Robertas Glasgow

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1. K

   Kya72

   Glasgow

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service2ambience5

   Lovely atmosphere but the food wasn't the best. Calamari was chewy and pizza crust was very doughy.

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2. OT

   OpenTable Diner

   Hampshire

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service2ambience3

   Dry tasteless calamari. Mains were ok. The service was slow. The waiter made a mistake with a drink, took it away and then forgot to bring me the correct one. Overall a bit disappointing. Restaurant was not especially busy either.

   Report
3. RS

   RachelS

   Edinburgh

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Gorgeous venue with friendly and efficient service and very yummy food. We will be returning

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4. L

   Lotte

   Glasgow

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food3service2ambience2

   A bit disappointed, experiencing little annoyances throughout the meal. Table not ready Ran out of food Massive wait in between courses Very small portions

   Report
5. OT

   OpenTable Diner

   Perthshire

   2 reviews

   1.0

   2 reviews

   Dined on 21 January 2023

   overall1food1service1ambience1

   Unfortunately the whole experience was a bit of a disappointment. We arrived early and had a drink at the bar however the staff forgot to show us to a table at the appointed time and it appeared at one point they had given it away to a walk in. The next part of the saga was that the heating was broken so the dining area was freezing - still waiting for a member of staff to mention this , luckily the people on the adjacent table were able to fill us in. They unfortunately had ordered wine to go with their meal but it didn’t arrive at the table until they were finished eating. The starters - Haggis Fritters were alright but nothing to write home about . The main courses were a different matter all together, my sea bass was lovely, well cooked and very tasty however my husband’s main course the slow cooked beef was very dry and tough and he had to send it back. And that was the last time any member of staff came near the table. Some 20 minutes later we were able to flag down a member of staff and were able to pay the bill. During this time we were able watch another table send pizzas back as they were cold so all in all quite a disappointment evening.

   Report
6. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on 21 January 2023

   overall2food2service1ambience3

   We were sat at a lovely booth near the door. Slightly cold but the decor was lovely. Service was extremely poor as we were sat for over 45 minutes with no asking us if we wanted a drink. My friend ended up going to the bar to place an order and we got our drinks an hour after being seated. The drinks were okay but not worth the money. The food was nice but again portion size was poor. My friends and I would have wanted wine with our dinner but due to the poor service, we were not able to order again and didn’t want to spend another money. One of the waitresses apologised at the end of the meal and gave our table free shots. This did not make up for the lack of communication and poor service throughout the meal.

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7. OT

   OpenTable Diner

   Edinburgh

   1 review

   2.0

   1 review

   Dined on 19 January 2023

   overall2food1service2ambience5

   Had visited several times before and enjoyed but was left very disappointed with the entire experience this time around. Carbonara was made with penne pasta and tasted like burnt egg, both pizzas were completely burnt and dry and didn’t taste like much. Pizza toppings on one were cold, whilst the rest of the pizza was warm, which looked like they’d just been thrown on top once the pizza was out of the oven. Thank goodness we didn’t mind raw, uncooked peppers! Wait times between courses were enormous and there was no offers for drinks refills, despite us being one of only 3 tables in. Restaurant staff were busy huddling and chatting the majority of the time we were in, which resulted in us approaching to get service for drinks orders. Overall, a £95 bill on a Thursday night for a well below average meal and terrible, terrible service. A big disappointment considering previous visits.

   Report
8. HF

   HelenF

   1 review

   5.0

   1 review

   Dined on 17 January 2023

   overall5food5service5ambience5

   Staff lovely, food lovely, restaurant gorgeous. Would visit again.

   Report
9. M

   Matt

   London

   13 reviews

   4.0

   13 reviews

   Dined on 9 January 2023

   overall4food4service4ambience4

   Really nice restaurant, was lovely inside and the food was pretty good

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10. H

    Heather

    Glasgow

    13 reviews

    5.0

    13 reviews

    Dined on 7 January 2023

    overall5food5service5ambience5

    Half the group were delayed getting to the restaurant but the staff were great and reassured us we could have the table for longer! The service was excellent and the food, especially the pizzas were amazing. Highly recommended.

    Report
11. KJ

    KellyJ

    Chicago

    1 review

    5.0

    1 review

    Dined on 3 January 2023

    overall5food5service5ambience5

    Great Italian spot in the city center. Servers were helpful and very friendly!

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12. OT

    OpenTable Diner

    Glasgow

    1 review

    4.0

    1 review

    Dined on 31 December 2022

    overall4food4service5ambience5

    Great visit . The starters: we chose mussels with white wine and the haggis fritters .The mussels were amazing and the haggis fritters were great. The Mains : were pretty damn good . The pizza is brilliant the lasagne is good. Desserts : the panna cotta was a fantastic dessert the creme brulee was good could only eat half . The service and team : Fantastic ! Dom done a grand job . Thank you folks for a wonderful new years eve meal .

    Report
13. S

    Shezad

    1 review

    2.0

    1 review

    Dined on 31 December 2022

    overall2food1service3ambience4

    No sure what was going on maybe it was a bad day but the food was poor. Gamberoni was plain no taste and the sea bass was overcooked. My partners risotto was chalk like and again bland. Was a shame cause we looked forward to this new place but for the price and the quality it was far from value.

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14. AE

    AdrianE

    Glasgow

    1 review

    3.0

    1 review

    Dined on 29 December 2022

    overall3food2service2ambience2

    Nice building with a pleasant ambiance. Great pizza, but my wife had sea bass potatoes and green vegetables which was bland. Service was odd - we felt like we were interrupting them, an inconvenience. Rushed, and “phew, they’re gone”.

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15. RM

    RobertM

    Glasgow

    2 reviews

    1.0

    2 reviews

    Dined on 24 December 2022

    overall1food1service4ambience2

    Pizza not on Food worse than average, pasta ragu had been left under the lamp and was dried out! Worse Xmas Eve dinner ever

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16. CM

    CMac

    Glasgow

    5 reviews

    5.0

    5 reviews

    Dined on 24 December 2022

    overall5food4service5ambience5

    Great service - nothing was a bother for the staff - even though we were a large party of 13! Food was fab and the ambience for Christmas was perfect! Thank you!

    Report
17. G

    Gordon

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on 23 December 2022

    overall4food5service5ambience5

    Thanks for a great meal guys. The food and service were excellent but too cold and not inviting at all. We only had a main course and left because it was so cold. Our waitress did turn the heating up but to be honest it was too little to late. We also choose not to stay for drinks either. I hope this helps with your feedback.

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18. AC

    AnnemarieC

    Glasgow

    6 reviews

    3.0

    6 reviews

    Dined on 23 December 2022

    overall3food4service4ambience3

    It was the periphery that was our slight issue. Clearly the pizza guy was not happy about something. Our table gave us a ringside seat. My wife was delighted with her Sea Bass. My pizza was good but a bit burnt of the edges. See initial comment. Lack of focus maybe? We will come back as overall it was as good as our previous visit and there was the XMAS situation that we all have to contend with at this time

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19. PM

    PaulM

    Glasgow

    4 reviews

    5.0

    4 reviews

    Dined on 22 December 2022

    overall5food5service5ambience5

    Very pleasant and chatty staff , really liked the interior of the restaurant and had a great meal.

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20. OT

    OpenTable Diner

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on 19 December 2022

    overall4food4service4ambience5

    Staff where so lovely and helpful nothing was to much trouble. Would have liked to try the pizza but sadly they never had any the night we went. Gives us a reason to go back though.

    Report
21. KR

    KarenR

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on 18 December 2022

    overall5food5service5ambience5

    As always food amazing and very prompt service. Restaurant was decorated lovely and had nice xmas feeling.

    Report
22. AM

    AngelaM

    1 review

    2.0

    1 review

    Dined on 18 December 2022

    overall2food1service3ambience1

    First of all, the restaurant was very cold. I had to sit with my coat on. The staff were also cold and had to where scarves. Starters where on time and tasty. My main arrived cold and with no dressing, my sisters must have been sitting under a heat lamp and had congealed whilst waiting on my daughters pizza. The staff where lovely and replaced my food and took off the bill but the whole experience, the week before Christmas was poor.

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23. BR

    BReview

    Glasgow

    1 review

    1.0

    1 review

    Dined on 17 December 2022

    overall1food3service1ambience2

    Food was good other than the pizza being a bit burnt but tasted wood fired. Service was very slow, we waited 20 mins after arriving to be asked what we wanted to drink and food arrived before our drinks did. The music was very loud and other tables were having to shout over the music, adding to the noise level. Overall quite a stressful experience.

    Report
24. JY

    JenYoung

    1 review

    3.0

    1 review

    Dined on 17 December 2022

    overall3food3service4ambience4

    Robertas is a lovely restaurant however we didn’t have the best experience. The restaurant was cold and draughty. We received food that was Luke warm and we had to send it back. The restaurant microwaved this rather than provide a new dish- we know this because I took a bite out of my beef and I got the same piece of beef back. They did take 20% off for the poor temperature in food but I wasn’t overly impressed. 2 of our pizzas didn’t have tomato sauce on them despite us asking if that pizza did or not and we were told it did. The waiter also wasn’t very aware of the types of wines and struggled to recommend us any as they didn’t know much about them.

    Report
25. SG

    StacyG

    Glasgow

    8 reviews

    2.0

    8 reviews

    Dined on 17 December 2022

    overall2food2service1ambience2

    When we entered the venue it was 12.20pm, very quiet and only 2/3 tables seated. When we were eventually acknowledged the male member of waiting staff with chipped black nail varnish spoke to us, no friendly greetings or smiles. We had to ask after 10 mins if we could order drinks. When food came along there was no offer of parmesan and plates where delivered to one end of the table and had to be passed by the diner's to the waiting diner. One diner had to return her food as it was tasteless, no apology from staff. A different member of male staff came over to question why it was returned and he just stood there staring at her awkwardly for a few mins and then walked away! When the bill came they had added a service charge of £15+ for a table of 5. When asked for this to be removed as we did not enjoy the 'service' if that's what they call it, we had the female manager who came over with an attitude rhyming off the their policy of service charge and it's not compulsory, this should be explained on the bill. Some of the food was ok however, the attitude and lack of personal from the staff is unreal for a customer facing business. Will definitely not be returning.

    Report
26. JB

    JeanB

    Glasgow

    1 review

    3.0

    1 review

    Dined on 15 December 2022

    overall3food3service4ambience2

    The service was great, food was nice but the restaurant was cold and ate our meal with coats on - spoiled the overall experience which was a shame!

    Report
27. M

    Maureen

    Glasgow

    1 review

    2.0

    1 review

    Dined on 14 December 2022

    overall2food5service5ambience2

    Food and service was great but on this occasion there was no heating, it was very cold and they didn’t bring in temporary heaters. We sat with our coats on.

    Report
28. JB

    JB12

    London

    2 reviews

    1.0

    2 reviews

    Dined on 13 December 2022

    overall1food2service2ambience1

    Restaurant was freezing. Most diners having to keep there coats on. Starter arrived and cooled too quickly. For main same again with the canbonara penne pasta cooling quickly but also over powering with garlic. I ordered the pizza with aubergine, ham and mozarella. Dissapointing was an understatement. Aubergine still raw, hard and cruchy, base was soft and floppy. Asked for it to be reheated but still poor. Ended up leaving most of both dishes.

    Report
29. JB

    JuneB

    Glasgow

    3 reviews

    2.0

    3 reviews

    Dined on 13 December 2022

    overall2food3service4ambience2

    The drinks at bar were expensive. The bar area was so cold we kept our coats on and only stayed for one drink.

    Report
30. A

    Andy

    1 review

    1.0

    1 review

    Dined on 12 December 2022

    overall1food1service1ambience1

    Shockingly bad! Freezing cold. Slow. Staff weren’t trained and unable to deal with issues.

    Report
31. AM

    AnneM

    Glasgow

    1 review

    5.0

    1 review

    Dined on 12 December 2022

    overall5food5service5ambience5

    Lovely surroundings with very unique loos😀 Food was well cooked and delicious as we're the mocktails. The waiting staff were very friendly and service was prompt. Restaurant was a wee bit chilly but think it would be the same in most places given the extreme cold outside. Overall excellent dining experience and would recommend

    Report
32. AB

    AudreyB

    Glasgow

    1 review

    3.0

    1 review

    Dined on 11 December 2022

    overall3food4service4ambience3

    Pasta portion very large , tender chunky pieces of beef in the ragu

    Report
33. S

    Shabana

    1 review

    3.0

    1 review

    Dined on 9 December 2022

    overall3food3service3ambience2

    The food tasted fine, however the portion sizes were quite small compared to other restaurants. Not good value for money, won’t be back unfortunately.

    Report
34. S

    Sparrow

    1 review

    3.0

    1 review

    Dined on 8 December 2022

    overall3food2service2ambience3

    Service wasnt as attentive as should be. Missed drinks orders, missed requests for sauce accompanying the beef dishes. The beef was also extremely dry and inedible, it was asked to be cooked medium rare but felt as if it was well done. Apart from that everything else was satisfactory.

    Report
35. LR

    LReviews

    1 review

    2.0

    1 review

    Dined on 8 December 2022

    overall2food1service3ambience3

    First reaction to the restaurant was how cold it was. I had to keep my coat on for a little while so that I could warm up. The front of house staff were nice enough however, their knowledge of their food menu wasn’t great and didn’t give me much confidence on the product they were selling. Our food arrived and it was oversaturated with Olive oil. Swimming in it. I have been let down greatly.

    Report
36. G

    Glasgow1

    1 review

    2.0

    1 review

    Dined on 7 December 2022

    overall2food2service1ambience2

    Nobody to greet guests had to wait for ten mins before someone said hello Not enough waiting staff and were rude when they did arrive food was average and missing ingredients said on menu. Very disappointing, will not be back nor recommend

    Report
37. B

    Barney

    Glasgow

    1 review

    3.0

    1 review

    Dined on 7 December 2022

    overall3food2service2ambience2

    We were given the ala carte menu instead of the lunch one we had booked. Restaurant almost empty, yet food took ages. My food was fine, but my friend had to return her starter as the terrine was very cold as though it had been in a freezer. This was replaced after complaining. There were 3 courses on the menu we were given for£19.95. Yet we’re told we would have to pay extra for a dessert. Nothing on menu to indicate this. Have been to Robertas many times & have recommended friends. Feel the restaurant will have to improve its service as it’s becoming sloppy.

    Report
38. AD

    AngelaD

    1 review

    2.0

    1 review

    Dined on 6 December 2022

    overall2food2service2ambience2

    The restaurant's decor is lovely, however we were very cold, the coffees were cold and we weren't offered the Christmas menu which we booked.

    Report
39. SK

    ShaeK

    1 review

    1.0

    1 review

    Dined on 4 December 2022

    overall1food1service1ambience1

    Terrible. They had never emailed to mentioned they ran out of pizza as well as multiple other items. Upon arriving to the place they waited until we were seated to give us the information.

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40. C

    Christopher4

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on 4 December 2022

    overall5food5service5ambience5

    Really enjoyed our visit to Robertas Staff were very attentive and helpful Menu had a good selection and the food was great Will definitely be back

    Report