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Crab House Cancun, Cancún, ROO
0

Crab House Cancun

4.2
4.2
387 reviews
Mex$500 and over
Seafood
With an elegant atmosphere, the most exquisite food between seafood and meat cuts, matching with the best view of the Nichupte lagoon, Crab House Cancún is positioned among the best restaurants in Cancún. Exceed your expectations with a Romantic Dinner aboard one of our Luxury Yachts.

Make a booking

2 people

19:00


Booked 3 times today

Dining areas

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Seafood, Steakhouse, Caribbean

  • Hours of Operation

    Breakfast Daily 8:00 am–12:00 pm Lunch Daily 11:30 am–4:45 pm Dinner Daily 5:00 pm–11:00 pm

  • Phone number

    998 193 0350

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Juan Coba

  • Catering

    PLEASE CALL 9981930350 FOR INFORMATION

  • Private party facilities

    PLEASE CALL 9981930350 FOR INFORMATION

  • Area

    Cancún

  • Cross Street

    In front of hotel JW Marriott Cancun

  • Parking Details

    Valet Parking

  • Public Transit

    In front of the restauarnt

  • Entertainment

    Live music

  • Additional

    Gluten-free Options, Patio/Outdoor Dining

Popular dishes

What 387 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.5Service
  • 4.4Ambience
  • 3.8Value

NoiseModerate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Great for live music

  • Cancun / Riviera Maya

    Good for special occasions

  • Cancún

    Great for creative cocktails

  • Cancún

    Great for live music

  • Cancún

    Good for special occasions

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Filters

  1. JB

    JasmineB

    Detroit

    15 reviews

    vip
    5.0

    15 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    I celebrated my birthday at the Crab House with my husband. We were running a little behind but when we arrived the staff were so welcoming and accommodating. Our reservation was at 11:00 pm and the service all around was amazing. Nathan the bar tender made awesome spicy margaritas which are my favorite. And our servers Gabriel and Alfredo were incredible. Everything came out hot and in great timing. Even though it was closing time we never felt rushed to leave or hurry up. They were attentive to us as if it was the busiest time of the night. I absolutely loved the crab linguini and Rockefeller oysters. It was just an amazing experience from the food to the ambience and ultimately the service experience. Would definitely recommend. 10/10.
  2. OT

    OpenTable Diner

    Exclusive

    2 reviews

    4.0

    2 reviews

    Dined on 18 January 2023

    overall4food4service5ambience5
    Service excellent. Seafood good. On the more expensive side though for Mexico.
  3. OT

    OpenTable Diner

    Baja California Sur

    1 review

    5.0

    1 review

    Dined on 8 January 2023

    overall5food5service5ambience4
    Excelente 🤤
  4. CH

    CaliH

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on 3 January 2023

    overall4food4service5ambience5
    The service and the food were outstanding. The sauces for the oysters were not ideal for us, personally but everything else was epic. We had the cold seafood platter and the octopus. The octopus was some of the best I've ever had and the stone crab was so tender. I would skip dessert, though.
  5. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on 1 January 2023

    overall1food1service1ambience1
    Super rude staff. It was 31st of December and only the special menu is offered. I then asked for looking at the regular menu and the staff is super impatient and says you have to purchase the champagne to order the regular menu. He came back and left the champagne in front of us while providing us with the regular menu. The champagne alone cost 4000 peso. But of course the server never mentioned it except when we ask for it. Eventually Spent 500 + USD on the special menu and ate some crab cakes , raw steak ,crab legs that are baked with cheese and cheesecakes . Super memeorable experience and really made my year . Go try yourself if you are ready to be treated that way.
  6. OT

    OpenTable Diner

    San Francisco

    35 reviews

    vip
    2.0

    35 reviews

    Dined on 1 January 2023

    overall2food2service3ambience2
    We chose this because it was one of the only restaurants that had regular menu options for NYE. First off, the hostess tried to sit us in the small indoor area even though we had reserved a table outside. After arguing a bit, they placed us at a table right in front of the band / dj. After about a minute, we smelled a terrible toilet smell that never went away. We asked to be moved, assuming it was the location near the edge of the patio area. We were relocated to a more central table, but the smell was nearly as bad there. We noticed an employee walking around with a can of air freshener by her side - discreetly spraying it. The wait staff seemed to be preparing for something all night, as they moved tables and rearranged things the entire time. It was hard to relax. The food was just ok, definitely not worth the price.
  7. OT

    OpenTable Diner

    Miami

    1 review

    4.0

    1 review

    Dined on 23 December 2022

    overall4food4service5ambience5
    Great ambience and live music
  8. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 23 December 2022

    overall5food5service5ambience5
    Dined here while visiting Cancun during Christmas. The restaurant sits on the water and has a nice view. Overall the food was pretty good and the service was good as well.
  9. BB

    BenniB

    Mexico City

    1 review

    vip
    1.0

    1 review

    Dined on 22 December 2022

    overall1food1service4ambience1
    Tuna empanizado no estaba crunch, lobster estaba duro, fish and chips demasiadamente caro. El resumen: muy malo sazón y el precio demasiadamente desfavorable para lo que comemos. Por eso estaba con poco movimiento. It is a pitty.
  10. EB

    ElaineB

    Toronto

    5 reviews

    vip
    3.0

    5 reviews

    Dined on 21 December 2022

    overall3food3service3ambience3
    The mussels were over cooked and rubbery...the blackened fish was good...the crab was VERY VERY expensive for 1 leg cut in half and some vegetables..I won't go back or recommend
  11. JB

    JuliB

    Salt Lake City

    19 reviews

    vip
    4.0

    19 reviews

    Dined on 15 December 2022

    overall4food4service5ambience4
    Great service. The seafood is fresh and tasty but you will pay way more for it than at the best seafood restaurants outside of Cancun.
  12. KE

    KarenE

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on 10 November 2022

    overall4food3service4ambience5
    Had a problem with a meal, we weren't looking for anything just letting them know it was overcooked and the manager blamed it on the server. He did give a dessert for the issue but his explanation was more of a problem then the overcooked salmon itself. Just take responsibility and be done don't explain away the fact the the food was overcooked to a fellow cook.
  13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 4 November 2022

    overall5food3service5ambience5
    The seafood is tough. Tastes like it is all frozen. Not fresh.
  14. AW

    AdamW

    Cleveland

    1 review

    3.0

    1 review

    Dined on 30 October 2022

    overall3food3service5ambience5
    For being on the water these prices are literally outrageous. The service was great but I will say anywhere ANYWHERE in that area will serve you perfect. Our bill was over $200 drinking water, we had muscle appetizers, seafood pasta and a half platter that consisted of 1/2 pound crab legs 1 lobster tail and some shrimps. After the sticker shock we enjoyed our meal atmosphere and service was perfect. We got the bill from our waiter and was told 15% gratuity was the normal and that is what we tipped. After looking at my bill translated to English we tipped 50% which made the bill over $300. I have been watching my billing statements waiting for that tip to come out but I imagine someone looked at it and decided that wasn't correct especially without us drinking any alcohol. So all in all the experience wasn't the best, the food was good but not $$$ good and the service was great but anyone working in Cancun is there to serve you very well.
  15. A

    Anonymous

    Philadelphia

    7 reviews

    vip
    1.0

    7 reviews

    Dined on 20 October 2022

    overall1food1service5ambience1
    Cons: The food was horrible quality. Sent back the fried calamari and the seafood platter for two was over $200 and only had two king crab legs, some shrimp, a piece of lobster, and stone crab that was not good quality. Way over priced for bad food. Our bill was $500 for two adults and two kids!!!! The only pro was the service was great however and the drink man was awesome.
  16. PE

    PickyEater

    Denver

    6 reviews

    5.0

    6 reviews

    Dined on 6 October 2022

    overall5food5service5ambience5
    Ok so was just in Cancun the week of 10/3 and made reservations at Crab House. Read the prior reviews and wanted to check it out myself. I was celebrating a birthday and was excited to arrive and promptly greeted by the hostess. I was led to a wonderful table with a beautiful view of the sunset. The waiter followed and introduced himself and we were off and running. Music was playing and the place was nice an lively. I liked the level of the energy in the restaurant. Looking at the menu I was guided and if there were any questions their staff had all the answers and more. We made our selections for dinner and was surprised at how great everything turned out. I had a large lobster tail (16oz) and it was the best. Oh and the drinks...yes there was a mixologist that comes around with a cart and crafts anything you want. I let him make me a drink he suggested and it was great. Overall my girlfriend and I had a wonderful time...met the head cook...the manager and other patrons. It was nice. I would say that the prices are very American and you can run into some $$$ but the quality is great. Just go and have fun and you too will be writing a wonderful review. When in Cancun I will be back at Crab House for yet another great time!!!
  17. RF

    RobertoF

    1 review

    5.0

    1 review

    Dined on 11 September 2022

    overall5food5service5ambience5
    Excelente lugar. La comida riquísima, el servicio excelente (nos atendieron Carlos y Julio de manera fenomenal), quedamos tan satisfechos que regresamos al día siguiente. Muy recomendable. No es barato, pero sin duda es el mejor.
  18. OD

    OsarioDeVivospuntocom

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on 10 September 2022

    overall4food4service5ambience4
    My wife loved the food.
  19. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on 18 August 2022

    overall5food5service5ambience4
    Food, service and setting were great.
  20. CH

    CherylH

    New England

    3 reviews

    5.0

    3 reviews

    Dined on 17 August 2022

    overall5food5service5ambience5
    The best mixologist ever who listened and made the perfect drinks. Son’s 1st wedding anniversary and a great experience. Food was great as well as the service.
  21. OT

    OpenTable Diner

    Denver

    4 reviews

    4.0

    4 reviews

    Dined on 13 August 2022

    overall4food4service3ambience4
    Food was good. When we got there the music was a little loud. Felt like you were in a night club. When the dj was done, out came a performer. Then the music loudness was better. The server was good, but he spent more time indoors than his tables on the patio. Overall it was a nice experience and we will be back when back in Cancun.
  22. FP

    FabiolaP

    New England

    2 reviews

    3.0

    2 reviews

    Dined on 29 July 2022

    overall3food3service3ambience3
    Nuestra mesera muy amable, la paella muy mala, en general para lo que ofrecen es caro, si quieres langosta y cangrejo mejor pagar un poco más e irse a Lorenzillos.
  23. OT

    OpenTable Diner

    Oklahoma City

    3 reviews

    5.0

    3 reviews

    Dined on 29 July 2022

    overall5food5service5ambience5
    Nathan the mixologist is the man made us some incredible drinks. He’s from Australia and knows his stuff extremely accommodating. The food was great but for us it was all about the food. We chose to sit on the patio and it didn’t disappoint saw a beautiful sunset and got some great pictures. This is a nice shorts and shirt kind of place. Food was great we had the king crab and the coconut shrimp. Both were great and we had the calamari to start. Overall fantastic experience.
  24. AB

    AllisonB

    Dallas

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 28 July 2022

    overall5food5service5ambience5
    Really enjoyed our dining experience at the Crab House. Easy walk from our hotel too.
  25. A

    Allyson

    New Mexico

    3 reviews

    vip
    2.0

    3 reviews

    Dined on 27 July 2022

    overall2food3service2ambience1
    The food was fair, waiter very intrusive and talked so much we could not talk with each other. The drinks were watered down and not served properly. Very Noisy!
  26. OT

    OpenTable Diner

    Detroit

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 24 July 2022

    overall5food4service5ambience5
    Definitely a vibe the patio was like a club. They had a mixologist to serve those wanting something a little special. The drinks from the bar was good as well. The service was good!
  27. OT

    OpenTable Diner

    Louisville

    3 reviews

    4.0

    3 reviews

    Dined on 24 July 2022

    overall4food4service5ambience3
    I enjoyed the fresh snapper and the personal bartender! Food was great and drinks were great
  28. FF

    FoodieFan

    Vancouver

    6 reviews

    4.0

    6 reviews

    Dined on 22 July 2022

    overall4food4service5ambience4
    Table side Caesar salad was delicious. Shared the 1/2 mixed seafood plate with hubby - it was fine, but not spectacular. Crab cake appetizer was very good. Kids had the Carbonara Linguini (comes with shrimp) and the Seafood Linguini (server offered tomato or Alfredo sauce - daughter chose tomato but servers came back to say chef advised Alfredo would be tastier so she switched). Both pastas were good - quite rich. Bottle of Pinot noir. Meal was $$$$ but that’s what they advertise. Was good.
  29. OT

    OpenTable Diner

    Denver

    8 reviews

    5.0

    8 reviews

    Dined on 12 July 2022

    overall5food5service5ambience5
    Great meal, wonderful service.
  30. T

    Tiffany

    Miami

    1 review

    5.0

    1 review

    Dined on 9 July 2022

    overall5food4service5ambience5
    Enjoyed a great sunset view for dinner! We enjoyed the octopus and seafood paella dishes. Bartender came table side for our drinks, which was awesome!
  31. OT

    OpenTable Diner

    Baltimore

    6 reviews

    5.0

    6 reviews

    Dined on 7 July 2022

    overall5food5service5ambience5
    We went there with a group of 7 for my wife’s 50th birthday. Everything was absolutely perfect. The service, the view, the food, and the overall ambiance. We ordered a Caesar salad and the waiter made the dressing from scratch table side. I had the Paella which was the best I have ever had. My wife had mussels for an app and Citrus Glazed Salmon for her Entree. Both were delicious. the put on a full fledge show for her birthday presentation to include the DJ playing a birthday song. It was really nice. I highly recommend this place.
  32. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on 5 July 2022

    overall5food5service5ambience5
    3 Year Anniversary
  33. FP

    FranciscoP

    Cancun

    22 reviews

    vip
    2.0

    22 reviews

    Dined on 2 July 2022

    overall2food2service5ambience2
    Es un lugar normal un poco viejo con bonita vista a la laguna y servicio bueno, pero la comida nada del otro mundo bastante regular pero con los precios de lo ma caro que he visto en Cancún respecto a su competencia y que no justifican en absoluto los platillos recibidos, si vienes prepárate a gastar una pequeña fortuna en comida sosa, hay otros lugares muy caros de comida mala pero tiene show o ambiente en este lugar no hay ese valor agregado lo siento no lo recomiendo
  34. OT

    OpenTable Diner

    Hawaii

    1 review

    1.0

    1 review

    Dined on 30 June 2022

    overall1food5service3ambience2
    Not worth the price
  35. JA

    JorgeA

    Las Vegas

    1 review

    3.0

    1 review

    Dined on 27 June 2022

    overall3food3service4ambience4
    Higher prices for crab and lobster I have seen worldwide in a Crab House over 150 USD. Other food expensive and average cooking. DJ vey noisy not for this king of restaurant. Location excellent view an landscape. Service average,
  36. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service4ambience4
    Great food and service
  37. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 13 June 2022

    overall5food5service5ambience5
    Expensive but good food
  38. LH

    LiamH

    Exclusive

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience5
    Amazing food, the cocktail mixologist was amazing too, 100/10, best experience I had in Mexico!!

    Crab House CancunResponded on 1 June 2022Thank you very much for your review, Liam! Really, our mixologist makes magic. We feel very pleased to know that our staff took excellent care of you and that you enjoyed our menu. Please, come back soon!

  39. A

    Anniefrombmt

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on 25 May 2022

    overall5food5service5ambience5
    On our vacation we went to this restaurant twice. Love the stone crab and fresh grouper. But Nathan- the mobile mixologist , was our favorite part. He brought a fun, fresh energy and we loved that. Till next time Nathan.
  40. R

    Renae

    Houston

    1 review

    4.0

    1 review

    Dined on 10 May 2022

    overall4food3service4ambience5
    The service was wonderful the ambiance was amazing the food was ok could use a bit more seasoning but overall i would go back again when I’m Cancun

    Crab House CancunResponded on 13 May 2022Thank you for visiting us, Reane. We appreciate your comments. We are pleased to read that you enjoyed your visit to Crab House Cancun. See you next!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required

FAQs

Crab House Cancun is rated 4.2 stars by 387 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 3 times today
Google Map for Crab House Cancun

BOULEVARD KUKULKAN KM. 14.7, Cancún, ROO 77500

Dining areas

Additional information

  • Cross Street

    In front of hotel JW Marriott Cancun

  • Area

    Cancún

  • Hours of Operation

    Breakfast Daily 8:00 am–12:00 pm Lunch Daily 11:30 am–4:45 pm Dinner Daily 5:00 pm–11:00 pm

  • Cuisines

    Seafood, Steakhouse, Caribbean

  • Dining style

    Casual Elegant

  • Dress Code

    Casual Dress

  • Parking Details

    Valet Parking

  • Public Transit

    In front of the restauarnt

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Juan Coba

  • Entertainment

    Live music

  • Additional

    Gluten-free Options, Patio/Outdoor Dining

  • Phone number

    998 193 0350

  • Catering

    PLEASE CALL 9981930350 FOR INFORMATION

  • Private party facilities

    PLEASE CALL 9981930350 FOR INFORMATION

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