Bonnies at Glasson Lakehouse

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1. CR

   ClaireR

   Leinster

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent food and even better service. Highly recommend 👌

   Report
2. E

   Ellie1977

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service1ambience3

   Friendly but untrained staff in a busy restaurant is never going to work we’ll and sadly, despite the chefs best efforts the whole thing falls apart rapidly when waiting 25 minutes for menus. Missing cutlery, no working salt and pepper mills and a general lack of attention and service paid to tables. The poor staff seem to spend most of the time walking between the kitchen and the restaurant area rather than attending to customers.

   Report
3. OT

   OpenTable Diner

   Mayo

   2 reviews

   5.0

   2 reviews

   Dined on 6 August 2022

   overall5food5service5ambience5

   We had a lovely anniversary lunch, nice chilled out ambience and lovely outdoors!

   Report
4. N

   Niamh

   Cork

   2 reviews

   3.0

   2 reviews

   Dined on 6 August 2022

   overall3food4service2ambience4

   Nice food but waited one hour after ordering with no compensation

   Report
5. BM

   BrianM

   Leinster

   1 review

   5.0

   1 review

   Dined on 4 August 2022

   overall5food5service5ambience5

   Had a lovely dinner date with amazing view of the lake. Followed by drinks outside

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6. N

   None

   Leinster

   1 review

   3.0

   1 review

   Dined on 31 July 2022

   overall3food3service2ambience3

   No mushrooms served with steak even tho it was on menu. Just a steak and small few onions. Few chips on the side. Happy with fish and chips very nice. Got a side salad looked like there was a gone off courgette in the middle. Wished our waitress smiled a bit would have made the experience a more pleasant ad it was an anniversary. When booking table I did mention that so it would have been nicer if the staff seemed a bit happier

   Report
7. SC

   SheilaC

   Leinster

   1 review

   5.0

   1 review

   Dined on 31 July 2022

   overall5food4service5ambience4

   Fantastic venue! It helped it was a beautiful, sunny day but the newly renovated hotel and restaurant was fabulous. The facilities were top notch, perfect for families and the service was top class. The staff were really friendly and top of their game!

   Report
8. VK

   VanessaK

   Portugal

   1 review

   3.0

   1 review

   Dined on 29 July 2022

   overall3food4service2ambience4

   Lovely place - food was nice but seems very disorganised. Nice waiter but it required a lot to get her attention . Think they need a good manager to run a tighter ship

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9. N

   Niamh

   Dublin

   1 review

   4.0

   1 review

   Dined on 24 July 2022

   overall4food4service4ambience4

   We had a lovely meal to celebrate our engagement. The servers gave us a glass of Prosecco each which was on the house! Very thoughtful of them. We really enjoyed the margarita cocktail, main course, and dessert. The warm chocolate brownie was to die for!

   Report
10. MM

    MariaM

    Leinster

    1 review

    3.0

    1 review

    Dined on 24 July 2022

    overall3food4service2ambience3

    Menu had been changed since I booked. Not a huge selection. Expensive. Asked for pepper only to be told “we are out of pepper” (true story!)

    Report
11. GE

    GeraldineE

    Leinster

    1 review

    5.0

    1 review

    Dined on 22 July 2022

    overall5food5service5ambience5

    Meal, service and overall experience excellent. Staff were courteous and helpful and service prompt. Food was cooked perfectly and was lovely and hot when served. The ambience in the venue was perfect. We will definitely return.

    Report
12. IM

    IvorM

    1 review

    5.0

    1 review

    Dined on 20 July 2022

    overall5food5service5ambience5

    Fantastic restaurant Food was amazing especially the salmon. Lydia was making the cocktails and they were some of the best I’ve ever tasted, Sean the manager on the day could not do enough for us and all the staff were very attentive, would definitely recommend if any occasion, the place has a relaxing atmosphere with 5 * food and service Cannot wait to return

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13. OT

    OpenTable Diner

    Dublin

    1 review

    2.0

    1 review

    Dined on 18 July 2022

    overall2food1service1ambience3

    We had to ask twice about getting our drinks to the table. We ordered a glass of wine which wasn’t given but on the bill. As well as that I ordered a chicken Caesar salad which had no chicken in it when given. Even though I addressed this with the waitress she did apologise but it wasn’t her fault however €15.50 was still charged for a chicken Caesar salad that had no chicken. This was addressed and it was not charged after having to dispute it. A non alcoholic Heineken was ordered and he was given an alcoholic Heineken which he didn’t notice until looking at the bill. This was a highly dangerous mistake considering he was driving

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14. OT

    OpenTable Diner

    Dublin

    1 review

    1.0

    1 review

    Dined on 18 July 2022

    overall1food2service1ambience1

    Poor service. Starter brought out along with main course.

    Report
15. NG

    NicG

    1 review

    3.0

    1 review

    Dined on 17 July 2022

    overall3food4service2ambience4

    A great location and lovely decor inside and out (just don’t wear your best shoes if you’re eating outside, the gravel is quite dusty). Big slide and climbing frame for kids just by the restaurant . The menu has steak, burgers, pasta, Caesar salad, fish and chips and some lovely selection boards (charcuterie, vegan, cheese). Everything was generous, tasty, well presented and reasonably priced. The service let it down a bit on both occasions I was there recently, but it looks like they are training in a number of young staff and hopefully that will soon improve. We will be going back again.

    Report
16. FH

    FionaH

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on 17 July 2022

    overall3food3service2ambience5

    The location ambience and place itself is stunning and very impressive. The staff were friendly but under trained and did not know the correct procedures for waiting tables. One example being that our plates were removed from the table before our mother had finished eating her main course, which left her feeling hurried and uncomfortable. In relation to the food, our starters were lovely, our drinks were served at the correct temperature, the desserts were very nice, but our main courses were cold when they should have been hot. Our coffees were also served tepid. I asked for boiling water and it never arrived. The cutlery and glasses were also stained from the dishwasher and this was quite off putting. Overall, a nice experience, but quite a lot to be improved upon before I would dine here again.

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17. OT

    OpenTable Diner

    Dublin

    5 reviews

    2.0

    5 reviews

    Dined on 17 July 2022

    overall2food2service2ambience3

    Overall we were quite disappointed having being expecting much better. Wine glasses arrived dirty, caked in limescale. Same with water glasses. We got some olives to share which arrived in a small glass jar around the size of a Colmans Mustard jar. There were perhaps 10 olives inside, no cocktail sticks were provided for extracting the olives out of the tiny glass jar. We both had the salmon for our main course. It was fair however the salmon itself was disappointing, there was no flavour to the fish whatsoever. We got another serving of olives, same story, no cocktail sticks for a second time. Staff were friendly and helpful however completely disorganised and poorly trained if trained at all. There was no supervision, staff were running around completely confused. There were clearly no responsibilities or tables designated. We spent €100 for lunch & drinks and left €20 tip as the staff deserved it for effort but performance was poor (it was quiet & they were rushed off their feet) and I’d hold the MIA managment responsible for that. I don’t think I will be returning after that experience which is a pity as the place has so much potential

    Report
18. RH

    RoisinH

    Connacht

    1 review

    1.0

    1 review

    Dined on 7 July 2022

    overall1food1service1ambience4

    I was very excited to visit Bonnie's but will not be rushing back. Firstly it took ten minutes for our order to be taken when we sat down. We ordered a bottle of wine and it took 15/20 minutes to be brought to our table. The wine glasses were scratched and had very bad water stains on them- there is no excuse for not shinning the glasses. There were six staff members standing around the bar, I don't understand what the delay was. The restaurant was not busy when we were there. The food when it arrived was very disappointing. The gnocchi was stodgy and the parsnips crisps were soft. The other meal was the cod and fries, the fish was dry and not very nice. Overall a very disappointing visit to a lovely place.

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19. OT

    OpenTable Diner

    Dublin

    6 reviews

    4.0

    6 reviews

    Dined on 3 July 2022

    overall4food4service4ambience5

    Beautiful views and setting

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20. J

    Joseph

    1 review

    1.0

    1 review

    Dined on 22 June 2022

    overall1food3service1ambience4

    Service was poor from the off. No menus or drinks order taken for a good 20 minutes after we sat down. No cutlery when food arrived. Several food items missing. Had to ask multiple times before we got them. All very basic things but whole service was disjointed. Food was only ok. Seemed to be plenty of staff but not sure what was going on. Wouldn’t bother going in again, will go elsewhere.

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21. JB

    JBarrett

    1 review

    1.0

    1 review

    Dined on 19 June 2022

    overall1food1service1ambience5

    The hotel is beautiful, the surroundings gorgous. The restaurant is really lovely, but the service was ok, the food was terrible. So sorry but it was almost unedible. The gnocchi I ordered was sour and looked like it had been prepared hours earlier. The chicken supreme my husband ordered, was tasteless. For such a beautifully rennovated hotel, it is such a pity. And we had heard from other people that the food wasn't good. It would stop us returning, but again such a pity.

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22. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 10 June 2022

    overall2food1service1ambience2

    Could not have been more disappointing for a place that has been pushed as the best in the midlands by “influencers” in recent months. The setting is absolutely beautiful, the rustic decor as soon as you walk in the main door of the hotel is fabulous and the smell of wood burning is really lovely however the service and the food was just not good enough especially considering the high prices. There were 3 of us out for a celebratory lunch on Friday afternoon. 1 ordered the burger, 1 ordered the Caesar salad and 1 ordered the salmon. After 40-45minutes our food finally arrived, the salmon dish was cold as were the chips that were ordered as a side with the salad. The chicken in the salad was probably cooked at least 3 days previous and reheated it was like rubber. The presentation of the salad was poor, there was almost no Caesar dressing either. The burger was hot and tasty so no problem with that. We sent back the chips and the salmon and ordered a second salad instead it came like the first salad with rubbery chicken and lacking Caesar dressing. Neither of us finished it as it just was not nice. We ordered coffees which were nice. The salads were the same price as the burgers and the menu was different to the lunch menu on the website, there was less choice on the day we were there. No member of waiting staff came to check on us when our food had arrived to check was it ok or to offer us more water or drinks. However we assume the server who dropped down our food passed on the message to the manager about the poor quality of what we received as when we went to pay he kindly had knocked off the salmon and the salad off the bill. As mentioned above beautiful setting, but over priced poor quality food. Would not recommend anyone visiting Athlone to come here. So many nicer places to eat in the town.

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Second time at Bonnies with two different groups and both times the food and service where excellent couldn’t fault a thing and the location and decor are brilliant. Highly recommend if you looking for something a bit special

    Report
24. PO

    PaulaO

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on 24 April 2022

    overall3food2service2ambience3

    Service was very slow. Food was overpriced for the quality level. Overall I had expected more from this restaurant. Left disappointed.

    Report
25. OT

    OpenTable Diner

    Dublin

    1 review

    vip
    4.0

    1 review

    Dined on 17 April 2022

    overall4food5service1ambience5

    Really lovely experience! Service could have been better and more friendly! Food was great, they didn’t have some things on the menu but overall was lovely!

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26. LR

    LorraineR

    Leinster

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food3service3ambience5

    Service needs to be improved, we waited over 50 minutes after finishing starters for our main courses which were forgotten. With a baby and toddler in tow this is too long and so eating our main course was stressful and could not stay for desert. The decor and ambience is lovely. If service is improved we will be back.

    Report
27. BG

    BernadineG

    Leinster

    1 review

    5.0

    1 review

    Dined on 26 March 2022

    overall5food4service5ambience5

    Lovely place , felt like I was overseas with the fantastic weather, great service, and chilled ambiance. Can’t wait to go back again.

    Report
28. OT

    OpenTable Diner

    Dublin

    1 review

    vip
    2.0

    1 review

    Dined on 13 March 2022

    overall2food2service1ambience4

    Very disappointing experience- food appeared to be just thrown onto the plate. Two items from two of the dishes were missing, this wasn’t communicated or advised by staff members when ordering. Other items included had to be requested, which appeared to be a big task for the staff member with no apology or acknowledgment of wrong doing. Really poor meal and slack service. Wouldn’t recommend.

    Report
29. m

    maryrose

    1 review

    1.0

    1 review

    Dined on 21 January 2022

    overall1food1service1ambience2

    Such a disappointing lunch at the end of January. Everything has got worse since I was there last in autumn . My advice to Bonnies is if you don't have the ingredients take the item off the menu!! Please train your waiting staff not to be so interrupting before the order has gone in and pay a little bit more attention after the food has been delivered. When you're serving burger and chips, over fried chips are an absolute disgrace. Our local chipper can do a better job. I won't be coming back again. The place was nearly empty and it was a bad lunch imagine how bad it would be if there was actually customers there?

    Report