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  5. Central Business District
Public Service, New Orleans, LA

Public Service

4.0
4
422 reviews
$30 and under
American
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

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2 people

19:00


Booked 4 times today
Private dining

Private dining

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View details

Dining areas

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Farm-to-table, Seafood

  • Hours of Operation

    Breakfast Mon–Sat 6:30 am–11:00 am Sun 6:30 am–10:30 am Brunch Sun 11:00 am–2:00 pm Lunch Mon–Sat 11:00 am–2:00 pm Bar Daily 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–6:00 pm Dinner Daily 5:00 pm–9:30 pm

  • Phone number

    (504) 962-6527

  • Payment Options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Arthur Batiste

  • Catering

    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.

  • Private party facilities

    For information regarding group dining at Public Service Restaurant please email publicservice@nopsihotel.com

  • Private party contact

    Sean Bitar: (855) 383-8575

  • Area

    Central Business District

  • Cross Street

    Gravier Street

  • Parking Details

    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking

  • Public Transit

    Streetcar stop 3 blocks away

  • Additional

    Gluten-free Options

What 422 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.1Food
  • 3.9Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Diners' Choice Awards

  • New Orleans / Louisiana

    Lunch

  • New Orleans

    Lunch

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Filters

  1. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service4ambience5
    Food was great and the dining room was beautiful.
  2. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service4ambience4
    We met here for a late dinner and the food was great!
  3. Q

    Questy

    Dallas

    4 reviews

    3.0

    4 reviews

    Dined on 31 July 2022

    overall3food3service2ambience3
    Basic menu, fair prices, food was fine, nothing special but the service was abysmal.
  4. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on 31 July 2022

    overall5food5service5ambience5
    The food was amazing!!
  5. Q

    Quban

    New Orleans

    1 review

    3.0

    1 review

    Dined on 30 July 2022

    overall3food3service1ambience5
    There weren’t many people dining in the restaurant, and their appeared to be sufficient serving staff, however our server was terrible. He appeared to be agitated as if working so hard yet we did not witness much work going on. Took forever to be acknowledged (despite being the only table who made reservations), get drinks, and have orders taken. I enjoyed my food but my husband didn’t. Ambience was great to celebrate our anniversary.
  6. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 23 July 2022

    overall5food5service5ambience5
    Love this crew! They made us TN girls feel like we were with family! Amazing food and great vibes! Looking forward to going back
  7. D

    Doby88

    1 review

    5.0

    1 review

    Dined on 16 July 2022

    overall5food5service5ambience5
    The staff was very friendly from start to finish. The food was delicious and the drinks were good. Not priced bad for the amount of food and we were full! It is pretty and the vibe was very casual classy. Very good place.
  8. SC

    SongCoyote

    1 review

    5.0

    1 review

    Dined on 8 July 2022

    overall5food5service5ambience5
    My partner and two friends of ours had never been to New Orleans before and chose Public Service based on its reviews, and we were entirely happy with our experience. The server took good care of us, including (to our surprise) warning us away from one dish while recommending others. Everything recommended was spot on - the food was delicious, and we all had a great time!
  9. MK

    MarkK

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 3 July 2022

    overall5food5service4ambience4
    Easy reservation. Professional reception.
  10. B

    Bjh123

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 25 June 2022

    overall5food5service5ambience5
    Service was fast friendly and food was hot and tasty No complaints
  11. OT

    OpenTable Diner

    Columbus

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 20 June 2022

    overall5food4service5ambience5
    Lovely atmosphere and very good food. We greatly enjoyed our meal. I would definitely recommend this restaurant.
  12. S

    Sassy

    New Orleans

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food3service3ambience4
    Father’s Day
  13. CS

    CaitlinS

    1 review

    2.0

    1 review

    Dined on 19 June 2022

    overall2food2service2ambience4
    Waiter was not friendly. Food was extremely expensive for what we ordered. We asked for bills split and they were not. We seemed like an inconvenience to them.
  14. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on 5 June 2022

    overall1food3service3ambience3
    The food was great, the waitstaff service was great but I was really disappointed that due to a wedding there were no bathrooms available for restaurant guests. I asked the host where the restroom was and he directed me through the lobby to the right of the gift shop. A woman stopped me there and said the bathrooms weren’t available due to a private event…so I asked even if we are dining in the restaurant? She said that I could go up to the second floor and the person at the front desk could help me. I went back to my table to get my mother because she also had to use the restroom and went to the front desk to be brought to the second floor. He asked if we were hotel guests, which we were not, and he said he couldn’t let us up. I asked the original woman I spoke to and she finally brought us up to the bathroom. If you don’t have a bathroom available for guests of the restaurant only than you should not take reservations at the restaurant for outside guests. If I’m sitting down at a restaurant to eat and drink I fully except to be able to use a restroom. Very disappointing experience.
  15. PM

    PriscillaM

    1 review

    5.0

    1 review

    Dined on 29 May 2022

    overall5food5service5ambience5
    Nice place for lunch and dinner. Good food and service. Thank you.
  16. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on 24 May 2022

    overall5food5service5ambience5
    Service amazing, food!!!! Highly highly recommend the oysters. The drinks are very well made also.
  17. JM

    JulioM

    Fort Lauderdale

    6 reviews

    vip
    3.0

    6 reviews

    Dined on 23 May 2022

    overall3food3service4ambience4
    Everything was just ok! The hotel was beautiful
  18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 15 May 2022

    overall5food5service5ambience5
    Fantastic cocktails and food. Great service!
  19. RS

    RobertS

    Richmond

    20 reviews

    3.0

    20 reviews

    Dined on 9 May 2022

    overall3food5service2ambience4
    We made a 9 PM reservation and arrived a little early. Our drinks and appetizers came relatively quickly. Our bottle of wine was brought to us uncorked which is unusual. We had been waiting a good 40 minutes for our meals to be delivered with little attention by the wait staff between an appetizer and the meal. Once we receive our meals, they were delicious. We tried to order dessert but we’re told that the kitchen was closed. Disappointing.
  20. JH

    JudithH

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on 8 May 2022

    overall3food2service4ambience5
    Appetizer was good—entree was bad! Ambiance is nice & service was OK…valet parking was good!
  21. WR

    WilliamR

    Houston

    3 reviews

    vip
    3.0

    3 reviews

    Dined on 8 May 2022

    overall3food4service3ambience4
    Mother’s Day Breakfast and Cocktails!
  22. OT

    OpenTable Diner

    Houston

    2 reviews

    3.0

    2 reviews

    Dined on 8 May 2022

    overall3food5service2ambience4
    Food was great, but took a really long time to get anyones attention. And the place wasn’t busy….
  23. S

    Sundaybrunch

    Yorkshire

    7 reviews

    5.0

    7 reviews

    Dined on 1 May 2022

    overall5food5service5ambience5
    Great for a quick bit to eat
  24. BC

    BarbC

    Naples

    10 reviews

    vip
    4.0

    10 reviews

    Dined on 29 April 2022

    overall4food4service4ambience3
    The oysters were excellent, the Club 317 was one of the best clubs I ever had and was loaded with meats, and the Causeway Shrimp was perfectly seasoned with spices.
  25. MP

    MarkPG1

    London

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5
    Really great service and more importantly the food was equally as good. Nice cool environment. Enjoyed my experience and would recommend
  26. OT

    OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on 26 April 2022

    overall2food5service2ambience5
    The food was fantastic but the service was super slow. There seemed to be plenty of workers but only one waitress. The manager was very apologetic and helpful. Given the food quality I would guess it was just an off night. I would give them another shot.
  27. GL

    GaryL

    New Orleans

    10 reviews

    vip
    2.0

    10 reviews

    Dined on 24 April 2022

    overall2food1service2ambience3
    Very uninspired food….menu sounds better than what is presented to your table. In some cases, such as the spinach and artichoke appetizer, it appeared straight from a box or package. Disappointed ☹️
  28. DB

    DianeB

    Houston

    47 reviews

    vip
    1.0

    47 reviews

    Dined on 21 April 2022

    overall1food1service2ambience4
    While the restaurant is aesthetically quite nice the food was subpar. We ordered the spinach and artichoke dip as a starter and quite frankly it was inedible. My husband order the meatloaf entree and said it did not have much flavor. I ordered gumbo and it as just ok.
  29. C

    Cantabrig5

    New England

    2 reviews

    2.0

    2 reviews

    Dined on 18 April 2022

    overall2food3service1ambience4
    I’ve rarely seen a restaurant try so little. Our waiter went out of his way to demonstrate how little he cared about our experience. Our main courses were solid—but with some sides arriving fresh-from-the-microwave piping hot, others ice cold. No staff member bothered to ask whether we’d had a good meal or thank us for coming. Nice space, but really tough to give it a positive review—especially given the prices.
  30. PB

    PatriciaB

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on 18 April 2022

    overall3food3service3ambience2
    Not excited by the menu. Cesar salad very good. Main course ok. A lot of food tho Dessert very good Service ok. He tried but I think he was the only server. Have had lunch there many times 2 + years ago when planning an event. Always good! Good at the event excellent even with a large group
  31. T

    Terre

    New Orleans

    37 reviews

    vip
    2.0

    37 reviews

    Dined on 10 April 2022

    overall2food2service1ambience2
    Our food was ok. The service was less than mediocre. We had to continue to ask for items that we ordered after our breakfast was served, i.e., toast, bacon, ketchup, etc. Wanted to try some place new. We eat in the city a lot and now I know why we stick to our favorites.
  32. S

    Skieblue

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 3 April 2022

    overall5food5service5ambience5
    We ate here for breakfast and it was very good!
  33. SD

    StephanieD

    New Orleans

    4 reviews

    3.0

    4 reviews

    Dined on 13 March 2022

    overall3food2service3ambience5
    BEAUTIFUL VENUE, AWESOME MIMOSAS, FOOD QUALITY DOES NOT MATCH
  34. KY

    KYDY

    Dallas

    8 reviews

    1.0

    8 reviews

    Dined on 5 March 2022

    overall1food2service1ambience3
    The service was terrible. The food was almost just as bad! Not at all what I expected from the positive reviews on the website. Definitely would NOT recommend!
  35. J

    Jma0341

    New Orleans

    8 reviews

    3.0

    8 reviews

    Dined on 23 February 2022

    overall3food2service4ambience4
    The menu left much to be desired. I had the meatloaf Wellington and the bacon was raw. The service was great and I would go back just for drinks. The restaurant would have to up their game before I go back.
  36. K

    Kira

    1 review

    5.0

    1 review

    Dined on 15 February 2022

    overall5food5service5ambience5
    Public service was a great choice for Valentine’s Day. We were sat right away with a reservation. The menu is small but the food was delicious. The drinks are very strong and all have a botanical flavor. Our waiter Dominique was kind and courteous. I definitely recommend.
  37. RB

    RachaelBC

    Baton Rouge

    1 review

    5.0

    1 review

    Dined on 15 February 2022

    overall5food5service5ambience5
    Awesome! Great service and food! The Brussel sprouts and oysters were our favorites! Great cocktails and clean hotel.
  38. OT

    OpenTable Diner

    New Orleans

    11 reviews

    vip
    4.0

    11 reviews

    Dined on 12 February 2022

    overall4food4service4ambience4
    We loved the food and atmosphere.
  39. V

    Valentine7

    Dallas

    24 reviews

    4.0

    24 reviews

    Dined on 16 January 2022

    overall4food4service5ambience5
    Service was excellent. Food was pretty good. Only negative is that the menu is extremely limited. Only remember 1 appetizer option that didn’t come with dairy (cream or cheese) and that was pork ribs.
  40. RL

    RyanL

    1 review

    5.0

    1 review

    Dined on 8 January 2022

    overall5food5service5ambience5
    Great food and great experience. Bree (sp?) was our server and she was amazing! Highly recommend

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 4 stars by 422 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 4 times today
Google Map for Public Service

311 Baronne St, New Orleans, LA 70112

Dining areas

Additional information

  • Cross Street

    Gravier Street

  • Area

    Central Business District

  • Hours of Operation

    Breakfast Mon–Sat 6:30 am–11:00 am Sun 6:30 am–10:30 am Brunch Sun 11:00 am–2:00 pm Lunch Mon–Sat 11:00 am–2:00 pm Bar Daily 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–6:00 pm Dinner Daily 5:00 pm–9:30 pm

  • Cuisines

    American, Farm-to-table, Seafood

  • Dining style

    Casual Elegant

  • Dress Code

    Smart Casual

  • Parking Details

    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking

  • Public Transit

    Streetcar stop 3 blocks away

  • Payment Options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive Chef

    Arthur Batiste

  • Additional

    Gluten-free Options

  • Phone number

    (504) 962-6527

  • Catering

    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.

  • Private party facilities

    For information regarding group dining at Public Service Restaurant please email publicservice@nopsihotel.com

  • Private party contact

    Sean Bitar: (855) 383-8575

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