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Exterior - Carmella's Cafe, New Hartford, NY

Carmella's Cafe

3.6 (80)
$30 and under
Italian
8530 Seneca Turnpike, New Hartford, NY 13413

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A photo of Carmella's Cafe restaurant

Carmella's Cafe

3.6
$30 and under
Italian
Utica

Make a booking

2 people
19:00
Booked 1 time today

About this restaurant

  • Good for business meals
  • Kid-friendly
  • Gluten-free-friendly

A TASTE OF TRADITION

The original Carmella's Cafe, located in New Hartford, New York, opened in 1985. Our goal was to provide our guests with the warmth, charm and quality of a local "Mom & Pop" restaurant with the consistency and controls of a well managed chain. Homemade soups, sauces, pasta, bread served by warm friendly, caring servers was the essence of our business. Our people have to demonstrate an "I care about you" attitude in order to work at Carmella's. We never intended it to be a fancy place... just a place where people of all ages could find good food value and fun in a casual, friendly surrounding! We are now re-dedicating our efforts to those original ideas and are committed to providing our guests with a great experience based on fresh, well prepared food served by people who really care. We invite you to enjoy our best food and service, and please let us know how we're doing

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, American, Pizzeria
  • Hours of Operation
    Mon–Fri 11:00–00:00 Sat, Sun 09:00–00:00
  • Phone number
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Business Casual

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Carmella's Cafe.

3.6

3.6
(80)
  • 3.9Food
  • 4.2Service
  • 4.0Ambience
  • 4.0Value

Noise • Moderate

80 Reviews
  1. Robert

    Orlando / Central Florida East10 reviews

    2.0

    Dined on 27 September 2026

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 5
    I recommend to our guests the Haddock Marinara, had it several times in the past and for my book it is as good a seafood meal as is available in the area. This was not prepared the same. The fish was hardly broiled more like steamed and the Utica greens were just escarole no peppers, breadcrumbs,not a cherry pepper to be found. It was a sad dish all the more disappointing in that I had bragged on it. Pasta and sauce were as usual, outstanding! This is a great restaurant but last night they dropped the ball in the kitchen.

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  2. James Gold

    New York City16 reviews

    4.0

    Dined on 27 September 2026

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Hostess wasn’t aware you could make OpenTable reservations. We were seated promptly and placed drink and app order. Drinks and bread arrived shortly afterwards. They offer a daily early bird special(as of 9/26) from 3-5:30 daily. Consists of drinks - sodas, tea/coffee; soup or salad and choice of 6 entrees from 2 different price structures. Also included is a bowl of chocolate or vanilla ice cream or mini cannoli. Ordered the deluxe app - Buratta with fresh tomatoes, onions and fresh basil. Soup we picked: minestrone and Chickarina; entrees: Fettuccine Alfredo and grilled Alpine chicken. Dessert was the cannolis. Great value, food was tasty and service was excellent. Adding to our restaurants when we are in the Utica area.

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  3. Liz Gold

    New York City8 reviews

    3.0

    Dined on 26 September 2026

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our waitress was wonderful! However the food was not great unfortunately. Not sure if we hit it on an off night.

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  4. Dawn

    New York City1 review

    3.0

    Dined on 18 September 2026

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    I booked a reservation on open table and when I got to Carmella’s they knew nothing about it and did not have a reservation for me. Disappointing

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  5. Stephanie

    Upstate New York1 review

    1.0

    Dined on 7 August 2026

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    We made reservations for 7:00 way earlier in the day when we arrived this rude young girl was sitting people and we told her we have reservations for 7 she came back snotty saying oh it’s going to be a half hour wait and then walked away very rude and then finally went and got a manager or whoever she was to seat us and she really didn’t say much or even want to listen to us what was going on it’s sad really and why do you have people make reservations if you don’t follow them and you should make sure workers are trained to handled issues without being rude to customers

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  6. Michael Gold

    Chicago / Illinois35 reviews

    2.0

    Dined on 10 July 2026

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 4
    What really drove down the review here, is that when we arrived at the restaurant and went to check in for our reservation, we were informed that we would have a 20-25 minute wait. When asked about our reservation, they told us that they just received it even though I made the reservation hours ago. Something tells me that they had the reservation, but whatever platform that should have been checked for this, wasn't done until after we arrived. This was irritating and disappointing. I will say that the service that we had with our waitress after this debacle was excellent though. The food was good and we enjoyed the 2 for 1 beverage deal as well.

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  7. Kevin

    Philadelphia County3 reviews

    5.0

    Dined on 14 June 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service. Good food. Nice people. Easy place to go. Nothing complicated.

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  8. Torie

    Upstate New York1 review

    5.0

    Dined on 23 May 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good was amazing and our waiter was great! Service was efficient without being rushed and still personable.

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  9. Helen Gold

    New York City14 reviews

    5.0

    Dined on 13 May 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food is always very good and it's a great spot to get together with a group of friends. I love that you have lunch-size portions of certain entrees!

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  10. Kyla

    Unspecified1 review

    5.0

    Dined on 21 March 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kind staff, phenomenal food, and FAST service!! amazing experience:)

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, American, Pizzeria
  • Hours of Operation
    Mon–Fri 11:00–00:00 Sat, Sun 09:00–00:00
  • Phone number
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Business Casual

FAQs

Carmella's Cafe feels like an old‑school Italian dining room, warm, comfortable, and friendly, with a sizable bar and plenty of seating that locals call a popular neighborhood spot.

Business casual is the guide, aim for neat, put‑together clothing without needing formal attire.

Portions at Carmella's Cafe tend to be generous, guests routinely describe the servings as very large, with several calling portions "super big" and praising the generous chicken riggies.

Yes, Carmella's Cafe has been chosen for anniversaries and Valentine's Day by guests who praised the food and service for those special evenings.

Carmella's is at its calmest around lunchtime, one guest enjoyed a quiet, relaxing solo lunch, and the restaurant opens at 11:00 am on weekdays, so weekday lunch is an easy, low‑key choice.

Yes, Carmella's is family-friendly: guests call it a go‑to for family dinners, staff happily mark birthdays, and one family notes their 2.5‑year‑old enjoyed sauce noodles.

How FAQ content is generated

  1. Home
  2. United States
  3. Upstate New York
  4. Mohawk Valley
  5. Utica

Make a booking

A photo of Carmella's Cafe restaurant

Carmella's Cafe

3.6
$30 and under
Italian
Utica

Make a booking

2 people
19:00
Booked 1 time today
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