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Sonora Prime – Playa del Carmen, Playa del Carmen, ROO
0

Sonora Prime – Playa del Carmen

4.4
4.4
389 reviews
Mex$500 and over
Steakhouse
We are the first Mexican Steakhouse where you can enjoy the best atmosphere created by our DJs and the best gastronomic experiences created by our Chefs, with ingredients selected from their origin; Wagyu Cross and Black Angus. As well as all the taste of the sea of ​​the Gulf of Mexico, through our Responsible Fishing program. Accompanied by our selection of wines or exclusive Mixology.

Make a booking

2 people

19:00


Booked 4 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Mexican, Steak

  • Hours of Operation

    Mon–Wed, Sun 1:00 pm–1:00 am Thu–Sat 1:00 pm–2:00 am

  • Phone number

    984 803 0663

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Resort Casual

  • Executive Chef

    Octavio Gutierrez Patiño

  • Area

    Playa del Carmen / Riviera Maya

  • Cross Street

    5TH AVENUE BETWEN 12 AND 10 STREET (UP STONE STAIRS)

  • Parking Details

    None

  • Entertainment

    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.

  • Additional

    Beer, Cigar Room, Cocktails, Corkage Fee, Full Bar, Indoor Smoking Area, Private Room, View, Wheelchair Access, Wine

What 389 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Steakhouse

  • Playa del Carmen / Riviera Maya

    Best Food

  • Playa del Carmen / Riviera Maya

    Good for groups

  • Playa del Carmen / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Lively

  • Playa del Carmen / Riviera Maya

    Most Booked

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Filters

  1. OT

    OpenTable Diner

    Montreal

    1 review

    vip
    5.0

    1 review

    Dined on 22 January 2023

    overall5food5service4ambience4
    VERY GOOD I RECOMMEND
  2. OT

    OpenTable Diner

    Hungary

    1 review

    5.0

    1 review

    Dined on 22 January 2023

    overall5food5service5ambience5
    I received an excellent service experience, worth the money
  3. OT

    OpenTable Diner

    Cancun

    1 review

    3.0

    1 review

    Dined on 16 January 2023

    overall3food3service3ambience3
    Food was fair, expected much better. Had the jugo de carne, beef broth and it was good. Rib eye was not too good quality. Too much nerve and meat was not very tender. It was my birthday and they did not even acknowledge and I mentioned host it was a special occasion. Honestly will not be back.
  4. KN

    KaitN

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 13 January 2023

    overall5food5service5ambience5
    Andrés was great!!
  5. T

    Tara0111

    Columbus

    47 reviews

    vip
    5.0

    47 reviews

    Dined on 11 January 2023

    overall5food5service5ambience5
    Wonderful caring staff! Amazing food! Fun birthday surprise! Highly recommend this restaurant. Our hotel front desk was right!
  6. P

    Patycordova

    Caribbean

    7 reviews

    vip
    4.0

    7 reviews

    Dined on 5 January 2023

    overall4food5service5ambience4
    Tuvimos muy buen servicio por parte de nuestra mesera y ayudantes, lo que no me gusto es que en el area de fumar no nos dejaron fumar que porque había niños, se supone que esa área es PARA FUMAR Y para adultos , mal punto para ellos por eso, lo demás muy bien como siempre
  7. OT

    OpenTable Diner

    London

    4 reviews

    1.0

    4 reviews

    Dined on 4 January 2023

    overall1food1service1ambience1
    This place is too expensive and loud and personally i hated the food quality: My tacos were terrible and i had cold french fries.
  8. OT

    OpenTable Diner

    Cancun

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 3 January 2023

    overall5food5service5ambience5
    I love this place, it is my favorite. The service is outstanding. A must go place in playa
  9. RG

    RobertoG

    Monterrey

    1 review

    4.0

    1 review

    Dined on 3 January 2023

    overall4food4service4ambience4
    Muy buen ambiente, servicio muy cordial. Comida tal como se esperaba de buena calidad y sabor. Recomiendo el lugar sin duda.
  10. OT

    OpenTable Diner

    Yucatán

    2 reviews

    5.0

    2 reviews

    Dined on 3 January 2023

    overall5food5service5ambience5
    Great food. Service is outstanding.
  11. OT

    OpenTable Diner

    Dallas

    4 reviews

    vip
    4.0

    4 reviews

    Dined on 3 January 2023

    overall4food4service5ambience4
    Great place but to much Techno style music, a lot of people have said the same thing.
  12. NV

    NataliaV

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on 2 January 2023

    overall5food5service5ambience4
    Local increíble, servicio atento, comida espectacular! Siempre un placer disfrutar de este restaurante emblemático en Playa del Carmen.
  13. VT

    VictorT

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5
    Muy buen servicio, muy buena calidad en los alimentos.
  14. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    vip
    1.0

    1 review

    Dined on 1 January 2023

    overall1food1service1ambience3
    Never coming back here on NYE. Pre set menu was absolutely disgusting, the steak was cold and tasteless, the vibe was good, but service was horrible, as they knew they were adding 20% gratuity. It’s sad, as this place was on top of my list, but far from being worth $1200 for 4 people! Stay away from the pre set menu.
  15. OT

    OpenTable Diner

    Guadalajara

    1 review

    3.0

    1 review

    Dined on 30 December 2022

    overall3food5service4ambience4
    Everything was perfect, the only bad part was that we asked for three wine bottles and they didn’t have them. So we settled for one they recommended.
  16. V

    Varo

    1 review

    4.0

    1 review

    Dined on 30 December 2022

    overall4food5service4ambience4
    La mesa que nos dieron, estaba incómoda, al igual que las sillas. Al querer pagar, su terminal estuvo fallando y nos dijeron que era nuestras tarjetas.
  17. BC

    BeatriceC

    Miami

    1 review

    3.0

    1 review

    Dined on 28 December 2022

    overall3food5service2ambience2
    Service was very slow! They had us sitting at an area where smoking was allowed and we were not aware. When asking to switch the manager ignored our request. Service was extremely slow, there were only two people working.
  18. AL

    AlyssaL

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 27 December 2022

    overall5food5service5ambience5
    Always the best!!!
  19. OT

    OpenTable Diner

    Houston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 25 December 2022

    overall5food5service5ambience5
    Highly recommend, the food was amazing dividers fantastic service is perfect. Definitely will return.
  20. RK

    RonitK

    Mexico City

    1 review

    5.0

    1 review

    Dined on 25 December 2022

    overall5food5service5ambience5
    Excellent meal and ambience we had a wonderful dinner with friends and family friendly
  21. HK

    HKmon

    1 review

    4.0

    1 review

    Dined on 25 December 2022

    overall4food4service4ambience3
    Ambiente muy agradable, iluminación apenas suficiente para ver el plato, mùsica ambiente un poco alta para mí gusto. Personal muy eficiente atento y simpático. Tuvimos problemas para visualizar el menù con código qr y algunos platos que querìamos ordenar no estaban disponibles. La calidad de los platos y de la carne en particular es muy buena . Baños muy limpios y elegantes. En general una agradable experiencia.
  22. HS

    HemiSam

    Houston

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 24 December 2022

    overall5food5service5ambience5
    Very nice restaurant with a very nice interior and exceptional restaurant. Great steaks and cocktails. Perfect for a special occasion or just a treat.
  23. UM

    UrielM

    Cancun

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 21 December 2022

    overall5food5service5ambience5
    Todo fue excelente la calidad de servicio y comida fue fantastica
  24. A

    Andrea

    Mexico City

    1 review

    5.0

    1 review

    Dined on 13 December 2022

    overall5food5service5ambience4
    Excelente servicio, deliciosa cena. I would recommend Sonora Prime to anyone who would ask for a recommendation of a restaurant in Playa del Carmen
  25. UM

    UrielM

    Cancun

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 9 December 2022

    overall5food5service5ambience5
    Un lugar muy ameno el Kids club y el servicio de todos es espectacular
  26. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 30 November 2022

    overall4food5service3ambience4
    Buen servicio, los meseros amables.
  27. OT

    OpenTable Diner

    Cancun

    4 reviews

    5.0

    4 reviews

    Dined on 26 November 2022

    overall5food5service5ambience5
    Mundial mexico
  28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 November 2022

    overall5food5service5ambience5
    El trato súper amable, la comida es un sabor superior a muchos restaurantes, celebramos nuestro aniversario de bodas y nos festejaron, fue un lindo detalle.
  29. FQ

    FredisQ

    Minneapolis

    1 review

    vip
    1.0

    1 review

    Dined on 12 November 2022

    overall1food4service1ambience3
    In first place, they got our drinks WRONG! And the whole team looked LOST… They got us a different waitress after the fact and he did alright. But he messed the whole dinner at the end, when he asked if we were aware that the tip wasnt over the 10%… (there is clear reasons why it wasnt 10%).
  30. OT

    OpenTable Diner

    Detroit

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 11 November 2022

    overall5food5service5ambience5
    Great experience
  31. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 9 November 2022

    overall4food5service3ambience4
    Food was great. Service was just ok. Hard to have conversation with dinner guests because the music was very loud.
  32. OT

    OpenTable Diner

    Liverpool

    1 review

    5.0

    1 review

    Dined on 8 November 2022

    overall5food5service5ambience5
    Absolutely beautiful, from start to finish!! Couldn’t fault a thing thank you so very much ♥️🥰 we had a very special evening together xx
  33. CS

    CesarS

    1 review

    5.0

    1 review

    Dined on 6 November 2022

    overall5food5service5ambience5
    Hostes Gerente Meseros Bartender Cocina en fin… Todos muy bien! Alguien me dijo, si la comida es regular y el servicio es muy bueno, la gente regresa. En este caso tanto la comida, la atención y el servicio fueron excelentes Felicidades a todo su equipo!
  34. LD

    LaurenD

    Phoenix

    1 review

    3.0

    1 review

    Dined on 4 November 2022

    overall3food3service4ambience4
    They were out of all fish and shrimp as well as burrata The hostess should have told us this before seating as it drastically changed the menu. The Wellington burger was awful- I took one bite and it tasted like dried out, old beef. Carnitas were great and so were the beets and artichokes. The other skillet of meat for tacos was all fat. Would not go back. Oh.. and they said no fish for one to two weeks? Interesting to be in the water with no fish. All other places had no issues. Makes you wonder.....
  35. DR

    DRR24

    Washington DC

    24 reviews

    vip
    2.0

    24 reviews

    Dined on 28 October 2022

    overall2food2service2ambience4
    Let me start off by mentioning we normally love Sonora. We regularly visit the Sonora Prime in Puerto Vallarta about 2-3 times a year, and visited this location once just before COVID hit so we knew what to expect. However this visit to the Playa Del Carmen location was a bit of a disappointment. Despite being a slower evening for the venue, bottles of wine were sold out, the steak was over cooked & dry, and the service was poor. Even the managers at this location seemed useless. In Puerto Vallarta management are friendly and engaged with their guests. Management at the Playa Del Carmen location seemed more content with standing around or conversating with their employees. Very disappointed with the $250 check and the level of food and service we received this time. Hopefully it was just a one time miss at this location. Can’t wait to visit the Puerto Vallarta location again over this place. Porfirios down stairs might be a better option.
  36. OT

    OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 27 October 2022

    overall5food5service5ambience5
    Es un lugar muy ameno, amplio, el personal es muy amable, el menú es aceptable en cuanto a opciones ya que no te da miles de platillos y todos vienen muy bien explicados y mostrados en el menú digital, en general super bien.
  37. AL

    AndraeL

    Fort Lauderdale

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 17 October 2022

    overall5food5service5ambience5
    Overall was amazing, from the food to the service

    Sonora Prime – Playa del CarmenResponded on 20 October 2022Thank you so much for taking the time to rate us, it means a lot to us. Sonora Prime is here for you anytime. Greetings!

  38. OT

    OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on 8 October 2022

    overall5food5service5ambience5
    El personal muy amable , la comida y bebidas muy ricas

    Sonora Prime – Playa del CarmenResponded on 20 October 2022Nos da mucho gusto que disfrutaste la comida de Sonora Prime. ¡Te esperamos pronto! 

  39. ST

    STEPHANIE

    1 review

    2.0

    1 review

    Dined on 27 September 2022

    overall2food4service2ambience3
    Los precios han subido considerablemente, sin embargo la calidad de servicio ha bajado, ya no hacen presentación de los alimentos. No había niñera, estaba de descanso y entonces el área de niñoes estaba cerrada, no ofrecieron ninguna alternativa. Antes daban un pastel de cortesía al cumpleañero, ahora la cortesía son las velitas. Hablamos con el capitán al respecto de todo lo anterior y se militmo a decir que así funciona ahora. Por un corte de mas de 3 mil pesos, espero atención premium, no fue así...
  40. DG

    DanielG

    1 review

    5.0

    1 review

    Dined on 20 September 2022

    overall5food5service5ambience5
    La atencion de Alejandra fue excelente, muchisimas gracias por todo; espero Sonora Grill la felicite por su excelente trabajo.

    Sonora Prime – Playa del CarmenResponded on 20 October 2022Gracias por tus palabras gentiles hacia Alejandra, ten por seguro que se las haremos llegar. Regresa ponto y sigue disfrutando de la experiencia Sonora Prime. ¡Saludos!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sonora Prime – Playa del Carmen is rated 4.4 stars by 389 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 4 times today
Google Map for Sonora Prime – Playa del Carmen

Av. Quinta Norte S/N Esquina Calle 12 Norte, Playa del Carmen, ROO 77710

Additional information

  • Cross Street

    5TH AVENUE BETWEN 12 AND 10 STREET (UP STONE STAIRS)

  • Area

    Playa del Carmen / Riviera Maya

  • Hours of Operation

    Mon–Wed, Sun 1:00 pm–1:00 am Thu–Sat 1:00 pm–2:00 am

  • Cuisines

    Steakhouse, Mexican, Steak

  • Dining style

    Casual Elegant

  • Dress Code

    Resort Casual

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Octavio Gutierrez Patiño

  • Entertainment

    Hacemos de la experiencia de comer un placer, contamos con los mejores cortes de carne calidad PRIME. Disfruta de una atmosfera ideal en un Steack House nacional.

  • Additional

    Beer, Cigar Room, Cocktails, Corkage Fee, Full Bar, Indoor Smoking Area, Private Room, View, Wheelchair Access, Wine

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