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The Grill at 1-26-Grand Hyatt Playa del Carmen, Playa del Carmen, ROO

The Grill at 1-26-Grand Hyatt Playa del Carmen

4.7
4.7
118 reviews
Mex$500 and over
Fine cuts
Specialties ocean front restaurant, serving premium quality steaks and seafood. World known selection of wine, liquors and spirits in an elegant but casual and intimate atmosphere.

Make a booking

2 people

19:00


Booked 2 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fine cuts, Seafood, Steakhouse

  • Hours of Operation

    Dinner Daily 6:00 pm–11:00 pm

  • Phone number

    984 875 1234 ext. 5023

  • Payment Options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress Code

    Resort Casual

  • Executive Chef

    Gerardo Lista

  • Private party facilities

    We host casual elegant dinners from small birthday parties to groups up to 100 people.

What 118 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.4Food
  • 4.8Service
  • 4.6Ambience
  • 4.3Value

NoiseModerate

Diners' Choice Awards

  • Cancun / Riviera Maya

    Child Friendly

  • Cancun / Riviera Maya

    Healthy

  • Cancun / Riviera Maya

    Notable Wine List

  • Cancun / Riviera Maya

    Good Vegetarian Options

  • Playa del Carmen / Riviera Maya

    Best Overall

  • Playa del Carmen / Riviera Maya

    Best Service

  • Playa del Carmen / Riviera Maya

    Best Value

  • Playa del Carmen / Riviera Maya

    Healthy

  • Playa del Carmen / Riviera Maya

    Notable Wine List

  • Playa del Carmen / Riviera Maya

    Scenic View

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Filters

  1. TL

    TasharaL

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 7 April 2022

    overall5food5service5ambience5
    The beef and grilled vegetables were delicious. The service we received was 5 star.
  2. SY

    SossyY

    New England

    2 reviews

    4.0

    2 reviews

    Dined on 27 March 2022

    overall4food4service5ambience5
    The NY steak was very fatty and tough but everything else was good.
  3. SS

    SagarS

    San Francisco

    1 review

    5.0

    1 review

    Dined on 26 March 2022

    overall5food5service5ambience5
    Amazing experience and service every time. Have gone here every night for the past week and never disappointed.
  4. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    3.0

    1 review

    Dined on 5 February 2022

    overall3food2service5ambience3
    The quality of the steaks was mediocre. The wine list is very limited and the prices were extremely overpriced. The only good thing was the service!
  5. MK

    MichaelK

    New England

    6 reviews

    3.0

    6 reviews

    Dined on 30 December 2021

    overall3food2service4ambience3
    expensive for what is was .. very average
  6. LR

    LuisR

    1 review

    5.0

    1 review

    Dined on 29 December 2021

    overall5food5service5ambience5
    The service provided by Carlos was excellent. The attention by the Alejandro the manager also excellent. Food was delicious!! Would definitely go back
  7. s

    seanyqua

    Dallas

    5 reviews

    vip
    2.0

    5 reviews

    Dined on 19 December 2021

    overall2food1service5ambience5
    The services was very attentive but for the cost, I wouldn’t visit again. My wife’s drink was undrinkable, her rare steak was served blue, and the oysters were the “fishiest” I’ve ever had. The meal was a bit flat overall and not worth the expense.
  8. s

    slmt

    Los Angeles

    60 reviews

    vip
    4.0

    60 reviews

    Dined on 18 December 2021

    overall4food3service4ambience3
    There is no outdoor dining for this restaurant, which was a little challenging for us during the pandemic The food here was decent for a hotel, but I dont know I would go out of my way to come eat here. The steaks were fine. The oysters were a bit tough. Thr prawns were pretty good. I did not personally enjoy the desserts we ordered, but one if my fellow diners loved it.
  9. JW

    JamesW

    New Orleans

    1 review

    2.0

    1 review

    Dined on 1 November 2021

    overall2food2service3ambience3
    Medium rare steak was quite rare. Sweet potatoes were cold. Wine list was ridiculously overpriced. Ambiance was nice, but expected much better food.
  10. KM

    KevinM

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on 24 October 2021

    overall5food5service5ambience5
    Had dinner here on our night of arrival. I had the ribeye, she had the shrimp. We shared the mac&cheese and grilled sweet potatoes. Overall the food was great. My steak was medium rare as ordered. But as far as steaks go it was decent. Given the price, it’s a bit high for the quality of meat, but it was delicious nonetheless. My wife enjoyed her shrimps, didn’t hear any complaints. The sides were perfect. Drinks were delicious. I recommend the Mayan Jam. Service was good. Server was attentive. Recommend if you’re trying to eat at the hotel.
  11. PG

    PamelaG

    1 review

    5.0

    1 review

    Dined on 9 October 2021

    overall5food5service5ambience5
    Excelente atención por parte de todo el staff literal todos tienen un servicio sobresaliente
  12. OT

    OpenTable Diner

    Kansas City

    43 reviews

    vip
    1.0

    43 reviews

    Dined on 3 March 2020

    overall1food1service1ambience1
    We spent taxi money and had a drink at the Hyatt only to find out you were not open on the night if our reservation!
  13. CF

    CrystalF

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on 21 February 2020

    overall5food5service5ambience5
    Excellent food, great server Manuel, gorgeous location.
  14. OT

    OpenTable Diner

    Cancun

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 15 February 2020

    overall5food5service5ambience5
    Experiencia Maravillosa, música muy bella, comida exquisita!!!
  15. DH

    DonnaH

    Minneapolis

    5 reviews

    5.0

    5 reviews

    Dined on 13 February 2020

    overall5food5service5ambience5
    Had dinner at Grill 1 for our daughter's birthday. All meals were done to perfection..steaks were tender and lobster to die for! A surprise birthday dessert was welcomed by all!
  16. k

    keith

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on 23 January 2020

    overall5food5service5ambience5
    We go to the grill often during the season It has a very friendly and welcoming staff and there are wonderfull views of Cozumel The food is excellent and consistent.
  17. m

    myrnab

    1 review

    5.0

    1 review

    Dined on 31 December 2019

    overall5food4service3ambience5
    We loved the Birthday celebration at the Grill. Setting was beautiful. Food needed salt but was so well prepared and presented. The service needs improvement only because more waiters were needed for so many tables. Our waiter did his best but was going crazy with stress. So service was very slow. During the holidays management needs to hire more waiters in order to give a better service. We will be back.
  18. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 28 December 2019

    overall5food5service4ambience4
    Great food and service
  19. j

    justinj

    Cancun

    1 review

    3.0

    1 review

    Dined on 25 December 2019

    overall3food2service5ambience5
    Service was perfect very friendly with great location on the beach and beautiful restaurant inside the awesome Hyatt as the food was pretty prime meat was good everything else was just .... meh.... oysters Rockefeller were all cream the “prawns” were peel and eat shrimp size , burrata was beautiful but tastes like nothing .... ..... ..... yes it’s the Hyatt so you expect a hundred dollars a head without trying but food didn’t seem to fit the bill when there are soooo many amazing restaurants to choose from in the area.... for much less than half the price
  20. OT

    OpenTable Diner

    Cancun

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 18 December 2019

    overall5food5service5ambience5
    Maravillosa, la cena fue exquisita, la atención magnífica.
  21. MW

    MartinW

    1 review

    5.0

    1 review

    Dined on 9 December 2019

    overall5food4service5ambience5
    Greta place with good food and a great view, the service was great.
  22. R

    Risotto4me

    Orange County

    5 reviews

    1.0

    5 reviews

    Dined on 11 November 2019

    overall1food1service1ambience1
    The waiter got every order wrong. They do not write the orders down. We ordered the small portions and we brought the large selection from the menu and at the larger cost. The seafood was overcooked. The street corn was returned because it was cold and the second one way soggy and mushy. The shrimp was cooked to a rubbery texture and was hard to palette. The steak was good but they brought it without a sauce and had to wait 10 minutes for a steak knife. My salad was forgotten and came at the end of the meal. Very poor meal, presentation and service. If this is the best “fine dining” at the Hyatt it is a shame.
  23. DH

    DauminiqueH

    Nashville

    5 reviews

    5.0

    5 reviews

    Dined on 27 October 2019

    overall5food5service5ambience5
    34th birthday
  24. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on 26 October 2019

    overall5food5service5ambience5
    ⭐️⭐️⭐️⭐️⭐️ Emmanuel and the rest of the staff were great and the food was delicious.
  25. MJ

    MarkJ

    Austin

    5 reviews

    5.0

    5 reviews

    Dined on 17 August 2019

    overall5food5service5ambience5
    We had an exceptionally good dinner at The Grill. Service and food were both top-notch, and the desserts were almost worth the trip alone. Kudos to the pastry chef for very original and artistic creations. Recommended.
  26. PM

    PaulaM

    Cancun

    12 reviews

    5.0

    12 reviews

    Dined on 25 July 2019

    overall5food5service5ambience4
    Delicioso el Black angus, el fettuccini de entrada y los postres: Tatin y Limón. El atún no nos gustó tanto. La atención excelente. Cuando se empezó a llenar de puso un poco más caliente.
  27. DB

    DeniseB

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on 22 July 2019

    overall5food5service5ambience5
    The food was excellent! There wasn't one item that I ordered that wasn't delicious! Great service as well!
  28. E

    Emma

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 19 July 2019

    overall5food5service5ambience4
    Our dining experience was phenomenal. The food tasted great and the presentation was amazing. Our waiter was very attentive and made some great dessert recommendations. Some of the best steak and grilled vegetables I’ve ever had!
  29. S

    Sony

    1 review

    4.0

    1 review

    Dined on 9 July 2019

    overall4food5service5ambience5
    Los alimentos muy buenos, todo en su punto, atención muy buena Muy recomendable
  30. A

    Artur

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on 21 June 2019

    overall5food5service5ambience5
    Excelente lugar servicio y comida. Todo tiene un sabor delicioso!
  31. d

    dannym

    Chicago

    40 reviews

    vip
    5.0

    40 reviews

    Dined on 20 June 2019

    overall5food5service5ambience5
    We had lovely service and a truly amazing experience here! Our server helped guide us when needed and was available without hovering. The setting is very modern and romantic. Go herd whether you’re at the hotel or not.
  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 19 June 2019

    overall5food5service5ambience5
    Service & food was great!!! Met my expectations.
  33. AF

    AlexisF

    1 review

    5.0

    1 review

    Dined on 10 May 2019

    overall5food5service5ambience5
    Súper consentidos como siempre, excelente servicio muy buena atención mil gracias a Manuel, Carlos, Rufino y Paola, volveremos pronto
  34. ES

    EileenS

    1 review

    4.0

    1 review

    Dined on 21 April 2019

    overall4food5service5ambience5
    The service and food was spectacular. The price was outrageous ! Plan for $100 usd a plate for 3 course meal with 1 glass of wine. Local discounts not available!
  35. SS

    StephenS

    1 review

    4.0

    1 review

    Dined on 27 March 2019

    overall4food4service4ambience4
    As a local, the valet parking is a plus. Also, ramps most of the way is excellent for older or disabled diners. It was quiet enough for us to have conversation, which is a major plus in this area. Our waiter was personable and attentive. We never felt rushed. The venue is attractive. A negative, we were a party of five, there are no round tables and we were seated at a 4 top with an extra place at one end. Not horrible, but not fine dining way to go. We shared 3 appetizers. I had not had bone marrow before so we tried it along with the tuna tartar and crab cake. Crab cake was good, tuna was excellent. Perhaps me, but I thought the bone marrow was without significant taste. One time was enough. We each had a dinner and I'll speak of only mine, a rib eye. I thought it would be thicker. It was done as requested, very rare and the seasoning was excellent. Overall it was a pleasant evening. I suggest some round tables which are conducive to conversation. Pricing a bit high, but having a restaurant that doesn't want to also be a nightclub is attractive.
  36. B

    Bh21

    Chicago

    1 review

    5.0

    1 review

    Dined on 14 March 2019

    overall5food5service5ambience5
    Ladies night was unreal!! 50% off food and beverage on Thursdays for ladies. We had wonderful cocktails and delicious food. The service was so friendly and attentive. The views were beautiful. It didn’t feel crowded or congested at all.
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 13 March 2019

    overall5food5service5ambience5
    We’re doing the “basic all inclusive option” here at the Grand Hyatt, and everything we have eaten thus far has been excellent. Our first dinner here was at The Grill at 1 26 and the food was great. Service was better than I expected, and the curry muscle appetizer is something I’ve dreamt about for a solid day now. I wish it was a main course option. Maybe tonight I’ll ask if my curry dreams can come true. Back to the Grill review: My steak was cooked perfectly (medium rare), and we’re going through eat there again, tonight.
  38. OT

    OpenTable Diner

    Los Angeles

    6 reviews

    4.0

    6 reviews

    Dined on 8 March 2019

    overall4food5service4ambience4
    Pues buen servicio solo hubo un error en la cuenta por equivocación me cobraron una botella en lugar de una copa el mesero muy atento enmendó su error pero me parece que por lo menos un capitán o el gerente debieron haber visitado la mesa para dar la cara o para asegurarse que todo estaba bien
  39. MR

    MyraR

    1 review

    4.0

    1 review

    Dined on 8 March 2019

    overall4food5service5ambience5
    I attended "ladies night" with 3 girlfriends. Food was mostly delicious, barring one overcooked filet and asparagus was not hot. These items however, were immediately rectified. Orherwise, service and music were excellent. I would definitely go there again!
  40. KB

    KeithB

    Baton Rouge

    8 reviews

    5.0

    8 reviews

    Dined on 2 March 2019

    overall5food5service5ambience5
    The service is always amazing! We were here last summer and specifically came back and were just as happy. We High recommend the seafood grill for 2, it is an experience!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Diner temperature check required
    • Staff temperature check required

FAQs

The Grill at 1-26-Grand Hyatt Playa del Carmen is rated 4.7 stars by 118 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 2 times today
Google Map for The Grill at 1-26-Grand Hyatt Playa del Carmen

1a. Avenida esquina con calle 26 Col. Centro Solidaridad Playa del Carmen, ROO 77710

Additional information

  • Cross Street

    26 y 28

  • Area

    Playa del Carmen / Riviera Maya

  • Hours of Operation

    Dinner Daily 6:00 pm–11:00 pm

  • Cuisines

    Fine cuts, Seafood, Steakhouse

  • Dining style

    Casual Elegant

  • Dress Code

    Resort Casual

  • Parking Details

    Located in the access of the hotel between 24th and 26th street on the 1st avenue in Playa del Carmen.<br />Free credited with your dinner.<br />

  • Payment Options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive Chef

    Gerardo Lista

  • Additional

    Gluten-free Options

  • Phone number

    984 875 1234 ext. 5023

  • Private party facilities

    We host casual elegant dinners from small birthday parties to groups up to 100 people.

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