The Grand on Main

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1. T

   Tangela

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   The server was amazing, he was knowledgeable of the menu.

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2. JD

   JackD

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food2service2ambience3

   Very expensive for food quality that was average.

   Report
3. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   2.0

   1 review

   Dined 7 days ago

   overall2food2service3ambience3

   Won’t go there again. Had to get my own beer, all at our table asked about dessert and waitress told us to go over to the dessert case and look for ourselves. Never go there again. So complicated to get a beer for dinner,.. had to get a watch with a sensor, pour my own beer and go back and sit down. I don’t go out to be my own server. Sorry Grand .. I was being generous with 2 stars

   Report
4. W

   Will

   Charleston

   4 reviews

   2.0

   4 reviews

   Dined on 8 May 2022

   overall2food2service1ambience2

   customer service is a zero. manager could care less and told me in so many words, my reservation meant nothing. Made reservations for 5pm... yes we arrived early...about 4:10pm... was told to be seated at bar and they would try to seat us early.  Soooo... 5 pm comes as my date and I watch (2) parties of more than 4 be seated in booths.. when I clearly specified Booth for my reservations. I go to the front and ask about the reservations as I see two booths clean and EMPTY... then a family leave and a third booth get cleaned. The manager tells me flat out we don't have any clean tables available.  I responded " I've seen you seat two large parties that came in after us"  He stated Their reservations may have been before you guys... this was after the Hostess confirmed a computer tablet was not charged and not updating the Open Table app. I asked this manager, " am I to go back to the bar and wait for a text ?? He responded " Yes"... after 20 more minutes... my Love and I decided we would just eat at the bar..because several groups had ordered,  eaten and were leaving by this time. As we begin to order with the Bar tender/maid... a text comes... table ready...  the Hostess seats us at the door where it's a party of (6) that just came in... No Reservations 👎🏾... because I heard the lady ask " how long is the wait?... they were seated in one of the (3) empty booths... so I ask " why I couldn't get a booth? I was told " it will be a few more minutes" The other customer that had just walked in told the staff " that lady is not happy "... They sat me and my date at a table with wood chairs. The hostess came back and then moved us to the booth that had been empty for over 30 minutes right beside the family of (6). ** I request Booths for a reason ** My love and I both have back issues

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5. SD

   StephanieD

   Richmond

   1 review

   5.0

   1 review

   Dined on 8 May 2022

   overall5food4service5ambience5

   Great service, good food. would recommend to others

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6. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on 8 May 2022

   overall4food4service4ambience4

   Mother’s Day

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7. RN

   RNicole

   Richmond

   1 review

   5.0

   1 review

   Dined on 8 May 2022

   overall5food5service5ambience5

   We had a wonderful brunch yesterday celebrating both my daughter’s graduation and Mother’s Day. We were seated right at our reservation time, our server was very attentive and the food was excellent.

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8. BM

   BethM

   Jacksonville

   1 review

   3.0

   1 review

   Dined on 7 May 2022

   overall3food5service5ambience3

   The food and service were excellent. The musician was so loud I could not hear the person next to me. The Grand needs to decide if it is a bar or a restaurant. The loud music kept it from being a family celebration because we couldn’t hear each other talk. The menu is excellent with multiple unique variations. The music was unnecessary.

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9. CE

   ChrisE

   1 review

   4.0

   1 review

   Dined on 7 May 2022

   overall4food5service4ambience4

   The food was excellent and the ambience was very cool. The service was impressive, considering how busy they were. I'd come back when it's not graduation weekend, when we could be seated away from the music (which was very good, but a bit loud). Try the dessert and cocktail bar downstairs. That is a fun date night option by itself.

   Report
10. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience4

    Celebrated our daughters graduation! Excellent all around. Our server was very helpful and attended to every need, with a smile! Food was delicious!

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11. OT

    OpenTable Diner

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on 7 May 2022

    overall3food2service1ambience3

    Our experience was not good. Our server was terrible. When she came to take our drink order, we weren’t able to order one of our drinks bc the server didn’t know what Amaretto was and couldn’t do the order. It took her more than 15 minutes to bring us the beer in a can that we could see sitting on the bar. Our food was not warm when it arrived and it was delivered by someone that didn’t know what the dishes were - we had to guess. The menu isn’t large, why would you send someone out with dishes to deliver when they had no idea what it was. “I have something with bacon on it?” was how it was delivered. Also, we did not have silverware and had to ask more than once for it from several different employees. Our server NENER checked back with us. We had to stop her after she left another table to ask for our bill which was presented on her handheld computer that she kept in her hand. When my husband didn’t add a tip to the electronic bill (he was planning to leave that in cash) she stood there and waited. And when he asked her what she needed (considering we couldn’t get her attention for the last hour) she said she was ‘waiting’. We also did not even get a receipt. With all of the amazing restaurants in Columbia, we will NOT be making a return visit here.

    Report
12. JL

    JeffreyL

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on 7 May 2022

    overall4food4service4ambience4

    The place and the food and service was great. The wait to get the food was way to long it took over 45min to get it

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13. OT

    OpenTable Diner

    Charleston

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 6 May 2022

    overall2food2service2ambience2

    Service not great - waitress disappeared after taking order and food took a long time, steak over cooked, no silverware or drinks delivered. Waitress gave us total for meal on handheld device without showing us the bill and then stood over our shoulder as we signed and tipped. Bowling area not available due to private party which backed up to our table and blocked restroom. Overall a lackluster experience which was disappointing for a graduation celebration.

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14. SJ

    StevenJ

    Charleston

    2 reviews

    4.0

    2 reviews

    Dined on 6 May 2022

    overall4food5service4ambience4

    Great food. It was a busy night being Cinco de Mayo, but the staff was attentive. Overall good experience.

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15. JB

    JamesB

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    The service and food were great. The atmosphere was friendly and not too loud. We enjoyed our bowling lane too.

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16. D

    Donnie

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on 29 April 2022

    overall5food3service5ambience5

    The waiter nice and great sense of humor very knowledgeable. Service was good. The shrimp was over cooked. Overall a very enjoyable evening.

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17. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on 26 April 2022

    overall4food5service5ambience5

    The only bad thing was that my mimosa glass had lipstick on it and I didn’t realize until after I had been drinking for a while.

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience5

    Food was great and the dessert room was amazing.

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19. OT

    OpenTable Diner

    Charleston

    37 reviews

    vip
    3.0

    37 reviews

    Dined on 23 April 2022

    overall3food3service2ambience5

    Drinks were outstanding. Meal was ok. Salmon was very salty. They hardly gave any syrup for the chicken and waffles and then charged a fee us when we asked for more. The broasted chicken was recommend and was not a hit! For kids. There are NO DESSERTS! And overpriced bowling. The waitress was ok. She wasn’t outstanding by any means. Still tipped 20% though

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20. OT

    OpenTable Diner

    Charleston

    4 reviews

    3.0

    4 reviews

    Dined on 23 April 2022

    overall3food2service5ambience5

    The service was great. The Alfredo dish was very salty. The cornbread came out very hard. The Broasted chicken and waffles was unseasoned and dry. The cocktail was good.

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21. M

    Martis

    1 review

    3.0

    1 review

    Dined on 23 April 2022

    overall3food3service2ambience3

    So the atmosphere was clean and quiet, however, the food was not as expected. Food came out wrong, drinks were wrong, and the server missed up our tickets and billing. The waiter was very nice and I can see he was overwhelmed, but the manager was of little help. And my family came from CA and were very disappointed

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22. NB

    NakibaB

    Unspecified

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Me and my friend loved it! I had been to The Grand many times but never for brunch and was concerned about it being packed during Soda City. I arrived a bit late because I had trouble with finding a parking space but my waiter was already standing up front and knew right away that I was there to meet my friend, who was already seated. Nathan was amazing. Very friendly and helpful. Our food was delicious and the mimosas were awesome. It was also quiet, which we liked because normally when I go out somewhere, there is a live performer and I hate having to shout at my friend or the waiter so they could hear me. Plus it was only 11:30am and the last thing I wanted was a lot of commotion. Anyways, it was great and me and my friend said we’d make it a point to come out once a month. Hopefully, Nathan will be there to serve us again because he was a great addition to the overall experience. They should definitely keep him around.

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23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 22 April 2022

    overall4food5service4ambience5

    Had to hunt for the server

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24. P

    Paul

    Charleston

    40 reviews

    vip
    2.0

    40 reviews

    Dined on 21 April 2022

    overall2food3service2ambience2

    Too Noisy for us… We decided to try this place on our way from Greenville to Charleston. I was excited to try it out after seeing the reviews, but was pretty disappointed in my experience. When we got in, we realized it was going to be a very noisy place. There was someone playing live music, also with a full bowling alley in the back. We asked if we could sit outside and were told it was full, however we noticed the seats outside were never more than 10% full, so basically they lied to us. We order an appetizer of Brussel sprouts, and it came out blazing hot. It wasn’t at a temperature ready to eat until our actual meals came out. I ordered the “award winning” shrimp & grits, and was wondering what award it won. It was super saucy with very few shrimp. In any event, I’m doubtful this will be on my list to visit again

    Report
25. BM

    BillM

    1 review

    2.0

    1 review

    Dined on 21 April 2022

    overall2food2service1ambience4

    Great atmosphere and some fun to be had but don’t expect fabulous food. Reasonable $ on drinks and games is why I recommend.

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26. YW

    YvetteW

    Charleston

    1 review

    5.0

    1 review

    Dined on 21 April 2022

    overall5food5service4ambience5

    Our group of six had a wonderful experience on Thursday evening! Good Food, Fun and a high time was had by all.

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27. OT

    OpenTable Diner

    Washington DC

    8 reviews

    vip
    3.0

    8 reviews

    Dined on 21 April 2022

    overall3food2service4ambience4

    I stumbled upon a blog post that recommended this place for families with kids. When I got there, I was confused. There is no kid's menu and the menu isn't that extensive. The fries were extremely salty and my kid wouldn't even eat them. There is a bowling alley and it's noisy. I think it is a good place for adults who want to drink/happy hour and bowl.

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28. OT

    OpenTable Diner

    Washington DC

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 20 April 2022

    overall5food5service5ambience5

    Very enjoyable experience! Our server, Craig, was fantastic. The music was great. Food was superb! This was our first time, but not the last.

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29. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on 20 April 2022

    overall5food5service4ambience5

    Shrimp and grits was wonderful. Service was a little slow. Appreciated the valet service

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30. MB

    MarcB

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 18 April 2022

    overall1food3service1ambience1

    Terrible on all levels. Main dish was delivered minutes after appetizers. Then a homeless person came and sat at our table and asked for alcohol. Appetizer size sold as “really small,” so we ordered two. We didn’t even finish one. After our table was cleared, the server disappeared for 15 plus minutes, not asking if we wanted dessert or coffee. I had to hunt him down to get the check. The manager offered nothing but an apology for the homeless experience. All that for $161 for 3. If I could give this place zero stars I would.

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31. KP

    KatieP

    Charleston

    8 reviews

    5.0

    8 reviews

    Dined on 17 April 2022

    overall5food5service5ambience5

    Great menu, delicious food, and exceptional service make The Grand one of our favorite restaurants. The roast chicken and waffles are wonderful. Try the loaded grits too. So good!

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32. e

    edmondme

    Charleston

    29 reviews

    5.0

    29 reviews

    Dined on 17 April 2022

    overall5food5service5ambience5

    Wow, definitely recommend the "mimosa flight". This is the specialty here, and even though it's a bit steep, it's well worth it. The flavors were great and we got to share them. Great outdoor seating for a nice day out after Easter the food was delicious.

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33. JD

    JDon

    Charleston

    14 reviews

    4.0

    14 reviews

    Dined on 17 April 2022

    overall4food4service5ambience3

    My family and I had Sunday brunch reservations. The food was really good, but a bit on the pricey side for brunch. Service was outstanding- the server made sure my daughter was aware that the chicken and waffles had a fried versus baked (why?!) option and was sure to verify she wanted her chicken fried (as it should be). My shrimp and grits were very tasty, but my husband was not as excited about his burger as we were about our meals. The mimosa flight was FABULOUS and I would highly recommend ordering one if you’re brunching!

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34. OT

    OpenTable Diner

    Adelaide

    5 reviews

    5.0

    5 reviews

    Dined on 17 April 2022

    overall5food5service4ambience5

    Enjoyed the visit..

    Report
35. EP

    ElissaP

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5

    We had never been there but will definitely come back. Was there for Easter brunch. Food came out very fast and everyone was pleased with what they ordered. Mimosa flight was amazing.

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36. M

    Michelle

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on 16 April 2022

    overall5food4service5ambience5

    Food was good!! Service was excellent! Atmosphere was great!

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37. TH

    TheresaH

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5

    Great food and service. We were seated promptly and enjoyed our meal. Our server was fantastic!

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38. HK

    HelloKitten0608

    1 review

    4.0

    1 review

    Dined on 15 April 2022

    overall4food5service3ambience3

    The food was delicious, server could have been more attentive..

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39. FF

    FallynsFoodieExcursions

    Washington DC

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 15 April 2022

    overall5food4service3ambience5

    The Grand on Main Street is a perfect one stop shop for everyone. An upscale bowling alley with a separate dining area and menu that is a step up from your typical bar or bowling alley food. We were pleasantly surprised and pleased. My food was perfect. I would strongly recommend the pork chops, collard greens and cheddar biscuits. This is a perfect spot for large parties, birthdays, a date night or night out with friends. After dinner and bowling you can top your night off at the cocktails and dessert lounge, located below The Grand in the Robinson Room. Be sure to plan you next outing at The Grand on Main if you are ever in Columbia, SC #fallynsfoodieexcursions #thegrandonmain #dinnerandbowling #familyfun

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40. SF

    ShariF

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food2service1ambience1

    Some of the bowling staff were very disrespectful. I didn’t get her name but she was very rude. The food was bland and the service was slow. Not a place I would try again!!

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