Clubhouse Malvern

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1. K

   Karen

   1 review

   1.0

   1 review

   Dined on 15 January 2023

   overall1food1service1ambience1

   Awful food very poor and boring menu. Overpriced and terrible service.

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2. HL

   HarrL

   1 review

   3.0

   1 review

   Dined on 2 January 2023

   overall3food3service2ambience3

   Cider wasn’t chilled Requested an item but was given a different one Staff didn’t know what marmalade was Not all staff were friendly Overall rating no better than 3/5

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3. m

   macp

   1 review

   4.0

   1 review

   Dined on 22 December 2022

   overall4food5service4ambience4

   Food was delicious, a little expensive for what we received. There seemed to be a need for more staff as the two people who were there were great, however also running around trying to cover all bases.

   Report
4. MS

   MonicaS

   1 review

   4.0

   1 review

   Dined on 25 October 2022

   overall4food4service4ambience5

   Overall very happy. I was appreciative that I could have the banana peanut butter smoothie that had been taken off the menu. It’s much tastier than the açai smoothie and should be another option and returned to the menu. I also appreciate the fact that you accommodate my food allergies and having gf bread works well.

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5. JR

   JulianaR

   1 review

   3.0

   1 review

   Dined on 11 September 2022

   overall3food5service1ambience1

   The food was excellent. The service on the other hand, not so good. Waiting staff were pretty unkind.

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6. KB

   KristenB

   Melbourne

   1 review

   1.0

   1 review

   Dined on 4 September 2022

   overall1food1service1ambience1

   So very bad. Understaffed and over booked for Father’s Day. Table was vacant but not cleared until we asked many times. Order taken. No juice or drinks after 40mins let alone food. Left without getting anything. Have not had to walk out of a restaurant before. It is my local and as the clubhouse it has never been as good as it’s previous iteration but this experience was out of the box horrible.

   Report
7. KL

   KristineL

   1 review

   1.0

   1 review

   Dined on 3 September 2022

   overall1food3service1ambience2

   It was Father’s Day so we expected it to be busy but it was one of the worst dining experiences. We showed up for a reservation with our two boys (6 and 2), moved into the courtyard at the back where the heater was not working. We asked several times for the heater to be turned on but no one seemed to know how to operate it. That was just the start of it. Had to flag a waiter down for everything- menu, order, cutlery. Coffees took over 45 mins to arrive, in reality they were forgotten but no apology for their tardiness. Food took another hour, not all the food arrived including my son’s scrambled eggs on toast. In the end we left hungry, cold and out of pocket several $$. We have been to Clubhouse several times before, the service has always been average but this was next level terrible. Do not come here if you actually want to eat and drink

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8. MH

   MHMel

   Sydney

   1 review

   2.0

   1 review

   Dined on 3 September 2022

   overall2food2service3ambience2

   Booked for Fathers Day and 3 o=adults were placed on a table for two. Hardly room for plates and the food was average. Have noticed food is not as good as once was here. Hash Browns were frozen McCains. For ther price and the occasion expected better.

   Report
9. f

   foodie

   Melbourne

   1 review

   vip
   1.0

   1 review

   Dined on 14 August 2022

   overall1food1service1ambience2

   the food was cold when it came out and we had to wait 5 mins for cutlery, was very difficult to get any staff attention. The website you are meant to order off wasn't working so we had to go up to the counter and order. Lots of confusion with our booking at the beginning as they said they overbooked and had to sit us outside which was luckily resolved.

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10. AT

    AmarT

    Melbourne

    1 review

    4.0

    1 review

    Dined on 31 July 2022

    overall4food5service5ambience4

    The back room was cosy and warm. The food was nice and the waiters were friendly. Would definitely go back

    Report
11. LD

    LaurenD

    Melbourne

    2 reviews

    2.0

    2 reviews

    Dined on 24 July 2022

    overall2food3service1ambience3

    Came for 12:30 in a Sunday and it was dead quiet. coffees never arrived we had to ask the staff member walking on the floor on his phone where they were. These took another 10 min to come out. We got given an excuse of “the printer randomly stopped working” instead of being honest thay the order was missed. Our food came which is was nice. We had to wait 5 min to get cutlery once our food came. I asked for a half serving of eggs in toast for my Baby. They charged us a full serving. The service was just appalling. Staff having weekend convos in the floor everyone in their phone. Most of the time staff weren’t even on the floor. Absolutely do not recommend for the price you pay for the food it’s just not worth it. It was a horrible experience and we were celebrating some friends who had a baby so very disappointing.

    Report
12. J

    J8any

    1 review

    2.0

    1 review

    Dined on 12 June 2022

    overall2food3service2ambience2

    Unbelievably overpriced. Do it yourself service as well through QR code so don’t see why so expensive.

    Report
13. KS

    KimberS

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on 2 June 2022

    overall4food5service3ambience4

    The food was delicious and it’s a bright airy place.

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14. TF

    TomF

    Exclusive

    1 review

    1.0

    1 review

    Dined on 28 May 2022

    overall1food2service1ambience3

    Having read previous reviews of clubhouse that spoke of the place in such a positive light we had hoped this may be a new regular breakfast spot for us as first time visitors who live locally. Sadly, our dining experience was poor from start to finish with service being the key missing ingredient. The menu and ordering system is completed through a QR code where you pay for your meal and are asked to tip prior to the experience. After waiting for approximately 30-45mins and having two of our party of three receive coffees and food we enquired with a waitstaff about a missing coffee and breakfast order only to be rudely told they hadn’t received the order. Our enquiry was met with hostility and no apology the waitstaff staff, essentially telling us we’d need to put through the order again despite having proof of purchase as it’s completed and paid for prior to arriving. Two of us had already finished breakfast by the time the third person received their first coffee. Food was decent without being outstanding and unfortunately the whole service from start to finish was poor and lacked any accountability - which means we will not be back and telling others to strongly avoid.

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15. OT

    OpenTable Diner

    Melbourne

    1 review

    vip
    2.0

    1 review

    Dined on 8 May 2022

    overall2food3service1ambience3

    Once sat at our table with very minimal interaction we were not even informed about having to order off the app. After waiting for a while we made the assumption that it was the expectation - normally cafes still offer waiter service and personally considering the overly priced food I think it’s the bare minimum. Overall, service was very disappointing (zero service) and food was okay but slightly bland. I think they need to make some adjustments and begin offering table service again, maybe even adopt a few ideas from other nearby cafes ie. Mammoth, Stans Deli.

    Report
16. K

    Kate

    1 review

    4.0

    1 review

    Dined on 16 April 2022

    overall4food3service5ambience5

    The staff were very efficient and friendly however the food was pretty average. The ginger salman was excellent however the burgers were subpar.

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17. A

    Anonymous

    Victoria

    12 reviews

    vip
    3.0

    12 reviews

    Dined on 9 April 2022

    overall3food4service3ambience2

    Got the brekkie bowl - very delicious but not sure if it justifies the price! Cool building, nice smooth transition from inside to outside.

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18. R

    Rachel

    1 review

    1.0

    1 review

    Dined on 3 April 2022

    overall1food4service1ambience4

    Waited 40 minutes for 2 coffees. Coffee and food came out seperately for all 4 of us (20 minutes in between each meal) even though we all ordered together. Staff very inattentive, would have appreciated a check in to let us know about the wait.

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19. OT

    OpenTable Diner

    Melbourne

    1 review

    vip
    3.0

    1 review

    Dined on 3 April 2022

    overall3food4service3ambience2

    Even with a booking we were seated basically in a hallway and right next to a large party group. Also paid over $6 for a regular coffee - won’t be returning

    Report
20. JH

    JadeH

    Melbourne

    1 review

    3.0

    1 review

    Dined on 20 March 2022

    overall3food3service1ambience3

    Lovely location, easy parking, nice outdoor seated area with cover. Absolutely 0 service, considering we need to scan a QR code for drink and food orders, nothing was checked on, plates weren’t taken away for a long time which creates 0 atmosphere and 0 service satisfaction. Would be okay for a casual breakfast if expectations are to get in & out but wouldn’t recommend for a more special celebration.

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21. OT

    OpenTable Diner

    Melbourne

    1 review

    vip
    1.0

    1 review

    Dined on 12 March 2022

    overall1food1service1ambience1

    WORST EXPERIENCE - Arrived and was told I could not be seated as we had a dog. I was so disappointed as I have been here many many times before and had dogs next to me but on this occasion they dismissed us and then we were pretty much ignored. In a city like Melbourne in 2022 I never thought I would be faced with dogs being refused from sitting outside! Angrily left but our day was turned around when we got to Mammoth up the road and they welcomed the dog and us with open arms. Best dining experience, big shout out to Mammoth for saving the day. I should mention, the dog was a very well behaved miniature schnauzer - it’s almost laughable

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22. OT

    OpenTable Diner

    Melbourne

    2 reviews

    3.0

    2 reviews

    Dined on 6 March 2022

    overall3food3service3ambience3

    Nice cafe and reasonable food (bit pricey for what it is but not bad) However, whilst the waiting staff were extremely pleasant, they are badly understaffed and the electronic ordering system is a bit dodgy . It took us over an hour to get our food !! Wouldn’t rush back

    Report
23. LL

    LucyL

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on 4 March 2022

    overall5food5service5ambience5

    Lovely setting in courtyard

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24. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on 1 March 2022

    overall5food5service5ambience5

    Great food and atmosphere.

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25. EO

    EmilyO

    Melbourne

    1 review

    4.0

    1 review

    Dined on 18 February 2022

    overall4food3service2ambience4

    They didn’t have our booked table set up - I think they forgot. Service wasn’t great, we had to ask for milk for my friends tea several times and by the time we finally got it her tea was cold. I ordered the green breakfast bowl which was way to salty for some reason and I could only eat half.

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26. CM

    CMac

    Melbourne

    3 reviews

    3.0

    3 reviews

    Dined on 4 February 2022

    overall3food4service3ambience4

    Nice cafe with outdoor area at the back with good sun protection. Food nice but service was a bit hit and miss.

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27. DM

    DavidM

    Melbourne

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 20 January 2022

    overall5food5service5ambience5

    What a find! Brilliant breakfast eaten in the lovely rear courtyard on a sunny summer morning was perfection! Great friendly staff also. I'll be back!

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28. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on 19 January 2022

    overall3food4service3ambience3

    Great food, but not parent friendly. No change table abs my daughter was desperate for a change. Had to take her to the hood of my car which was parked a while away and it’s was 35 degrees.

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29. RC

    RodneyC

    Melbourne

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 7 January 2022

    overall5food5service5ambience5

    Great cafe. The coffee was really good and the salmon, kale and avocado hummus was delicious. Highly recommend

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30. M

    Mistermister

    Melbourne

    8 reviews

    2.0

    8 reviews

    Dined on 17 December 2021

    overall2food2service3ambience2

    Not sure what all the hype is about. Pricey and uncomfortable courtyard chairs!

    Report
31. JH

    JulieH

    1 review

    5.0

    1 review

    Dined on 13 December 2021

    overall5food5service5ambience5

    A light and bright atmosphere, lovely healthy food, great portions and the delightful team of workers top off a really nice and relaxing dining experience. Thank you.

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32. K

    Kerrie

    1 review

    2.0

    1 review

    Dined on 4 December 2021

    overall2food3service2ambience2

    Whilst the Mr Yum table app is convenient for a cafe ,still think having a menu on the table to browse through would be beneficial. I also didnt realise the booking was for 45 minutes and we were basically ushered out without a bit more warning. Food is quite good but a little pricey

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33. OT

    OpenTable Diner

    Melbourne

    1 review

    5.0

    1 review

    Dined on 4 December 2021

    overall5food5service5ambience5

    Always a good experience! Food was great and staff were still very attentive even if they weren’t having to take orders due to online ordering.

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