The Grand on Main

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1. SP

   ShanikaP

   1 review

   2.0

   1 review

   Dined on 26 June 2022

   overall2food1service3ambience3

   Food was horrible I will never return. The service was ok though.

   Report
2. BB

   BridgetB

   Charleston

   1 review

   5.0

   1 review

   Dined on 24 June 2022

   overall5food5service5ambience5

   Awesome atmosphere the food was delicious we had the roasted chicken with mashed potatoes and vegetables. The waiter was awesome with asking the right questions with suggestions of food choices.

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3. BW

   BalindaW

   1 review

   5.0

   1 review

   Dined on 24 June 2022

   overall5food5service5ambience5

   The waiter Dayquan was great! The food was great as well

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 21 June 2022

   overall5food5service5ambience5

   We always have a wonderful time and delicious food and drinks at The Grand! The executive chef makes perfect steaks!

   Report
5. E

   Energetic

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined on 21 June 2022

   overall5food5service5ambience4

   My husband and I dined here on a Tuesday with an early reservation prior to a concert. The waitress was very nice and attentive. The bar was slow with our drinks and she apologized. Drinks and food were good. I recommend The Grand on Main for a casual dinner.

   Report
6. LL

   LouisL

   1 review

   1.0

   1 review

   Dined on 19 June 2022

   overall1food1service1ambience3

   Terrible service. I took my parents along with my wife daughter and her boyfriend and was quite shocked of how unorganized things were. After we finally ordered our food qe waited 1 hour and 10 min for it to arrive on a robot. In the meantime I had to get a waiter to bring him a couple biscuits while we continued to wait only to receive cold food. Nobody was happy and I would not recommend. I could u derstand had they been busy but there were alteast 6 to 8 tables still open. Anyways I don't usually do thes3 surveys but thought management deserves to know the place isn't properly managed

   Report
7. k

   kolecka

   1 review

   5.0

   1 review

   Dined on 19 June 2022

   overall5food4service4ambience5

   We scheduled brunch and bowling for Father’s Day. The food was very good, not the best service we have had there but typically it’s 5 star. We had a blast bowling. One of our favorite places in town, definitely prefer dinner to brunch but it was still very good!

   Report
8. JM

   JenniferM

   Cleveland

   1 review

   4.0

   1 review

   Dined on 18 June 2022

   overall4food4service4ambience5

   Our group went for brunch on a Saturday. Made reservations but it wasn’t really busy. We will definitely be back!

   Report
9. B

   Beokay

   1 review

   4.0

   1 review

   Dined on 13 June 2022

   overall4food3service5ambience5

   Our waiter was amazing. Only thing that we were disappointed in was the mashed potatoes and the macaroni and cheese. Both tasted old.

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10. V

    Vjdinsc

    New York Area

    1 review

    5.0

    1 review

    Dined on 12 June 2022

    overall5food5service5ambience5

    Great food-Sunday brunch. Had live folksy music.

    Report
11. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 11 June 2022

    overall2food2service2ambience1

    Very noisy venue and somewhat hot. Difficult to visit with friends due to the noise. Food was just average

    Report
12. SG

    ShirlGirl

    Charleston

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 9 June 2022

    overall5food5service5ambience5

    As usual, The Grand was wonderful. Good food and good service. Menu has something for everyone in a party. Love the range of choices.

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13. P

    Peaches

    1 review

    5.0

    1 review

    Dined on 6 June 2022

    overall5food4service4ambience5

    I loved the intake setting, service and food! We also got the opportunity to play with the robot.

    Report
14. B

    Britt

    1 review

    3.0

    1 review

    Dined on 5 June 2022

    overall3food3service4ambience4

    I had the fried chicken and waffles. The chicken was not good. It was very tough and difficult to chew. There was also a musician there playing, which was great, but it made it very difficult to hear the person sitting beside me. He should not have been near tables. Probably should have been off to the side especially at 1pm.

    Report
15. DB

    DianeB

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on 4 June 2022

    overall5food5service5ambience5

    Food and service was excellent. Very fun. Good atmosphere.

    Report
16. T

    Tara

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on 4 June 2022

    overall5food5service5ambience5

    Great experience! Great time with friends! Bowling was awesome!

    Report
17. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 4 June 2022

    overall4food3service3ambience4

    The service was lacking often found us wondering where he was and why no one had checked on us

    Report
18. KT

    KevinT

    Charleston

    1 review

    3.0

    1 review

    Dined on 3 June 2022

    overall3food2service3ambience3

    The food was plan and simply not tasty at all. The water even tastes off. The waiter was friendly and responsive, but seemed too busy to provide good service. The fried shrimp was bland and not tasty, nor was the salmon. If you must go to see for yourself, ask to sit towards the front to avoid noise from the bowling alley.

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19. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on 3 June 2022

    overall5food5service5ambience4

    We went for a graduation lunch. Nathan was a great server and took great care of us. We will be back!!!

    Report
20. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 3 June 2022

    overall2food3service1ambience3

    The host was very disrespectful and seem mad about something that happen at home and brought it to work

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food4service5ambience5

    Our waitress was awesome. The food was excellent. My daughter graduated from high school and we enjoyed our dining experience. Will definitely come again.

    Report
22. G

    Gretagrace

    Atlanta

    10 reviews

    vip
    4.0

    10 reviews

    Dined on 2 June 2022

    overall4food5service4ambience3

    Food was exceptional- restaurant seating was very dark - only choice was to sit in the back by the bowlers in order to see each other and feel comfortable. The food was worth every bit of concern we had with the seating.

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23. OT

    OpenTable Diner

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined on 1 June 2022

    overall4food5service4ambience4

    Our waiter Rafael and the food were great! Unfortunately, the kitchen was backed up and the food was slow coming out. Otherwise, great experience!!!

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24. OT

    OpenTable Diner

    New Orleans

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food4service2ambience5

    Service was very poor. We had our food and meal before our drinks came.

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 28 May 2022

    overall5food4service4ambience4

    overall really good experience

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26. EC

    EricC

    Charleston

    4 reviews

    4.0

    4 reviews

    Dined on 21 May 2022

    overall4food5service3ambience5

    Food was good! Few small things but great value for the money.

    Report
27. T

    Tangela

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5

    The server was amazing, he was knowledgeable of the menu.

    Report
28. JD

    JackD

    1 review

    2.0

    1 review

    Dined on 14 May 2022

    overall2food2service2ambience3

    Very expensive for food quality that was average.

    Report
29. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on 13 May 2022

    overall2food2service3ambience3

    Won’t go there again. Had to get my own beer, all at our table asked about dessert and waitress told us to go over to the dessert case and look for ourselves. Never go there again. So complicated to get a beer for dinner,.. had to get a watch with a sensor, pour my own beer and go back and sit down. I don’t go out to be my own server. Sorry Grand .. I was being generous with 2 stars

    Report
30. W

    Will

    Charleston

    5 reviews

    2.0

    5 reviews

    Dined on 8 May 2022

    overall2food2service1ambience2

    customer service is a zero. manager could care less and told me in so many words, my reservation meant nothing. Made reservations for 5pm... yes we arrived early...about 4:10pm... was told to be seated at bar and they would try to seat us early.  Soooo... 5 pm comes as my date and I watch (2) parties of more than 4 be seated in booths.. when I clearly specified Booth for my reservations. I go to the front and ask about the reservations as I see two booths clean and EMPTY... then a family leave and a third booth get cleaned. The manager tells me flat out we don't have any clean tables available.  I responded " I've seen you seat two large parties that came in after us"  He stated Their reservations may have been before you guys... this was after the Hostess confirmed a computer tablet was not charged and not updating the Open Table app. I asked this manager, " am I to go back to the bar and wait for a text ?? He responded " Yes"... after 20 more minutes... my Love and I decided we would just eat at the bar..because several groups had ordered,  eaten and were leaving by this time. As we begin to order with the Bar tender/maid... a text comes... table ready...  the Hostess seats us at the door where it's a party of (6) that just came in... No Reservations 👎🏾... because I heard the lady ask " how long is the wait?... they were seated in one of the (3) empty booths... so I ask " why I couldn't get a booth? I was told " it will be a few more minutes" The other customer that had just walked in told the staff " that lady is not happy "... They sat me and my date at a table with wood chairs. The hostess came back and then moved us to the booth that had been empty for over 30 minutes right beside the family of (6). ** I request Booths for a reason ** My love and I both have back issues

    Report
31. SD

    StephanieD

    Richmond

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food4service5ambience5

    Great service, good food. would recommend to others

    Report
32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 8 May 2022

    overall4food4service4ambience4

    Mother’s Day

    Report
33. RN

    RNicole

    Richmond

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5

    We had a wonderful brunch yesterday celebrating both my daughter’s graduation and Mother’s Day. We were seated right at our reservation time, our server was very attentive and the food was excellent.

    Report
34. BM

    BethM

    Jacksonville

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food5service5ambience3

    The food and service were excellent. The musician was so loud I could not hear the person next to me. The Grand needs to decide if it is a bar or a restaurant. The loud music kept it from being a family celebration because we couldn’t hear each other talk. The menu is excellent with multiple unique variations. The music was unnecessary.

    Report
35. CE

    ChrisE

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food5service4ambience4

    The food was excellent and the ambience was very cool. The service was impressive, considering how busy they were. I'd come back when it's not graduation weekend, when we could be seated away from the music (which was very good, but a bit loud). Try the dessert and cocktail bar downstairs. That is a fun date night option by itself.

    Report
36. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience4

    Celebrated our daughters graduation! Excellent all around. Our server was very helpful and attended to every need, with a smile! Food was delicious!

    Report
37. OT

    OpenTable Diner

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on 7 May 2022

    overall3food2service1ambience3

    Our experience was not good. Our server was terrible. When she came to take our drink order, we weren’t able to order one of our drinks bc the server didn’t know what Amaretto was and couldn’t do the order. It took her more than 15 minutes to bring us the beer in a can that we could see sitting on the bar. Our food was not warm when it arrived and it was delivered by someone that didn’t know what the dishes were - we had to guess. The menu isn’t large, why would you send someone out with dishes to deliver when they had no idea what it was. “I have something with bacon on it?” was how it was delivered. Also, we did not have silverware and had to ask more than once for it from several different employees. Our server NENER checked back with us. We had to stop her after she left another table to ask for our bill which was presented on her handheld computer that she kept in her hand. When my husband didn’t add a tip to the electronic bill (he was planning to leave that in cash) she stood there and waited. And when he asked her what she needed (considering we couldn’t get her attention for the last hour) she said she was ‘waiting’. We also did not even get a receipt. With all of the amazing restaurants in Columbia, we will NOT be making a return visit here.

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38. JL

    JeffreyL

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on 7 May 2022

    overall4food4service4ambience4

    The place and the food and service was great. The wait to get the food was way to long it took over 45min to get it

    Report
39. OT

    OpenTable Diner

    Charleston

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 6 May 2022

    overall2food2service2ambience2

    Service not great - waitress disappeared after taking order and food took a long time, steak over cooked, no silverware or drinks delivered. Waitress gave us total for meal on handheld device without showing us the bill and then stood over our shoulder as we signed and tipped. Bowling area not available due to private party which backed up to our table and blocked restroom. Overall a lackluster experience which was disappointing for a graduation celebration.

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40. SJ

    StevenJ

    Charleston

    2 reviews

    4.0

    2 reviews

    Dined on 6 May 2022

    overall4food5service4ambience4

    Great food. It was a busy night being Cinco de Mayo, but the staff was attentive. Overall good experience.

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