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Sonora Prime – Playa del Carmen, Playa del Carmen, ROO

Sonora Prime – Playa del Carmen

4.4
4.4
351 reviews
Mex$500 and over
Steakhouse
We are the first Mexican Steakhouse where you can enjoy the best atmosphere created by our DJs and the best gastronomic experiences created by our Chefs, with ingredients selected from their origin; Wagyu Cross and Black Angus. As well as all the taste of the sea of ​​the Gulf of Mexico, through our Responsible Fishing program. Accompanied by our selection of wines or exclusive Mixology.

Make a booking

2 people

19:00


Booked 5 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Mexican, Steak

  • Hours of Operation

    Mon–Sat 1:00 pm–12:30 am Sun 1:00 pm–11:00 pm

  • Phone number

    984 803 0663

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Resort Casual

  • Executive Chef

    Octavio Gutierrez Patiño

  • Area

    Playa del Carmen / Riviera Maya

  • Parking Details

    None

  • Entertainment

    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.

  • Additional

    Beer, Cigar Room, Cocktails, Corkage Fee, Full Bar, Indoor Smoking Area, Private Room, View, Wheelchair Access, Wine

What 351 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Steakhouse

  • Playa del Carmen / Riviera Maya

    Group Bookings

  • Playa del Carmen / Riviera Maya

    Special Occasions

  • Playa del Carmen / Riviera Maya

    Vibrant Bar Scene

  • Playa del Carmen / Riviera Maya

    Most Booked

Sort by

Filters

  1. ST

    STEPHANIE

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food4service2ambience3
    Los precios han subido considerablemente, sin embargo la calidad de servicio ha bajado, ya no hacen presentación de los alimentos. No había niñera, estaba de descanso y entonces el área de niñoes estaba cerrada, no ofrecieron ninguna alternativa. Antes daban un pastel de cortesía al cumpleañero, ahora la cortesía son las velitas. Hablamos con el capitán al respecto de todo lo anterior y se militmo a decir que así funciona ahora. Por un corte de mas de 3 mil pesos, espero atención premium, no fue así...
  2. DG

    DanielG

    1 review

    5.0

    1 review

    Dined on 20 September 2022

    overall5food5service5ambience5
    La atencion de Alejandra fue excelente, muchisimas gracias por todo; espero Sonora Grill la felicite por su excelente trabajo.
  3. OT

    OpenTable Diner

    New England

    7 reviews

    5.0

    7 reviews

    Dined on 19 September 2022

    overall5food5service5ambience5
    Great service , fun birthday shoutout from the waiters

    Sonora Prime – Playa del CarmenResponded on 21 September 2022We are glad that your visit at Sonora Grill went excellent. Thank you for sharing such an important celebration with us. See you soon!

  4. M

    Marthel

    Miami

    1 review

    5.0

    1 review

    Dined on 18 September 2022

    overall5food5service5ambience5
    ME ENCANTA LA MÚSICA! MUY ONDA PLAYA DEL CARMEN, COMO DEBE SER :)

    Sonora Prime – Playa del CarmenResponded on 21 September 2022Nos encanta saber que tu experiencia con nosotros fue tal como la esperabas. Sigue visitando Sonora Grill para que sigas divirtiéndote en grande. ¡Saludos!

  5. AC

    AntonioC

    Cancun

    1 review

    4.0

    1 review

    Dined on 17 September 2022

    overall4food3service4ambience4
    Deficiente atención por parte de hosster al tener la información de los comensales en alergias y no atenderla
  6. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    vip
    3.0

    4 reviews

    Dined on 10 September 2022

    overall3food3service3ambience5
    Mediocre menu and organized in a very odd way. Beautiful restaurant but I wouldn’t go back.

    Sonora Prime – Playa del CarmenResponded on 21 September 2022Thank you for your visit and for letting us know your opinion, we will take it into consideration. Greetings!

  7. SP

    SanatPatel

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on 10 September 2022

    overall5food5service5ambience5
    Excellent quality food

    Sonora Prime – Playa del CarmenResponded on 21 September 2022Thank you for leaving your review. We are happy that you had a good time, and you enjoyed our dishes. Come back soon!

  8. IC

    IsraelC

    Cancun

    2 reviews

    4.0

    2 reviews

    Dined on 2 September 2022

    overall4food4service4ambience3
    Buen lugar para comer y tomarse unos tragos ricos

    Sonora Prime – Playa del CarmenResponded on 21 September 2022Muchas gracias por tomarte el tiempo de dejar tu comentario, te lo agradecemos. Ojalá y tengas la oportunidad de regresar pronto.

  9. JA

    JorgeA

    1 review

    5.0

    1 review

    Dined on 27 August 2022

    overall5food4service5ambience5
    Estuvo muy bien, celebramos un cumpleaños, nos dieron celebración de cortesía, muchas gracias, sin embargo mi reserva era afuera pero al momento de asignar la mesa no me lo respetaron y me dieron mesa adentro, el corte ordenado por el cumpleañero no estuvo en el termino que se pidió, prácticamente estaba crudo, así que nos dieron una piedra caliente para que lo pusiera y se cocinara. los precios nos parecieron un poco altos.
  10. MZ

    MaZaGo

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on 21 August 2022

    overall5food5service5ambience5
    Como siempre es un gusto cenar en él Sonora Prime
  11. BJ

    BrianJ

    Cancun

    1 review

    4.0

    1 review

    Dined on 17 August 2022

    overall4food4service5ambience3
    Service was great—very attentive staff. Brisket tacos were very tasty. My brother-in-law visited Sonora Grill in the Springtime and recommended we eat there when we went over the Summer, so we gave it a try. I would recommend others try it too.
  12. P

    Paydefresa

    Cancun

    1 review

    3.0

    1 review

    Dined on 14 August 2022

    overall3food5service3ambience3
    Acudimos a festejar cumpleaños de mi hijo, realizamos reserva en línea. Nos sentaron en una esquina, discreto el lugar, (a un lado inicia la barra de bebidas) ; teníamos mucho calor y no se sentía el clima, la mesera amable, junto con sus compañeros. La comida excelente, servicio rápido. Quizás lo que no me gusto fue lo alejado que nos sentaron, el calor que teníamos, y que no tienen una cortesía para el festejado ( a pesar que sabían que estábamos festejando).

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Muchas gracias por visitar Sonora Prime. Te ofrecemos una disculpa por el inconveniente que tuviste en nuestra sucursal. Ten por seguro que trabajaremos para que esto no vuelva a suceder. Ojalá tengas la oportunidad de visitarnos otra vez para atenderte como mereces. ¡Saludos!

  13. OT

    OpenTable Diner

    Cancun

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 13 August 2022

    overall5food5service5ambience5
    Amazing as always

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you so much for taking the time to rate us, it means a lot to us. Sonora Prime is here for you anytime. Greetings!

  14. i

    israell

    Mexico City

    1 review

    5.0

    1 review

    Dined on 12 August 2022

    overall5food5service5ambience5
    Buena comida y excelente ambiente!! Lugar súper agradable y muy bonito el diseño del restaurante.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Agradecemos y tomamos mucho en cuenta tu comentario, es muy importante para nosotros. En Sonora Prime estamos al pendiente para mejorar la experiencia de nuestros clientes. ¡Nos vemos pronto!

  15. BB

    BrandonB

    New York Area

    1 review

    1.0

    1 review

    Dined on 11 August 2022

    overall1food2service1ambience2
    Dinner was no very good , restaurant didn’t have some items that were listed on the menu . We were very underwhelmed .

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you very much for your visit and for your opinion, Brandon. We are sorry for the inconvenience you had at our branch. We apologize, and we assure you that we will work on this, so it won't happen again. Greetings.

  16. OT

    OpenTable Diner

    San Antonio

    1 review

    2.0

    1 review

    Dined on 9 August 2022

    overall2food2service5ambience3
    Gran servicio con rapidez y amabilidad. La comida deja un poco que desear. El brisket para taquear excelente, al igual que el carpaccio de res.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Muchas gracias por tu comentario y calificación, es muy importante para nosotros. Lamentamos que tu experiencia no fue como esperabas. Ojalá nos des otra oportunidad para atenderte como mereces. ¡Sonora Prime te espera en tu próxima visita!

  17. RL

    RicardoL

    Mexico City

    2 reviews

    4.0

    2 reviews

    Dined on 8 August 2022

    overall4food3service5ambience5
    Pueden creer que no tenían licor del 43 ?? Súper raro

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Agradecemos tu visita y comentario, Ricardo. Ten por seguro que lo haremos llegar al área correspondiente, para que no vuelva a suceder y disfrutes de la experiencia completa en tu próxima visita. Muchas gracias.

  18. AZ

    AlejandroZ

    Cancun

    1 review

    1.0

    1 review

    Dined on 5 August 2022

    overall1food2service3ambience2
    Precios excesivamente altos , se han aprovechado de la temporada para subir precios. 4000 pesos un corte?? Eliminaron el descuento de local. Los cortes llegaron frios y demoraron casi 1 hora. La musica ni dejaba hablar. Pesima experiencia y esta era mi decima o mas visita. No volvemos

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Muchas gracias por tu reseña, Alejandro. Tu comentario es importante para nosotros y lamentamos saber que tuviste una experiencia tan frustrante. Ten por seguro que trabajaremos para que esto no vuelva a suceder.

  19. OT

    OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 30 July 2022

    overall5food5service5ambience5
    Very nice investment we loved it and the service is superb

    Sonora Prime – Playa del CarmenResponded on 19 August 2022It fills us with pleasure to know that you had a good experience. We would love to see you again at Sonora Prime. See you soon!

  20. MA

    MrAlex

    Cancun

    1 review

    3.0

    1 review

    Dined on 26 July 2022

    overall3food5service3ambience5
    Les doy 3 estrellas por el servicio del mesero. El servicio deja que desear, al ser un restaurante de nombre como se anuncian. Tuvimos problemas con el menú de código qr que ofrecen en el restaurante, le comentamos al mesero y su respuesta fue "no hay otro menú, si no lo puede ver en su dispositivo no puedo hacer nada", llamamos a otro mesero para comentarle y solicitar un menú impreso ya que el pdf no se mostraba, el segundo mesero nos dijo que no nos podía ayudar, fue hasta que se acercó el encargado y nos ofreció un menú físico impreso después de 10 minutos de estar batallando con el menú de código qr. Es una pésima primera impresión y falta de atención por satisfacer al cliente. La comida y la presentación es excelente, muy buen sabor, las bebidas de autor también son muy buenas y los postres son deliciosos y muy grandes. La experiencia pudo ser mucho mejor si los meseros fueran más atentos a los detalles.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Muchas gracias por hacer notar este problema y por favor, permítenos pedirte disculpas. Mantener a nuestros clientes felices es nuestra prioridad número uno. Ten por seguro que lo haremos llegar al área correspondiente para que no vuelva a suceder y disfrutes de la experiencia completa en tu próxima visita. ¡Saludos!

  21. OT

    OpenTable Diner

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on 23 July 2022

    overall4food4service5ambience4
    Great service . Steak was decent . Ravioli was excellent

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for sharing your experience at Sonora Prime. Your comment is very important for us. We will be waiting for you with new surprises!

  22. A

    Americanosabroad

    Washington DC

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 22 July 2022

    overall5food5service5ambience5
    The food is amazing and the staff go above and beyond to make you happy. If you have children, it’s even better, as they have free childcare. Highly recommend

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you so much for your kind words. Sonora Prime really appreciates you taking the time to share your experience. We look forward to seeing you again in the future. Greetings!

  23. LC

    LuciaC

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 19 July 2022

    overall5food5service5ambience5
    Excelente servicio y la comida deliciosa. Definitivamente volvemos pronto.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Gracias por tu preferencia. Agradecemos por dejarnos conocer tu opinión y calificación. Esperamos que sigas visitándonos, para que puedas degustar lo nuevo que llega a Sonora Prime. 

  24. JG

    JimG

    New England

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 18 July 2022

    overall5food5service5ambience5
    AmaZing time once again

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thanks for your preference, Jim. We love knowing that you enjoyed every detail that we have for you at Sonora Prime. It will always be a pleasure to serve you as you deserve, come back soon. Cheers!

  25. RM

    RafaelM

    Cancun

    5 reviews

    vip
    4.0

    5 reviews

    Dined on 17 July 2022

    overall4food4service4ambience4
    Cómo de costumbre, no hay fallo alguno en sus alimentos y servicio. Es recomendado el lugar indicado que no te hará quedar mal con el servicio, alimentos y bebidas.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Nos da mucho gusto recibir tu calificación. Te esperamos en tu próxima visita. ¡Sonora Prime está para servirte!

  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 15 July 2022

    overall5food5service5ambience5
    It was amazing

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for sharing your experience at Sonora Prime. Your comment is very important for us. We will be waiting for you with new surprises!

  27. OT

    OpenTable Diner

    Houston

    4 reviews

    vip
    2.0

    4 reviews

    Dined on 14 July 2022

    overall2food1service5ambience5
    My food was brought out cold. They took it away brought it back luke warm. While the manager did come over and apologize, took the entree off the bill I was still not very happy that I got dressed up for a fancy place just to eat cold beef rib tacos.
  28. OT

    OpenTable Diner

    Washington DC

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 8 July 2022

    overall5food5service5ambience5
    Great food

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you very much for your review, we will always work to provide the best service. We hope to see you back soon. Greetings!

  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 5 July 2022

    overall5food5service5ambience5
    Amazing! Really good food and service was excellent

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thanks for your preference. We love knowing that you enjoyed every detail that we have for you at Sonora Prime. It will always be a pleasure to serve you as you deserve, come back soon. Cheers!

  30. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on 5 July 2022

    overall5food5service5ambience5
    My birthday dinner was delicious 🥳🙌🏾 service was awesome along with good recommendations from our waitress!!!

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for the kind review! We are so happy that your visit at Sonora Prime went excellent and that you shared such an important celebration with us. We will be waiting for your next visit. Cheers!

  31. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on 4 July 2022

    overall1food1service3ambience5
    Food was horrible
  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 2 July 2022

    overall5food5service5ambience5
    Excelente ambiente y una atención de primera

    Sonora Prime – Playa del CarmenResponded on 19 August 2022¡Nos alegra saber que te ha encantado todo! Gracias por tu visita. Te esperamos pronto en Sonora Prime.

  33. EP

    EugeniaP

    New York Area

    5 reviews

    vip
    3.0

    5 reviews

    Dined on 2 July 2022

    overall3food4service4ambience2
    Music was very loud Food is great

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Hello Eugenia! Thank you for sharing your opinion, it is important for us. We apologize for the inconvenience you had at our branch, but on the other hand, we are glad that you enjoyed our food. We hope to see you again to treat you as you deserve. Greetings!

  34. IS

    IreneS

    Las Vegas

    15 reviews

    vip
    3.0

    15 reviews

    Dined on 1 July 2022

    overall3food5service4ambience1
    We used to love dinner at Sonora Prime but last night the place was half full with families and couples and the sound of the Dj and music was terribly loud.. we couldn’t hear each other talking , it was impossible to hear the waiter , we asked the manager if they could lower the music and he rolled his eyes , spoke to dJ, he lowered the music exactly half a song and then up again. No one was dancing , no one at the restaurant was enjoying the loud dancing music because the place is not a nightclub .. we will never go back again.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for leaving your comment, it is important for us. We work very hard to make every customer experience an enjoyable one, and we truly are sorry we did not meet your expectations this time. We assure you that we will work even harder, so this won't happen again.

  35. OT

    OpenTable Diner

    Houston

    37 reviews

    vip
    5.0

    37 reviews

    Dined on 27 June 2022

    overall5food5service5ambience4
    😜 muy aguayo , bien , excelente

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Nos alegra saber que tuviste una buena experiencia. Gracias por tu visita. ¡Te esperamos pronto en Sonora Prime!

  36. PK

    PatrickK

    1 review

    5.0

    1 review

    Dined on 25 June 2022

    overall5food5service5ambience5
    Really fun. Great food and music with videos on the screen. Hot waiter!

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for the kind review! We are so happy that your visit at Sonora Prime went excellent. We will be waiting for your next visit. Cheers!

  37. OT

    OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 23 June 2022

    overall3food2service5ambience4
    Carne muy mala

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Lamentamos que tu experiencia no haya sido grata. Sin embargo, nos gustaría que te des la oportunidad de visitarnos nuevamente para que disfrutes de mejores momentos con nosotros.

  38. RM

    RichM

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience4
    Everything was great, but the music was extremely loud. It set a great, energetic ambiance, but it was so loud in moments that made things uncomfortable and a bit annoying. If it was a touch lower, the atmosphere would have remained energetic, but i would have been able to have more conversations with my wife.

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you for taking the time to leave your comment, Sonora Prime appreciates it. Sorry for the inconvenience you had, we assure you that we will work on this. On the other hand, we are glad that everything else went great. It is a pleasure having you as a customer!

  39. DP

    DameonP

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5
    Beautiful ambiance. Food was super delicious. Best steak I’ve had in a long time

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you so much for your kind words. Sonora Prime really appreciates you taking the time to share your experience. We look forward to seeing you again in the future. Greetings!

  40. VM

    ValerieM

    Sacramento

    2 reviews

    5.0

    2 reviews

    Dined on 16 June 2022

    overall5food5service5ambience5
    This place was recommended by a friend. The food was outstanding!!

    Sonora Prime – Playa del CarmenResponded on 19 August 2022Thank you so much for taking the time to leave an excellent rating and comment. Sonora Prime really appreciates it. Please let us know what we can do for you in the future. Greetings!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sonora Prime – Playa del Carmen is rated 4.4 stars by 351 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 5 times today
Google Map for Sonora Prime – Playa del Carmen

Av. Quinta Norte S/N Esquina Calle 12 Norte, Playa del Carmen, ROO 77710

Additional information

  • Area

    Playa del Carmen / Riviera Maya

  • Hours of Operation

    Mon–Sat 1:00 pm–12:30 am Sun 1:00 pm–11:00 pm

  • Cuisines

    Steakhouse, Mexican, Steak

  • Dining style

    Casual Elegant

  • Dress Code

    Resort Casual

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Octavio Gutierrez Patiño

  • Entertainment

    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.

  • Additional

    Beer, Cigar Room, Cocktails, Corkage Fee, Full Bar, Indoor Smoking Area, Private Room, View, Wheelchair Access, Wine

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