Elephant & Castle - Galway

Sort by

1. MG

   MaryG

   Connacht

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   overall2food3service3ambience1

   Omelette was served with a few tortilla chips and about a teaspoon of salsa. It was bad value .
   

   Report
2. E

   Emma

   1 review

   5.0

   1 review

   Dined on 26 May 2023

   overall5food5service5ambience5

   The food was amazing and the staff were lovely. We will definitely be back again to try some of the deserts
   

   Elephant & Castle - GalwayResponded 5 days agoThanks for the lovely review Emma :-)
   

   Report
3. EH

   EdelH

   1 review

   5.0

   1 review

   Dined on 25 May 2023

   overall5food5service5ambience5

   I was in the restaurant last night for friends 30th the staff went above and beyond with their personality and their service. We had a fantastic night and definitely will be back.
   

   Report
4. DF

   DavidF

   Connacht

   2 reviews

   5.0

   2 reviews

   Dined on 24 May 2023

   overall5food5service5ambience5

   Came here again for our Son's graduation and stayed for the wings! Lovely food as always and the staff are very friendly and always checking to see we've enough of everything. Nice, relaxed atmosphere. We were there for three hours and at no stage felt we were being rushed out the door (as with other places sometimes). Would definitely recommend.
   

   Report
5. MO

   MarieO

   1 review

   5.0

   1 review

   Dined on 17 May 2023

   overall5food5service5ambience5

   Staff were absolutely lovely, they even sang happy birthday to my daughter
   

   Report
6. R

   Reviewer

   Connacht

   2 reviews

   4.0

   2 reviews

   Dined on 7 May 2023

   overall4food5service5ambience5

   Lovely ambiance, great service, excellent food but very small portions for the price you pay.
   

   Report
7. C

   Cathy

   1 review

   2.0

   1 review

   Dined on 3 May 2023

   overall2food3service1ambience3

   Got chicken wings and did not receive a bowl to wash fingers as I usually do. Waiter was not attentive to our table. Got the chocolate mouse and it was so small not worth the money.
   

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 29 April 2023

   overall5food5service5ambience5

   Great food, great service and really modern setting.
   

   Report
9. k

   keithm

   Connacht

   1 review

   5.0

   1 review

   Dined on 28 April 2023

   overall5food5service5ambience5

   Excellant service food and atmosphere will be back
   

   Report
10. MR

    MarcisR

    Connacht

    1 review

    5.0

    1 review

    Dined on 27 April 2023

    overall5food5service5ambience5

    It was a such an amazing experience and a great night in. The staff were unbelievable, always checked up if we needed anything. Rylan even sang a happy birthday at our table and was very pleasant and nice to us through out the whole night . The food was amazing and massive portions as well as the cocktails were unbelievable. Highly recommend this place for a dinner night or even just dinner
    

    Report
11. J

    John

    Connacht

    2 reviews

    5.0

    2 reviews

    Dined on 24 April 2023

    overall5food5service5ambience5

    Food was amazing, had amazing service from Rylan and Darragh will definitely be back.
    

    Report
12. SG

    SiobhanG

    1 review

    2.0

    1 review

    Dined on 23 April 2023

    overall2food2service2ambience3

    Had high hopes after visiting Sophies earlier in the week, but was really disappointed with Elephant and Castle. Staff were friendly but not very observant. Waited a long time for our starter dishes to be cleared even though it was very quiet and plenty of staff walking around. Starters were very good of Chicken Wings and Soup, but the mains was not great. Two of us had beef burgers which were bland and very dry and looked to be almost burnt. One had a chicken fillet burger which was drowned in a white sauce and very greasy. The fries were already salted which was disappointing as I don't use salt and wasn't expecting them to be pre salted. I would be reluctant to go back and eat here again.
    

    Report
13. OT

    OpenTable Diner

    Dublin

    1 review

    5.0

    1 review

    Dined on 15 April 2023

    overall5food5service5ambience5

    Good food big portions and friendly staff , definitely recommend the wings
    

    Report
14. KM

    KaylaM

    1 review

    3.0

    1 review

    Dined on 14 April 2023

    overall3food2service3ambience3

    Did not live up to our expectations. Restaurant looked lovely but the food and drinks were standard at best. We didn’t eat our starter but the mains were slightly better. Has potential but won’t be back unfortunately.
    

    Report
15. BN

    BriceN

    Dublin

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 8 April 2023

    overall5food5service5ambience5

    Excellent food. Great service. Beautiful setting. The seafood tagliatelle is so fresh and tasty, and the chicken wings, signature E&C.
    

    Elephant & Castle - GalwayResponded on 9 April 2023Thank you for the great feedback Brice!
    

    Report
16. TF

    TeresaF

    Connacht

    2 reviews

    5.0

    2 reviews

    Dined on 7 April 2023

    overall5food5service5ambience5

    Excellent all round. Made for a lovely evening with family. Looking forward to a return visit
    

    Report
17. AD

    AaronD

    Connacht

    1 review

    5.0

    1 review

    Dined on 6 April 2023

    overall5food5service5ambience5

    Staff were extremely welcoming and accommodating, the venue was amazing and the food was perfect, loved it !
    

    Report
18. J

    Jennifer

    Connacht

    1 review

    4.0

    1 review

    Dined on 4 April 2023

    overall4food5service2ambience5

    We were waiting nearly an hour for our food even though it was very quiet
    

    Elephant & Castle - GalwayResponded on 6 April 2023Apologies for the delay Jennifer, thanks for the feedback.
    

    Report
19. R

    Rhys

    Dublin

    1 review

    3.0

    1 review

    Dined on 1 April 2023

    overall3food3service3ambience5

    The cocktails were lovely and the share nachos were very nice, would recommend them both, however the mains were very disappointing, we both ordered two types of burgers both lacked presentation and not great over all. Service was good but felt very rushed and tried clearing the table before we were finished.
    

    Elephant & Castle - GalwayResponded on 3 April 2023Thanks for the feedback Rhys.
    

    Report
20. AM

    AoifeMcs

    Connacht

    1 review

    5.0

    1 review

    Dined on 1 April 2023

    overall5food5service5ambience5

    Staff were so lovely and helpful! Venue is so nice and food was so tasty! Would definitely recommend for food and drinks.
    

    Elephant & Castle - GalwayResponded on 3 April 2023Thanks for the 5 star review Aoife!
    

    Report
21. JF

    JFee

    Connacht

    1 review

    1.0

    1 review

    Dined on 31 March 2023

    overall1food1service2ambience2

    Poor food. We had high expectations and got really disappointed,we ordered burgers and the presentation and quality was so low. Ambient is cool but food not at all. Defo would not recommend.
    

    Elephant & Castle - GalwayResponded on 1 April 2023JFee we are really sorry that you didn't have a great first experience in Elephant & Castle. The burger dishes do state on the menu exactly what sauces/ toppings come with each one and not all of them include sauces. Any sauces can of course be added on request. Where chips are included as part of the dish, they are served on the plate and not in a separate bowl. We apologise that the burger was overcooked, we would have made a fresh one for you had this of been mentioned during your visit.
    

    Report
22. OT

    OpenTable Diner

    Portugal

    3 reviews

    4.0

    3 reviews

    Dined on 30 March 2023

    overall4food4service4ambience5

    Excellent experience. Food very nice in very comfortable surroundings
    

    Elephant & Castle - GalwayResponded on 31 March 2023Thanks for the lovely review :)
    

    Report
23. MB

    MaireB

    Connacht

    2 reviews

    5.0

    2 reviews

    Dined on 21 March 2023

    overall5food5service4ambience5

    Three out of four of us had burgers. They were delicious and great value. The 4th person had chicken wings - probably the best wings ever! We had 2 desserts which were very good - icecream and Affogato.
    

    Report
24. LB

    LouiseB

    New York Area

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 19 March 2023

    overall4food5service4ambience5

    Lovely Mother’s Day meal, 4 kids and 4 adults, menu catered for all. Food was great, rosé Prosecco for the mums on arrival was a lovely touch. Ambiance and decor great too, really enjoyed and would definitely return
    

    Elephant & Castle - GalwayResponded on 20 March 2023Thanks for the lovely review, we are glad that you had a nice mother's day with us :-)
    

    Report
25. GL

    GrettaL

    Leinster

    1 review

    5.0

    1 review

    Dined on 17 March 2023

    overall5food5service5ambience5

    Come to elephant and castle everytime I’m in galway and it never misses! Staff are amazing and food is next to none! Cant rate it highly enough!
    

    Elephant & Castle - GalwayResponded on 20 March 2023Thanks for the lovely feedback Gretta!
    

    Report
26. BC

    BillC

    Connacht

    1 review

    3.0

    1 review

    Dined on 24 February 2023

    overall3food3service2ambience4

    Poor service. Ordered a bottle of wine from the waitress and she forgot it. Then ordered it again and she started talking to the table beside us shooting the breeze for about 5 minutes. Forgot the wine again. Then brought a glass which I kept. Then forgot the bottle again..🫣🫣
    

    Elephant & Castle - GalwayResponded on 27 February 2023Really sorry to hear about your experience with us Bill. We pride ourselves on our customer service and we didn't hit the mark this time. Apologies,and thanks for the feedback. Hopefully we will welcome you again soon.
    

    Report
27. A

    Angela

    Hertfordshire

    4 reviews

    5.0

    4 reviews

    Dined on 24 February 2023

    overall5food5service5ambience5

    Our server was so lovely. All service was excellent. Food great. Cocktails excellent!
    

    Elephant & Castle - GalwayResponded on 27 February 2023Thanks a million Angela. Delighted to hear you had such a great time
    

    Report
28. OT

    OpenTable Diner

    Dublin

    1 review

    5.0

    1 review

    Dined on 16 February 2023

    overall5food5service5ambience5

    Great food great value. Amazing interior. Great atmosphere.
    

    Elephant & Castle - GalwayResponded on 18 February 2023Thanks for the 5 star review!
    

    Report
29. OT

    OpenTable Diner

    Connacht

    1 review

    5.0

    1 review

    Dined on 14 February 2023

    overall5food5service5ambience5

    Lovely food, lovely service would come back
    

    Report
30. A

    Anonymous

    Connacht

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 4 February 2023

    overall5food5service5ambience5

    First time in. Great service, great food. Definitely be back
    

    Elephant & Castle - GalwayResponded on 5 February 2023Thanks for the feedback, glad you enjoyed :)
    

    Report
31. AG

    AshlingG

    New York Area

    6 reviews

    vip
    2.0

    6 reviews

    Dined on 3 February 2023

    overall2food2service2ambience2

    We went in at 5pm and the restaurant was really quiet. The furnishings were quite nice (very much inspired by the Ivy) but the food was disappointing. It was basic fast food. The menu was short so choices were limited. The desserts sounded very unappealing, so we didn’t order any. We won’t be back.
    

    Elephant & Castle - GalwayResponded on 5 February 2023Really sorry to hear you didn't enjoy your experience with us Ashling. We have a very extensive food offering in Elephant and Castle as it's an all day menu. Sorry if our menu was not what you were looking for.
    

    Report
32. OT

    OpenTable Diner

    Connacht

    1 review

    5.0

    1 review

    Dined on 28 January 2023

    overall5food5service5ambience5

    Excellent service and food
    

    Report
33. BH

    BrendanH

    Connacht

    1 review

    5.0

    1 review

    Dined on 14 January 2023

    overall5food5service5ambience5

    Great venue, great food and very enjoyable visit to Elephant & Castle.
    

    Elephant & Castle - GalwayResponded on 18 January 2023Thanks for this great 5 star review Brendan!
    

    Report
34. AL

    AoifeL

    Connacht

    1 review

    5.0

    1 review

    Dined on 6 January 2023

    overall5food5service5ambience5

    The staff were fantastic and very friendly and very attentive
    

    Elephant & Castle - GalwayResponded on 8 January 2023Thanks for the 5 star review Aoife
    

    Report
35. CR

    CaroleR

    Dublin

    1 review

    4.0

    1 review

    Dined on 6 January 2023

    overall4food4service5ambience3

    Great friendly and efficient service. We shared the hummus starter with toasted bread and olives - delicious. Vegetarian halloumi and veg ciabatta sandwich and lemon and pea risotto were really good, we both enjoyed them immensely. Both were hot and fresh. Would really recommend for casual dining in Galway.
    

    Elephant & Castle - GalwayResponded on 8 January 2023Thank you for this lovely review Carole
    

    Report
36. FW

    FergalW

    Connacht

    1 review

    4.0

    1 review

    Dined on 3 January 2023

    overall4food4service3ambience3

    Noted on booking that was Sarah’s birthday but no acknowledgement at all by staff. Took a while to get servers attention for bill. Food was lovely. Drinks lovely. Looked like management Staff on computers and phones at next booth - thought it was a bit unprofessional!
    

    Elephant & Castle - GalwayResponded on 6 January 2023Sorry that we didn't acknowledge the birthday Fergal but I am glad that despite that you enjoyed the food and drinks. We do not have offices in the hotel so our team do any admin work they need to do front of house. Our Restaurant Sales Manager also works from Elephant and Castle taking bookings over the phone.
    

    Report
37. S

    Sean89

    Exclusive

    1 review

    1.0

    1 review

    Dined on 1 January 2023

    overall1food1service1ambience2

    My friends and I all ordered different types of burgers and they were all burnt and over cooked no juice whatsoever ever in the burgers. It was like a char burnt burger you would get at a BBQ definitely won’t be going back again.
    

    Elephant & Castle - GalwayResponded on 2 January 2023We are so sorry about this Sean, had it of been mentioned at the time we would have replaced the burgers for you.
    

    Report
38. MH

    MoiraH

    Connacht

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience5

    Great variety of courses, good food, lovely atmosphere with great service.
    

    Elephant & Castle - GalwayResponded on 2 January 2023Thanks for the lovely review Moira!
    

    Report
39. A

    Anon

    Leinster

    2 reviews

    5.0

    2 reviews

    Dined on 31 December 2022

    overall5food5service5ambience5

    Food is unreal, reasonably priced for the size of the portions. Cocktails like a work of art when they come out! Definitely fine dining! The chicken wings are amazing!
    

    Elephant & Castle - GalwayResponded on 2 January 2023Thanks for the amazing 5 star review Chloe!
    

    Report
40. K

    Karen

    Dublin

    1 review

    1.0

    1 review

    Dined on 31 December 2022

    overall1food3service1ambience4

    The restaurant is lovely but although advertised as child friendly it was not. The staff were more interested in chatting between themselves tgan taking an order. When asked if we could get a slight variation on the menu we got a point blank no. We were finished by the time we were asked if we needed anything or if it was OK.
    

    Elephant & Castle - GalwayResponded on 1 January 2023We are really sorry that you didn't have a great experience in Elephant & Castle. We do have a children's menu and we would be a popular restaurant for families. We do try to accommodate requests however it isn't always possible when the restaurant is very busy. I apologise also that the service from the team wasn't up to scratch.
    

    Report