Bovinos Steakhouse - Playa del Carmen

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1. N

   Nelson

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Aniversario

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2. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on 19 June 2022

   overall3food3service3ambience2

   Mala experiencia por ser fecha especial Mucha gente. No había carne cocida. La barra pobre Y hacia mucho calor

   Report
3. OT

   OpenTable Diner

   Cancun

   2 reviews

   1.0

   2 reviews

   Dined on 18 June 2022

   overall1food3service3ambience1

   It was just alright. I'd been there many times. Hadn't been in more than a year because of the same reason as this time. Food was ok. Picaña was brought over about 80 % of the time( whatever) then they brought out what seemed like a short rib🙈 all oil. Ruined my whole appetite😪. Had to ask the server to fix a wobbly table.

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4. EA

   EmilA

   1 review

   5.0

   1 review

   Dined on 31 May 2022

   overall5food5service5ambience5

   Perfect food and service Love it Highly recommend

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5. JB

   JerryB

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 25 May 2022

   overall5food5service5ambience5

   Food was amazing! Ppl just like to complain about some of the reviews. I travel the world and this place was one of the best.

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6. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 24 May 2022

   overall4food5service5ambience4

   El ambiente fue muy agradable, atención de parte de los meseros fue muy bueno.

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7. EA

   ElaineA

   Orlando

   2 reviews

   1.0

   2 reviews

   Dined on 16 May 2022

   overall1food1service1ambience1

   We were very disappointed we had the most expensive steak and seafood , all terrible I only like filet steak they said they had filet but what they said was filet was definitely not and the seafood was not very good the lobster was poor quality and over cooked . The service was not great there were 4 of us and the bill was $350.00 I DO NOT RECOMMEND

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8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 10 May 2022

   overall4food3service5ambience3

   Me dieron la mesa que reservé y Kennedy, el mesero que nos atendió, muy atento.

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9. ZS

   ZyanyaS

   1 review

   1.0

   1 review

   Dined on 1 May 2022

   overall1food1service1ambience1

   Pésimo servicio, asistimos 6 pax (2 niñas) a las 8 pm, se solicitaron 2 menús degustacion de mariscos y 4 buffets, el primer tiempo tardó más de 40 min, se tuvo que solicitar más de 4 veces cubiertos, incluso lo solicitamos a una espadero debido al caso omiso del mesero, y la respuesta fue "no soy mesero", de manera muy grosera. El servicio demoro más de 3 horas, el cangrejo salió congelado, el pulpo (el cual se tuvo que solicitar ya que el mesero no tenía conocimiento de que el menú llevaba pulpo) y el camarón quemado, no se sirvió el lobster bisque, y las espadas se acercaron sólo 4 veces sólo con chorizo y pechuga, se les tenía que pedir la carne para que se acercaran y no se brindaron las opciones con las que se contaban. Se solicitó servicio de vino, no se tuvo la primer solicitud y posterior a cambiar la selección y de servir la primera copa, nosotros tuvimos que servirnos ya que el mesero no se acercaba. La calidad del buffet no es buena, Vegetales algunos quemados otros crudos, arroz semi cocido, no hay opciones para niños. Festejamos un cumpleaños y en definitiva, fue la peor decisión que tomamos al asistir a Bovinos. Deifinitvo tienen que capacitar a su staff para conocimiento de su menú, bebidas y principalmente con la atención al cliente. La actitud del mesero (Fabiáno/Fabricio - no recuerdo su nombre) muy buena, sin embargo cero atención al cliente, sonreir 4 segundos cuando estamos en mesa, no es buen servicio.

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10. JM

    JackieM

    Seattle

    5 reviews

    vip
    4.0

    5 reviews

    Dined on 24 April 2022

    overall4food4service3ambience4

    Food was good and service was nice but no one explained how it worked. We didn’t know when to get up to the salad bar and I saw various dishes coming out that were not at the bar. The TVs inside show delicious deserts that aren’t actually available. Instead they had only four very basic deserts available. Salad items all tazares the same, no distinct flavor. I have a Texas de Brazil back home, which is a chain and it had more authentic Brazilian flavor than this restaurant. Nothing was “wrong” or “bad” I still enjoyed the food and the staff is absolutely working very hard and we tipped well. The process is what is lacking - an explanation of what is included and a menu of extra options would’ve been a nice touch. As with most restaurants in PDC the wine menu is fairly limited when it comes to single glass options but the Bovines blend was quite nice. An easy to drink blend with some brote notes and medium body. Another suggestion would be to have a small card to say what the cut of meat is that they’re bringing around- it’s very loud and I couldn’t hear what each meat was. At my home chain restaurant, the meat servers pronounce very loud and slowly what each cut is. If you haven’t been to a Brazilian steak house- I still recommend trying this one. Very clean, meat was well seasoned and cooked perfectly. Just be ready to be more vocal and ask about any other menu options. It’s possible we just got missed in the beginning. We did wait for quite awhile to get our little plates for the meat.

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11. R

    Roberto

    Naples

    96 reviews

    vip
    3.0

    96 reviews

    Dined on 21 April 2022

    overall3food3service1ambience3

    Meats were ok, service was inattentive, I would not rush back ! Better places to eat !

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12. AN

    ANTONIO

    1 review

    3.0

    1 review

    Dined on 17 April 2022

    overall3food3service3ambience3

    MUCHAS MOSCAS EN EL LUGAR NO SE A QUE SE DEBE, SE EQUIVOCARON EN LA CUENTA ME COBRARON DE MENOS LUEGO DE MAS UN DESASTRE, YA EH IDO VARIAS VECES Y ESTA OCACION NO ME ENCANTO ADEMAS DE QUE SUBIERON LOS PRECIOS

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13. OT

    OpenTable Diner

    Mexico City

    1 review

    3.0

    1 review

    Dined on 13 April 2022

    overall3food2service1ambience3

    Nunca tuvimos un mesero. Pedíamos todo hasta 3 veces a 3 personas diferentes.

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14. MC

    MathieuC

    1 review

    5.0

    1 review

    Dined on 12 April 2022

    overall5food5service5ambience5

    Verry good place we love it and come again! Food was verry tasty

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15. H

    Hanh

    Houston

    3 reviews

    vip
    3.0

    3 reviews

    Dined on 5 April 2022

    overall3food2service3ambience1

    Was ok, wouldn’t go back

    Report
16. DA

    DamianA

    1 review

    5.0

    1 review

    Dined on 24 March 2022

    overall5food5service5ambience5

    It was just relaxing and very good eating there love to come back onetimes

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17. OT

    OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on 23 March 2022

    overall5food5service5ambience5

    De visita en Playa del Carmen

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18. M

    Mgsroger

    Mexico City

    24 reviews

    vip
    3.0

    24 reviews

    Dined on 20 March 2022

    overall3food3service3ambience3

    La verdad es que antes me gustaba más, me decepcionó un poco que ya no hay la variedad de carnes como anteriormente, aunque la picaña de buena calidad y sabor, pero el trato de los que te traen la carne no fue muy amable. Me dejaron sin llevarme carne como 30 min y si bien el gerente estuvo atento y le expliqué las razones me escuchó y dijo que esperaba que para la próxima ocasión fuera mejor mi experiencia. Pero no sé si regresaría habiendo tanto lugares nuevos en Playa que merecen más la oportunidad.

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19. SR

    SergioR

    Cancun

    1 review

    5.0

    1 review

    Dined on 18 March 2022

    overall5food5service5ambience5

    No esperaba que fuera tan maravilloso el lugar, volvería cada semana, los felicito

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20. KM

    KathyM

    Atlantic Canada

    1 review

    2.0

    1 review

    Dined on 13 March 2022

    overall2food5service1ambience1

    We were seated next to a large table with 3 children who were allowed to run about freely in restaurant while the adults chatted or stood outside the door open next our table and blew smoke inside, blocked our passage to reach buffet. Also, we saw our waiter on arrival and then when I asked for more water. He never checked on us, seemed more happy to watch UFC fight on the many televisions, poor ambience for a Sunday night dinner. One young server worked with our table and did his best but his English poor. 3 times I asked for melted cheese pot and we did not receive. No one approached to ask for dessert...and our waiter was seeing us as he watch tv or clean tables. The concierge should have dealt with running children or the man at other table yelling so loud about the tv fight. This is a high end restaurant, not the sports bar ? The food we had was excellent and plentiful.

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21. CF

    CFlores

    Mexico City

    5 reviews

    2.0

    5 reviews

    Dined on 27 February 2022

    overall2food3service1ambience3

    La realidad la atención por parte de los que llevan la comida dejo mucho que desear pasaba. Más de 15 minutos y te volvían a llevar el mismo corte así 3 veces hasta que le llame al gerente y cambio todo pero no volvería a regresar.

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22. OT

    OpenTable Diner

    Houston

    1 review

    1.0

    1 review

    Dined on 1 January 2022

    overall1food1service1ambience1

    Had reservation for 7:30. Would not honor it because it was New Year’s Eve. Asked why they even took the reservation and I didn’t get an answer. Treated us very poorly. Will it give them a second chance.

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23. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 1 January 2022

    overall3food4service3ambience3

    Al llegar al lugar con cara de susto una hostes me indicó que por ser 31 de diciembre tendría que retirarme.a las 9 PM ( la reservación era a las 7 PM ) . Cuando indique que la reservación la había hecho en open table me dijeron que solo recibían reservaciones hechas via ttelefinica . Me indicaron el precio , que era el mismo de el menú de año nuevo . En fin una muy mala experiencia , nunca regresaría ahí . No tienen preso al calificado para atender a los clientes , y la comida bastante regular .

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24. OT

    OpenTable Diner

    Calgary

    1 review

    4.0

    1 review

    Dined on 25 December 2021

    overall4food4service4ambience5

    The restaurant was well kept and had a lot of neat memorabilia. The seating arrangements of the tables made for difficult movement throughout the restaurant to get to the bathrooms upstairs, and to enter/ exit from the entrance lobby. The maître D was good, though was somewhat distracted. Our waiter was delayed initially, so the Maître D ended up taking our orders. The food was quite good, the buffet had a decent variety, though multiple dishes were the same style. (Apple salads) The meat skewers were delicious, though I was expecting a few more exotic meats. The star desert (chocolate ball that would melt to an ice cream surprise within) that was showing advertised in the tv screens throughout the dining hall was not available. The deserts that we did end up choosing were delicious (cheesecake and chocolate cake)

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25. SC

    SamyC

    Toronto

    5 reviews

    1.0

    5 reviews

    Dined on 14 November 2021

    overall1food3service1ambience5

    BEWARNED!!!!!! THE PRICE DIFFERENCE BEFOR RED MEAT AND SEADFOOD IS DOUBLE THE PRICE. DESPITE WHAT I READ ON THE REVIEW THEY STILL CHARGED ME THE SEAFOOD PRICE. FROM $US 35 TO $75. THIS IS AFTER THE HOSTESS ASKED ME IF I AM ALLERGIC TO ANYTHING? I SAID SEAFOOD. THE WAITER I TOLD THE SAME. WHEN THE BILL COME, I SAW THE HIGHER PRICE, ASKED THE WAITER AND THE MANAGER AND THEY BOTH SAID IT WAS THE RIGHT PRICE AFTER THE PANDEMIC. THEN I DOUBLE CHECK AND KNEW THEY WERE TRYING TO SCAM ME. GOT MY MONEY BACK AFTER I COMPLAINED TO THE SAME MANAGER THAT I ASKED. PREFUSELY APOLOGIZE FOR BLAMING THE WAITER BEING HIS FAULT. HERE IS THE KICKER, YOU AS AN OWNER/MANAGER KNEW THIS IS A CONSISTENT COMPLAIN. YOU STILL DO IT. IN THE ENTIRE TIME I WAS THERE, NOT ONE SEAFOOD ITEM CAME TO MY ROOM. THIS REINFORCE THE VERY FACT THAT YOU ARE FULLY AWARE WHAT YIU ARW DOING. APOLOGIZING AND BLAMING DELAY YOUR RESPONSIBILITY. THAT'S YOUR ABILITY TO RESPOND. YOU HAVE BEEN FORWARNED!!!!! SUCH SHORT TERM GAIN AND LOSSES IN THE LONG TERM.

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26. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on 7 November 2021

    overall5food4service5ambience5

    Excellent job done over the past 2 years. The space has improved, the food has risen in quality and variety. Overall, a very nice representation of what a Brazilian rodizio feels like.

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27. OT

    OpenTable Diner

    Mexico City

    10 reviews

    5.0

    10 reviews

    Dined on 18 September 2021

    overall5food5service5ambience5

    Excelente, como siempre, de los mejores lugares de carne en playa

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28. CP

    CarlosP

    1 review

    2.0

    1 review

    Dined on 11 July 2021

    overall2food2service2ambience1

    the meat was really salty, service feel like they were in a hurry to close, and im a local in playa i didn't get the discount they said you have

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29. AM

    AngelM

    Cancun

    1 review

    5.0

    1 review

    Dined on 9 May 2021

    overall5food5service5ambience5

    Un sitio HERMOSOOO muy agusto y se come súper es lo máximo

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30. OT

    OpenTable Diner

    Mexico City

    12 reviews

    vip
    4.0

    12 reviews

    Dined on 12 April 2021

    overall4food4service4ambience4

    Carnes excelente,la barras de ensalada excelente idea del uso de los guantes

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31. OT

    OpenTable Diner

    Monterrey

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 3 April 2021

    overall5food5service5ambience5

    Buen lugar. Demasiado ruido y música acelerada para que acabes rápido de comer

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32. CL

    CarlosL

    1 review

    3.0

    1 review

    Dined on 18 February 2021

    overall3food2service2ambience3

    La idea de un steak house de Bovinos es muy buena, pero lo que ellos ofrecen tiene mucho sobreprecio para el nivel de atención y tipos de cortes. No me gustó que los meseros desaparecieron en plena cena, y el único corte que nos llevaban era la Picanha. La parte de los mariscos pagamos casi el doble por media cola de langosta, algunas conchas y 3 tentáculos de pulpo. No recomiendo este lugar. La comida en si estuvo decente pero no para ese valor.

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33. OT

    OpenTable Diner

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on 5 February 2021

    overall5food5service5ambience5

    Excelente servicio

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34. AG

    AlejandraG

    1 review

    2.0

    1 review

    Dined on 25 January 2021

    overall2food2service1ambience1

    Buenas tardes , pasaron pocas veces a mi mesa el mesero solo se presento y no volvio mas , sirvio el agua de mala gana quiza porque sabia que eramos localez pero muchas de las veces sabemos que la propina se gana asi que no es porque seamos locales fue por su mal servicio

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35. OT

    OpenTable Diner

    Cancun

    1 review

    3.0

    1 review

    Dined on 31 December 2020

    overall3food5service2ambience4

    Tardaron como media hora en traernos la cuenta y por una hora pedimos vasos con agua que nunca nos trajeron

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36. CN

    ClarkN

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 25 December 2020

    overall5food5service5ambience5

    Alberto was very nice and provided Great service!

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37. M

    Marcela

    Mexico City

    2 reviews

    5.0

    2 reviews

    Dined on 23 December 2020

    overall5food5service5ambience5

    Excelente servicio y atención por parte de todo el personal.

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38. GG

    GeorginaG

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on 11 December 2020

    overall5food5service5ambience3

    No había suficiente espacio entre mesa y mesa como protocolo de Covid. Y el restaurante estaba lleno. Y eso que era un jueves.

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39. D

    David

    Kansas City

    55 reviews

    vip
    5.0

    55 reviews

    Dined on 22 October 2020

    overall5food5service5ambience4

    My wife and I went for dinner with her sister and husband. We have been here many times in the past, but this was our first time during the pandemic. We were a little worried about how the restaurant would manage the buffet portion in light of Covid. They did a great job! They had servers at the buffet walk around with each customer and picked up the food the customer asked for, all while trying their best to maintain 6 feet social distancing. As always, the meats were great and the Guachos also did a great job of maintaining a sense of safety. Great job all around! We will be back! Again. And again. And again!

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40. FM

    FredyM

    1 review

    5.0

    1 review

    Dined on 13 October 2020

    overall5food5service5ambience5

    Todo el personal súper amable... Muchas gracias!!!

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