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Sonora Prime – Playa del Carmen, Playa del Carmen, ROO

Sonora Prime – Playa del Carmen

4.3
4.3
439 reviews
Mex$500 and over
Fine cuts
We are the first Mexican Steakhouse where you can enjoy the best atmosphere created by our DJs and the best gastronomic experiences created by our Chefs, with ingredients selected from their origin; Wagyu Cross and Black Angus. As well as all the taste of the sea of ​​the Gulf of Mexico, through our Responsible Fishing program. Accompanied by our selection of wines or exclusive Mixology.

Make a booking

2 people

19:00


Booked 5 times today
Experiences are available.

Additional information

  • Dining style
    Casual Elegant
  • Price
    Mex$500 and over
  • Cuisines
    Fine cuts, Contemporary Mexican, Cocktail Bar
  • Hours of Operation
    Mon–Wed, Sun 1:00 pm–12:00 am Thu–Sat 1:00 pm–2:00 am
  • Phone number
    984 801 2091
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Resort Casual
  • Area
    Playa del Carmen / Riviera Maya
  • Cross Street
    5TH AVENUE BETWEN 12 AND 10 STREET (UP STONE STAIRS)
  • Parking Details
    None
  • Entertainment
    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.
  • Additional
    Vegan

Experiences

  • Menú kids

    Multiple dates available
    En Sonora Prime los pequeños pueden saborear un menú diseñado exclusivamente para ellos ¡Va por cuenta de la casa! El menú de Sonora Kids es para todos los niños menores de 8 años, durante los 365 días del año.
    Menú kids photo

Offers

  • Destilados dobles

    Multiple dates available
    Sun - Wed - 13:00 - 18:00, 18:00 - 00:00,Thu - Sat - 13:00 - 18:00, 18:00 - 02:00
    ¡En Sonora Prime disfrutas al doble! Todos los días al comprar un destilado, recibes otro de cortesía. Deléitate con nuestra selección de tequila, mezcal, ginebra, whisky y exquisitos cocteles. Ven y experimenta la generosidad de nuestros sabores. Consulta bebidas participantes. Sujeto a disponibilidad.

    Destilados dobles photo
  • Lunes y martes de Punto Medio

    Multiple dates available
    Sun - Wed - 13:00 - 18:00, 18:00 - 00:00,Thu - Sat - 13:00 - 18:00, 18:00 - 02:00
    En Sonora Prime, los lunes y martes son de punto Medio. En la compra de tu corte de carne, recibes de cortesía una copa de nuestro vino de la casa. Punto Medio fue desarrollado en conjunto con Rutini Wines, bodega de Mendoza, Argentina y está conformada por cuatro variantes: tinto, blanco, rosado y selección. Consulta bebidas participantes. Sujeto a disponibilidad.

    Lunes y martes de Punto Medio photo
  • Segunda botella de vino a mitad de precio

    Multiple dates available
    Sun - Wed - 13:00 - 18:00, 18:00 - 00:00,Thu - Sat - 13:00 - 18:00, 18:00 - 02:00
    En Sonora Prime, al comprar una botella del vino de la casa Punto Medio, disfrutas de la segunda a mitad de precio. No te pierdas esta oportunidad de deleitarte con su sabor único, disponible todos los días. Punto Medio fue desarrollado en conjunto con Rutini Wines, bodega de Mendoza, Argentina y está conformada por cuatro variantes: tinto, blanco, rosado y selección. Consulta botellas participantes. Sujeto a disponibilidad.

    Segunda botella de vino a mitad de precio photo

What 439 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.3Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Great for creative cocktails

  • Playa del Carmen / Riviera Maya

    Great for fine wines

  • Playa del Carmen / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Lively

439 Reviews
  1. Greatgrubbin97

    Dallas

    5 reviews

    vip
    2.0

    5 reviews

    Dined on 18 November 2023

    overall2food1service4ambience4
    Rip off & food not quality Been multiple times Won’t be back

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  2. OpenTable Diner

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on 4 November 2023

    overall5food5service5ambience5
    We had an awesome time with some friends we met at a conference. One of our local managers recommended it and it didn’t disappoint. Everything we had was excellent. The entrance is small and you could miss it. Little check in booth and there are stairs from the Main Street going to the restaurant on the second floor. Was beautiful inside also.

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  3. NataliaV

    Cancun

    5 reviews

    5.0

    5 reviews

    Dined on 1 November 2023

    overall5food5service5ambience5
    El mejor restaurante de Playa, ambiente, música, decoración! El personal súper atentos y educados. Con sonrisas. La comida para chuparse los dedos! Que cortes de carne! Recomiendo!

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  4. OpenTable Diner

    San Diego

    1 review

    vip
    4.0

    1 review

    Dined on 22 October 2023

    overall4food4service4ambience5
    Food was really good as always and the service was great but they didn’t have “fish” which doesn’t make any sense to me. Also, no tiramisu. But what really upset me was they waited until AFTER the meal to let us know that they were only accepting Cash or American Express (No Mastercard or Visa) which is unbelievable. At least tell us BEFORE THE MEAL about the payment options if they are limited. Don’t wait until after the meal to pigeonhole people into only two forms of payment. It is a pricier place so cash isn’t always an option on the fly. Neither is AmEx (I had it but a lot of people don’t)

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  5. KaseyH

    1 review

    5.0

    1 review

    Dined on 27 September 2023

    overall5food5service5ambience4
    Amazing food, wellington burger was to die for! Service was excellent. We were given a free drink for our anniversary which was a nice touch. Overall good vibes . Music was good too, not too loud.

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  6. Luis

    1 review

    1.0

    1 review

    Dined on 26 September 2023

    overall1food1service1ambience1
    Hice una reservación para cumpleaños y puse en la reserva que era alérgico a la guayaba, y nunca llevaron el pastelito que llevan de feliz cumpleaños y al Final Nos llevaron helado de guayaba

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  7. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 24 September 2023

    overall3food4service3ambience2
    Servicio bastante lento, buena calidad de la comida pero muy pocas personas y ambiente un tanto incómodo

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  8. Alfon

    Mexico City

    12 reviews

    vip
    3.0

    12 reviews

    Dined on 26 August 2023

    overall3food5service1ambience4
    Desafortunadamente no fue la mejor experiencia en un Sonora Prime. De 8 vinos qué pedí de la carta, ninguno lo tenia. Además de eso, me recomendaron vinos el triple de caros queriéndome “engañar”. Aparte de eso la comida un 10 y el servicio correcto. Tuvieron al menos el detalle de invitarnos unos carajillos y unos helados por las molestias lo cual hace que la experiencia no haya sido tan decepcionante.

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  9. GabrielEscobar

    Yucatán

    3 reviews

    3.0

    3 reviews

    Dined on 6 August 2023

    overall3food3service5ambience5
    Lo mejor de este restaurante es sin duda la atención de sus meseros, se esfuerzan por apoyarte en lo mayor posible con tus dudas y les toca dar cara cuando cocina no hace bien sus trabajo o no tiene el 60% de los platillos en carta disponible, lo cual es una lástima ya que en lo personal fui a probar su famosa hamburguesa Wellington y desgraciadamente no la tenían disponible, tampoco nada con queso o mariscos, lo cual nos dejo un menú de opciones muy limitadas. Sin embargo la mesera que nos atendió la cual desgraciadamente no recuerdo su nombre, fue espléndida se esmeró en darme más opciones, hablo con cocina para ver si me podían ofrecer alguna otra alternativa de hamburguesa ya que la que quería no estaba disponible y se tomo el tiempo de darme recomendaciones y explicarme detalladamente los platillos hasta que súper que pedir. Atenciones como he tenidos pocas.

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  10. JCSD13

    Cancun

    2 reviews

    4.0

    2 reviews

    Dined on 30 July 2023

    overall4food5service4ambience5
    Había varias cosas en el menú no disponibles y al llevarme una copa de vino y pedir otra del mismo ya era otro 😅

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  11. MarisolO

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on 29 July 2023

    overall5food4service5ambience5
    Fui a festejar mi cumpleaños el servicio fue genial la comida estuvo bien sin embargo las carnitas de sirloin pudieron haber estado mejores pero sabían muy bien. Me encantaron las mezcalitas y el ambiente genial.

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  12. leonGOr

    Mexico City

    4 reviews

    vip
    1.0

    4 reviews

    Dined on 28 July 2023

    overall1food2service1ambience3
    Estuvo PÉSIMO, los precios de los vinos EXAGERADOS y además NO TIENEN los. Vinos que solicitamos y caros , pésimo servicio A mi no me sirvieron mi cena ……… ASÍ O MÁS GRAVE aún con esto no se acercó el capitán o gerente del lugar a pesar de haberlo solicitado amablemente ES UN ENGAÑO TODO EL RESTAURANTE MAL TODO y eso que soy su cliente en df y huixquilucan Saludos. Ojalá mejoren

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  13. OpenTable Diner

    Los Angeles

    7 reviews

    2.0

    7 reviews

    Dined on 28 July 2023

    overall2food2service3ambience1
    Such a bad experience. I expected a nice dinner for my husband’s birthday but it was such a disappointment. The issues were from the kitchen! I wanted a filet mignon and it was over cooked and rough to cut. Had to try 3 knives to be able to cut through it! I ordered medium rare!!! My daughter’s octopus plate was cold. The mashed potatoes were cold. Everything was subpar. I had such a great experience at their restaurant in Mexico City but here, so not the same experience. It ruined my husband’s birthday. What a let down!

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  14. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 July 2023

    overall5food5service5ambience5
    Excelente una experiencia bastante buena con la comida y el ambiente tan agradable. El servicio de nuestros meseros Aldo y Roman fue excelente.

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  15. Katherine

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on 5 July 2023

    overall5food5service5ambience5
    Excellent food with attention to detail with service.

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  16. OpenTable Diner

    Toronto

    1 review

    vip
    4.0

    1 review

    Dined on 3 July 2023

    overall4food5service4ambience5
    The restaurant was amazing and the food was really good. The only issue we had was at the time of payment. We requested to pay with American Dollars and the server charged us a pretty high exchange rate. Fine, I get it it was request to pay with American. The bill came up to 450 USD (around that) and we left a 15% tip (mind yourself we had already paid for a higher exchange rate). That’s when the server turned around and requested more of a tip. We refused because, who asks for extra tip at a high end restaurant ? He was pretty upset and disappointed, it was just weird.

    1 person found this helpful

  17. EugeniaN

    Washington DC

    5 reviews

    2.0

    5 reviews

    Dined on 1 July 2023

    overall2food3service1ambience2
    Todos los baños de damas estaban clausurados por estar fuera de servicio. El mesero que nos tocó muy lento y poco atento. Originalmente nos dieron una mesa exactamente frente a una de las puertas. El aire acondicionado no se sentía. Tuvimos que pedirles a 2 meseros diferentes el menú y luego que nos tomaran la orden. Nos contestaron “un momento” Para poder ordenar el postre tuvimos que esperar más de 10 minutos porque todos los meseros estaban muy ocupados atendiendo a la mesa de al lado que había pedido una botella de champagne. Después de 20 minutos de haber pedido el postre nos preguntan qué si el Cheese cake con la salsa de fresa aparte o sobre el pastel. Una pesadilla total. Vivo en Cancún y no pienso regresar al de Cancún, mucho menos al de Playa y jamás recomendarlo! Si quieren jugar en las grandes ligas de los restaurantes y cobrar como tal, den el servicio que se espera del nivel que pretenden!

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  18. wrkforit

    Anchorage

    4 reviews

    5.0

    4 reviews

    Dined on 20 June 2023

    overall5food5service5ambience5
    Really enjoyed dining here. Food was great and felt like we were miles away from the outside noise

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  19. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 18 June 2023

    overall5food4service5ambience5
    Excelente el ambiente y decoración la música en vivo muy agradable

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  20. OpenTable Diner

    Houston

    47 reviews

    vip
    3.0

    47 reviews

    Dined on 16 June 2023

    overall3food1service2ambience3
    Mal Mal Mal No regresaremos Decepcionante , nada que ver con los otros restaurantes Sonora Prime

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  21. AbelC

    1 review

    4.0

    1 review

    Dined on 10 June 2023

    overall4food4service1ambience5
    Todo iba excelente hasta que el mesero me quiso exigir el 20% de propina

    1 person found this helpful

  22. RudyPXX

    Mexico City

    10 reviews

    5.0

    10 reviews

    Dined on 9 June 2023

    overall5food5service5ambience3
    Me gusta mucho ir al prime de playa, la comida y el servicio son excelentes, aún que me gustaría que la música no fuera tan alta y que el aire acondicionado funcionara, había mucho calor, y para colmo empezó a llover y teníamos una cascada sobre uno de nuestros comensales, afortunadamente era mi sobrino y lo tomo como juego, pero hay que tener atención a estos detalles.

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  23. SGronek

    Chicago

    35 reviews

    vip
    5.0

    35 reviews

    Dined on 7 June 2023

    overall5food5service5ambience5
    Delicious! Service and food were amazing - steak - potato’s and onion soup are a must

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  24. DanielR

    1 review

    5.0

    1 review

    Dined on 5 June 2023

    overall5food5service5ambience5
    Excelente servicio y excelente comida. La atención muy buena.

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  25. AdrianL

    1 review

    5.0

    1 review

    Dined on 29 May 2023

    overall5food5service5ambience5
    This was our 2nd time here, and they did not disappoint!

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  26. PabloC

    Dallas

    10 reviews

    vip
    4.0

    10 reviews

    Dined on 23 May 2023

    overall4food4service4ambience5
    Nice place. Decent food. Most of the time good service but today they forgot our kids birthday. 

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  27. OpenTable Diner

    Cancun

    1 review

    3.0

    1 review

    Dined on 21 May 2023

    overall3food5service5ambience4
    Delicious food and great service. The only negative is that the music is very loud. It is difficult to have a conversation without really raising your voice.

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  28. OpenTable Diner

    Toronto

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 11 May 2023

    overall5food5service5ambience5
    Nos encanta, ese día no servia el aire acondicionado y si fue un poco caluroso

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  29. OpenTable Diner

    Cancun

    7 reviews

    2.0

    7 reviews

    Dined on 10 May 2023

    overall2food4service4ambience4
    Muy buen servicio y la comida muy buena tambien, sin embargo había demasiado calor por una falla en el aire acondicionado, de igual manera el elevador no servía

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  30. Monica

    Cancun

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 7 May 2023

    overall5food5service5ambience5
    Best place to eat during hot spring and summer time in town. Love it that there is Air Conditioner. Service amazing and food is great.

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  31. MeatMonster2000

    Portland

    15 reviews

    vip
    1.0

    15 reviews

    Dined on 4 May 2023

    overall1food2service1ambience3
    TL;DR: It started off ok. It ended very poorly. I will not return and recommend you prioritize other options (Harry's, Plank, and 500 Grammos were all better experiences for me). Service: I do not recommend based on service alone. Frederico told me his only job was to make me happy, but actions speak louder than words. He succeeded in making sure the veggies were broccoli only when the steak came (versus the default of mixed veg). But overall, the service was slow. He took the order of an 8-person party before coming back to me, which let me sit with nothing to do for a while. He also did not check back to see if the appetizer or the main were tasty before I had finished (or nearly finished) eating them. At the end of the night, when I told him to add 10% to the check his tone of voice got very assertive and demanded 15% gratuity (for what reason, it was unclear). That was a major "WTF" moment and sealed the deal that I will never go back here. I paid it just to be able to leave, I had already been there so long. I've seen in other reviews that they have extorted money from customers through other shady means, as well. I gave them a try anyway. Now I'm here to confirm: BUYER BEWARE! Food: The food was honestly just ok, ergo, not a good value given the expensive prices. The mocktail I had (red fruits & lychee) was delicious, and the complimentary starter of beans & cheese dip with various salsas was maybe my favorite part of the meal. A very strange thing was to serve a steak ordered medium rare on a very hot stone tablet. Once a steak has reached the appropriate doneness you're supposed to *remove it from heat* and let it rest. That was a very odd thing. Thankfully, I had a side plate to relocate my steak so it didn't end up well done before I finished it. The steak was fine otherwise. Broccoli side was slightly undercooked. The fried octopus appetizer was no bueno. Ambiance: It was a nice looking space, moderate noise. It was very busy after 9 when I departed.

    1 person found this helpful

  32. Nadir

    Vancouver

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 30 April 2023

    overall2food4service3ambience4
    Be very careful. I’ve been here enough times to know if you order a bottle of wine or a glass of wine they will go check if they have it and will always come back and say they don’t, and then make recommendations of higher priced options. Last night they did the same, and then even with the margaritas when presenting the bill said they did not have the regular tequila that they normally use and so they had to replace it with a slightly more expensive one. Again, this was after they presented the bill! Buyer Beware. Especially tourists!

    1 person found this helpful

  33. OpenTable Diner

    Monterrey

    2 reviews

    5.0

    2 reviews

    Dined on 9 April 2023

    overall5food5service5ambience5
    Como en todos los de la cadena, un super buen servicio de todo el personal. En este de Playa del Carmen destaco el ambiente cool casual, ruido a muy buen volumen para platicar pero manteniendo mood super a gusto! La comida excelente as usual.

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  34. EliasD

    Cancun

    1 review

    2.0

    1 review

    Dined on 8 April 2023

    overall2food3service2ambience2
    Relación calidad precio baja. Lo que paga en este Sonora Gril de playa del carmen es excesivo, y el servicio tampoco es una maravilla.

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  35. MichaelR

    Las Vegas

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 4 April 2023

    overall5food5service5ambience5
    As always, Sonora prime is an outstanding restaurant in Playa Del Carmen I’ve also frequent the one in Mexico City. The service, the food, the ambience, though both quite different from each other are still exceptional.

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  36. magalyc

    Los Angeles

    11 reviews

    3.0

    11 reviews

    Dined on 2 April 2023

    overall3food5service3ambience3
    It was my son’s 29th birthday usually they bring a complementary cookie dessert with a candle and they brought us a cone of ice cream. The waiter placed the ice cream‘s on the side table, and they sat there for a long time so by the time we got them, they were melting. I just expected more noise and a nice candle for my son’s birthday. For what we spent, I think it’s fair. No bday vibes what so ever!! Will never go there again for a birthday dinner other than that food was delicious

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  37. OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on 29 March 2023

    overall5food5service5ambience5
    The best steak I’ve ever had. They went all out for our honeymoon

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  38. OpenTable Diner

    Cancun

    1 review

    1.0

    1 review

    Dined on 28 March 2023

    overall1food2service4ambience5
    Al llegar un ambiente muy bueno, el servicio del mesero excelente, las entradas muy ricas, pero al pedir una botella de vino que estaba alrededor de 1500 pesos el sommelier se acercó a nuestra mesa a comentarnos que no tenía disponible el que queríamos ni algo similar por lo que comenzó a recomendarnos, no critico su trabajo es un sommelier muy atento, el problema está en que ofrecer botellas que son 5 veces más caras que la que estábamos pidiendo y sin hacernos una aclaración sobre esto sinceramente sentimos que fue una manera de aprovecharse de la confianza que le dimos al restaurante terminamos con una botella de casi 7 mil pesos y fue muy desagradable irnos así porque nos dejó una mala experiencia sentimos que se aprovecharon. Por otro lado el cheesecake estaba increíble !!!

    1 person found this helpful

  39. OpenTable Diner

    Washington DC

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 26 March 2023

    overall5food5service5ambience5
    I’ve been to Sonora Prime twice and it never disappoints. From the awesome atmosphere to the great food and presentation, it’s a great choice while you’re in playa.

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  40. OpenTable Diner

    Mexico City

    8 reviews

    4.0

    8 reviews

    Dined on 25 March 2023

    overall4food4service5ambience5
    En general bien, solo un platillo con la carne seca y dura.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sonora Prime – Playa del Carmen is rated 4.3 stars by 439 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 5 times today
Experiences are available.
Google Map for Sonora Prime – Playa del Carmen

Av. Quinta Norte S/N Esquina Calle 12 Norte, Playa del Carmen, ROO 77710

Additional information

  • Cross Street
    5TH AVENUE BETWEN 12 AND 10 STREET (UP STONE STAIRS)
  • Area
    Playa del Carmen / Riviera Maya
  • Hours of Operation
    Mon–Wed, Sun 1:00 pm–12:00 am Thu–Sat 1:00 pm–2:00 am
  • Price
    Mex$500 and over
  • Cuisines
    Fine cuts, Contemporary Mexican, Cocktail Bar
  • Dining style
    Casual Elegant
  • Dress Code
    Resort Casual
  • Parking Details
    None
  • Payment Options
    AMEX, Mastercard, Visa
  • Entertainment
    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.
  • Additional
    Vegan
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  • Terms of Use
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  • Cookie Preferences
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