JW Cafe - JW Marriott Hotel Hanoi

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1. YA

   YASYAS

   1 review

   5.0

   1 review

   Dined on 22 July 2022

   overall5food5service5ambience5

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   Report
2. GC

   GiangC

   Vietnam

   1 review

   5.0

   1 review

   Dined on 9 July 2022

   overall5food4service5ambience5

   I like the place, the service and people so we often choose JW Cafe for lunch and for some special occasions.

   Report
3. M

   Marz

   Singapore

   1 review

   3.0

   1 review

   Dined on 16 May 2022

   overall3food1service4ambience4

   Was not informed Monday no seafood Would be better if I am made known of the food choices

   Report
4. SN

   SophiaN

   1 review

   3.0

   1 review

   Dined on 7 May 2022

   overall3food3service4ambience4

   It’s clean and service good. Foods are just OK. Overall not worth the money

   Report
5. NN

   NgocN

   1 review

   4.0

   1 review

   Dined on 30 April 2022

   overall4food4service4ambience4

   The food was good and the service was nice, the server responded quick. One problem i had was the last 30m or so, they stop cleaning our table. We waited for 20m before asking the server to empty our table for coffee and desert. Overall, the experience was good but there are room to fill.

   Report
6. n

   noonehere

   Vietnam

   1 review

   4.0

   1 review

   Dined on 7 March 2022

   overall4food4service5ambience5

   Đồ ăn chưa thực sự xuất sắc, thịt còn dai và khô, kem tráng miệng bị vị hơi hoá học. Tuy nhiên tổng thể vẫn ổn. Phục vụ tốt

   Report
7. LL

   LongL

   Vietnam

   1 review

   2.0

   1 review

   Dined on 3 March 2022

   overall2food1service2ambience3

   Food here isn't good as I expected, many thing should be hot for good but here almost cool down. Especially seafood some also got iced after cook. Spices also poor too.

   Report
8. g

   gourmet

   Vietnam

   1 review

   3.0

   1 review

   Dined on 1 March 2022

   overall3food2service5ambience4

   It was nice to have time at your restaurant. But, Korean BBQ and Japanese Sushi corner was not good enough to be a hotel buffet. Especially Sushi was worse than general sushi restaurant on the street. I understand that it's a lunch time. So then I will try dinner time and get back to you again. Thanks

   Report
9. n

   nwh11

   1 review

   4.0

   1 review

   Dined on 13 February 2022

   overall4food4service5ambience5

   good environment for anyone looking at a variety of food over the world, but the price is steep

   Report
10. OT

    OpenTable Diner

    Vietnam

    2 reviews

    5.0

    2 reviews

    Dined on 3 February 2022

    overall5food5service5ambience5

    it was good

    Report
11. NM

    NaritoshiM

    1 review

    5.0

    1 review

    Dined on 27 October 2021

    overall5food5service3ambience5

    Every dishes were delicious. I will go there again.

    Report
12. S

    Shawn

    Vietnam

    1 review

    3.0

    1 review

    Dined on 30 April 2021

    overall3food3service2ambience5

    The waitress often disappear, the lobster dishes are too bad and the taste is very dry.

    Report
13. JH

    JacobyH

    Vietnam

    1 review

    4.0

    1 review

    Dined on 17 April 2021

    overall4food4service5ambience4

    Could say is first buffet in Hanoi, with persuasive service.

    Report
14. J

    Joan

    Vietnam

    1 review

    5.0

    1 review

    Dined on 17 March 2021

    overall5food4service5ambience5

    Good services. Food is ok. Beautiful view. Really enjoy the lunch with friends.

    Report
15. OT

    OpenTable Diner

    Vietnam

    1 review

    5.0

    1 review

    Dined on 2 February 2021

    overall5food5service5ambience5

    I was so happy. That day was my birthday. Actually your service is perfect!!!! See you soon :)

    Report
16. D

    Dzung

    1 review

    5.0

    1 review

    Dined on 27 December 2020

    overall5food4service4ambience4

    Wonderful experience! I had memorable moment with my family here. The food is delicate, the service is outstanding, very gentle and elegant. Thank you so much!

    Report
17. AN

    AinuddinNoordin

    London

    2 reviews

    4.0

    2 reviews

    Dined on 27 December 2020

    overall4food3service5ambience5

    I went there on the basis of the YouTube video by Sonny Side/best ever, which looked amazing..but the reality was quite far removed from the video...service, however, was superb!

    Report
18. SL

    SeungshinL

    1 review

    5.0

    1 review

    Dined on 25 December 2020

    overall5food5service5ambience5

    Nice service and good taste But my family want to atmosphere christmas vibes but nothing. Carol and more etc.

    Report
19. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 18 December 2020

    overall4food5service5ambience4

    I am satisfied with the food and service here. But it was too loud even if there was music. I was annoyed by selfish people who enjoyed the end of the year, and I was disappointed that no one stopped the children running around. I regret coming here for this high price.

    Report
20. TP

    TonyP

    1 review

    4.0

    1 review

    Dined on 25 November 2020

    overall4food3service5ambience4

    Nice atmosphere and furnishings. Fantastic staff. Food good but not enough variety and too many items require staff help.... slowing down the process.

    Report
21. YK

    YoungwookK

    Vietnam

    1 review

    5.0

    1 review

    Dined on 7 November 2020

    overall5food5service5ambience5

    good place for family. Bonvoy members can get a discount.

    Report
22. MH

    MinhH

    Vietnam

    1 review

    4.0

    1 review

    Dined on 25 October 2020

    overall4food3service5ambience5

    I had hoped to get some Indian food but the corner has gone.

    Report
23. m

    munsungc

    1 review

    5.0

    1 review

    Dined on 22 October 2020

    overall5food4service4ambience4

    ice americano is not good. each ice coffee is not equal. some coffee is light,another is heavy. ice coffee don't have ices.

    Report
24. EB

    EunaB

    1 review

    4.0

    1 review

    Dined on 18 September 2020

    overall4food4service5ambience4

    It was satisfying except pumpkin soup was too sweet.

    Report
25. Y

    Yoanna

    1 review

    4.0

    1 review

    Dined on 18 September 2020

    overall4food4service5ambience5

    1. Satisfided with Mr.Linh(?)'s service 2. I got 2 small flies on my table during eating and saw 1 big fly sitting on cheese (corner side). Maybe they came out because of Hanoi's changing weather. 3. Ice cream was really good.

    Report
26. Z

    Zach

    1 review

    5.0

    1 review

    Dined on 6 September 2020

    overall5food5service5ambience5

    The JW Cafe is amazing!!! The staff is so friendly, professional and helpful. The food is tasty and the price is very reasonable. The restaurant is very nice inside. Highly recommend!

    Report
27. R

    Rich

    1 review

    5.0

    1 review

    Dined on 1 March 2020

    overall5food5service5ambience5

    Fantastically helpful staff reaching out beyond expectation Top quality food: particularly salads and desserts for me personally Lakeside view with large glass frontage

    Report
28. i

    ingikang

    1 review

    1.0

    1 review

    Dined on 29 February 2020

    overall1food1service1ambience1

    i don't want to come back again....................................

    Report
29. AG

    AlistairG

    London

    3 reviews

    4.0

    3 reviews

    Dined on 23 February 2020

    overall4food3service4ambience4

    Food on buffet was good but we came at 1 pm however I would come a little earlier so that the food was fresher.

    Report
30. D

    Daekyu

    1 review

    5.0

    1 review

    Dined on 16 February 2020

    overall5food5service5ambience5

    All waiter and waitress are kind. Food is very delicious. Thanks for my good memories with my family.

    Report
31. d

    dotori

    1 review

    1.0

    1 review

    Dined on 15 February 2020

    overall1food1service4ambience3

    worst food ever. not worth the money. staffs were really nice though. still seafood was horrible, basically tasteless.

    Report
32. H

    Hanil

    1 review

    2.0

    1 review

    Dined on 9 February 2020

    overall2food1service1ambience2

    I visited the weekend evening for a lobster and was sorry that I didn't have any seafood.

    Report
33. MD

    MinhD

    Vietnam

    1 review

    3.0

    1 review

    Dined on 27 January 2020

    overall3food2service3ambience4

    The service quality was really inconsistent. As a platinum member of Marriott group, I expected the best staff treatment which was pretty good in general. However, there was still one rude hotel staff (outside of the restaurant). For a JW restaurant, the food quality was poor and we did not get all the food we wanted due to a supply shortage.

    Report
34. SK

    SanghyunK

    1 review

    3.0

    1 review

    Dined on 11 January 2020

    overall3food2service2ambience2

    The Quality of Food was bad and not so much foods are there. The Quality of staff was bad. i think they did not well trainned from the mangers.

    Report
35. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 4 January 2020

    overall3food4service4ambience4

    This is a company dining for YEP but we have reserved a far table from buffet. The food is ok, not too much delicious. Ambient too noisy.

    Report
36. A

    Allie

    Vietnam

    1 review

    5.0

    1 review

    Dined on 26 December 2019

    overall5food5service5ambience5

    Great food and great service! Love coming here for an international buffet experience. It’s a nice escape from the city.

    Report
37. HT

    HieuT

    1 review

    5.0

    1 review

    Dined on 15 December 2019

    overall5food5service5ambience5

    Best brunch ever with great food and enthusiasm staff! 5 stars is not enough for you guys!

    Report
38. EL

    ElenaLe93

    1 review

    3.0

    1 review

    Dined on 11 December 2019

    overall3food2service4ambience3

    To whom it may concern, I’ve lunch buffet in JW Cafe before. And it was fantasting. The food, the staff, all very good. I have a good impression about your restaurant. Until last week. I hosted my birthday party, with a group of 9 peoples. We were quite disappointed. It was a weekday, so the restaurant only filled with just a few table. The seafood were overcook (snails, crab..), and some were undercook (clams..) The goose liver was ok, but the bread was a bit oily. About steak, the meat was too chewy. The salami was tasteless. However, your staff are very well trained, and done excellent service that night. The decoration & theme is on point. But overall, I was expect more on the meal quality. Please ask your Vietnamese colleague, what “phí mồm” means!

    Report
39. A

    Awesome

    Los Angeles

    16 reviews

    5.0

    16 reviews

    Dined on 6 December 2019

    overall5food5service5ambience5

    We greatly enjoyed our visit to JW Marriott in Hanoi and our many meals there during our 9-day stay. The staff was amazingly nice!!! The food was superb: Great variety, very fresh seafood, lovely mix of tropical fruits! Worth every penny. Thank you!!! - oh and thank you for the morning coffee with coconut ice cream!!!

    Report
40. S

    Seung

    1 review

    4.0

    1 review

    Dined on 30 November 2019

    overall4food5service5ambience5

    I want to eat a lot of lamb steak, but because of low stock, I can't eat .

    Report