Palm Court Grille Restaurant

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1. CW

   CharlesW

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 12 February 2023

   overall5food3service5ambience5

   The food was OK but not worth the monies charged. The highlight of the time at the Palm Court was Keith (our waiter). He was AMAZING. He was 'Johnny on the Spot" when we needed anything. When the potato pan was empty we told him and he immediately went to the back to let them know. When the new pan of potatoes arrived, he brought both of us a small plate of potatoes. He went above and beyond, He obvious cares about the people and is a very hard worker. He is a prime example of what a waiter should be.

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2. CB

   CindyB

   Cincinnati

   3 reviews

   4.0

   3 reviews

   Dined on 25 December 2022

   overall4food5service5ambience5

   Food and service were wonderful but definitely not worth the price.

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3. t

   thepurplelibraexperience

   Cincinnati

   14 reviews

   vip
   3.0

   14 reviews

   Dined on 25 December 2022

   overall3food3service3ambience3

   Family meal on Christmas Day— Experience began with the bellman of the hotel asking for us to pay him on the side for where we chose to park. No big deal, it’s Christmas was our thought. Checked in at the host table. We arrived a little early for our reservation so I expected to wait for our table at least until our reservation time. Unfortunately we waited 25 minutes past our reservation time to be seated. Our waitstaff (I do not want to misspell her name—she’s lovely and from Turkey) was attentive and kind. She was a breath of fresh air as other staff congregated in groups to complain about various things. It was unavoidable to hear the comments as they were standing right next to the buffet. The buffet had a variety of choices. Of course ,keeping items warm was a struggle. Vegetarians would have limited choices with 75% of the choices being potatoes. The dessert choices were outstanding.

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4. JB

   JamieB

   Cincinnati

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 25 December 2022

   overall5food5service5ambience5

   Fabulous Christmas Brunch. Pricy but worth it.

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5. DB

   DaveB

   1 review

   4.0

   1 review

   Dined on 25 December 2022

   overall4food4service2ambience5

   While it was a buffet, our table received very little attention. The appetizers, salads, meats and desserts were very good, but some of the side dishes were just ok like the mushroom risotto, shrimp scampi, lobster Mac.

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6. s

   stephenp

   Chicago

   1 review

   5.0

   1 review

   Dined on 25 December 2022

   overall5food5service5ambience5

   The Christmas Buffet made our Holiday complete! We are so fortunate that the Hotel did the buffet after two years of Covid. We were so excited to attend and it did not disappoint us in any way. Everyone was very welcoming and kind. The food excellent! In every way a special holiday treat!

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7. SD

   SuperDave

   Washington DC

   21 reviews

   vip
   5.0

   21 reviews

   Dined on 25 December 2022

   overall5food4service3ambience5

   Our favorite place in the Cincy area for special occasion brunches - Dickens Carol brunch, Christmas Day brunch. The trio of carolers was wonderful at both. We had a couple of family members join us at the last moment for the Christmas Day brunch and they were able to accommodate us without any issues.

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8. MK

   MissyK

   1 review

   3.0

   1 review

   Dined on 25 December 2022

   overall3food4service4ambience3

   The food was fine and the service was very good but the heating was broken and the restaurant would not make accommodations in their pricing due to this issue. We had to move tables to find a warm spot. We were not the only family having to wear our jackets during dinner.

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9. d

   dawn

   Cincinnati

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 25 December 2022

   overall5food5service5ambience5

   It was the best Christmas brunch ever! Everything was fabulous. Can’t wait to go back

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10. HF

    HappyFoodieof3

    Cincinnati

    188 reviews

    vip
    5.0

    188 reviews

    Dined on 25 December 2022

    overall5food5service5ambience5

    Brunch was outstanding!!! I would give it SIX STARS if you had them. The service was outstanding. The selection of food in the buffet was off the charts! There was something for everyone - red meat, chicken, tofu, fish, shell fish, bacon, all different kinds of vegetables and breads. — and all that was before you got to the multitude of desserts!! PLEASE bring brunch back on a regular basis. We Cincinnatians love our brunch and you know how to serve brunch!! 🌟🌟🌟🌟🌟🌟

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11. AA

    ArvaA

    Denver

    1 review

    5.0

    1 review

    Dined on 25 December 2022

    overall5food5service5ambience5

    Went for the Christmas Day brunch. Amazing variety of food and desserts. The hotel is very nicely decorated for the season. Live carolers and a piano player. Wonderful expand will be back!

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12. NY

    NYCsushi

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on 25 December 2022

    overall5food5service5ambience5

    Went there for Christmas morning brunch. Absolutely outstanding in every way. I’ve never been to such an extravagant buffet. The service was outstanding.

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13. P

    Peter

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 18 December 2022

    overall5food5service5ambience5

    Food was excellent. Lamb chops a bit tough. Price is more expensive than in the past. Serice fee kept me from leaving a tip.

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14. GW

    GwenW

    Cincinnati

    2 reviews

    4.0

    2 reviews

    Dined on 18 December 2022

    overall4food4service5ambience5

    It was a lovely experience. Food delicious, large selection, service was excellent.

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15. G

    Gary

    Cincinnati

    3 reviews

    vip
    4.0

    3 reviews

    Dined on 18 December 2022

    overall4food3service5ambience5

    The food didn't match the price but the service definitely did. We wouldn't go back at that price point but it was an ok experience.

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 18 December 2022

    overall5food5service5ambience5

    We enjoyed a special family holiday brunch! The food was delicious, great service and wonderful carolers for a special touch.

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17. CV

    CVGJetGuy

    Cincinnati

    143 reviews

    vip
    5.0

    143 reviews

    Dined on 18 December 2022

    overall5food5service4ambience4

    Festive holiday atmosphere; deliciously prepared and varied buffet menu; and, as always, beautiful surroundings

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18. CR

    CarlaR

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 18 December 2022

    overall5food5service5ambience5

    Delicious food. Fabulous atmosphere. Excellent service.

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19. ND

    NancyD

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on 18 December 2022

    overall5food4service5ambience5

    Glad to see the fabulous buffet is back in full swing. Was disappointed with the desserts. Far from the tasty treats from the past. Service was wonderful and the entrees and sides were superb.

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20. WD

    WaltD

    Louisville

    1 review

    4.0

    1 review

    Dined on 18 December 2022

    overall4food5service5ambience5

    We were there for Dickens Brunch. A bit pricy but service, food, and ambiance were excellent. Hope it continues

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21. W

    William

    Cincinnati

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 18 December 2022

    overall5food5service4ambience5

    Great value. It was not cheap, but there were so many delicious choices not generally available at a brunch buffet. The piano player and the Christmas Carolers were a very nice touch. I wish they had this buffet during the year, not just in December.

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 11 December 2022

    overall5food5service5ambience5

    Our waiter George was very attentive and friendly. Added to our wonderful experience.

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23. P

    Peter

    Cincinnati

    22 reviews

    5.0

    22 reviews

    Dined on 11 December 2022

    overall5food5service5ambience5

    It was a return to the pre-Covid Orchids, which we sorely miss. The brunch selections were fantastic and the servers were excellent and attentive. Hopefully, this evenbt will be repeated in 2023. Dare we hope for a return of the Orchid's restaurant? Two minor suggestions. Don't remove the name tags from the dishes prematurely, and don't exclude your wonderful bread pudding from the menu. All in all. a wonderful experience.

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24. 4

    4foodies

    Indiana

    2 reviews

    3.0

    2 reviews

    Dined on 11 December 2022

    overall3food3service2ambience4

    The setting and idea are wonderful, but the value simply isn't there. Most of the food wasn't hot, and our waiter was rude. I specifically asked for a straw for our special needs daughter, and we didn't get it. Obviously, no big deal, but when I asked for one, the waitress said, "uh.. ok." She also was very intrusive about gathering our plates from the table. We had the 2:00 p.m. seating, and at 2:30, they started taking the signs up for what was in the chafing dishes. So when we went up for another plate, we had to open every chafing dish to remind us what was in there. The setting is beautiful, and the carolers were great. However, if the price point was half of what it was, it would be more appropriate.

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25. YH

    YamurH

    Nashville

    1 review

    3.0

    1 review

    Dined on 11 December 2022

    overall3food3service4ambience4

    A lot of the old menu was missing. Some good was dry and crunchy when it should not be.

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26. SD

    SuperDave

    Washington DC

    21 reviews

    vip
    5.0

    21 reviews

    Dined on 11 December 2022

    overall5food5service5ambience4

    Wonderful service. Amazingly good food. Wonderful selections on brunch buffet for Dickens Holiday brunch.

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27. r

    rcg775

    Cincinnati

    16 reviews

    vip
    5.0

    16 reviews

    Dined on 11 December 2022

    overall5food5service5ambience5

    I hope the Palm Court is open for ever! What a beautiful hotel! I have a life time of memories and traditions there, beginning with my wedding reception in the Hall of Mirrors in 1986. Treat yourself and have a cocktail there, you won’t regret it!

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28. EB

    EricB

    1 review

    4.0

    1 review

    Dined on 11 December 2022

    overall4food4service5ambience5

    Some of the buffet food was cold. Initial coffee was cold. Selection was excellent. Keith was an AMAZING server!!!!!!!!! Very attentive, responsive and helpful! He is an absolute gem!

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29. C

    Carissa

    Cincinnati

    7 reviews

    5.0

    7 reviews

    Dined on 11 December 2022

    overall5food5service5ambience5

    We invited our friends to join us this year and her words were, “It is like something out of a Hallmark movie.” The presentation and Carolers are outstanding. Hilton Netherland and Palm Court never let you down.

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30. PB

    PeterB

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 11 December 2022

    overall5food5service5ambience5

    wonderful historic location with great food and service

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31. OT

    OpenTable Diner

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 4 December 2022

    overall5food5service5ambience5

    We thoroughly enjoyed the Dickens Brunch today. Have been to several Mother's Day brunches before. This was by far the best we've had. Our server George was FANTASTIC. The carolers were a nice touch. The valet in the hotel garage was great with our vehicle. The hotel architecture is second to none. Very classic and one of a kind steeped in history!

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32. S

    Samanthap

    Cincinnati

    11 reviews

    5.0

    11 reviews

    Dined on 4 December 2022

    overall5food5service5ambience5

    Our server, George, was attentive without intruding. The service is what truly makes this place exceptional - the architecture and cuisine are impeccable, but without the top-notch staff, it wouldn’t be Orchids.

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33. D

    Ddallin

    Indiana

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 4 December 2022

    overall5food5service5ambience5

    So glad that the brunch is back! It is truly one of the best experiences in Cincinnati. Hope the brunch never goes away again.

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 4 December 2022

    overall5food5service5ambience5

    Great brunch!

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35. OT

    OpenTable Diner

    Atlantic City

    1 review

    4.0

    1 review

    Dined on 4 December 2022

    overall4food4service3ambience5

    Little slow on initial service, dining room was not ready for 10:30 reservations. Table service also started slow, but really improved! Missing some all time favorites like omelette station, eggs Benedict. There was music but no carolers.

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36. WC

    WilliamC

    1 review

    4.0

    1 review

    Dined on 4 December 2022

    overall4food4service4ambience4

    First, I’m very happy the Dickens Brunch is back! The Palm Court was a little rusty, but managed to recover. Guests were kept waiting en mass in the lobby and the 10:30 reservations weren’t seated until 10:40. The music (piano) didn’t start until 11:00. Missing were the carolers in Victorian era dress. The famous eggs Benedict were not on the buffet 😞 nor were the traditional English Christmas foods like Yorkshire pudding and steak and onion pie. However, great new items were added such as oysters on the half shell and lobster claws. All in all, it was most enjoyable. Perhaps, they can fine tune it a bit. Also, the added 20% gratuity was a bit much for a buffet.

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37. MS

    MaryS

    1 review

    5.0

    1 review

    Dined on 27 November 2022

    overall5food5service5ambience5

    Once again our party of twelve received excellent service, delicious food well prepared, in an exquisite atmosphere. Thank you Mary stone

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38. KK

    KyleK

    1 review

    1.0

    1 review

    Dined on 17 April 2022

    overall1food1service4ambience5

    Food was very cold because the burners weren't keeping the food hot. Some food was very dried out, I'm figuring because some buffet stands weren't closing all the way. I don't eat meat so I was very disappointed when they ran out of crab legs. They also ran out of cheesecake and other desserts, for paying over 200 for 2 people I expect to be able to get what I want. I'm very saddened to put this review and wad really excited to come. I will not be attending next year.

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39. LM

    LMalo

    Key West

    4 reviews

    vip
    4.0

    4 reviews

    Dined on 17 April 2022

    overall4food4service4ambience5

    I had the Easter Brunch in 2022. The food was good and the hotel dining area is incredible. I love this place and I am so happy to see these events returning.

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40. s

    samuelb

    1 review

    1.0

    1 review

    Dined on 17 April 2022

    overall1food1service3ambience2

    Terrible food and the buffet was very small. Not even half of what they used to put on. It was about a $30 per head brunch. They charged $100 per head terrible value. They did not refresh the food often and it looked very wore out. So disappointed we always in the past enjoyed the Sunday buffet at the Hilton but certainly not this time. We won’t return. Very disappointed

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