so friendly and personable

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 1 September 2021We are so glad to hear it!

    Report
36. KN

    KeyboardNerd

    1 review

    5.0

    1 review

    Dined on 14 August 2021

    overall5food5service5ambience4

    food was good; staff were friendly and helpful. I wish it was a little cheaper but it wasn't at all unreasonable

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 16 August 2021Thank you so much for the great review!

    Report
37. BM

    BillM

    Cincinnati

    1 review

    3.0

    1 review

    Dined on 14 August 2021

    overall3food2service5ambience4

    The burger we had was very dry. Had great service. She did take it off our bill

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 16 August 2021We are very sorry that your burger wasn't up to your expectations, but glad to hear that they addressed the issue. We hope that you will give us another chance.

    Report
38. RM

    RyanM

    Cincinnati

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 9 August 2021

    overall5food5service3ambience5

    Not servers fault I wanted my girlfriends birthday to feel special I wanted them to tell her happy birthday without me saying anything I put it on my reservation to do whatever you can to make her feel special. Other than that everything was great our server was great , our food was great and the atmosphere was great. Will for sure be coming back just wished they would have at the very least wished her a happy birthday.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 11 August 2021We appreciate the positive feedback, and apologize that we missed the opportunity to wish your girlfriend a happy birthday. We hope that we made it special.

    Report
39. GG

    GailG

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 7 August 2021

    overall5food5service5ambience5

    We have a wonderful dining experience. Our serve was so kind and helpful and the food was delicious. I highly recommend BJ's

    Report
40. SS

    SusanS

    Cincinnati

    11 reviews

    4.0

    11 reviews

    Dined on 1 August 2021

    overall4food4service5ambience4

    My mother loves their mandarin orange-glazed pork chops. This was the second time she ordered them and it was as good as first time. Tender, tasty and everything she remembered from the first time she ordered them.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on 4 August 2021Thank you so much for the wonderful review!

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