Bravo Italian Kitchen - West Chester

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1. w

   worthatry

   Cincinnati

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   overall4food4service4ambience3

   Cooks walked out during dinner service, waitress had to get manager who then went back into kitchen. All very visible to guests. Long delays with receiving food because of all that. No apology. Also noticed increased prices especially in comparison to size of order. Ladies room had soap dispenser on counter and one stall out of order that continually flushed. Whole place kind of a mess.

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2. JW

   JW77

   Cincinnati

   17 reviews

   4.0

   17 reviews

   Dined on 21 January 2023

   overall4food4service4ambience5

   For the money, Bravo was a good dinner. Service was good, food was good, over all it was good.

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3. DG

   DianeG

   Columbus

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 21 January 2023

   overall5food5service5ambience4

   Seated promptly, good service, good food

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4. M

   Mick

   Cincinnati

   16 reviews

   vip
   4.0

   16 reviews

   Dined on 21 January 2023

   overall4food5service4ambience3

   Food and service were great.

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5. OT

   OpenTable Diner

   Cincinnati

   1 review

   1.0

   1 review

   Dined on 14 January 2023

   overall1food2service2ambience4

   Calamari was inedible. Couldn’t even chew it; it was so tough. We told our server and it was removed from our bill. We waited 45 minutes after ordering before our server came over and said our food ticket was lost and our order was just now being made. The restaurant comped the food without us having to ask which was nice. Once we received our meals, they were excellent.

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6. MK

   MaryK

   Cincinnati

   31 reviews

   vip
   5.0

   31 reviews

   Dined on 14 January 2023

   overall5food5service5ambience5

   I ordered the salmon. It was excellent served with sweet potatoes, spinach and asparagus.

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7. TH

   THECORNERBOOTH

   Cincinnati

   68 reviews

   vip
   5.0

   68 reviews

   Dined on 14 January 2023

   overall5food5service5ambience5

   Loved our dinner at Bravo's on a busy Friday evening! Ended up eating in the bar area of the restaurant (due to limited standard seating/server shortage/extended wait time), but glad that we did. Our server, David, was exceptional in terms of attentiveness and friendliness, and the food was delicious no matter where we sat in the restaurant. Great choice of menu items, all at very reasonable prices. Thanks for a great evening out - we will return soon!

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8. OT

   OpenTable Diner

   Cincinnati

   2 reviews

   1.0

   2 reviews

   Dined on 13 January 2023

   overall1food4service1ambience2

   We went here to celebrate three birthdays last night. We had a reservation yet when we got there, they had to make up a table which was right by the front door and outdoor eating glass area. It was freezing! Chairs by the windows are freezing cold and every time the front door opened freezing cold air blew right on us. We got bread and water almost immediately but that was it. Another 30 minutes before the waitress came to take our order. She brought bread 4 times and never said anything about how long it was taking for the food to come out. Finally after listening to some customers that surrounded us waiting for their table played loud banging music for 15 minutes I asked her when our food was going to be ready because that table was freezing cold and we were ready to leave. She told us soon and brought more bread 🤦🏼. Finally 19-15 minutes later it arrived. Never got salads and my husband's meal was wrong. She only brought one refill the entire time but kept saying let me go get those Pepsi's. We were there for 2.5-3 hours. It took her 10-15 minutes to do everything, bring boxes, bring checks, pay check. Then she comes out and says I heard it's someone's birthday and brought one Ice cream out. So which one was supposed to eat it. Lol. As we were leaving my son's girlfriend says I wonder where those Pepsi's ran off to. It was a terrible night and we won't be back again for a very long time.

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9. CB

   CarolB

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined on 7 January 2023

   overall5food5service5ambience4

   We both ordered Chicken Marsala with some additional marsala sauce - and it was absolutely delicious! The chicken was tender and moist - and there were fresh - not canned - mushrooms. Our server was very attentive and our food was delivered very promptly. Our visit could not have been more enjoyable!

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10. OT

    OpenTable Diner

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 7 January 2023

    overall2food4service1ambience3

    The food and drinks were good. I wish our server had refilled our drinks at least once. Once we we received our food, she didn’t check on us again until it was time for the check. My date and I wanted to order more cocktails and couldn’t.

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11. L

    Lori

    Cincinnati

    41 reviews

    vip
    5.0

    41 reviews

    Dined on 2 January 2023

    overall5food5service5ambience4

    Great mom and daughter lunch. Service was fast and friendly. Menu flexible for vegetarian option. Love the Della Casa salad.

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12. OT

    OpenTable Diner

    Cincinnati

    17 reviews

    4.0

    17 reviews

    Dined on 1 January 2023

    overall4food5service5ambience5

    They were very busy, New Year’s Eve. We were seated about half an hour after our reservation time. Food was very good, especially enjoyed the Caesar salad.

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13. JH

    JennieH

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 31 December 2022

    overall5food5service5ambience5

    New Year’s Eve

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14. e

    essie

    Cincinnati

    5 reviews

    5.0

    5 reviews

    Dined on 31 December 2022

    overall5food5service5ambience4

    The salmon dinner is presented beautifully and tastes even better than it looks! The service was excellent. Our server knew the menu well and was friendly and helpful with our selections, as well as efficient. A delightful evening all around!

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15. C

    Crystalrr11

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on 31 December 2022

    overall4food2service5ambience5

    The restaurant is nice, the service was amazing!!!! The food was just ok. I haven’t been in a while and I remember the dishes being more flavorful and better tasting. The salad was so good, but the pasta dishes everyone ordered were just ok. The bread service at the beginning was the best and the drinks were our favorite part!

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16. MI

    MIKEH

    Cincinnati

    1 review

    4.0

    1 review

    Dined on 28 December 2022

    overall4food5service2ambience5

    Short staff that day - so service was a bit slow and sporadic

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17. CB

    ChristinaB

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 28 December 2022

    overall5food5service5ambience5

    We were enjoying the place definitely coming back soon!

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18. JR

    JenR

    Cincinnati

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 28 December 2022

    overall5food5service5ambience5

    Always an excellent experience! Also love your gift card deals, reminds us to visit more often;)

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19. WP

    WilliamPeter1

    Cincinnati

    24 reviews

    vip
    3.0

    24 reviews

    Dined on 27 December 2022

    overall3food4service3ambience3

    Unfortunately the restaurant is suffering from a complete lack servers. The manager ended up waiting on us and he was very nice. We had long waits for food and drink.

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20. JR

    JR23

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on 25 December 2022

    overall5food5service5ambience5

    Our Christmas luncheon was lovely. Our server was very attentive, the food was excellent & our holiday was enhanced by our time at Bravo’s. Thank you!

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21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 24 December 2022

    overall4food4service5ambience4

    Waitress was great! Food was yummy!

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22. t

    tibbar

    Cincinnati

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 20 December 2022

    overall5food5service5ambience5

    Food was delicious. Server was Outstanding!!! VERY disappointed in the calorie count shown on menu because it is obviously INACCURATE! Wish there was a lawsuit against resteraunts that do this. If I had a weight issue I would be furious.

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23. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 10 December 2022

    overall1food1service1ambience1

    We made this reservation and the restaurant refused to honor it! The restaurant manager accused us of “gaming” the system because we had previously entered without a reservation. We were told they were reservation only that evening. We left and went back to the car and searched open table for nearby reservations. This restaurant came up so we made the earliest reservation. When we returned they refused to honor the reservation. Needless to say we are very disappointed and frankly offended by the accusation that we did anything wrong. We simply made a reservation that was open to anyone!

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24. DD

    DianeD

    1 review

    5.0

    1 review

    Dined on 10 December 2022

    overall5food5service5ambience5

    One of my favorite restaurants the food the ambience the music love it all

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25. OT

    OpenTable Diner

    Cincinnati

    1 review

    3.0

    1 review

    Dined on 9 December 2022

    overall3food4service2ambience3

    Ate at Bar. Bartender was limited by staff support. Manager came over to help but seemed pretty useless and didn’t want to get his hands dirty to dig right in and support back up. He Did a few cashier items and collected Tim’s from bar. Dishes piled up all over the bar, long waits for folks to get follow up service and drinks. He had no interface with customers. About 80% capacity. Hopefully it can be improved. My wife and I are regulars and we hope our experience was an outlier with the newness of staff. Appears to be a lack of training and oversight by management. Wasn’t like this when Dylan worked there under previous management. Poor service will eventually close the doors.

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26. S

    Steve

    Cincinnati

    37 reviews

    vip
    5.0

    37 reviews

    Dined on 7 December 2022

    overall5food5service5ambience5

    A friend came into town on business and I met him for lunch at Bravo in West Chester. The service was great and the food was excellent. Highly recommended for lunch or dinner.

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27. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    vip
    1.0

    4 reviews

    Dined on 4 December 2022

    overall1food2service1ambience2

    Celebrating a Birthday and was a total disaster, food was cold and didn’t come prepared right. The check was not right and it just was not a good experience.

    Report
28. CM

    CarrieM

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 4 December 2022

    overall2food2service1ambience1

    It's been awhile since I've been to Bravo, which I've always loved. We went in the middle of the afternoon and were one of maybe 4 or 5 tables full in the whole place. Our server obviously thought this was her break time between lunch and dinner rush and took the majority of our time there to sit at a table by the bar with other servers, play on her phone, and ignore us. She was nice when she was at the table, but we waited a very long time to order, didn't get checked on with our food until we were almost finished (we were hoping for more of a couple of things), and then to pay. The food was ok, but not as good as it used to be. To top our experience off, another server nearby was wearing a floor length bathrobe most of the time we were there. I've never experienced anything quite like this visit, which was very disappointing. I heard after the fact that the restaurant has really gone downhill and I can sadly agree.

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29. DT

    DebTim

    Cincinnati

    19 reviews

    vip
    5.0

    19 reviews

    Dined on 27 November 2022

    overall5food4service5ambience3

    Server, Lauren is amazing! Love when she can wait on us. Very attentive, great at making suggestions (she never disappoints) and very friendly! She never misses a step in service. Makes dining at Bravo's a pleasure every time.

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30. F

    Flygirl

    Cincinnati

    8 reviews

    vip
    2.0

    8 reviews

    Dined on 24 November 2022

    overall2food2service1ambience4

    We made reservations for Thanksgiving dinner due to several of us had to work the holiday. We were not aware it was a very limited menu due to holiday or we would have went elsewhere. Very few options and almost none for our gluten free guest. Our server clearly did not want to be there and pretty much ignored us . While I appreciate them being open to those of us who also work holidays, we will not be back.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 24 November 2022

    overall5food5service5ambience5

    Great food, great service.

    Report
32. u

    upscalit

    Cincinnati

    1 review

    4.0

    1 review

    Dined on 24 November 2022

    overall4food3service5ambience4

    I don't like when there are a minimum number of characters to write a review. I said all I plan to say in the star ratings indicated earlier. If you want survey results, do not make it a burden to complete a survey.

    Report
33. S

    Shell

    Cincinnati

    44 reviews

    vip
    5.0

    44 reviews

    Dined on 24 November 2022

    overall5food5service5ambience5

    Thanksgiving dinner

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34. OT

    OpenTable Diner

    Cincinnati

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 20 November 2022

    overall5food5service5ambience5

    We enjoyed our dinner. We had a party of 8 and sat at a round table which was nice for conversation. Servers were working hard and diligently helping one another.

    Bravo Italian Kitchen - West ChesterResponded on 20 November 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!

    Report
35. a

    abc123

    Cincinnati

    21 reviews

    vip
    5.0

    21 reviews

    Dined on 16 November 2022

    overall5food5service5ambience5

    Nice atmosphere, loved the oven fire! Good service too and food was delicious!

    Bravo Italian Kitchen - West ChesterResponded on 20 November 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!

    Report
36. BL

    BobL

    Cincinnati

    18 reviews

    5.0

    18 reviews

    Dined on 15 November 2022

    overall5food5service5ambience5

    An excellent dinner, food, service, and ambiance!

    Bravo Italian Kitchen - West ChesterResponded on 20 November 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!

    Report
37. SG

    SandraG

    Cincinnati

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 9 November 2022

    overall5food5service5ambience5

    We were celebrating a birthday; in spite of our large party and the other crowd, we had great service and a good time.

    Bravo Italian Kitchen - West ChesterResponded on 20 November 2022Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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38. DG

    DianeG

    Columbus

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 6 November 2022

    overall5food5service5ambience4

    Large family meal that included 4 children and a service animal. Our server was top notch and friendly.

    Report
39. RJ

    RoJam

    Cincinnati

    15 reviews

    5.0

    15 reviews

    Dined on 1 November 2022

    overall5food5service5ambience5

    Wife’s Birthday

    Bravo Italian Kitchen - West ChesterResponded on 3 November 2022We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

    Report
40. KP

    KevinP

    Chicago

    49 reviews

    vip
    5.0

    49 reviews

    Dined on 27 October 2022

    overall5food5service5ambience5

    Ate in the bar! Food and service good! Happy hour is nice!! Bar tables and chairs could use some rehab!

    Bravo Italian Kitchen - West ChesterResponded on 3 November 2022We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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