Hereford House - Shawnee

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1. D

   Denshawnee

   Kansas City

   36 reviews

   vip
   4.0

   36 reviews

   Dined 1 day ago

   overall4food5service4ambience5

   Hereford House is always food and enjoyable. We were disappointed this time as we were charged a fee for sharing our food. All we did was get an extra plate and sliced the burger in half ourselves. When we combine with the house salad it is just too much for one. This is the first time we were charged for sharing and we hope they will reconsider this policy. Other than that everything was great.

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2. DB

   DeanneB

   Kansas City

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   overall4food3service5ambience5

   Our three happy hour snacks were not as advertised on the menu and were not up to their usual excellent standards. The manager gave us a discount after he asked how we liked our food and we told him the truth.

   Hereford House - ShawneeResponded 3 days agoHi Deanne, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience with your order and hope you will give us another chance in the future. -Maya

   Report
3. CS

   CandaceS

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Our waiter was OUTSTANDING! A great birthday celebration for my sister.

   Hereford House - ShawneeResponded 3 days agoHappy birthday to your sister! We hope to see you again soon! -Maya

   Report
4. SB

   SandyB

   Kansas City

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience4

   We were a party of four who enjoyed our dining experience at Shawnee Hereford House. One of our companions was delighted to have her steak cooked perfectly—Pittsburgh sear—at the recommendation of Mitch, our very helpful/capable wait staff, throughout our meal. The others raved about the tender steaks and great taste. I had salmon and was delighted with it as well. We will definitely return soon. Treat yourself to a fabulous dining experience here.

   Hereford House - ShawneeResponded 3 days agoWe love to read reviews like this, Sandy, and can't wait for your next visit! -Maya

   Report
5. OT

   OpenTable Diner

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined on 31 July 2022

   overall5food5service5ambience5

   This was my first time dining at the Hereford House and I had a great experience. Our server Patrick was amazing!!

   Hereford House - ShawneeResponded on 2 August 2022We are so thrilled to hear this! Thank you for your positive comments, we will be sure to pass them along to Patrick! -Maya

   Report
6. M

   Mike

   Kansas City

   1 review

   2.0

   1 review

   Dined on 31 July 2022

   overall2food2service2ambience3

   Service was not great, despite not bieng all that busy. Steak was just ok. Not good value for cut of meat, which was not prime.

   Hereford House - ShawneeResponded on 2 August 2022Hi Mike, We are disappointed to hear this and will review your feedback with our chefs to ensure this is not repeated in the future. We hope you will give us another chance to show you the high-quality steaks we are known for. -Maya

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7. OT

   OpenTable Diner

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on 30 July 2022

   overall5food4service5ambience4

   Wedding party

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8. OT

   OpenTable Diner

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined on 30 July 2022

   overall5food5service5ambience3

   20 year Anniversary

   Hereford House - ShawneeResponded on 2 August 2022Happy 20th anniversary! Thank you for choosing Hereford House to celebrate this special occasion! -Maya

   Report
9. JL

   JenniferL

   Kansas City

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 29 July 2022

   overall5food5service4ambience5

   Great meal, filet cooked perfectly, husband’s salmon as well, with the Baked Alaska brownie for dessert. Disappointed to see the portobello mushrooms no longer on the menu. Service was not bad - happy hour was hopping.

   Hereford House - ShawneeResponded on 2 August 2022Thank you for the kind words and positive review, Jennifer! We hope you and your husband will visit again soon! -Maya

   Report
10. F

    Fortuneks

    Kansas City

    2 reviews

    4.0

    2 reviews

    Dined on 29 July 2022

    overall4food5service4ambience5

    Chose the 1957 salad with the two dressings that Hereford House is known for. It did not disappoint. Had to ask the server for eating utensils and seasonings. Had carrot cake to celebrate a birthday and it was amazing!

    Hereford House - ShawneeResponded on 2 August 2022We are so happy to hear you enjoyed the 1957 Salad! It is a classic on our menu! We hope to see you again soon. -Maya

    Report
11. OT

    OpenTable Diner

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on 25 July 2022

    overall5food5service5ambience5

    Great staff with new menu offerings

    Hereford House - ShawneeResponded 3 days agoThank you for visiting! -Maya

    Report
12. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 23 July 2022

    overall4food4service5ambience4

    Both had the salmon. It was good, but not the best we have eaten. Mashed potatoes were very good. Had a loud table in the area we were eating.

    Hereford House - ShawneeResponded on 2 August 2022Thank you for this feedback. It will be passed along to our chefs and management team so improvements can be made. We hope you will give us another chance in the future! -Maya

    Report
13. MT

    MyronT

    1 review

    5.0

    1 review

    Dined on 22 July 2022

    overall5food5service5ambience5

    Our server was amazing. Bringing the courses out just at the right time. The food was over the top amazing!!! Definitely will have to go back and get another steak!!!

    Hereford House - ShawneeResponded on 25 July 2022We are so thrilled to hear this, Myron! We will pass your kudos along to Madison! -Maya

    Report
14. OT

    OpenTable Diner

    Tahoe

    2 reviews

    1.0

    2 reviews

    Dined on 20 July 2022

    overall1food1service5ambience1

    Service was good, but I’ve had better steaks at the Waffle House.

    Report
15. OT

    OpenTable Diner

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on 19 July 2022

    overall3food3service4ambience4

    Hereford house steaks were not up to par for a steakhouse steak tonight. 12 oz strip steaks ordered by 4 of us were grisly. Steak had very little grill flavor to it. We were celebrating birthdays tonight and the meal was disappointing.

    Report
16. EV

    ElizabethVH

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on 18 July 2022

    overall4food3service4ambience4

    Tried some new menu items, the pulled pork sandwich and the Salmon BLT. They tasted amazing! Kudos to the chef creators. Sadly, both dishes contained bones, so the care in preparation was absent in both dishes. Had it been just a fish bone, I would not have been particularly concerned, but finding them in both builds concern in kitchen quality control. I will return, having been a loyal customer for decades, but was disappointed particularly with the meager effort at making it right by management.

    Report
17. JM

    JoshM

    Kansas City

    4 reviews

    3.0

    4 reviews

    Dined on 16 July 2022

    overall3food3service4ambience4

    Both our steaks came out the temperature we asked for. They could both use a little seasoning added to them as they were a bit bland. Service was good.

    Hereford House - ShawneeResponded on 19 July 2022Hi Josh, We are disappointed to hear this and will be reviewing this with our chefs at the Shawnee location to see what improvements can be made. We hope you will give us another chance in the future to turn this around! -Maya

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18. B

    Blaze

    Tampa

    8 reviews

    4.0

    8 reviews

    Dined on 14 July 2022

    overall4food4service3ambience3

    We were seated in a private room just across from the kitchen. Rolling carts with dishes were very noisy as were other activities which required we keep the door closed whether we wanted to or not. Wait staff isn't what it used to be....but food continues to be very good.

    Hereford House - ShawneeResponded on 18 July 2022Hi Blaze, Thank you for this honest feedback. We hope you will give us another chance in the future. -Maya

    Report
19. JL

    JenniferL

    Kansas City

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 8 July 2022

    overall5food5service5ambience4

    Hubby had the salmon, I had the wings and peaches/pecan salad - cannot say enough good things about the meal. Great job!

    Hereford House - ShawneeResponded on 11 July 2022We are so thrilled to hear you enjoyed your visit! Until next time! -Maya

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20. OT

    OpenTable Diner

    Kansas City

    2 reviews

    vip
    3.0

    2 reviews

    Dined on 8 July 2022

    overall3food2service4ambience4

    We will not be returning any time soon. We asked for a booth but were told they already had reservations for them. 3 sat empty the entire time we were there. The crab cakes had very little flavor and seemed to be more filler than anything. The steak was fine but not outstanding for the price they are charging.

    Hereford House - ShawneeResponded on 11 July 2022We appreciate you reaching out and making us aware of your concerns. Your feedback will be reviewed with our chefs so improvements with the crab cakes can be made. We hope you will give us another chance in the future. -Maya

    Report
21. BH

    BillH

    1 review

    5.0

    1 review

    Dined on 7 July 2022

    overall5food5service5ambience5

    Great experience with friends and good times and great food and service.

    Hereford House - ShawneeResponded on 11 July 2022We love to hear this! We hope to see you again soon, Bill! -Maya

    Report
22. JO

    JenniferO

    1 review

    3.0

    1 review

    Dined on 3 July 2022

    overall3food3service2ambience5

    I ordered the sirloin, green greens, and a loaded baked potato. My friend ordered by saying that he’s have the same, except with broccoli. My plate came out wonderful. His literally had a baked potato that was not loaded or even opened and served with butter. The plate had a dry potato like it just came from the oven. I have never seen a potato served without butter on the side. 😳 The server did not come back until the end so he ended up not even eating the dry potato. I was emailed a Birthday coupon for a free entree. When I clicked to redeem, the button didn’t work. It was good for 30 days and still valid. Server had me try it multiple times, then the manager came out to help. In the end the button never worked and it was definitely embarrassing for me. The manager took off my entree but by that point I was already embarrassed since the people next to us were looking. I hope that this issue is fixed before it happens to someone else.

    Hereford House - ShawneeResponded on 5 July 2022Hi Jennifer, Thank you for brining your concerns to our attention. We are extremely disappointed to hear about your recent visit. We have not had any reports regarding the birthday coupon button not working but will look into this further. We hope you will give us another chance in the future to turn this experience around. -Maya

    Report
23. DB

    DaveB

    Kansas City

    1 review

    4.0

    1 review

    Dined on 3 July 2022

    overall4food4service5ambience3

    had the Salmon and wife had the Pork Chops both were cooked great. Wife had the green beans side, she said not that good. I upgraded to asparagus and mushrooms, mushrooms good asparagus little tough.

    Report
24. CH

    ChadH

    Kansas City

    6 reviews

    5.0

    6 reviews

    Dined on 2 July 2022

    overall5food5service3ambience3

    Great choice for a birthday dinner the whole family enjoyed

    Report
25. CF

    CarlaF

    Kansas City

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 1 July 2022

    overall5food5service5ambience5

    Service and food were Awesome last night. We had a great dinner date.

    Report
26. p

    pk77

    Kansas City

    8 reviews

    vip
    3.0

    8 reviews

    Dined on 29 June 2022

    overall3food2service4ambience1

    Have been to this Hereford House many times and usually have a great time, but on this occasion we were disappointed. We were celebrating our 20th wedding anniversary. The service by Abbey was great, but the food was rather disappointing. A bad baked potato was replaced quickly, the asparagus was old and wilted, the steak was slightly undercooked and poorly seasoned. The trout was 'meeeh'. The flies on the patio were relentless! Haven't experienced that at another outdoor venue in a long time.

    Hereford House - ShawneeResponded on 5 July 2022Thank you for letting us know about your recent visit. This is not the experience we strive for and will review your feedback with our team at the Shawnee location. We hope you will visit again soon so we can turn this around. -Maya

    Report
27. KC

    KayC

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service5ambience5

    We love the HH. Staff is awesome and food is always great!!!

    Hereford House - ShawneeResponded on 28 June 2022Thank you for the kind words and positive feedback, Kay! We hope to see you again soon. -Maya

    Report
28. t

    terryt

    1 review

    5.0

    1 review

    Dined on 22 June 2022

    overall5food5service5ambience5

    This was our 1st time and we had a great meal! We did the dinner for two and had to bring home the carrot cake!

    Hereford House - ShawneeResponded on 28 June 2022We are so thrilled to hear this, Terry! We are looking forward to many more visits in the future. -Maya

    Report
29. KI

    KIMBRA

    1 review

    3.0

    1 review

    Dined on 20 June 2022

    overall3food2service3ambience3

    I hate to say but 2 of the 3 16oz. ribeyes were so riddled with gristle it was difficult to eat. Everything else was wonderful. They have the best chocolate martini ever and the Baked Alaska brownies OMG they are heavenly!

    Report
30. PH

    PaulH

    Las Vegas

    1 review

    4.0

    1 review

    Dined on 20 June 2022

    overall4food5service4ambience4

    We went for Father's Day so I can say it was very busy. A little more noisy than usual I imagine. The food was outstanding. The beef was topnotch. Sides were plentiful horseradish was perfect traditional We had the KC strip and prime rib. The service was good in as much as they always made everything right. There was a lot of mistakes though. They got my wife's two sides wrong. Replaced them though. Clearly our order sat for too long and was less than piping hot. The "loaded" baked potato was not really loaded, especially for an expensive steak house. All in there was less than two tablespoons of cheese, bacon, and sour cream. The pricing was strange too. They did not have a surf and turf option. You are forced to buy the 6 oz lobster tail a la carte which means the price of a third meal without the meal. Her main course ran better than 70 bucks. They advertised free dessert for Father's Day and we ordered that as well as the soup to take home. Turns out the dessert we wanted was not on the list of free dessert so that was another 9 bucks. She did offer to give me another free dessert from the list to take home and when we broke into it later I had two carrot cakes. Oh, and they didn't honor the daily special so we paid full price for the prime rib. When you step back it looks like the negatives outweighed the positives. The food was so good I might be willing to take that one hour drive again.

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31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food3service3ambience3

    steak was over cooked. not enough waiters for the crowd

    Hereford House - ShawneeResponded on 21 June 2022We are disappointed to hear this was the experience you had. We hope you will give us another chance in the future to turn this around. -Maya

    Report
32. F

    Fortuneks

    Kansas City

    3 reviews

    4.0

    3 reviews

    Dined on 19 June 2022

    overall4food4service4ambience5

    We went on Father's Day expecting a large crowd, but was surprised at the relatively small amount of people at 2:00. This was great for fast service. Our waitress was very friendly, but wore a little too much perfume. The food was good, and we were very pleased with the free dessert for dad and the BOGO coupon we got as we left. We will definitely be returning!

    Report
33. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    The service was good and the food was delicious.

    Report
34. A

    Aileen

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Awesome service staff and really great food to pair it with.

    Hereford House - ShawneeResponded on 21 June 2022Thank you for the positive review, Aileen! -Maya

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35. S

    Ssrooo

    Kansas City

    25 reviews

    vip
    4.0

    25 reviews

    Dined on 19 June 2022

    overall4food4service3ambience3

    Got right in with my reservation, food was good but service started out strong and then was slow, we weee there for 2.5 hrs, didn’t know we’d be there that long.

    Hereford House - ShawneeResponded on 21 June 2022Thank you or brining this to our attention! We will review this with our team at the Shawnee location. We hope you will visit again so we can turn this around! -Maya

    Report
36. DW

    DeniseW

    Miami

    1 review

    5.0

    1 review

    Dined on 13 June 2022

    overall5food5service5ambience5

    This is my FAVORITE place for steaks. My daughter and her husband were visiting from Michigan and this seemed like our best choice for dinner... because it is. The food is consistently great and high quality.

    Hereford House - ShawneeResponded on 14 June 2022We are so thrilled to hear this! We are proud to serve high-quality steaks in Kansas City and love to hear from regulars! We hope your daughter and son-in-law had a great visit. -Maya

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37. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on 12 June 2022

    overall5food5service5ambience4

    Great food and service...A family favorite!

    Hereford House - ShawneeResponded on 13 June 2022Thank you for the positive review! Until next time! -Maya

    Report
38. D

    Derek

    Chicago

    41 reviews

    vip
    3.0

    41 reviews

    Dined on 11 June 2022

    overall3food3service4ambience3

    Good food, large portions!

    Report
39. OT

    OpenTable Diner

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on 10 June 2022

    overall5food5service5ambience5

    Amazing! Great for any occasion.

    Hereford House - ShawneeResponded on 13 June 2022Thank you for the kind words! -Maya

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40. KM

    KenM

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience4

    We ate outside on the patio and the ambiance was perfect! The food was delicious and our waitress was awesome. She was very attentive and extremely efficient. We even got a visit from the manager to see if we enjoyed.

    Hereford House - ShawneeResponded on 13 June 2022Hi Ken! We are so thrilled to hear you were able to enjoy your meal on the patio! Please visit again soon. -Maya

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