Chucs Westbourne Grove

4.2
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127 reviews
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£26 to £40
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Italian
Under the direction of Alessandro Verdenelli, Executive Chef, the restaurant serves classic Italian dishes, light salads and freshly made juices, all to be enjoyed within the quiet elegance of the dining room designed by the ever-popular Peter Mikic, or outside on the luscious garden terrace.

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Sun 11:00AM - 9:30PM
Mon - Fri 8:00AM - 10:30PM
Sat 10:00AM - 10:30PM

What 127 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.2
Service
4.2
Ambience
3.7
Value
Noise · Quiet
57% of people would recommend it to a friend
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London
3 reviews
Dined on 14 September 2019
Overall 2Food 3Service 2Ambience 3

Food was average, but it took a very long time to arrive, and service was poor with waiters ignoring us. Food was small, ungenerous portions for the price. There are plenty of other good places in Westbourne Grove and the surrounding area I would rather go to and I won't be back. Shame as the terrace is great!

FC
1 review
Dined on 12 September 2019
Overall 4Food 4Service 4Ambience 3

Quite standard food was fine very similar to an Ivy but cute location

JD
London
5 reviews
Dined on 11 September 2019
Overall 5Food 5Service 5Ambience 4

Wonderful time, tasty food and calm environment

OT
London
3 reviews
Dined on 3 September 2019
Overall 5Food 5Service 5Ambience 5

Lovely dining! Cosy and the music is relaxing 😌

C
1 review
Dined on 1 September 2019
Overall 3Food 4Service 3Ambience 3

Booked a a table for Sunday dinner at 17.00. When we arrived we have been told that restaurant closed but after I said I have got a booking they said - oh yes. Restaurant was empty because they just finished service and have not started dinner service. We have been given table in the garden but on the way by the door when other tables were empty. When I asked if we can have another table in the garden, I have been told that they are all booked. They were no people until probably 18.30. We finished our meal around 19.00. There was a big fridge by the door where we were seating and staff were going back and forwards to this fridge what was annoying. To add, it was our anniversary meal. So I’m not really happy with the choice, food was nice but overpriced so wouldn’t recommend.

5
New York Area
27 reviews
Dined on 18 August 2019
Overall 5Food 5Service 5Ambience 5

Very good fresh food and interesting menu and in a lovely friendly ambience. I particularly love the octopus carpaccio and poached salmon.

A
London
5 reviews
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

Most delicious Truffle Spaghetti! Great outdoor seating in a cute courtyard

OT
London
1 review
Dined on 16 August 2019
Overall 3Food 5Service 1Ambience 5

Food is incredible, but the service was shocking - something which seems to be consistent in these reviews.

Took 30mins to be brought a bottle of wine, and she forgot which wine we had ordered. Overall delivery was poor and forgetful, whilst also not knowing basic things about the menu.

Restaurant is lovely and food is great, but have to do something about the staff and service

SD
1 review
Dined on 14 August 2019
Overall 3Food 3Service 4Ambience 4

The evening was good and we had a nice time. The service was very good. The food was ok.
Disappointed by the vegan cheesecake desert, it wasn't very nice at all and would suggest you remove it from the menu.
I would say to others to go but perhaps choose your food carefully.

D
London
1 review
Dined on 10 August 2019
Overall 2Food 3Service 3Ambience 2

Very overpriced for the food that was served, poor knowledge of allergens in dishes on the menu.

N
London
1 review
Dined on 10 August 2019
Overall 3Food 5Service 3Ambience 4

We had a very good brunch at the Chuc‘s. The food was great and the restaurant is beautiful. The only thing was that even though it was not very busy we had to wait a long time for our drinks to come, order food, also then until the food arrived and to get finally the bill. The service itself was very friendly but just a bit too slow and ohter tables left before us even though we arrived before them.
Anyway it was great and will come back, grazie!

A
London
1 review
Dined on 8 August 2019
Overall 2Food 2Service 4Ambience 5

Food arrived cold. Waitress seemed overwhelmed and service took a long time to get drinks. The arancini was split into 4 which didn’t justify the price. Didn’t receive any complementary bread and the bread we paid £4 for was essentially a poppadom with oil on it. Decor is lovely- just wish the food was what we had expected, that the price reflected the quality of the food.

JR
Cheshire
4 reviews
Dined on 5 August 2019
Overall 3Food 2Service 3Ambience 2

Lovely venue, sat outside which was very pretty. Prices were ridiculous for what we got though, and portions were very small (arancini was minuscule but cost a lot!!). Was extremely quiet and not much ambience which was a shame. Wine was extortionate also.

JH
1 review
Dined on 3 August 2019
Overall 1Food 1Service 3Ambience 1

The food was truly terrible and so overpriced and there was mice running around at our feet.

OT
London
4 reviews
Dined on 31 July 2019
Overall 5Food 4Service 5Ambience 5

Good food and good service..defftnily recomanded!

SF
London
1 review
Dined on 28 July 2019
Overall 3Food 3Service 5Ambience 5

Truffle pasta was very bland even though it was loaded with butter. Portion was a little on the small side. Chicken paillard was so thin, it didn’t even look like the size of a Whole chicken breast. It was so perfectly round that it looked like it came out of a processor.
The very kind server who asked how our meal was, reported our comments to the chef, unfortunately, nothing was done about it. We paid almost £100 for a mediocre meal.

BP
London
1 review
Dined on 22 July 2019
Overall 4Food 5Service 5Ambience 5

We had a wonderful time!
The restaurant is beautifully decorated, the food was delicious and the staff very friendly.

F
London
54 reviews
Dined on 18 July 2019
Overall 4Food 5Service 5Ambience 5

great food, and great for gluten free. ridiculously expensive wines though

L
London
50 reviews
Dined on 12 July 2019
Overall 4Food 4Service 4Ambience 4

The food and service was excellent, the wine was good but very expensive. I felt as well as though it was a venue for the rich, young and trendy!

MH
Austin
1 review
Dined on 7 July 2019
Overall 4Food 5Service 4Ambience 5

The restaurant was in such a cute neighborhood. The street was picturesque. We ate in the dining room, but if we went back I would love to try the patio. Everything was well decorated and had an amazing atmosphere. The food was incredible. Everything tasted very fresh!

G
1 review
Dined on 28 June 2019
Overall 2Food 2Service 2Ambience 4

I was really looking forward to eating here but am sorry to say we were so disappointed!
We ordered the skewers and bruschetta for starter. It literally looked liked they had bought a couple of cherry tomatoes and mozzarella balls from Tesco’s and shoved them on the smallest cocktail stick. The bruschetta wasn’t really restaurant standard either. I ordered the pasta for main, and when I asked the waitress for Parmesan, (it needed something to give it some flavour as it was so bland), she seemed really surprised that I had even asked! We had to ask for water three times before they finally brought it to the table. It was such a shame the food and service wasn’t great as the location was really pretty. I’m not sure if we just went on an ‘off’ day but it definitely was not worth what we paid. I was so hungry afterwards I had to go somewhere else to eat afterwards!

PS
London
1 review
Dined on 23 June 2019
Overall 4Food 5Service 4Ambience 2

Overrated !
Good food & service
Staff are excellent !
We asked for a table outside - impossible
However - there was at least one table for 2 outside free - for our duration !
We accepted a table beneath a glass roof - which was the floor of the upper dining area!
It looked filthy from where we sat as was the floor - which was greasy !
Table wasn’t very hygienic looking either!
Shame - felt I was greasy spoon cafe rather than the Almafi Coast!
Food & Staff were excellent !
Dear Owner - spend some money on your investment and smarten up!

JM
1 review
Dined on 15 June 2019
Overall 5Food 5Service 5Ambience 5

Excellent experience. Service was friendly and attentive. The food was wonderful and of a very high standard. The cocktails were exquisite especially the Bloody Mary.

We had a great Saturday lunch and will definitely be back.

R
1 review
Dined on 6 June 2019
Overall 3Food 1Service 2Ambience 3

Short staffed which led to very long waiting times. A lot of items were not available. The quality of the food was very poor - for example a tuna tartare came with a greying avocado mousse and a truffle pasta was swimming in oil. One diner’s main course was late and then arrived too al dente to eat. The manager attempted to compensate us by charging us only 50% for one main course and free dessert but overall we should have complained more on the night as we felt the meal (about £75 per head including wine) was poor value.

t
London
4 reviews
Dined on 6 June 2019
Overall 2Food 2Service 2Ambience 2

Seriously disappointed
They are not cheap but the service, food was low grade
And they have mice running around the outside area at the back so yes not good

FA
London
3 reviews
Dined on 4 June 2019
Overall 5Food 4Service 5Ambience 4

fun place for lunch and the staff were so accommodating

B
London
19 reviews
Dined on 1 June 2019
Overall 2Food 2Service 3Ambience 1

Food is acceptable but over-priced. Bolognese did not have enough sauce. Zucchini fritti batter was greasy. Chicken Milanese was acceptable.
We’re sat in a small conservatory on our own with the main restaurant one side and garden the other. A coat stand behind us and a view into the toilets. Not ideal.
Also a number of rats were running around the garden past the closed glass conservatory doors during our meal adding to the ambience.

OT
London
1 review
Dined on 26 May 2019
Overall 4Food 5Service 5Ambience 4

Excellente nourriture très goûteuse service parfait, localisation glamour

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M
1 review
Dined on 25 May 2019
Overall 1Food 1Service 1Ambience 3

Below average and overpriced. Took 40 minutes to bring the food and even though we ordered a starter we got all together.

R
1 review
Dined on 23 May 2019
Overall 4Food 5Service 5Ambience 5

There were mice in the garden as we were ordering dessert, a little bit off putting! Otherwise a wonderful evening

l
London
24 reviews
Dined on 22 May 2019
Overall 4Food 5Service 1Ambience 4

I love Chucs. The food is excellent and we always have a good time. On this occasion, the service was poor- the server was very sweet but kept forgetting to come to our table and put in our orders so we waited ages to order and ages for our food and drink to arrive. It was their loss as we likely would have ordered more drinks if they had come to our table/if our drinks had not taken so long. I'll still go back though!

OU
London
1 review
Dined on 22 May 2019
Overall 2Food 2Service 2Ambience 3

This was my first visit to Chucs and I was really disappointed. The food was below average and I have had better for much less. The burrata starter lacked flavour and the pizza and truffle pasta were essentially cold. Not worth the price.

OT
London
1 review
Dined on 15 May 2019
Overall 5Food 5Service 5Ambience 5

Great food and service!

L
London
6 reviews
Dined on 13 May 2019
Overall 2Food 2Service 1Ambience 2

went on a monday evening to try out Chucs - when we arrived at 7.30 there was no one else there - we were shown downstairs & took our seats - nice cosy atmosphere -- despite being the only people there we had to chase a waitress to order drinks - they were clearly gearing up for a large table of about 12 - which arrived 8ish - staff seemed only able to cope with this one table - we perpetually kept having to ask for service and we gave up on dessert and coffee having sat for another 20 mins with menus and a myriad of staff who seemed to be very good at doing very little except chatting to each other -

The food itself was disappointing for the price -- the bread basket was stale with the bread already beginning to dry out on one side - it had clearly been sitting out all day -- I ordered scampi risotto - which whilst tasty was on a such a shallow dish it was literally about 2 grains of rice thick -- seriously stingy for the hefty price tag poor poor and poor --- whilst they may think they have a captive audience with the local residents - I for sure will not return - the quality of so many places nearby leave Chucs looking like a has been --- perhaps thats why there were so few people in there !!!

JW
London
2 reviews
Dined on 11 May 2019
Overall 1Food 2Service 1Ambience 5

Absolutely insane pricing for a casual Italian. Three people shared had three glasses of whispering angel. Then one starter. Three dishes of pasta bolognese. One bottle of chianti (£55, 2nd cheapest bottle on the menu) One drink each. No dessert. £80 a head. At a very basic restaurant. The food was cold. And I saw a mouse running across the floor. Will not go back.

m
London
22 reviews
Dined on 6 May 2019
Overall 2Food 3Service 2Ambience 3

Booked a Birthday Lunch with friends at Chucs for Bank Holiday Monday- May 6th.
I have to say that paying on average £70 per head is on the expensive side.
Drinks here are very expensive and not helped by a wine list where the starting price is £40.
This is Westvbourne Grove and not a michelin restaurant & hence not recommended to have a bottle of wine. Prosecco at £45 per bottle is the most expensive Prosecco I have ever encountered at a restaurant.
Food is good but not exceptional and service - start off with was average and descended into very slow and unresponsive. One thing to note is to charge a cover charge of £2 per person for 3 slices of bread between 5 people is a joke. Only when we all asked about the justification of this charge, did management remove this from the bill. Why introduce this in the 1st place.
I DO NOT RECOMMEND THIS RESTAURANT FOR SERVICE OR VALUE FOR MONEY.

L
New York Area
3 reviews
Dined on 30 April 2019
Overall 3Food 3Service 1Ambience 4

Food was good, not amazing! The one thing they really need to work on is customer service!!!!

OT
London
1 review
Dined on 27 April 2019
Overall 2Food 2Service 4Ambience 4

The food was not good. We are used to a much higher standard at chucs.

CB
1 review
Dined on 27 April 2019
Overall 2Food 1Service 2Ambience 3

extremely expensive for a very simple lunch of basically a soup and salad .... not impressed .

C
New York Area
4 reviews
Dined on 21 April 2019
Overall 5Food 5Service 5Ambience 5

Came here for Easter brunch with my three teenage children. The food was amazing. There were so many delicious choices. They were able to accommodate my son’s nut allergy with no problems. The service was excellent; beginning with the host as soon as we walked in.

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