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Burger Theory- Holiday Inn Kansas City Airport, Kansas City, MO

Burger Theory- Holiday Inn Kansas City Airport

3.3
3.3
27 reviews
$30 and under
American
Burger Theory® provides a lively and interactive, casual eating and drinking experience, focusing on serving a “better burger” with a craft beer positioning. This concept hits several other food trends too, with custom flatbread selections, and mason jar dessert specialties. The carefully designed layout drives guest activity and comfort during your visit at the Holiday Inn.
Our menu uses new flavors to reinvent classic dishes, and offers guests customizable options to excite their taste buds and create the perfect meal. A proprietary beef blend in our specialty burgers with a Create-Your-Own menu offering 4,320 possibilities. Signature house-made mini-desserts, served in individual mason jars. A selection of 30+ local, regional and classic craft beers. Our open and innovative layout meets casual rustic design to create a fun, inviting, and lively atmosphere where guests can socialize and unwind.

Make a booking

2 people

19:00


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Burgers, Bar / Lounge / Bottle Service

  • Hours of Operation

    Daily 5:00 pm–9:00 pm Mon–Sat 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am

  • Phone number

    (816) 801-8400 ext. 188

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Kayla Adams

  • Catering

    Full service Catering of food and beverage items available. Contact Kayla Adams for menus and pricing.

  • Private party facilities

    Enjoy all the delectable delights that Burger Theory has to offer, either in the restaurant or on the patio or in our private ball room. Contact Kayla Adams to book your private event today.

  • Private party contact

    Jonny Causevic - jcausevic@hikciairport.com: (816) 703-8169

  • Area

    Kansas City

  • Cross Street

    Highway 29

  • Parking Details

    Free parking for hotel and Burger Theory customers.

  • Public Transit

    Bus stop immediately in front of the hotel.

  • Additional

    Patio/Outdoor Dining

What 27 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on all time ratings
  • 3.7Food
  • 3.3Service
  • 3.1Ambience
  • 3.2Value

NoiseModerate

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  1. TR

    TracyR

    Kansas City

    9 reviews

    vip
    1.0

    9 reviews

    Dined on 7 May 2022

    overall1food1service1ambience1
    The truth is, we didn’t stay. We got there and once they finally came over to us, it was only two or three minutes, and we told the lady that we had reservations with OpenTable, she told us that we can follow her but they were not taking reservations that evening because they had a band coming in. I was fine because there was still a table for us. I did let her know, out of courtesy, because I use OpenTable so frequently, that she needed to reach out to OpenTable and let them know when they were not taking reservations so that way people didn’t make a reservation and couldn’t be seated and be upset. She informed me, haughtily, that they turned it off on their end and they didn’t really care because they weren’t going to take them anyway. I let her know I was just trying to help out because I’d hate for someone to come in later expecting a table and not be able to be seated. We drove 35 minutes to get there. The attitude continued so we decided that was probably not the best place to eat since everything started off on the wrong foot so we drove another 45 minutes In the opposite direction to eat someplace that I had been before but my significant other had not and he was looking forward to trying. I guess I should’ve read the reviews prior to making the reservation. It sounds like a great concept, and my significant other loves hand patted hamburgers so he was really looking forward to it but after the way thing started out it just wasn’t a comfortable environment to finish out our evening.
  2. TS

    TrentonS

    1 review

    1.0

    1 review

    Dined on 23 January 2022

    overall1food1service2ambience3
    Did even stay to eat. Went because they advertised online that they were participating in Restaurant week. When we arrived we were told that they were not participating so we left.
  3. PH

    PamelaH

    San Francisco

    1 review

    2.0

    1 review

    Dined on 22 January 2022

    overall2food4service2ambience2
    The young lady at the front was very nice and helpful, our server was a older guy and he was also good, but the manager not good at all he was going off on the older guy about a check at another table right in front of people, not good management at all
  4. B

    Bogie

    Kansas City

    1 review

    4.0

    1 review

    Dined on 20 January 2022

    overall4food4service2ambience3
    We went during resturant week but it wasn't very busy. There were only 3 people working at a snails pace. The food was great but the service was very slow!
  5. LA

    LASR

    Kansas City

    3 reviews

    2.0

    3 reviews

    Dined on 18 January 2022

    overall2food2service3ambience2
    It was the middle of KC Restaurant Week and we wanted to try someplace new and simple for dinner with our 8 and 5 year old kids. Burger Theory is not far and I was able to make a reservation on OpenTable. We didn’t need the RSVP as the sign indicated “Seat Yourself” when we arrived. It’s a small seating area. Looks like its the Breakfast and Bar seating for the Holiday Inn when not serving dinner. Initial impressions are “dark” and “meh.” There were only a couple open tables so we selected one and sat down. When we were placing our orders, my oldest child starts and requested French Fries as a side. We are told they are all out of fries. Excuse me?! This is a burger joint during Restaurant Week and you run out of fries?! We’re also eating fairly early by most peoples definition. We understand there are shortages and delivery delays across the Nation but this was unexpected. Our meal is fine. Our server is kind. The desserts are yummy. If I was staying at the Holiday Inn, this would be a decent place to eat if I didn’t want to leave the property. This however will unlikely be a place we drive to as our destination again.
  6. OT

    OpenTable Diner

    Kansas City

    5 reviews

    3.0

    5 reviews

    Dined on 15 January 2022

    overall3food2service3ambience2
    Our first visit was during restaurant week, bad decision. The staff was not prepared for the business. We had the burger, fry and onion rings, yoir basic average meal. Staff was friendly, mixed drinks were par for a bar & grill. Not bad for a hotel restaurant!
  7. M

    Mimosas

    Atlanta

    35 reviews

    vip
    5.0

    35 reviews

    Dined on 15 November 2021

    overall5food5service5ambience4
    I was able to get seated and order before the crowd arrived. The happy hour special pairs well with a good burger. I decided on the onion rings and build your own burger 🍔 Every thing was yummy. The only server was hustling the entire time and still did a great job. Pack you patience but you end up with a great burger.
  8. MA

    MAMK

    1 review

    3.0

    1 review

    Dined on 6 February 2021

    overall3food3service4ambience3
    Just a greasy burger. Gave it a try, won’t avoid it but won’t go there on purpose.
  9. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 17 January 2021

    overall1food4service1ambience3
    The service was horrible for no busier than the place was there was no reason for it. Took 25 min after ordering to get our salad and soup then our food came and idk how many times we were told we would get our dessert before we finally got it. Also not impressed with one of the servers thankfully wasn’t mine but his mask never stayed up all the time. First time there and hesitant to go back
  10. VT

    VictoriaT

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on 12 January 2021

    overall5food5service4ambience4
    Great burgers, good value, a nice surprise, would recommend
  11. t

    trsvw

    Kansas City

    3 reviews

    2.0

    3 reviews

    Dined on 10 January 2021

    overall2food2service1ambience2
    This restaurant did not belong in Restaurant Week. The service was incredibly slow, and it was exactly the sort of restaurant that you would expect in a Holiday Inn. Fine enough, but not somewhere I'd be going for any reason other than being an out of town guest staying in the hotel.
  12. TH

    ThomasH

    Kansas City

    2 reviews

    4.0

    2 reviews

    Dined on 10 January 2021

    overall4food4service4ambience3
    We felt that the burgers were much smaller than a normal restaurant burger. The dessert was under done and very small.
  13. l

    luv2luv

    Kansas City

    2 reviews

    2.0

    2 reviews

    Dined on 10 January 2021

    overall2food2service2ambience2
    The Hamburger patties were not seasoned at all, needed to add salt and pepper at least.
  14. S

    Shawnl

    1 review

    3.0

    1 review

    Dined on 10 January 2021

    overall3food4service3ambience5
    I wouldn't recommend drinking here a bottle od Guiness was 7 bucks a bottle that's higher price than downtown KC and if your only using the hotel as a pit stop from the airport their is a package store 1 exit away and the gas station 1 block away sells 6 at 7.99. The service was ok, the server didn't come back and check on us after the meal had been served and they put to much ice in their waters. Burgers were really good. Bonus every booth has a usp port and a plug in for convenience..
  15. PO

    PassOnIt

    1 review

    2.0

    1 review

    Dined on 10 January 2021

    overall2food3service2ambience1
    I would not recommend this restaurant to anyone who has high expectations for their experience. Many of our orders were wrong or got mixed up, they didn’t have very common drinks even though they claim to have a full bar, and overall as a table felt like we couldn’t have a conversation without interrupting someone else because it was so quiet. Service was subpar. Pictures of the restaurant are very misleading.
  16. M

    Megan

    Kansas City

    1 review

    3.0

    1 review

    Dined on 9 January 2021

    overall3food2service4ambience1
    Service was slow, but that's because they had one server and one bartender working! Our server was working his butt off and it was evident they needed one more person to be helping serve tables. Food was just okay. We will not be returning.
  17. JS

    JonS

    Austin

    2 reviews

    1.0

    2 reviews

    Dined on 9 January 2021

    overall1food3service1ambience2
    I had a reservation for 700 but wasn’t seated until 745. Waiter was nice. Took a long time to get food. In all, I was there from 700 to 900 and the food was just average. Probably won’t be back.
  18. LT

    LoriT

    Kansas City

    4 reviews

    2.0

    4 reviews

    Dined on 19 September 2020

    overall2food3service1ambience2
    Staff was overwhelmed so service was lacking. It was "seat yourself" with no tabes available. Why did I make a reservation?
  19. RH

    RobinH

    Kansas City

    1 review

    2.0

    1 review

    Dined on 18 September 2020

    overall2food5service2ambience2
    They did not have my reservation. But was seated anyway. There was on 2 servers working the entire restaurant. They were slammed. They did the best they could but we waited for over 30 min to order our food. I felt very bad for the 2 gentleman covering the tables. The burgers were great but the fries were not hot. I over heard another guest say their reservation was lost as well.
  20. ML

    MLSmith

    Kansas City

    45 reviews

    4.0

    45 reviews

    Dined on 15 June 2019

    overall4food4service5ambience3
    This was our first time here and we enjoyed the food. Even with the very loud party going on we were treated exceptionally well. This won’t be the last time we dine here
  21. DC

    DarrenC

    Kansas City

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 20 April 2019

    overall5food5service5ambience4
    Great Burger!!
  22. k

    kansashighdriver

    Kansas City

    69 reviews

    vip
    5.0

    69 reviews

    Dined on 29 March 2019

    overall5food5service5ambience4
    Great pizza & salad plus $2 beers.
  23. JF

    JeffF

    1 review

    2.0

    1 review

    Dined on 24 March 2019

    overall2food4service1ambience2
    Food was great. Our waiter was horrible. There was only 4 other people besides me and my wife in the place and he couldn’t even be bothered with us. My wife ordered a margarita and he brought out a Long Island ice tea. He was rude and didn’t say more then 10 words the whole time
  24. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on 15 March 2019

    overall3food3service3ambience2
    The restaurant was ok. It wasn’t what we were hoping. The burgers were good but not great. We thought it was a little pricey - $70 for 5 burgers with fries and a drink (non-alcoholic), before the tip. The atmosphere left something to be desired. We do not feel a need to return to this restaurant. Five Guys is MUCH better and cheaper.
  25. GB

    GaryBirthdayDinne

    1 review

    2.0

    1 review

    Dined on 17 February 2019

    overall2food1service1ambience3
    The theory was sound, but once put to the test it failed. It took 15 min to get a server, another 30 for her to bring is our food which you could tell had been sitting and was cold with soggy greasy buns. The server couldn't answer my question about the fries. I asked if they were traditional frozen fries or anything special. I ordered cold slaw and everyone had fries which was the only decent thing although also cold.
  26. MT

    MaggieT

    Kansas City

    13 reviews

    vip
    2.0

    13 reviews

    Dined on 20 January 2019

    overall2food3service1ambience1
    I hate to be a broken record, but I’m going to echo everyone else’s thoughts on here. Burger was good. Not spectacular. Service was TERRIBLE. Fries were greasy and only tepid, not hot. Won’t be back.
  27. u

    usafun

    Kansas City

    188 reviews

    vip
    4.0

    188 reviews

    Dined on 13 July 2018

    overall4food4service5ambience3
    They are fairly new and tweaking a few things, but the service was great and they care. The burger was good and I really love their onion rings (very crispy and tasty)!!! Good place to grab lunch and a beer. Tried to attach picture but Open Tables upload is not user friendly will post on google instead.

FAQs

Burger Theory- Holiday Inn Kansas City Airport does offer delivery in partnership with Chow Now. Burger Theory- Holiday Inn Kansas City Airport also offers takeout which you can order by calling the restaurant at (816) 801-8400 ext. 188.

Burger Theory- Holiday Inn Kansas City Airport is rated 3.3 stars by 27 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Google Map for Burger Theory- Holiday Inn Kansas City Airport

11728 N Ambassador Dr, Kansas City, MO 64153

Additional information

  • Cross Street

    Highway 29

  • Area

    Kansas City

  • Hours of Operation

    Daily 5:00 pm–9:00 pm Mon–Sat 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am

  • Cuisines

    American, Burgers, Bar / Lounge / Bottle Service

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Free parking for hotel and Burger Theory customers.

  • Public Transit

    Bus stop immediately in front of the hotel.

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Kayla Adams

  • Additional

    Patio/Outdoor Dining

  • Phone number

    (816) 801-8400 ext. 188

  • Catering

    Full service Catering of food and beverage items available. Contact Kayla Adams for menus and pricing.

  • Private party facilities

    Enjoy all the delectable delights that Burger Theory has to offer, either in the restaurant or on the patio or in our private ball room. Contact Kayla Adams to book your private event today.

  • Private party contact

    Jonny Causevic - jcausevic@hikciairport.com: (816) 703-8169

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