Roly's Terrace - Fully Heated Terrace

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1. MI

   MarkI

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service1ambience3

   Usual good standard however their floor staff were just not on it well enough in the terrace with less than half the tables filled on a Sunday afternoon. Excellent cocktails and enjoyable food.

   Report
2. OT

   OpenTable Diner

   Dublin

   9 reviews

   vip
   4.0

   9 reviews

   Dined 7 days ago

   overall4food4service1ambience4

   The food and room is lovely. However service very poor

   Report
3. OT

   OpenTable Diner

   Wicklow

   1 review

   vip
   5.0

   1 review

   Dined on 12 May 2022

   overall5food5service5ambience5

   We had a wonderful family lunch for our daughter’s graduation. Food, service and atmosphere in Terrace Restaurant were all excellent.

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4. M

   Mogs

   1 review

   2.0

   1 review

   Dined on 12 May 2022

   overall2food1service3ambience2

   Food was very disappointing I had the hake and it was very average and presentation was awful. Service was average

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5. A

   Adoo

   London

   1 review

   5.0

   1 review

   Dined on 12 May 2022

   overall5food5service4ambience5

   Great food. Terrific location

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6. ME

   MEBU

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined on 12 May 2022

   overall4food4service5ambience4

   Very good selection. Option for small plates always welcome at lunch. Bright, airy room. Efficient service. Good quality food - not too dear.

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7. HM

   HilaryM

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 7 May 2022

   overall5food5service5ambience5

   Friendly staff, lovely atmosphere and a separate vegetarian/vegan menu .

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8. OT

   OpenTable Diner

   Dublin

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 5 May 2022

   overall5food5service5ambience5

   Always such a great venue with super staff…. Most enjoyable

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9. SS

   SSHH

   Dublin

   1 review

   5.0

   1 review

   Dined on 5 May 2022

   overall5food5service5ambience5

   Food delicious, service excellent, lovely atmosphere. Lisa the manager so helpful & friendly. Room is bright & sunny so lovely for a summer lunch. Will be back again soon.

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10. DR

    DavidR

    London

    5 reviews

    3.0

    5 reviews

    Dined on 4 May 2022

    overall3food2service2ambience3

    Good buzz but slow service. Quality & food portions poor. Had to return green salad as was served dead!!

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11. AF

    AnneF

    1 review

    4.0

    1 review

    Dined on 30 April 2022

    overall4food4service4ambience4

    Lovely dinner - deep fried Brie delicious - scampi delicious - wings delicious - steak delicious. Have rebooked for Saturday 7 May party of 6 this time and looking forward to it 👍 service was friendly and professional. Also just to advise that I call to see my uncle who is 91 every few weeks and he LOVES Rolys Danish pastries - so I ring the morning of my visit and order 4 Danish pastries and staff again very helpful and friendly - thank you for making an old man happy with your Danish pastries

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12. SF

    SeamusF

    Dublin

    1 review

    5.0

    1 review

    Dined on 20 April 2022

    overall5food5service5ambience5

    Wonderful setting, staff were friendly and helpful, attentive but never intrusive. Delicious food, beautifully presented. Thanks for a lovely afternoon!

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13. JM

    JacquiM

    Dublin

    10 reviews

    3.0

    10 reviews

    Dined on 17 April 2022

    overall3food4service2ambience4

    Have been here many times before and enjoyed it, however like a lot of other establishments they are obviously struggling for staff. Waitress did not know what a slimline tonic was, we then said a light tonic and she still did not know what this was and asked us to point it out on the menu. It took 20 minutes for our aperitifs to arrive. When we got our bill there were 2 extra main courses on it. Manager came and apologized and gave us a free drink. Food was lovely but service was a bit chaotic

    Report
14. TD

    TriciaD

    Dublin

    1 review

    2.0

    1 review

    Dined on 15 April 2022

    overall2food4service2ambience2

    First time back in Rolys since the pandemic. We have eaten in Rolys Cafe on numerous occasions and were always very happy with it. This time we were in the New Rolys Terrace which looks lovely. We ordered a bottle of Malbec which was priced at €29.50 but were a bit taken aback when it was served to us - it was a Los Cardos Malbec which we buy most weekends in Dunnes Stores for €8.00! This kind of coloured the rest of the meal. I had the Brie to start which was lovely and my husband had the Sliders which were ok. I had the Burger as a main and my husband had the Fish and Chips. Both mains were really good. We then had 2 weak/watery Cappuccinos. When we got our bill we had been charged for 2 desserts we didn't have and also a more expensive starter. To be fair once we pointed this out to the waitress she corrected the bill and apologised. Overall staff were very friendly and pleasant. I thought the restaurant lacked atmosphere and standards seem to have slipped. The menu was limited and I don't think we would be in a hurry back. It's a pity because we really enjoyed all our previous meals there.

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15. CO

    CatherineO

    Dublin

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 13 April 2022

    overall5food5service5ambience5

    Roly's continues to deliver consistently good food with a wide menu and great value. The terrace is a lovely addition to the experience. Would highly recommend.

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16. g

    garygirl

    London

    6 reviews

    4.0

    6 reviews

    Dined on 2 April 2022

    overall4food4service5ambience4

    Super food in a lovely glazed terrace area. Great service - particularly warm and professional which is so rare these days.

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17. DJ

    DJ2019

    Dublin

    9 reviews

    vip
    3.0

    9 reviews

    Dined on 2 April 2022

    overall3food4service2ambience4

    Was my first time back in rolys since opening the terrace Food is always good but service was disappointing; no one asked did we even want dessert and the fact it wasn’t so busy it just felt like we were not getting good service because we were a table of two as opposed to a larger group. We sat there for about 30 mins after our meals and plates empty

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18. L

    Lizard

    Dublin

    1 review

    3.0

    1 review

    Dined on 31 March 2022

    overall3food4service3ambience3

    First visit. Was quite busy. we were seated quickly but service was slow and twice waiters forgot to bring menus and a menu order. No music! Our meals were delicious . The place was quite un-diverse both in staffing and clientele ...always sad to see.

    Report
19. EB

    EnjoyBeingServedNiceFood

    Dublin

    1 review

    2.0

    1 review

    Dined on 28 March 2022

    overall2food4service2ambience4

    The crab main for approx 17 euro is very tasty. But portion size is absurd. One very small brushetta. Portion is a very small starter/appetizer. Server not friendly, actually quite grumpy.

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20. OT

    OpenTable Diner

    Dublin

    15 reviews

    vip
    5.0

    15 reviews

    Dined on 27 March 2022

    overall5food5service5ambience5

    Always five star service and a lovely evening out. Love the great food, busy vibe and great wine selection.

    Report
21. CB

    CoraB

    Dublin

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5

    Absolutely beautiful food and wonderful service

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22. OT

    OpenTable Diner

    Dublin

    4 reviews

    3.0

    4 reviews

    Dined on 26 March 2022

    overall3food3service3ambience3

    It wasn’t up to Roly’s usual standard. Very disappointing and certainly wouldn’t eat on the terrace again! It didn’t seem that wait staff had designated tables, we had about 6 people (maybe more) serve the table. Dessert was only arriving as we were leaving (although we had already had to cancel as it took so long and we had already finished our tea). Kids menu was the most expensive I’ve seen anywhere. They are charging €10.50 for a kids’ pasta in tomato sauce, that’s some mark up! Roly’s - what’s happened to you? Not the service level we expect from you!

    Report
23. LH

    LizH

    1 review

    3.0

    1 review

    Dined on 24 March 2022

    overall3food4service4ambience4

    Food at Rolys is very good if a little overpriced as regards quantity. Service was also good, however the cleanliness and impression of the bathroom facilities for such an upmarket restaurant left a lot to be desired. Also, despite the current wildfire spread of Covid, staff had not been reverted to wearing masks and in an overcrowded setting as it was on the day of our visit, this was very off-putting - we are not done with this pandemic yet!

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24. FC

    FionaC

    Dublin

    1 review

    5.0

    1 review

    Dined on 22 March 2022

    overall5food4service5ambience5

    Great local restaurant with excellent staff, a very pleasant experience and will return

    Report
25. AK

    AdrienneK

    Dublin

    3 reviews

    3.0

    3 reviews

    Dined on 18 March 2022

    overall3food4service4ambience4

    Too cold, had to eat with my coat on , not what I expect for a top class restaurant

    Report
26. MO

    MaryO

    Dublin

    3 reviews

    5.0

    3 reviews

    Dined on 15 March 2022

    overall5food5service5ambience5

    I enjoyed a Tuesday night visit to the outdoor terrace. It was quiet but it had atmosphere. My guest and I both had prawn dishes and each of us waxed lyrical. We had a lovely glass of New Zealand Wine with our mains and thoroughly enjoyed our meal. Roly's is a reliable restaurant the food and service are consistently good.

    Report
27. KT

    KateTL

    Dublin

    5 reviews

    5.0

    5 reviews

    Dined on 14 March 2022

    overall5food5service5ambience5

    Good balance between service and recognising the rhythm of the meal.

    Report
28. NM

    NadineM

    Dublin

    1 review

    1.0

    1 review

    Dined on 13 March 2022

    overall1food1service1ambience2

    Service was very poor, waiter wasn’t very polite, food was poor especially for the price of it. Thank god we had a voucher as wouldn’t be happy at all to pay for what we got. Will not be returning there

    Report
29. OT

    OpenTable Diner

    London

    2 reviews

    vip
    3.0

    2 reviews

    Dined on 13 March 2022

    overall3food4service3ambience4

    Lovely terrace but food is over priced for what it is. Also had tried to pull our table forward which they had said we couldn’t do as they were fully booked although when we checked on open table there were multiple tables available.

    Roly's Terrace - Fully Heated TerraceResponded on 16 March 2022

    Thank you for your review. We will certainly investigate. Our pricing does reflect our actual purchase, production and service costs . Our Manager recalls asking for Open Table to be 'closed' during Sunday lunch service last week, however apparently it was not immediately closed. This will have caused this situation. Our apologies. Tom O' Roly's

    Report
30. K

    Karen

    Dublin

    1 review

    2.0

    1 review

    Dined on 12 March 2022

    overall2food2service3ambience4

    The terrace is very nice. The service was good but we found the price of the food really expensive. One of us asked for a non alcoholic gin and tonic, which cost an unbelievable 11.50 euro!! I queried this but was told this was correct.The scampi and chips cost 30 euro. ( there was a " small" portion for 18euro which our waiter suggested we don't get as it was too small). This was lunch prices so more outrageous I felt. The staff were friendly and there was a nice atmosphere

    Roly's Terrace - Fully Heated TerraceResponded on 16 March 2022

    Thank you for your review Karen, we use ATOPIA Spiced Citrus for our non alcoholic Gin & Tonic, we will certainly do a price comparison. We purchase ATOPIA at a premium brand cost, hence the sales price. The Scampi & Chips is indeed €29.95 - this price reflects the purchase price of the fresh prawns landed in Castletownbere, West Cork. It would not be viable for us to charge less. We will look into other non-alcoholic to try to offer a better price. Thank you, Tom O. Roly's

    Report
31. RT

    RaymondT

    Hampshire

    3 reviews

    1.0

    3 reviews

    Dined on 25 February 2022

    overall1food1service1ambience2

    You will not want to hear this. The experience we had was poor 'across the board'. The service was indifferent (the servers acted as though they would prefer to be somewhere else), the noise level was so high we could hardly hear each other across our table. The food lacked proper flavour, was far from the advertised description and was presented in a coarse way. We will not be back and I doubt if any of our friends will be dining with you. Raymond Turner

    Report
32. OT

    OpenTable Diner

    Dublin

    1 review

    1.0

    1 review

    Dined on 24 February 2022

    overall1food1service1ambience2

    We booked for a Terrace table and when we arrived the host didn’t know that we had specifically booked a Terrace table. Our waitress did not accurately take our starter order. We ordered 2 glasses of wine (a róse and a red) but the wrong glasses of wine were brought (house red and house white). Finally, the bill had extra items on it that we did not order. We were charged for an extra glass of wine and 2 starters. Poor service. Inexperienced wait staff. Standard has dropped. We have eaten here several times but this was an unacceptable experience.

    Report
33. FA

    FaridaA

    Dublin

    3 reviews

    5.0

    3 reviews

    Dined on 18 February 2022

    overall5food4service5ambience5

    I liked the ambiance and the staff. The food was ok, but not that excellent.

    Report
34. H

    Helena

    Dublin

    1 review

    3.0

    1 review

    Dined on 18 February 2022

    overall3food3service2ambience4

    Our first time having lunch at The Terrace at Rolys. No comparison with Rolys upstairs where we have eaten many times over the years. A much different menu. The service was really slow on the day we visited; we had to look for attention at every course and well as a wait to have initial order taken. Perhaps it's due to current staff shortages in the industry.

    Roly's Terrace - Fully Heated TerraceResponded on 16 March 2022

    Thank you for your review Helena, we apologise for the slow inattentive service. Please email us on events@rolysbistro.ie - we will revert without delay. Tom O. Roly's

    Report
35. EB

    EmmaB

    Dublin

    7 reviews

    4.0

    7 reviews

    Dined on 13 February 2022

    overall4food3service3ambience5

    The service was a bit all over the place - different people and not quite understanding the questions about the menu

    Report
36. JO

    JulieO

    New York Area

    3 reviews

    vip
    1.0

    3 reviews

    Dined on 11 February 2022

    overall1food3service1ambience2

    Terrible experience would not return. Booked the terrace and requested space for a buggy in my booking. When I got there I was told no buggy’s are allowed on the terrace and I had to take my baby out of the buggy. Baby is 4mths old so had to hold him for the meal was unable to relax or enjoy any of it. It took 45mins to receive 3 mains and then 15mins+ to receive the bill after requesting it with baby crying louder the longer we waited. If I had been allowed buggy baby would have slept and I would have been able to use both a knife and fork to eat with. Incredibly disappointed they should advise they don’t accept babies I would have booked elsewhere

    Report
37. AL

    AshLD

    1 review

    3.0

    1 review

    Dined on 6 February 2022

    overall3food3service2ambience3

    The waitress who served us was lovely but management who greeted us were rude. The different menus online are confusing. We thought we had booked brunch on the terrace but the menu on the day was very different and I was told that I was confused when I asked if we could order of the Brunch Terrace menu as shown online

    Report
38. BH

    BrianH

    N. Ireland

    2 reviews

    4.0

    2 reviews

    Dined on 5 February 2022

    overall4food5service3ambience4

    Food was fantastic. Table service staff were great but the reason for the 3 rating is as follows. Even though we arrived on time the manager said we had booked the upstairs (more expensive) restaurant and not the terrace. After a discussion and only because of my open table booking confirmation, all of a sudden our table the terrace was available! I presented my loyalty card when paying to be told that the manager has made a mistake and no discount had been applied! Disappointing display by management but overall I would highly recommend the restaurant.

    Roly's Terrace - Fully Heated TerraceResponded on 9 February 2022

    Thank you BrianH, we suspect an unfortunate error by the person who transcribes the reservations fm the Open Table system to our manual daily 'charts'. If that person is distracted they may rarely enter the reservation on the incorrect sheet. To clarify we may then ask the customer to show us their Open Table record to try to determine what has occurred. We are uncertain re your Loyalty Card query. Please email us on events@rolysbistro.ie , we will try to resolve yr query. Tom C at Roly's

    Report
39. MM

    MichaelM

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 4 February 2022

    overall5food5service5ambience5

    Great food, service and experience!

    Report
40. CK

    CatherineKerry

    Dublin

    3 reviews

    4.0

    3 reviews

    Dined on 1 February 2022

    overall4food4service3ambience4

    A lovely room, food was tasty and good value, love that there are small plate portions on the menu. Wine was poor value, an Albarino at €37.95 should be good but it was a bit rough.

    Roly's Terrace - Fully Heated TerraceResponded on 9 February 2022

    Thank you for your note CatherineKerry, We will immediately re-taste the Albariño. Batches of the very same wines may vary - we will take action with our supplier. Please remind us when next you are at Roly's. We will always immediately take action if a bottle is not to your expectation. Thank you, Tom C, Roly's

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