Earls Kitchen + Bar - Robson - Vancouver

Earls Kitchen + Bar - Robson - Vancouver reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Pam

   London12 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our last dinner in Vancouver with our adult children. The service was superb, we had Sam as our server. I would also like to call out that one of us has a Peanut / Nut allergy, and they took this very serious. The server said he would check with the Chef, and later came back with the manager that shared some concerns with cross contaminations on a few items that were not made in house. They made a suggestion for my son. We appreciated the care given to us for the meal. We had the Cajun Chicken Fettucine and the Chicken Club House Sandwich, both meals were excellent. Thanks again, we would highly recommend
   

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2. J

   Jessica

   Toronto1 review

   4.0

   Dined on 16 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Yummy food and ambiance and great location. We were a large group and the food came so quickly. Thanks for a great evening!
   

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3. V

   Vasilios VIP

   London22 reviews

   4.0

   Dined on 6 April 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. Food could have been great but they really overcooked my steak. Everything else was good.
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 8 April 2025

   Hello Vasilios, Thank you for taking the time to submit this review. Based off of your rating it seems like we missed the mark during your experience with us. Thank you for sharing your feedback on your meal, I will be sure to pass this along to our chefs and leadership team to improve our operations. I would love to heare more about your experience. Please email me anytime at carly.hunter@earls.ca so that we can work towards regaining your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Carly Hunter - Guest Experience Manager
   

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4. V

   Viktor

   Toronto1 review

   4.0

   Dined on 6 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always really tasty meals - Id welcome some changes to the menu, we’ve been going to Earls for a few years now and the menu is more or less the same. Robson is a very nice location.
   

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   Earls Kitchen + Bar - Robson - VancouverResponded on 8 April 2025

   Hello Viktor, Thank you for taking the time to submit this review. Based off of your rating it seems like we missed the mark during your experience with us. I would love to hear if you have any specific feedback for our team that will allow us to deliver exceptional service for each and everyone of our guests. Please email me anytime at carly.hunter@earls.ca so that we can work towards regaining your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Carly Hunter - Guest Experience Manager
   

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5. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   El lugar muy agradable y el servicio bueno la comida fue lo que esperaba
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 24 March 2025

   Hello, Thank you for taking the time to submit this lovely review. We are thrilled to hear that you enjoyed your dining experience. We look forward to seeing you again very soon and thank you for choosing Earls Robson! Antonia Shumka - Lounge Manager
   

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6. A

   Amy

   Vancouver1 review

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Earls location always provides reliable service and tasty food. I really like the booths that overlook Robson street that offer great people watching.
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 20 March 2025

   Hello Amy, Thank you so much for taking the time to review Earls Robson. We are thrilled to hear that you enjoyed your experience and our ambience. We look forward to hosting you again soon. Cheers, Antonia Shumka - Lounge Manager
   

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7. K

   Karen

   Unspecified1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Is really good! I just didn't like that they had the separate tables
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 17 March 2025

   Hello Karen, Thank you so much for taking the time to leave this thoughtful review and feedback. We are thrilled to hear that you enjoyed your experience at Earls Robson. I greatly appreciate your feedback on your seating during your visit and will make sure to share this with our leadership team. We would love to host your group again, and I would love to personally set up your next reservation. Feel free to email me any time at antonia.shumka@earls.ca. Cheers, Antonia Shumka - Lounge Manager
   

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8. OT

   OpenTable Diner

   Vancouver1 review

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The restaurant listened to what customers wanted and tried to resolve issued. Appreciate their customer-care mind.
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 16 March 2025

   Hello, Thank you for taking the time to review Earls Robson. We are thrilled to hear that our team was able to make you feel heard. I would love to hear if you had any additional feedback on how we can take this to a 5 star experience on your next visit. Feel free to email me anytime at antonia.shumka@earls.ca. Looking forward to your next visit! Antonia Shumka - Lounge Manager
   

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9. S

   Sakisha

   Unspecified1 review

   2.0

   Dined on 8 March 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food is bland cactus club is much better. Won’t come again
   

   Earls Kitchen + Bar - Robson - VancouverResponded on 8 March 2025

   Hello Sakisha, My name is Antonia Shumka and I am the Lounge Manager at Earls Robson. I want to begin by apologizing for your recent experience at our store and thank you for the detailed feedback provided. It sounds like there were some gaps in hospitality during your last visit and for that I am truly sorry. I have compiled your feedback and shared it with our leadership and kitchen team. If you have any questions or would like to speak further about your experience please feel free to email me anytime at antonia.shumka@earls.ca. I look forward to hearing from you so that we can work towards rebuilding your trust as a valued guest. Sincerely, Antonia Shumka - Lounge Manager
   

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10. S

    Steven VIP

    Manitoba26 reviews

    3.0

    Dined on 7 March 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2

    Reserved a dining room table. Was put in the lounge. When I question that was told “we have a big party in the dining room”. I looked…there were tables free.
    

    Earls Kitchen + Bar - Robson - VancouverResponded on 8 March 2025

    Hello Steven, Thank you for taking the time to submit this review. I am sorry to hear that we missed the mark on your seating preferences. We really appreciate your feedback and I will make sure to share this with my team. I would love to make this up to your and your group, please send me an email at antonia.shumka@earls.ca so that we can work towards rebuilding your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Antonia Shumka - Lounge Manager
    

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