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Hayatt Greenwich, Greater London, England

Hayatt Greenwich

3.4
3.4
19 reviews
£41 and over
Middle Eastern
Hayatt Lounge - Shisha Lounge & Resturant
Located in South-East London, Hayatt lounge is NO1 spot to be.

As a restaurant that serves traditional Lebanese as well as African cuisine, we are here to cater to all types of customers.

Hayatt, lounge, fuses, multicultural, dining, with modern day, London energy, to create an entirely new dining experience. With live music from our in-house DJ all week round, we bring both the vibe and the experience unlike nowhere else.

* ENTRY FEE APPLIES AFTER 9PM

Make a booking

2 people

19:00


Booked 6 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £41 and over
  • Cuisines
    Middle Eastern, Lebanese, African
  • Hours of Operation
    Mon–Thu 7:00 pm–3:00 am Fri, Sat 6:00 pm–4:00 am Sun 6:00 pm–3:00 am
  • Phone number
    07846 034394
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Smart Casual
  • Private party facilities
    Hayatt Lounge is also available for private bookings.Whatever the occasion; wedding reception, business lunches, dinners, cocktail receptions and more.Get in touch with us today as we would love to discuss how to be a part of your next event.

What 19 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.4Food
  • 3.4Service
  • 3.6Ambience
  • 3.2Value

NoiseEnergetic

19 Reviews
  1. BLLL

    London

    1 review

    5.0

    1 review

    Dined on 23 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great night and i great experience. I came all the way from Amsterdam. When i visit the uk again i will come back to hayatt

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  2. AdeolaS

    London

    1 review

    1.0

    1 review

    Dined on 11 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    How could I have paid for a table when I was making reservation and getting to entrance at exact time I paid to use my table, I was now allowed entry. And their reason was inside is full. What happened to the table I reserved and paid for getting a reserved sign on top of it and leave it waiting for me. Reservation fee gone, I can’t get my money back or use my table. BS!!! That’s a total scam.

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  3. Hiver

    New York City

    1 review

    1.0

    1 review

    Dined on 11 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The security had us waiting for over 40 min. As I was celebrating my birthday, I’d have appreciated a nice gesture but our waiter didn’t even bother. Apparently they didn’t had cocktails anymore and there was no food either (even though the others were still able to get food). Also, our table ended up being a waste spot, where waiters would just leave their trays with empty cups/plates. It wasn’t really a nice place to celebrate in, considering we had to pay 20£ per person for entry after already paying deposit for a table.

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  4. LauraB

    London

    1 review

    1.0

    1 review

    Dined on 11 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    waited 2 hours for a food that never arrived. kept chasing the waiters, none cared booked a table for two available on open table, they asked us to join another table with group of people 20£ entry fee on top of the reservation for nothing Horrible experience will never go. back

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  5. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 11 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    We have the lamb chops & salmon my son leave it on the table can’t say for other people experience but I know I wouldn’t be going back there even if was a free meal not to mention the drinks they packed it with ice so u get very little drink

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  6. Fran

    London

    1 review

    1.0

    1 review

    Dined on 11 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I’m so disappointed with Hyatt, we was all queuing up but like always they let in their favourite ppl and always let them jump the line which is very unfair, it’s like I got scammed in the term and conditions it said after 9pm you have to pay an additional entry fee of £10, we got there at 8pm they said we need to pay 20 entry fee because it’s a special day, They did not mention that when I was booking as we already paid an 80pounds deposit to secure our table, so everyone was really annoyed and confused that we had to pay 20entry fee, we now got inside it took them extremely long to find us a table not only that it took 2hours for our food to come only for it to be extremely cold, I asked them to remake the chips atleast the lady ignored me, after 30mintues she did not return so I took my whole plate back to the kitchen and said I didn’t want my food and told them to take it off our bill. Extremely extremely disappointed not what I expected from you Hyatt! Music was good.

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  7. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 9 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Decent enough vibes but waiter incompetent and £120 deposit not deducted off bill which put a downer to an okay night

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  8. CourtneyR

    London

    1 review

    1.0

    1 review

    Dined on 9 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We arrived and no one was there to seat us we wondered around looking for someone to get us seated. We got seated in a booth that had holes in the sofa burnt in by shisha Staff were sitting around not very attentive. Ordered drinks and food food arrived and was not worth the price paid. I asked for sauce three different occasions and multiple staff member forgot and just left us by the time I received the condiments my food was cold. No one checked in on the meal and the waitress just put the bill on the table without us asking and we had only been there 45minutes and the waitress just said we have to move you inside yet other tables were still in this area. I made a complaint to the waitress and her response was “I was sitting there you should of come and got me”

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  9. PeaceI

    London

    1 review

    4.0

    1 review

    Dined on 14 January 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    All I can say is that Coco and her team are very nice and efficient

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  10. WhitneyA

    London

    1 review

    3.0

    1 review

    Dined on 13 January 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    We had a great night. We really enjoyed ourselves however the only downfall I would give them is the fact that their menu online and their menu at the venue doesn’t match. They need to rectified asap. Before people come to a lounge they look at the menu online so they know how much they are spending your menus not being the same is a real inconvenience and causes a lot of headache and confusion but apart from that we will be back !

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  11. Omackie

    London

    1 review

    5.0

    1 review

    Dined on 6 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an awesome evening. Good food & atmosphere was amazing 🤩

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  12. WazaB

    London

    1 review

    3.0

    1 review

    Dined on 16 December 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Airport style security - it was a bit much to be honest especially after we provided you our driving license that you have scanned. I didn’t appreciate a picture of my face being taken. Scanning my drivers license should have been enough. Also booked a table for before 9pm to take advantage of the 2-4-1 cocktails. Got home realised we got charged full price for all 18 cocktails, total £234 instead of half the price. Terrible. Also didn’t appreciate being kicked out after the 2.5 hour slot. We ended up downing the food and drinks as quickly as we could after being told to leave. Who kicks people out from a restaurant? The jellof rice on offer isn’t jellof rice. They shouldn’t call it that. Overall other food was tasty. Very price for a platter sharing between a few people. Lastly no one answers the phone! Like ever! Before booking the restaurant, I tried speaking to a human being. The phone just rang and rang. I sent a text no response. I emailed no response.

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  13. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 13 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was an amazing experience. To refreshing to find somewhere so nice as Hayatt local to my neighbourhood. Excellent service and the food taste delicious

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  14. JackieB

    London

    1 review

    4.0

    1 review

    Dined on 24 November 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    The beginning was honestly a biy off putting. We thought the entrance was actually the exit because of the set up and the security aspect was a shocking addition. However afterwards we were pleasently surprised. Beautiful decor, the vibe was soo good. Good music. Shisha was great and they did top up the coal often both themselves and on request. The suya though nice was very overpriced. Otherwise food and drink decent. Otherwise despite all that we would return.

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  15. Corporatebaddiesuk

    London

    1 review

    4.0

    1 review

    Dined on 11 November 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Let people breathe and eat. No need to be hovering with a card machine. It makes people uncomfortable and put us off ordering even more food. Otherwise excellent !

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  16. Setse

    London

    1 review

    5.0

    1 review

    Dined on 4 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The meals were splendid but the price of the food is quite expensive. I really loved the mock-tails, brought 4 of them.

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  17. Xxnm

    Essex

    2 reviews

    5.0

    2 reviews

    Dined on 3 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very lovely staff always checking up on my table Food was nice Vibes were nice Lots of security

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  18. PrinceD

    London

    1 review

    1.0

    1 review

    Dined on 28 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Poor communication, was unable to reach any staff on the customer service number provided.

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  19. Natasha

    London

    1 review

    4.0

    1 review

    Dined on 21 October 2023

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4
    I visited Hayatt for the first time last Saturday with my friend, and off the bat, the customer service received was amazing. I was running very late for my booking due to traffic and spoke to Gemma throughout, she was pleasant, polite and understanding - she even phoned to check I was okay after the rearranged time of arrival had past, which was really nice. The staff inside were helpful and explained the process well, they even assisted with moving our table inside after we ended up sharing a table. The food was okay, but could’ve been hotter, chips are prawns weren’t crispy. The music played was lively and the drummer added a nice ambiance. Overall, I would definitely recommend.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hayatt Greenwich offers takeout which you can order by calling the restaurant at 07846 034394.

Hayatt Greenwich is rated 3.4 stars by 19 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 6 times today

Order delivery or takeout

Google Map for Hayatt Greenwich

114-126 Westmoor St, Greater London, England SE7 8NQ

Dining areas

Additional information

  • Area
    Woolwich
  • Hours of Operation
    Mon–Thu 7:00 pm–3:00 am Fri, Sat 6:00 pm–4:00 am Sun 6:00 pm–3:00 am
  • Price
    £41 and over
  • Cuisines
    Middle Eastern, Lebanese, African
  • Dining style
    Casual Dining
  • Dress Code
    Smart Casual
  • Parking Details
    Street Parking
  • Payment Options
    Mastercard, Visa
  • Additional
    Vegan
  • Phone number
    07846 034394
  • Private party facilities
    Hayatt Lounge is also available for private bookings.Whatever the occasion; wedding reception, business lunches, dinners, cocktail receptions and more.Get in touch with us today as we would love to discuss how to be a part of your next event.
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