El Timón de Cancún Zona Hotelera

4.0

36 reviews

Mex$310 to Mex$500

Seafood

Top tags:

Since 1978 the best fish and seafood in Cancun ¡Come and live the culinary experience of El Timón de Cancún!

Make a booking

No. of diners

2 people

DateTime

25 Sept 2023

19:00

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Cuisines
Seafood, Meat
Hours of Operation
Lunch Daily 11:00 am–6:00 pm Dinner Daily 6:00 pm–11:00 pm
Phone number
998 478 4809
Website
https://eltimondecancun.com/
Payment Options
AMEX, Mastercard, Visa
Dress Code
Resort Casual

Location
Blvd. Kukulcan km. 9.5, Cancún, ROO 77500
Area
Cancún
Cross Street
En playa Caracol
Parking Details
Valet
Entertainment
Fish Market
Additional
Patio/Outdoor Dining, Vegan

What 36 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on recent ratings

3.9Food
3.6Service
4.3Ambience
3.9Value

Noise • Moderate

36 Reviews

M
Magic
Cancun
26 reviews
vip
4.0
26 reviews
Dined on 8 July 2023
overall4food3service1ambience5
Good food eventhought this is the 2nd time we had boiling shrimp denied , they try to sell a bigger expensive option, also we couldnt try the grill fish tikinxic due the kitchen was under staff & grill was closed with a full restaurant.
El Timón de Cancún Zona HoteleraResponded on 15 August 2023
We would like to offer our apologies for this inconvenience with us. We will share with you the WhatsApp number of our manager so that you can communicate with him and talk to him about what happened and find a solution to this situation. +52 55 2898 6636
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IL
ILIANAI
1 review
5.0
1 review
Dined on 3 June 2023
overall5food5service5ambience5
Todo perfecto. Solo mejoraría el platillo mar y tierra . La música bien la marimba genial. El servicio excelente y las bebidas bien
El Timón de Cancún Zona HoteleraResponded on 7 June 2023
Muchas gracias por tus comentarios, nos esforzamos por brindarte la mejor atención y calidad en nuestros platillos. Esperamos verte pronto de nuevo. ¡Ten un excelente día! 😀
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OT
OpenTable Diner
Cancun
3 reviews
5.0
3 reviews
Dined on 14 May 2023
overall5food5service4ambience5
Fue una gran comida solo como el servicio de Alejandro y Augusto muy bueno, nuestro mesero fue bueno y eficaz pero no me gusta la manera tan poco delicada de venderte las opciones más elevadas de precio o de quererte vender mas bebidas, también no me parece bien ir al llevarte la cuenta la pregunta sea…¿ esta bien con el 15? Refiriéndose a la propina, siempre damos el 15 si el servicio es bueno, pero no se ve bien que el mesero sea así de insistente con las cosas del dinero. Me encantaron las chocolatas y el pescado de la barra de pescado y siempre el sabor de riquísimo!
El Timón de Cancún Zona HoteleraResponded on 15 May 2023
¡Agradecemos mucho tus comentarios! Para nosotros es muy importante la satisfacción de nuestros clientes, por ello queremos ofrecerte de antemano una disculpa por lo ocurrido en tu visita. Enseguida te comparto el número de nuestro director general, para que puedas compartir con él mas a detalle sobre lo ocurrido y pueda darle seguimiento a tu caso. +52 55 2898 6636 Esperamos que tengas excelente día. 🧡
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M
Magic
Cancun
26 reviews
vip
2.0
26 reviews
Dined on 4 May 2023
overall2food3service1ambience5
Good food although again they add to the check food items we didn’t ask .
El Timón de Cancún Zona HoteleraResponded on 23 May 2023
We would like to offer our apologies for this inconvenience with us. We will share with you the WhatsApp number of our manager so that you can communicate with him and talk to him about what happened and find a solution to this situation. +52 55 2898 6636
Is this helpful?
M
Magic
Cancun
26 reviews
vip
1.0
26 reviews
Dined on 9 April 2023
overall1food1service1ambience5
We had been a couple times at this place always good although this time the food wasn’t truly great, poor service & they trick us by adding food items we didn’t order on the check so double check before you pay.
El Timón de Cancún Zona HoteleraResponded on 3 May 2023
We would like to offer our apologies for this inconvenience with us. We will share with you the WhatsApp number of our manager so that you can communicate with him and talk to him about what happened and find a solution to this situation. +52 55 2898 6636
Is this helpful?
JA
JenAndScott
Las Vegas
1 review
5.0
1 review
Dined on 5 April 2023
overall5food5service5ambience5
The property was right on the beach. People were enjoying the swimming and some tables were down on the beach for them. Laid back but nice atmosphere. Excellent service. The coconut shrimp was absolutely delicious. We ate so much it was hard to walk out. We had the fish combo plate, soup, grilled octopus, coconut shrimp and two alcoholic beverages. With a healthy tip, 120 bucks.
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OT
OpenTable Diner
Caribbean
1 review
3.0
1 review
Dined on 2 April 2023
overall3food3service1ambience3
Too many customers , not enough waiters , took more than 45 minutes for simple one cocktail and one ceviche
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OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on 23 February 2023
overall5food5service5ambience4
Muy buen servicio por parte del staff, amabilidad y conocimiento de su menú. Los alimentos de excelente calidad y sabor
El Timón de Cancún Zona HoteleraResponded on 3 March 2023
¡Mucas gracias por tu visita¡ 😀
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NZ
1NewZagatsGuide
Philadelphia
456 reviews
vip
4.0
456 reviews
Dined on 9 February 2023
overall4food4service4ambience4
We enjoyed the favorites! The chips and salsa that come with the table, we ordered the mixed Shrimp and Octopus and fish ceviche with avocado which was fabulous, and we don’t drink alcohol so we got the Tamarind juice and it was delicious. My friend ordered a vanilla ice cream and it was very vanilla, almost like a birthday cake! She loved it! I particularly love the mints on the way out! They are probably the best mints of any restaurant! I love the view by the beach right on the water. But it did have a little rain sprinkler, and they let the protective shades down at the end of our meal. They have fabulous murals and a very fun bathroom…I’m always dancing in that girls room because they have the best music! They were very nice to us and gave us a bag to protect my friends pocketbook… We had the best meal for only about $15 each! How wonderful is that! Easy to get to we took a little walk from her hotel at Ocean Dream. Perfect location!
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NZ
1NewZagatsGuide
Philadelphia
456 reviews
vip
5.0
456 reviews
Dined on 21 January 2023
overall5food4service4ambience4
The best part was the fresh mixed shrimp and octopus and fish ceviche! Absolutely loved the fresh coconut drink! Absolutely absolutely loved the hibiscus drink and the Tamarind drink! My friend went crazy for the spicy tomato broth fish seafood soup, and we also had fresh shrimp but it had the heads on them, still my friend went crazy for those. We did have some sorbet for dessert and again my friend went crazy for it… The location was fabulous right on the ocean and we were watching a white bird have its fish dinner. Love all of the murals especially in the bathrooms!
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OT
OpenTable Diner
Cancun
2 reviews
4.0
2 reviews
Dined on 18 January 2023
overall4food4service5ambience5
Good food and ambient, great range of fresh fish from the market and lovely staff. Expensive meal (for 2 people) but it was probably the best place we found in Cancun.
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S
Shamsa621
New York Area
8 reviews
3.0
8 reviews
Dined on 2 January 2023
overall3food3service5ambience3
Overall a 3/5 - wouldn’t recommend to those that enjoy a higher expectation of food complexity & quality, but def good for families with simpler tastes. Service: 5/5. Only downside was a little language barrier, but we made it work with my broken Spanish and their limited English. Food quality: 2/5. The grilled chicken I got was salty but passable. Chips were stale unfortunately and the salsa provided was either not fresh or just not my style. My friends coconut shrimp was not fully cooked / soggy and impossible to eat. Shrimp empanada was bland / not tasty at all; perhaps not cooked properly. Price: appropriate for portion size, but far too high for the quality. Note - they automatically add 15% gratuity to your check.
El Timón de Cancún Zona HoteleraResponded on 13 January 2023
We appreciate your comments and we will take them into account to provide you with an excellent service. They are very important to us, as is the experience you share with us. 🙌
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OT
OpenTable Diner
Cancun
7 reviews
4.0
7 reviews
Dined on 1 January 2023
overall4food4service2ambience4
De las veces que he ido siempre ha estado bien el servicio pero hoy me decepcionaron mucho. Súper lentos y para todo tuve que estar pidiendo las bebidas, platos, totopos, todoooo..
El Timón de Cancún Zona HoteleraResponded on 13 January 2023
Lamentamos la situación que nos compartes, de ante mano te brindamos una gran disculpa. Esperemos puedas visitarnos pronto para que nos permitas mejorar tu experiencia. 🙌🦐
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OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on 1 January 2023
overall5food4service4ambience4
Excelente servicio de Christian, calidad y precio de comida buenos.
El Timón de Cancún Zona HoteleraResponded on 13 January 2023
Muchas gracias por compartirnos tu experiencia. No dejes de visitarnos, para nosotros es todo un placer poder atenderte. 🦐
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M
Magic
Cancun
26 reviews
vip
5.0
26 reviews
Dined on 12 November 2022
overall5food5service5ambience5
Great food & service
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OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on 26 September 2022
overall5food5service1ambience5
Pedimos 1 comida con arroz otra sin y las trajeron ambas iguales. Le comente al mesero y dijo que traería lo que falto y nunca sucedio
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OT
OpenTable Diner
Omaha
1 review
5.0
1 review
Dined on 12 September 2022
overall5food5service5ambience5
We celebrated our anniversary and it was a great dining experience! Christian was very helpful on our dish selection and very informative. We were even surprised with a complimentary ice cream dessert with a sparkler touch at the end. Very pleasant and enjoyable evening.
El Timón de Cancún Zona HoteleraResponded on 19 September 2022
Hello! Thank you for visit us and give us your feedback🤩 See you soon again!
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OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on 9 August 2022
overall5food5service5ambience3
妻と息子で食事をしました。料理の味、ボリューム、価格もちょうど良く満足しています。スタッフの対応が良くとても気分が良かったです。ビーチとの距離が近いのでビーチ側のテーブルにするとビーチにいる人たちが気になるなと思いました。
El Timón de Cancún Zona HoteleraResponded on 12 August 2022
ご覧いただきありがとうございます！私たちはあなたの訪問をとても楽しみにしていました。🤩
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LC
LuisC
Puebla
1 review
5.0
1 review
Dined on 7 August 2022
overall5food5service4ambience4
Un pulpo chamuscado y un coctel de caracol sobresaliente
El Timón de Cancún Zona HoteleraResponded on 9 August 2022
¡Gracias por su visita! Ha sido de total agrado recibirlos
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OT
OpenTable Diner
Mexico City
2 reviews
4.0
2 reviews
Dined on 29 July 2022
overall4food5service5ambience5
Muy bueno el lugar y la comida. Solo limpien sillas y mesas entre cambio de personas, muy pegajosas
El Timón de Cancún Zona HoteleraResponded on 9 August 2022
¡Gracias por su visita! Estaremos dando seguimiento a lo mencionado
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OT
OpenTable Diner
Nashville
2 reviews
5.0
2 reviews
Dined on 25 July 2022
overall5food5service5ambience5
Our experience at El Timon was great. The service and food was amazing. Highly recommend.
El Timón de Cancún Zona HoteleraResponded on 26 July 2022
Hello! Thank you for your visit and your great feedback! See you soon again 😃
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RV
RicardoV
Cancun
1 review
4.0
1 review
Dined on 16 July 2022
overall4food4service5ambience4
Muy buen servicio desde el valet todo buenísimo el mesero Graciano excelente es el mejor
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KG
KarenG
Cancun
1 review
5.0
1 review
Dined on 2 July 2022
overall5food5service5ambience5
Comida deliciosa, con buena experiencia y excelente precio! Si superó mis expectativas :)
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OT
OpenTable Diner
Cancun
1 review
4.0
1 review
Dined on 19 June 2022
overall4food4service4ambience4
En general bien, solo un poco tardado la entrega de alimentos
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BL
BeatrizL
Cancun
1 review
5.0
1 review
Dined on 19 June 2022
overall5food5service5ambience5
Hice una recervacion en linea y el servicio fue excelente! Pedí mesa frente a la playa y nos atendieron increíble, la comida deliciosa y muy divertida la decoración de los platillos.
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OT
OpenTable Diner
Cancun
1 review
3.0
1 review
Dined on 13 June 2022
overall3food4service1ambience5
Great beach-front location, nice seafood though not spectacular. Unfortunately we had problems with the service - main courses coming out before starters - wrong drinks on the bill - not impressed as it was meant to be a special last night in Mexico experience 🫤 Obviously I refused to pay the 15% auto added (illegal) tip!! 🤨🧐🥸
1 person found this helpful
OT
OpenTable Diner
Cancun
1 review
5.0
1 review
Dined on 11 June 2022
overall5food5service5ambience5
Un servicio excelente, muy fresco el lugar, frente a la playa
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OT
OpenTable Diner
Mexico City
16 reviews
vip
5.0
16 reviews
Dined on 28 May 2022
overall5food5service4ambience5
Me encanta la comida de ahí
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OT
OpenTable Diner
Cancun
1 review
2.0
1 review
Dined on 28 May 2022
overall2food1service5ambience5
The view of the ocean was great. They had fresh coconut water that we drank from a coconut…restaurants don’t usually have that. They also had amazing horchata. I’d recommend just sticking with drinks and chips and salsa because the food wasn’t good at all. The wait staff was great though!
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OT
OpenTable Diner
Houston
3 reviews
5.0
3 reviews
Dined on 15 May 2022
overall5food5service5ambience5
It was fantastic! The food was fresh and delicious! Definitely recommend to others!
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A
Alejandra
Cancun
4 reviews
5.0
4 reviews
Dined on 24 April 2022
overall5food5service5ambience5
Todo perfecto, desde el servicio de la hostes hasta el valet 😊
El Timón de Cancún Zona HoteleraResponded on 9 September 2022
¡Hola Alejandra! Muchas gracias por dejarnos los comentarios de tu experiencia 🤩 Nos encanta saber que todo ha sido de su agrado, ¡Nos vemos pronto nuevamente!
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SG
SilviaG
Cancun
1 review
5.0
1 review
Dined on 27 March 2022
overall5food5service5ambience5
El mesero Marcos fue de gran apoyo para decidir qué comer y siempre estuvo al tanto de nosotros
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EL
EdgarL
Cancun
1 review
3.0
1 review
Dined on 27 March 2022
overall3food4service3ambience3
La reservación era a las 11 am y abren hasta las 11:45 y empiezan a tomar orden a las 12 .. una hora esperando el servicio …..
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t
tinac
Atlanta Metro
1 review
5.0
1 review
Dined on 13 February 2022
overall5food5service5ambience5
Everything was great. The servers were friendly and fast. The food was great.. we didn't like the very windy ocean but the reasturant had no control over that. One waitor brought out a large live lobster that really entertined me. If I return to the area i will be back and reccomend this reasturant.
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DP
DanielP
Cancun
2 reviews
4.0
2 reviews
Dined on 24 December 2021
overall4food4service5ambience4
Conocia el lugar cuando tenia otro nombre, parece haber mejorado incluso.
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OT
OpenTable Diner
New York Area
1 review
3.0
1 review
Dined on 7 November 2021
overall3food4service2ambience4
Pedimos 2 copas de vino y nos dieron un precio, al llegar la cuenta el mesero nos comenta que se equivoco y no podía hacer nada Me pareció fatal
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FAQs

El Timón de Cancún Zona Hotelera offers takeout which you can order by calling the restaurant at 998 478 4809.

El Timón de Cancún Zona Hotelera is rated 4 stars by 36 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

No. of diners

2 people

DateTime

25 Sept 2023

19:00

Order delivery or takeout

Google Map for El Timón de Cancún Zona Hotelera

Blvd. Kukulcan km. 9.5, Cancún, ROO 77500

Dining areas

Additional information

Cross Street
En playa Caracol
Area
Cancún
Hours of Operation
Lunch Daily 11:00 am–6:00 pm Dinner Daily 6:00 pm–11:00 pm
Cuisines
Seafood, Meat
Dining style
Casual Dining
Dress Code
Resort Casual
Parking Details
Valet
Payment Options
AMEX, Mastercard, Visa
Entertainment
Fish Market
Additional
Patio/Outdoor Dining, Vegan

Website
https://eltimondecancun.com/
Phone number
998 478 4809

El Timón de Cancún Zona Hotelera

Make a booking

Order delivery or takeout

Dining areas

Additional information

Menu

What 36 people are saying

Overall ratings and reviews

FAQs

Does El Timón de Cancún Zona Hotelera offer delivery through OpenTable or takeout?

How is El Timón de Cancún Zona Hotelera restaurant rated?

Is El Timón de Cancún Zona Hotelera currently accepting bookings?

Make a booking

Order delivery or takeout

Dining areas

Additional information