Sullivan's Steakhouse - Indianapolis

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1. OT

   OpenTable Diner

   Indiana

   11 reviews

   vip
   5.0

   11 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   David, Bartender, totally redeemed Sullivan’s from my NYE visit. He was so attentive despite having other patrons. The steak was served at a perfect medium, brussel sprouts were perfectly charred, shrimp/lobster bisque was full of seafood, and whatever drink he made (think it was the hibiscus martini) was delicious. FYI, I did not know they offer a lunch menu on Sundays which gave me more bang for my Sunday self-care buck.

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2. OT

   OpenTable Diner

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   overall3food3service3ambience3

   Lighting was to dim. We sat by a private party room with large doors that had to be opened and closed every time someone came in or out and it was very disruptive.

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3. r

   raggsapprove

   Indiana

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Excellent customer service all the way around. Great experience!! Food was excellent!

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4. DZ

   DanZ

   Indiana

   23 reviews

   4.0

   23 reviews

   Dined 6 days ago

   overall4food4service4ambience3

   We went to celebrate my birthday! It was nice because they are part of Devour so you get a good deal on an app, main, sides, and a dessert!! We did the Devour menu and added a few items too We started with salads and probably the best French onion soup we've ever had. I had the ribeye and my lady had the filet mignon. The ribeye was so much more flavorful than filet. We added their mushrooms which were fantastic. We weren't great fans of the banana pudding or the key lime pie, but the meal overall was great. We were in the side room which was nice because it felt like we weren't in the middle of the crowd. Our server was very friendly and made sure we were properly taken care of. We enjoyed our time at Sullivan's

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5. OT

   OpenTable Diner

   Indiana

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   overall3food4service3ambience4

   Went here for my wife’s birthday dinner. I am usually not one compelled to write reviews, but this was a comically bad experience. We were seated 15 minutes late from the time of our reservation despite checking in 15 minutes early. It got worse from there. Our server, who is quite nice, was slow to come to the table. We were not given the alternative menu for the devour Indy celebration. When we finally ordered drinks and they were brought to the table, the old-fashioned, I ordered, was simply whiskey and ice with a sprig of rosemary. It was supposed to be a smoked cocktail, rosemary, and orange that was served to other tables in a glass box. I sent the drink back, and the next version came to me as a standard old fashioned with a sprig of rosemary stuck in it. I gave up at that point. We ordered our three course meals. We got our starters, and enjoyed those. Then we waited for approximately 20 minutes, and we were served our entrées and never received our salads. After we were halfway through our entrées, the salads finally came. It was shortly there after that our desserts were delivered before we had finished our salads and entrées. The food was decent. And as I said, the server was very pleasant and apologetic. She did comp our salads and the disruptions did not ruin our evening by any means. However, it just seemed like they were off their game that night.

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6. MS

   MarkS

   Indiana

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   overall5food5service5ambience4

   Restaurants was very noisy. Our server, Charles was outstanding

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7. U

   Unhappy

   Indiana

   1 review

   1.0

   1 review

   Dined on 25 January 2023

   overall1food1service1ambience5

   I have been here several times but last night experience was the worst. Server was too busy training to tend to us. Ask for my porterhouse steak to be med-well and it was well well done crisp! No flavor at all. My fiance asked for his lamp chops to be lollipop when they come out they didn't do and then he ask and they brought it back with one cut. Overall the experience was not great for date night!

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8. KC

   KyleC

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on 24 January 2023

   overall5food5service5ambience5

   My wife and I were celebrating a belated anniversery. The staff was attentive, but not over bearing. The each course came out on time. From appatizer to dessert everything was fantastic. If you are looking for a place to celebrate a special occasion or just treat yourself to a great night out you cannot go wrong at Sullivans.

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9. EI

   EdIndy

   Indiana

   25 reviews

   vip
   3.0

   25 reviews

   Dined on 21 January 2023

   overall3food3service2ambience4

   Service was less than average. Our waitress Sam, just was a complete fail. She was friendly and tried but it was obvious the training was lacking. Food was just ok. Probably will not go back

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10. D

    Dawna

    Indiana

    6 reviews

    5.0

    6 reviews

    Dined on 21 January 2023

    overall5food5service5ambience4

    great food and excellent service!

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11. OT

    OpenTable Diner

    Indiana

    1 review

    vip
    2.0

    1 review

    Dined on 21 January 2023

    overall2food2service2ambience4

    I booked my reservation for 7:45pm. I arrived at 6:45pm to check in. I was told to come back during my reservation time which I felt was fine. Decided to walk around the nearby stores to blow off time since I arrived really early. I came back around 7:40pm as requested by the front staff. I noticed that I wasn’t the only party waiting since there were a lint 10-15 people crammed into the front space waiting to be seated. I asked a young lady at the front “what was the estimated wait time?” And she replied “your up next, we are finding a table for you. 40 mins later i they “found” a table for me. I think it’s pretty pointless to have reservations if you make your guest wait 30-40 mins to be seated. I understand that things happen but the reservation slots on open table did not reflect what was actually available.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 20 January 2023

    overall5food5service4ambience4

    It was great as always the lady who said she was the manager on 1/21 around 6:30 Indianapolis location, was a little rude her name started with a J something like Jacinea or something close needs to be more professional other than that I love this place.!

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13. TS

    ToddS

    1 review

    3.0

    1 review

    Dined on 20 January 2023

    overall3food2service4ambience3

    We were not overly impressed with our experience at Sullivan’s. Service was fine but food was not anything to write home about.

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14. SP

    SueP

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on 20 January 2023

    overall2food2service4ambience4

    The New York Strip steaks we ordered were great. However, the Crab-Stuffed Shrimp, which were described as "jumbo-sized" on the menu, were the size of peel-your-own shrimp that you typically get at a buffet. Not only were they tiny, but they were over-grilled to the point they were tough and chewy. Very disappointing meal, and not sure we'll ever go back to Sullivan's.

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15. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 16 January 2023

    overall3food3service5ambience5

    Couple of our glasses were dirty. Which were replaced without issue. However our steaks were both over cooked.

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16. f

    foodie2

    Indiana

    35 reviews

    vip
    5.0

    35 reviews

    Dined on 15 January 2023

    overall5food5service5ambience5

    Our server, Marilyn? Madeline?. Was very nice, attentive (but not over so), and efficient. Food was delicious.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 15 January 2023

    overall5food5service5ambience5

    Great service

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18. T

    Thaiga

    Indiana

    49 reviews

    vip
    5.0

    49 reviews

    Dined on 14 January 2023

    overall5food5service5ambience4

    We had the pleasure of being kindly served by Johnathan. His knowledge of wine was great! Not to mention his polite professional demeanor. I would love to have him again. The bar stools in the bar area were pitiful and it doesn't reflect the type of restaurant. They wiggle and my friends stool frame apart and she could have gotten hurt. We mentioned it and the removed it. Please have safer seating when I return. Ty

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19. OT

    OpenTable Diner

    San Francisco

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 13 January 2023

    overall5food5service5ambience5

    Aaron was our server and he was a superstar!

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20. M

    Michael1957

    Indiana

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 9 January 2023

    overall5food5service5ambience5

    Decided to give them a second chance after a disastrous Christmas Day dinner. We went on a Monday night and they were only at about 1/4-1/3 capacity. The food, ambiance and service were impeccable!! Glad we went back! Sabrina our server went above and beyond to make sure everything was right. Will definitely go back again during an off busy night.

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21. SB

    SharliceB

    St. Louis

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 9 January 2023

    overall5food5service5ambience5

    Second Trip from Edwardsville IL here! We came to celebrate my husbands birthday! I couldnt ask for a better location! Food, staff, service, TOP TIER‼️‼️‼️

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 8 January 2023

    overall5food5service5ambience5

    Had a wonderful experience tonight. It was our first visit, we will definitely be back. Our server was Michael and he was amazing, he went above and beyond our expectations and really gave us a five star experience. We will be back

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23. CM

    ChicagoMom

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 8 January 2023

    overall5food5service5ambience5

    We celebrated our anniversary at Sullivan’s last night. We recently moved to the area from downtown Chicago, so we’re always searching for good restaurants. We found the food to be delicious and our service to be great. We loved the live music in the bar where we enjoyed a pre-dinner cocktail. We recommend.

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24. TV

    TeresaV

    Indiana

    5 reviews

    vip
    2.0

    5 reviews

    Dined on 7 January 2023

    overall2food3service1ambience1

    I typically love to go to Sullivan's. It's always a special time for us. This time was such a disappointment. The noise level was horrible - could barely hear each other talk. There was a sliding door next to my husband that they shut to help with noise, but continued to open & shut it although there were other ways in & out of the room. The food was average - not up to Sullivan standards. We had two servers. Although the young man was knowledgeable, we only saw him twice throughout the meal. The young girl who was helping him barely smiled & seemed to wish she was anywhere but there. It was only 6 pm in the evening, We weren't asked if we wanted dessert although we did order it. All in all, a huge disappointment for the money spent. At no time did anyone ask if all was ok. I am not sure I would even give it another try.

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25. BS

    BrendaS

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on 5 January 2023

    overall5food5service5ambience5

    Great food & very attentive staff! Nice ambiance for a quiet, intimate dinner where you can actually have a conversation!

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26. FT

    FirstTime

    Palm Springs

    3 reviews

    3.0

    3 reviews

    Dined on 2 January 2023

    overall3food3service5ambience5

    Cheesesteak egg rolls were delicious, shrimp lobster bisque was delicious, along with the bread. I got the salmon plate and I’m sad to say it was a little too salty for my taste. My boyfriend got a steak and it was overly seasoned and salty as well. We went here as a date night but we had reservations at 3:15 and we didn’t see anywhere on the site they had a lunch then dinner menu so we couldn’t order anything we actually wanted to order because it wasn’t available. It’s a nice place but I wouldn’t go here again. Place is strongly geared towards mainly dinner outings.

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27. M

    Meganite

    Indiana

    12 reviews

    vip
    4.0

    12 reviews

    Dined on 2 January 2023

    overall4food5service3ambience5

    Sullivan’s is a regular go to for us. Always excellent food and service. Our dining experience was great as usual despite the fact the restaurant had 5 call offs. Our server was fantastic; you’d never know they were short staffed. The bar experience however was a whole different story. One bartender , one server for a bar that was really full considering the Jan 1 holiday. Were seated for 20 minutes before we got water; another 15 before we got our drinks. People were just going to the bar to get their drinks due to lack of service. This was a first for us at this Sullivan’s so it will definitely not stop us from returning. Maybe Jan 1 is a new big night for dining out???

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28. OT

    OpenTable Diner

    Indiana

    18 reviews

    4.0

    18 reviews

    Dined on 1 January 2023

    overall4food4service4ambience4

    They were short staffed but the service and food was good as usual.

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29. T

    Tyler

    1 review

    3.0

    1 review

    Dined on 1 January 2023

    overall3food4service3ambience4

    Server didn't provide full service by explaining menu or engaging. Steak was not flavorful for the reputation of the establishment. Ceddar and bacon potaotes were a bit dry and overcooked.

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30. DH

    DavidH

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Dinner was beyond delicious and extra props on the shrimp lobster bisque. Our server Aaron was the best

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31. S

    Sport72

    1 review

    5.0

    1 review

    Dined on 1 January 2023

    overall5food5service5ambience5

    Food was delicious,,,,,but having to order sides separate was a little pricey. Most expensive steak restaurants usually include mashed potatoes and salad. But, steak was perfect!!!

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32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 1 January 2023

    overall3food3service2ambience3

    We went on NYE for the first time and it was an ok experience. I’m not sure if we had went on a different night if it would have been better. We had a reservation for 8:45 and was sat 30 min late. Our server was not very attentive, and had to remind him about our drinks from the bar. My fiancé ordered the ribeye- it was cooked to the right temperature (med rare) but was not seared on either side and looked as if they put it in the oven to warm it up. My filet was excellent, along with the bread and ceaser salad. The atmosphere was nice with low lighting and a band playing. Overall, I give this restaurant a 6/10.

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33. P

    Patricia

    Chicago

    15 reviews

    vip
    3.0

    15 reviews

    Dined on 1 January 2023

    overall3food4service5ambience3

    It was New Years Eve but we had to put down a $25 reservation fee so we were not happy waiting in a tiny congested waiting area for almost half an hour after our reservation time. Hostess gave us menus but not a drink menu. Our waitress immediately came over and wanted to take our food order. When we requested a drink menu we finally got one after about 10 minutes. We ordered ahi tuna appetizer only to be told it had sold out over an hour before. So we skipped that and went to the entree. My crab cakes were excellent and my husband was very pleased with the sea bass. Augustine potatoes were fun but I have had better. Looking at people around us having their entree appear while they were still eating their salad made me glad we skipped an appetizer. Our waitress really tried her best but when the bartender is backed up and you have others bringing out food there is only so much you can do.

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34. A

    Addis

    Indiana

    9 reviews

    vip
    2.0

    9 reviews

    Dined on 1 January 2023

    overall2food2service2ambience4

    Busy night new years eve. Entree's were not great and were not hot, warm at best. Filet was chewy. Lobster was excellent but cold.

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35. WL

    WilliamL

    1 review

    5.0

    1 review

    Dined on 31 December 2022

    overall5food5service5ambience5

    The meal was really delicious. I would highly recommend

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36. RD

    RicoD

    1 review

    2.0

    1 review

    Dined on 31 December 2022

    overall2food1service2ambience3

    Service was slow. Ordered a chicken dish and it was burned. The chicken was so burnt that the other people at the table could smell it from across the table. I could not believe they would bring that food they burnt black like charcoal to a customer. I sent it back for a properly cooked dish.

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37. OT

    OpenTable Diner

    Indiana

    11 reviews

    vip
    3.0

    11 reviews

    Dined on 31 December 2022

    overall3food4service1ambience5

    We had reservations but weren’t seated until a half hour after our reservation. Once seated, we had to wait 20 minutes to get water and menus. The food was fresh and no complaints on our meals.

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38. OT

    OpenTable Diner

    Indiana

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 31 December 2022

    overall2food3service2ambience5

    We were very disappointed with service and quality of the food. Have been here many times prior to covid and did carry out during covid and have never been disappointed before.

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39. K

    Kenneth

    Indiana

    6 reviews

    5.0

    6 reviews

    Dined on 31 December 2022

    overall5food4service5ambience5

    Had a small issue that was handled well by the General Manager. Also I did not receive my points on my Sullivan account card.

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40. F

    Firsttimerssullivan

    Indiana

    1 review

    3.0

    1 review

    Dined on 31 December 2022

    overall3food3service5ambience5

    Broccoli was overcooked both steaks were uncooked, they did attempt to recook steak but wasn’t the same. Not worth $210 for two people. Awesome server

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