Cranside Kitchen Inside

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1. VA

   VickyA

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food4service5ambience4

   We were recommended to come and try your restaurant out and we weren't disappointed. Staff were very friendly, service was quick and nothing was too much bother. Drinks were lovely, value for money was great 2. Wish I had been before, however going forward we will be back.

   Report
2. M

   Megan

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food2service1ambience4

   Really understaffed, ended up not receiving part of my meal after an hour wait. Feel sorry for the staff as they are clearly under pressure.

   Report
3. AS

   AndyS86

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience4

   Really enjoyed our meal before heading to SEC. Will certainly be back next time we're at a show. Friendly service.

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food1service2ambience2

   Starters were good. Chicken curry was a disgrace - frozen chicken cubes that only the worst takeaways use. A complete embarrassment.

   Report
5. WB

   WontBeBack

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   Waited 30 mins to be asked for a drink. After 1hr 30 min had only been given starter. Didn’t know how long main would be so walked out. Will never be back. Manager didn’t care

   Report
6. K

   Kirsty

   Glasgow

   2 reviews

   1.0

   2 reviews

   Dined on 28 January 2023

   overall1food1service1ambience3

   Took a drinks order then came back to advise they didn’t have what one of us wanted which was fine, ordered something else and came back with the drink. Food took ages to come, curry sauce was cold which we sent back. I then advised a member of staff the chicken was grey/pink and it had been left on the plate by 3 of us. Member of staff just looked at us, no apology, nothing offered in place just gave us the bill and left. Won’t be back.

   Report
7. OT

   OpenTable Diner

   London

   3 reviews

   vip
   4.0

   3 reviews

   Dined on 27 January 2023

   overall4food4service4ambience4

   Lovely food very efficient and pleasant staff even tho busy

   Report
8. J

   Jccc

   Edinburgh

   1 review

   1.0

   1 review

   Dined on 24 January 2023

   overall1food1service1ambience1

   We had queue to enter the building from 6.50 until 7.15 along with many other people. This meant we were late for our booking at 7pm. By 8.20 we had to leave with only having been served starters and had to cancel our main courses. No one approached our table after taking our order to offer further drinks or take starter plates away. We approached staff at till area to ask for our main courses (female in suit jacket) said the mains would be right with us, a further 15 mins passed and we could no longer wait therefore had to leave. We were offered no explanation or otherwise for the delay. The entry to the building with one person seating every single guest is a poor system which had us standing out in the street in the cold.

   Report
9. K

   K9pf

   Glasgow

   1 review

   1.0

   1 review

   Dined on 24 January 2023

   overall1food1service1ambience1

   Took 40 mins to be seated even tho we had a booking, food wasn’t good, no apologies or money off the bill for our wait.

   Report
10. MM

    MMcD

    Glasgow

    3 reviews

    2.0

    3 reviews

    Dined on 21 January 2023

    overall2food3service3ambience2

    A bit like a school canteen. Cheap cutlery and crockery. Severely short staffed- those that were working were lovely though. Food was ok.

    Report
11. NQ

    NicholaQ

    1 review

    5.0

    1 review

    Dined on 21 January 2023

    overall5food5service5ambience5

    It was very busy so glad we booked! Lovely evening with helpful and friendly staff. Food was amazing!

    Report
12. CP

    CatherineP

    Unspecified

    1 review

    4.0

    1 review

    Dined on 21 January 2023

    overall4food4service3ambience3

    Very busy night, very noisy, but service and food was great

    Report
13. KM

    KerryM

    Glasgow

    1 review

    5.0

    1 review

    Dined on 19 January 2023

    overall5food5service5ambience5

    Food was amazing! Great value! Cocktails were lovely. Also loved the fact that they played the 1975 throughout.

    Report
14. N

    Nicnacnosh

    London

    3 reviews

    3.0

    3 reviews

    Dined on 8 January 2023

    overall3food3service4ambience3

    I feel like the quality and experience of cranside kitchen has got very low! Not as menu restraunts and options, the food wasn’t great and we left a lot of it. The drinks tasted weird and just felt really low quality overall. Such a shame when this used to be a place where o got excited to go but i highly doubt I’d go back.

    Report
15. S

    Souxieq

    Glasgow

    1 review

    1.0

    1 review

    Dined on 31 December 2022

    overall1food1service1ambience1

    The service wasn't great. No one seemed to know what they were doing. We ate Asian inspired and the salt and chilli chicken was so try it was hard to eat. The raspberry daiquiri was very bitter so not great. We were at an event in the radisson so was great that we could have something so close but all 8 of us wernt really impressed at all. We attend the radisson alot so maybe this time was just due to festive period qa we beverage really had problems before x Suzanne

    Report
16. KM

    KazM

    Glasgow

    1 review

    4.0

    1 review

    Dined on 28 December 2022

    overall4food5service3ambience3

    Ordering from an app now I feel is very impersonal and sometimes stressful when you just want to sit and catch up

    Report
17. MK

    MobinaK

    1 review

    2.0

    1 review

    Dined on 27 December 2022

    overall2food1service4ambience3

    I was unaware that the Greek restaurant had closed down and therefore vegetable options were limited. There was no soya milk option for the coffees and no desserts were on offer on any of the menus. I've been here before and this time I was severely disappointed.

    Report
18. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 24 December 2022

    overall1food1service2ambience1

    went in no1 about then got seared and ordered within 2 mins or food was out everything was so uncooked defo won't be back

    Report
19. JX

    JacX

    1 review

    5.0

    1 review

    Dined on 20 December 2022

    overall5food5service4ambience4

    Ordered the Arabiatta dish and it was beautiful very tasty and the sauce was suberb one of the best ive tasted, *5 for the chef.

    Report
20. h

    huntg

    1 review

    1.0

    1 review

    Dined on 20 December 2022

    overall1food1service4ambience3

    Was booked into Italian and although service was quick very limited menu. All the pasta dishes our group had none were nice, pizza was good though. No garlic bread on menu or any desserts. Very limited menu you think they could get it right, portions small too. The toilets are discussing, no loo roll, dirty, broken doors and blocked toilets.

    Report
21. JC

    JenniferC

    Brisbane

    1 review

    2.0

    1 review

    Dined on 20 December 2022

    overall2food2service1ambience3

    You have to order everything on phones and spend time registering rather than socialising. No physical menus. Thai green curry was packed full of raw red onion which it should say on the menu as this is not traditional and would not have chosen. Food came quickly and well priced - just don’t think the model works. People want to order drinks when they get there and for someone to take a food order so they can chat and enjoy dinner.

    Report
22. IC

    IainC

    1 review

    2.0

    1 review

    Dined on 20 December 2022

    overall2food4service1ambience3

    Had to order on an App. Staff couldn’t care less. App menu had very few choices compared to the website. No instructions on how to use the App and told instructions were on the confirmation email but Opentable confirmation did not have instructions. On the plus side food was good and served quickly. So sad to see what was one of Glasgows top eateries adopt this poor customer service experience. Will definitely not be back.

    Report
23. CS

    ChloeS

    1 review

    3.0

    1 review

    Dined on 20 December 2022

    overall3food3service3ambience3

    The spaghetti Bolognese was very bland and very little sauce. The price point is very good and the pizza and bruschetta were lovely. I would also add salt and pepper shakers to the table

    Report
24. GK

    GemmaK

    Glasgow

    1 review

    3.0

    1 review

    Dined on 19 December 2022

    overall3food3service3ambience2

    I have dined here many times before but now they have stopped selling deserts. Was disappointed. Also, I had ordered a glass of tap water along with my wine and food but it never arrived. Think this was so I'd pay for a bottle of it. Tables very close together and I was sat next to drunk people. Couldn't wait to leave.

    Report
25. s

    susanw

    Glasgow

    1 review

    3.0

    1 review

    Dined on 19 December 2022

    overall3food1service3ambience5

    My three friends and myself felt there was far too much garlic in our meals. One of my friends was unable to eat her meal. The other two friends and myself although we ate some of the meal found that is gave us "upset" stomachs. Also the way to order food now takes far too long. Also not everyone is technically capable of ordering food in this way. All in all a very disappointing experience and would certainly make us not want to return. A huge disappointment.

    Report
26. S

    Suzanneb

    Glasgow

    4 reviews

    5.0

    4 reviews

    Dined on 19 December 2022

    overall5food5service5ambience5

    Lovely food and very quick service. Will definately be back for some pre-concert food in future.

    Report
27. D

    Davy

    Edinburgh

    1 review

    3.0

    1 review

    Dined on 18 December 2022

    overall3food3service3ambience2

    Overall an ok experience the food was average and not the standard I was expecting. The staff worked very hard and seemed overrun at times and some of our food and drinks didn’t come when ordered, however, they delivered our drinks etc when we highlighted this.

    Report
28. r

    ririlaw

    Ayrshire

    2 reviews

    2.0

    2 reviews

    Dined on 18 December 2022

    overall2food5service2ambience3

    This is the second time I've been in and been given soda water when I ordered tonic. Was told they must have run out and then was brought a bottle of tonic. Can't help thinking there's a money saving scheme going on here. Check your drink is what you ordered. Drinks also arrived 15m after the food. Very bizarre. The food was lovely. No complaints apart from the fact that our dirty plates were left in front of us for a good hour. Service was awful. So slow and not enough staff to cope with the demand. Staff were run off their feet and it was hard to get someone's attention when needed. Polite enough when spoken to however. When there is an event on at the hydro, more staff are definitely needed. It's a great location and so handy for the hydro but as long as you don't expect too much, you won't be disappointed.

    Report
29. TG

    TracyGee

    Glasgow

    1 review

    1.0

    1 review

    Dined on 18 December 2022

    overall1food2service1ambience3

    real let down, food wasn't great, the service was terrible, booked because its handy for the Hydro but won't be back

    Report
30. c

    craigc

    Glasgow

    5 reviews

    3.0

    5 reviews

    Dined on 18 December 2022

    overall3food3service3ambience3

    The idea of the app on a mug is a bit odd We found the idea that all food comes at the same time bizarre. Put us off coming back. The Mac and cheese was a wee bit runny.

    Report
31. HM

    HelenM

    Glasgow

    1 review

    3.0

    1 review

    Dined on 18 December 2022

    overall3food5service3ambience4

    Food was amazing. The service was poor though…. Could be due to them being busy but we seemed to be forgotten about… when we finally managed to get the bill we sat waiting for half hour to find someone to come take the payment. Would still go back but maybe something they should work on.

    Report
32. JG

    JGSP

    Perthshire

    1 review

    1.0

    1 review

    Dined on 18 December 2022

    overall1food1service1ambience1

    Really disappointed! Our experience from start to finish was poor - Instagram is not a true reflection of what you actually get. Service, food, atmosphere, value for money are all terrible. Food in particular was not good, it looked and tasted cheap/frozen and reheated. We are not ones to complain usually, however don’t waste your time or money on this place.

    Report
33. CA

    CammieA

    Glasgow

    2 reviews

    2.0

    2 reviews

    Dined on 17 December 2022

    overall2food2service1ambience1

    My Mum and I felt the atmosphere was detached and that we were not really served, as we ordered our food and drinks through scanning a QR code instead of table service. The food was nice, but we were disappointed by the lack of choice and especially that there were no deserts on the menu. Maybe we are just used to a more personal one-to-one service at other restaurants, but we would not get back to the Cranside Kitchen.

    Report
34. KM

    KarenM

    1 review

    2.0

    1 review

    Dined on 16 December 2022

    overall2food2service2ambience2

    Service was slow but staff were working very hard. They clearly needed more on shift. Food was luke warm. Had to go to the bar to ask for drinks because the meals arrived before our drinks. I don't think I will be back.

    Report
35. SO

    SuzanneO

    1 review

    4.0

    1 review

    Dined on 16 December 2022

    overall4food2service3ambience4

    The risotto wasn’t cooked properly, we did send this back and got a refund. The pizza & chips could have been cooked longer too. We didn’t bother sending back as we didn’t have a lot of time.

    Report
36. M

    Maddie

    Glasgow

    1 review

    1.0

    1 review

    Dined on 16 December 2022

    overall1food1service1ambience1

    Only one menu Service was poor No desserts No coffee

    Report
37. LW

    LizW

    Perthshire

    4 reviews

    5.0

    4 reviews

    Dined on 16 December 2022

    overall5food4service5ambience4

    Good food at a reasonable price. Great service. Would definitely return.

    Report
38. G

    Gratefulbutdisappointed

    Glasgow

    1 review

    4.0

    1 review

    Dined on 14 December 2022

    overall4food2service5ambience2

    My friend was ill at the restaurant and the servers went over and above to be helpful in any way they could. Really kind and considerate. Thank you. It's a pity that tips are on the app as usually I tip after my meal. It's also a pity you have to order as if you are ordering a takeaway, it makes the experience impersonal and I do not want to give my address and email address and telephone number each time I order food or drink in a restaurant.

    Report
39. CS

    CarolS

    Ayrshire

    1 review

    3.0

    1 review

    Dined on 11 December 2022

    overall3food5service5ambience2

    Food and waiting staff 5 star. But unfortunately restaurant very cold. Ordering on phone app ruined the experience of dining out. Ordered tea and coffee at end of meal and it was served in paper cups not what you expect in a restaurant, not even a teapot.

    Report
40. GL

    GrahamL

    Inverness

    2 reviews

    1.0

    2 reviews

    Dined on 10 December 2022

    overall1food1service1ambience1

    Very poor all round need to scan app on table for food and drinks not once did any staff ask how was food or service was will not be back G

    Report