Firebirds Wood Fired Grill - Charlotte - Northlake

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1. OT

   OpenTable Diner

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   overall5food5service2ambience5

   Only thing keeping this from being a perfect score was the guy that brought a piping hot plate out and sat it in front of a 1yr old. Had moved the items on the table so that the food could be sat in front of us. As soon as the plate was down our baby reached for it.. luckily I was able to put my hands in front of him to prevent him from being burned. Those bringing out the food need to have better awareness when babies and toddlers are present. The waitress was very nice!! Drinks were excellent.

   Report
2. CG

   CamilleG

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food2service5ambience4

   Food was NOT Good for the price. But our server was great!

   Report
3. OT

   OpenTable Diner

   Charlotte

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service5ambience4

   We reserved our table for Queen‘s feast through OpenTable. We got there before our reservation and they had our table ready. The service was good the bar was a little slow on the drinks but they were busy. The food was excellent and we do plan to go back.

   Report
4. SK

   ShiKnows

   Charlotte

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   overall4food4service4ambience4

   Came for an early dinner after seeing a show in Uptown. My steak, cooked medium, was really well seasoned. Our waiter Elijah? seemed a bit new but was friendly and attentive.

   Report
5. LT

   LydiaT

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service4ambience4

   Queen's Feast prime rib was a good value at $40. Satisfied the members of my party that chose it.

   Report
6. OT

   OpenTable Diner

   Charlotte

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   This place is great! We had a lovely anniversary dinner!

   Report
7. N

   Nikki10

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food5service4ambience5

   The food was wonderful and the server was awesome.

   Report
8. SS

   SheilaS

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   overall5food4service5ambience5

   The service was excellent. Our server did a wonderful job.

   Report
9. PF

   PerryF

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service5ambience5

   Table wasn’t ready when we arrived. The one in Huntersville seems to always have the table ready at the respected time of arrival.

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 18 January 2023

    overall5food5service5ambience5

    Had a wonderful birthday lunch here today. Would definitely come back to visit in the future.

    Report
11. OT

    OpenTable Diner

    Raleigh

    1 review

    5.0

    1 review

    Dined on 14 January 2023

    overall5food5service5ambience5

    Cain waiter was awesome

    Report
12. JW

    JustinW

    Charlotte

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 13 January 2023

    overall5food5service5ambience5

    Try the tuna street tacos (bar bite menu), they were amazing. The pineapple martinis were very good as well. Favorite menu item: Bruschetta Pasta.

    Report
13. K

    Kenl

    Charlotte

    6 reviews

    4.0

    6 reviews

    Dined on 13 January 2023

    overall4food4service5ambience5

    Firebirds is typically a good experience. There is a good variety of food and the service is always impeccable

    Report
14. CK

    ChristopherK

    Charlotte

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 10 January 2023

    overall5food5service5ambience5

    Waiter was the best he made the evening worth it.

    Report
15. RQ

    RaQuandraD

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on 9 January 2023

    overall3food3service3ambience4

    Food took forever to come to the table and when it came it wasn't hot. Waitress also needed help on customer service. Stick with firebirds in Southpark or rea rd

    Report
16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 4 January 2023

    overall5food5service5ambience5

    Had the best time. Food was amazing. Great staff. And reasonable prices.

    Report
17. P

    Porsha

    Detroit

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Food and service were amazing. Our large party was seated promptly at our reservation time. They were polite and patient with everyone. All orders came out hot, correct, and in good timing. Couldn’t have asked for a better evening.

    Report
18. MM

    MelissaM

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Great food and service. Nice environment. Large portions.

    Report
19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Just new year’s with kid’s

    Report
20. B

    Brit

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Love I’ve never had a bad experience clean. The food was good, and the service was great.

    Report
21. R

    hughR

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service4ambience5

    A good restaurant. Very good steak and good atmosphere. We just need some good news for or rebranding of the North Lake Mall.

    Report
22. LG

    LauraG

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience5

    Great service from our waiter. Nice ambience and good food.

    Report
23. VF

    VFJT

    Washington DC

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience5

    New Year’s Eve 2022

    Report
24. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience5

    Enjoyed the experience with our kids.

    Report
25. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 30 December 2022

    overall4food5service5ambience5

    Great food but expensive. Definitely worth it for the special occasion.

    Report
26. LB

    LameikiaB

    1 review

    5.0

    1 review

    Dined on 29 December 2022

    overall5food5service5ambience5

    We had an amazing dinner and the staff was so pleasant.

    Report
27. DL

    DerekL

    Western NC

    1 review

    2.0

    1 review

    Dined on 26 December 2022

    overall2food4service1ambience1

    The food was great. Service was absolutely horrible.

    Report
28. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on 26 December 2022

    overall5food5service5ambience5

    Anastasia was the absolute BEST waitress I have ever had at Firebirds. So sophisticated and knowledgeable. I enjoyed her serving us. Only negative is their bathrooms were disgusting. Food and service was great!

    Report
29. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    3.0

    3 reviews

    Dined on 24 December 2022

    overall3food3service5ambience3

    Dined at Northlake Firebirds for Christmas Eve. The filet mignons were not very good, which is what the majority of the family ordered.

    Report
30. OT

    OpenTable Diner

    Charlotte

    1 review

    1.0

    1 review

    Dined on 24 December 2022

    overall1food1service1ambience1

    Christmas Eve There were 5 of us for Christmas Eve dinner. The waiter only got 2 of our orders correct. When he tried to make it right, Management did not cooperate. It took almost an hour to receive our order- although 2 dinners were served earlier. They never did complete the order correctly. Once we asked to speak to the Manager, we were basically ignored from that point on. Finally the Manager came over to speak with us and simply gave excuses and blamed the server. He only deducted one meal and overcharged us for another. They were very fortunate that we even stayed to pay the bill as we had to seek someone out to pay it!! Since all of this took over 2 hours, we missed our Christmas Eve service and this special dinner was extremely uncomfortable, frustrating, and basically a disaster. Management should have taken the time to provide the level of service Firebirds charges it’s guests for……I would NEVER recommend this restaurant!! Definitely ruined Christmas Eve.

    Report
31. AM

    AndyMarin

    Charlotte

    1 review

    5.0

    1 review

    Dined on 24 December 2022

    overall5food5service5ambience5

    Really nice place to have dinner with family and friends! Always good service and great food

    Report
32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 18 December 2022

    overall5food5service5ambience5

    It was a very special occasion,the service was good,the food was awesome,it was an unforgettable occasion

    Report
33. AK

    AmyK

    Charleston

    1 review

    5.0

    1 review

    Dined on 18 December 2022

    overall5food5service5ambience5

    Food was very tasty and our server was there at just the right times asking if all was fine.

    Report
34. M

    Mrm676

    Charlotte

    20 reviews

    5.0

    20 reviews

    Dined on 17 December 2022

    overall5food5service5ambience5

    We decided to go here for a date after Christmas shopping at Northlake mall. Everything was very good, and our server took very good care of us.

    Report
35. DH

    DavidH

    1 review

    3.0

    1 review

    Dined on 14 December 2022

    overall3food5service2ambience4

    Food was great! Our server struggled to keep up with our table. All our food didn't come out at the same time. Had to ask for a salad that was ordered but never made it out. Had to ask for some drink refills. We were not offered dessert, had to ask for it.

    Report
36. D

    Delicious

    Charlotte

    102 reviews

    vip
    1.0

    102 reviews

    Dined on 14 December 2022

    overall1food3service1ambience3

    We were seated, waitress took our drink and appetizer order, which were brought to the table in a reasonable time. At that time we ordered our meals(sandwiches). After 25 minutes waiting for the sandwiches and no hope in sight, we paid for the appetizer and left. This was not the first time we’ve had problems w/this restaurant at lunchtime. Doubtful we’ll go for lunch at this location in the future

    Report
37. OT

    OpenTable Diner

    Charlotte

    4 reviews

    3.0

    4 reviews

    Dined on 11 December 2022

    overall3food2service5ambience5

    Im gonna be honest...restaurants that serve wine and drinks in glasses need to find a better way to clean them...their glasses especially wine glasses that people actually put their lips on don't look clean...our food took forever and the vegetable medley that I got literally looked like it was completely thrown together...carrots...hard like they weren't cooked...huge pieces of onion....basically hot but raw zucchini and squash...not the least bit cooked and let talk about the piece of the top of a tomato mixed in...like the piece of tomato that you throw away when slicing...a fruit fly harrassed us our entire dinner...the lobster spinach dip and chips was delicious...

    Report
38. N

    Nadia

    1 review

    5.0

    1 review

    Dined on 10 December 2022

    overall5food5service5ambience5

    Food was amazing definitely will be coming back !!!

    Report
39. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 9 December 2022

    overall2food3service2ambience2

    Only saw our server to get our order and bring our check. The food was very salty and the fish was over cooked. They never acknowledged our anniversary although I added the information to our reservation. This place used to be very good but was very disappointing.

    Report
40. OT

    OpenTable Diner

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on 7 December 2022

    overall5food5service5ambience5

    I had a great experience at this restaurant with friends who have never been before. Great first experience for them. Service from Alicia was great & the food was delicious!

    Report