The Metropole Hotel Cork

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1. DC

   DenisC

   Cheshire

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food4service1ambience4

   Pre booked table. Shown to table and after waiting 10 minutes had to ask for menu. Think they were busy/under staffed. My meal was lovely but my partner ordered fish & chips which was of poor quality and over priced at 16 euros.

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2. DO

   DeedeesO

   1 review

   5.0

   1 review

   Dined on 7 January 2023

   overall5food5service5ambience5

   Group of 6 for our annual New Year's brunch meet up. Lovely menu, just what we needed. Very attentive and pleasant staff. Food was delicious and well priced. We will definitely be back.

   Report
3. SM

   StevenM

   Munster

   3 reviews

   5.0

   3 reviews

   Dined on 6 January 2023

   overall5food5service5ambience5

   Outstanding service and the food was delicious. The prices were a bit steep for drinks but other than that we had a fantastic time!

   Report
4. OT

   OpenTable Diner

   Cork

   4 reviews

   5.0

   4 reviews

   Dined on 1 January 2023

   overall5food5service5ambience4

   Was here today (1st January 2023) with my parents for lunch. My Dad said he had the nicest fish and chips and my Mum said she had the nicest Baileys Cheesecake that she ever had. Great experience. Wasn't aware of steps on the premise, but this didn't spoil our day.

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5. RK

   RemiK

   Munster

   1 review

   4.0

   1 review

   Dined on 31 December 2022

   overall4food4service4ambience4

   Great food, excellent service and servers. Will visit again.

   Report
6. R

   Reda

   Cork

   2 reviews

   5.0

   2 reviews

   Dined on 31 December 2022

   overall5food5service5ambience5

   Absolutely beautiful dinner before New Year. Staff was very kind and helpful. Food was very delicious and presentation at the high standards. It's not our first and definitely not the last time here.

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7. H

   Hayl

   1 review

   4.0

   1 review

   Dined on 31 December 2022

   overall4food4service4ambience5

   Very enjoyable afternoon! Lovely atmosphere and good service

   Report
8. LF

   LauraF

   Cork

   1 review

   1.0

   1 review

   Dined on 31 December 2022

   overall1food1service1ambience1

   I was given a voucher for afternoon tea in the metropole, so myself and a friend booked in new years eve. On arrival, we got greated by a lovely girl with mince pies to start. We asked for drinks (mimosa & a Coke zero) but we were told the bar was too busy (they bar was very quiet when I checked myself). We then waited 15 mins for our afternoon tea to come out and was not approached by staff in this time. When we got our afternoon tea, the server went through the food. The afternoon tea overall was disappointing. It was made up of very cheap desserts such as rice pudding and Angels delight. We were given no jam or cream for the scones and could not find a server to ask. One of the sandwich options was a roll with turkey and ham and the roll was very stale. We only got 1 of a egg mayo roll and 1 of a brownie, when we should of been given 2. Overall the afternoon was disappointing and the worst one I have had from any hotel. I wouldn't of paid for the meal if I didn't have a voucher that was expiring the next day.

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9. HF

   HanFarr

   London

   1 review

   1.0

   1 review

   Dined on 28 December 2022

   overall1food3service1ambience5

   Arrived at 5 to pre theatre sitting. Our table wasn’t ready, they put us in the snug and forgot about us. We had to get someone to take our order. We were then told we would only have time for a main course as kitchen was so busy. They never came to clear our table and we asked for it to be cleared and to order coffee and no one came. We had to go to the till to pay. I understand it’s panto season but your operations team should be prepared for this and take on what you can serve properly. Your most likely losing money by taking on too many tables. The food was good and I did appreciate that the wait staff were at least honest with what we should order from the kitchen to ensure we were delayed.

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10. MM

    MichelleM

    Cork

    1 review

    5.0

    1 review

    Dined on 22 December 2022

    overall5food5service5ambience5

    We had a lovely time and the food was amazing. Everything was perfect.

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11. VW

    VictoriaW

    Munster

    1 review

    5.0

    1 review

    Dined on 19 December 2022

    overall5food4service5ambience4

    Lovely afternoon tea experience, a little bit more expensive than others but still very enjoyable. The choice of sandwiches was good and the mini deserts were delicious. Our waitress form Lithuania was attentive and very friendly.

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12. P

    Penny

    Dublin

    1 review

    2.0

    1 review

    Dined on 17 December 2022

    overall2food2service1ambience2

    Booked a 3 course festive dinner which I prepaid for. On arrival, the correct menu was not available. It required three members of staff to source the correct menu. FYI the festive menu is not available on their website despite my calling twice to enquire. Food was ok, not one I’d plan to revisit. I’d have a better time getting a carvery from the local pub. Some issues with staff as follows:- sides for main course were served before our starter plates were collected and before the main course was served. Sides were taken back on request and while the chips were left under a hot lamp, the mashed potato was cold upon serving for the second time. It took a considerable time for dessert to be served. I had requested clarification from the floor manager as to the Christmas pudding ie. Flambe or fried in butter. I was informed that it would be fried in butter. On arrival, it became clear that it was fresh from the microwave. We went to collect the bill and were erroneously charged for dessert despite having prepaid for a three course meal. This did not come up on their system and it was good that I had the reservation on my phone. We then received the correct bill. This is not a place I would revisit. The food was ok and unfortunately the staff were not up to the task. I note staffing is a concern for all businesses around the country but this should not have happened. I didn’t want to write this review but hope this helps someone in future. It was an experience and not one I’d like to repeat.

    Report
13. NK

    NualaK

    1 review

    5.0

    1 review

    Dined on 17 December 2022

    overall5food5service5ambience4

    Lovrky foid with high end oresebtation, varied menu and attentive staff.

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14. AO

    AlanO

    1 review

    1.0

    1 review

    Dined on 16 December 2022

    overall1food2service1ambience1

    It was freezing. No heating and it was minus 3 outside. My salmon was cold aswell. Really slow service even the waiters were frozen.

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15. LO

    LisO

    Cork

    2 reviews

    5.0

    2 reviews

    Dined on 16 December 2022

    overall5food5service5ambience5

    Lovely atmosphere and food. The staff made us feel welcome. Highly recommended.

    Report
16. n

    normam

    Dublin

    1 review

    4.0

    1 review

    Dined on 16 December 2022

    overall4food4service4ambience2

    food and service was excellent. Our table was in a cold area of the bar.

    Report
17. ND

    NoelleD

    Munster

    1 review

    5.0

    1 review

    Dined on 16 December 2022

    overall5food5service5ambience5

    Great food, friendly attentive service and lovely surroundings.

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18. t

    teresal

    Munster

    1 review

    5.0

    1 review

    Dined on 16 December 2022

    overall5food5service5ambience5

    From moment we walked through the doors to leaving - the whole experience was thoroughly enjoyable! Both the ambience and the staff input was warm. The food was delicious - compliments to The Chef! We shall return!!!!

    Report
19. SD

    SharonD

    Munster

    1 review

    5.0

    1 review

    Dined on 15 December 2022

    overall5food4service5ambience5

    Great place to meet up with friends staff so lovely and warm and welcoming and atmosphere was great with noise levels perfect so could hear each other speak! Will definitely be back

    Report
20. JH

    JudiH

    Munster

    1 review

    5.0

    1 review

    Dined on 12 December 2022

    overall5food5service5ambience5

    Really good food and exceptionally friendly staff. Would recommend dining at the metropole for guests and non guests. Atmosphere is perfect for a relaxing evening.

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21. JO

    JackieO

    Munster

    1 review

    5.0

    1 review

    Dined on 10 December 2022

    overall5food4service5ambience5

    I found that the service was impeccable 👌. We are fussy eaters and they went out of their way to ensure that our needs were met. The attention to not just us was very impressive. The menu has a great variety and meets every dietary need . I would highly recommend this restaurant.

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22. MJ

    MargJ

    Munster

    1 review

    4.0

    1 review

    Dined on 4 December 2022

    overall4food4service3ambience5

    We had a table booked but staff were a little unsure where to sit us. We had to ask for menus, etc Food was fantastic, great atmosphere and staff were lovely to an elderly lady, really caring. Overall excellent but a bit scattered at beginning

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23. MO

    MireilleO

    Munster

    1 review

    5.0

    1 review

    Dined on 2 December 2022

    overall5food4service5ambience5

    We had a great time and staff was getting out of their way to help out as my husband was in a hurry to get back to the Casino.

    Report
24. R

    Revewier

    Cork

    1 review

    3.0

    1 review

    Dined on 26 November 2022

    overall3food4service4ambience3

    Very good food and superb service in restaurant . Went for a drink afterwards in the bar , service in the bar was very poor and abrupt , bar man said he was too busy to make a cocktail. We went next door to the Sherborne bar which was far busier , far more friendly.

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25. C

    Carole23

    London

    2 reviews

    5.0

    2 reviews

    Dined on 26 November 2022

    overall5food5service5ambience5

    2 course dinner,excellent value. Beer battered fish and chips were amazing. Very attentive professional service. Lovely staff.

    Report
26. TH

    TeresaH

    Dublin

    1 review

    5.0

    1 review

    Dined on 25 November 2022

    overall5food5service5ambience5

    Food was great - service excellent & staff so friendly. Highly recommend in every way

    Report
27. AO

    AileenO

    1 review

    4.0

    1 review

    Dined on 12 November 2022

    overall4food5service3ambience4

    Food was very good. Vegetarian curry was very tasty, lovely fresh beautifully cooked veg. Sea bass lovely, though the dish could have had more on it. Service was great at the start until we needed it. Long wait for mains to come. Lovely atmosphere, piano playing in the next room. Overall pleasantly surprised and will return.

    Report
28. OT

    OpenTable Diner

    Munster

    1 review

    5.0

    1 review

    Dined on 12 November 2022

    overall5food5service5ambience5

    I brought my mother in law for afternoon tea to lift her spirits after she had been unwell recently. We honestly couldn’t have faulted a thing. From the minute we stepped into the hotel we were looked after. The staff were attentive, there was an amazing selection of food provided for the afternoon tea. We were seated in a lovely quiet, cosy area. We stay for a couple of hours chatting and had such a lovely afternoon. Thank you.

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29. A

    Amelia

    Dublin

    1 review

    3.0

    1 review

    Dined on 30 October 2022

    overall3food4service2ambience5

    We booked for brunch but were disappointed when we arrived to find out that brunch was cancelled for the jazz weekend. Had we known this beforehand we would have booked elsewhere but the website said brunch was being served until 3.30 on Sunday (We booked for 2pm). There was no notice of this on the website or in our reservation communications beforehand. Was a lovely lunch but had a few problems with the service.

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30. A

    Angelshark

    Munster

    1 review

    3.0

    1 review

    Dined on 29 October 2022

    overall3food4service5ambience2

    Food was very good and service excellent. Just commenting on the music, there was very little actual jazz played. Harry Connolly was good, but the band in the ballroom was just noise.

    Report
31. JH

    JackieH

    1 review

    4.0

    1 review

    Dined on 29 October 2022

    overall4food4service4ambience5

    Dinner and Jazz package… Enjoyed and thought food was very good overall.

    Report
32. E

    Eimear

    Dublin

    1 review

    5.0

    1 review

    Dined on 29 October 2022

    overall5food5service5ambience5

    We had a fantastic experience at the Metropole. There was great atmosphere and the staff were very attentive and friendly. We were looked after by Callum who was brilliant and made sure we had everything we needed. Would recommend

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33. KQ

    KayQ

    London

    1 review

    5.0

    1 review

    Dined on 28 October 2022

    overall5food5service5ambience5

    Enjoyed dinner and fabulous music at tha Metropole Jazz Festival

    Report
34. MS

    MichaelS

    1 review

    5.0

    1 review

    Dined on 26 October 2022

    overall5food5service5ambience5

    We hadn't visited the Metropole in a number of years and were delighted with the quality of the food, the decor and atmosphere, and the efficient service. It was good value for money - being less than €130 for three starters, three mains, four glasses of wine, a Coke and two coffees. Even though it was a Wednesday night, the restaurant was busy. We will definitely be back.

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35. EK

    ElaineK

    1 review

    3.0

    1 review

    Dined on 15 October 2022

    overall3food4service4ambience2

    We have eaten regularly in the Met. We have always been seated behind the bar which is very nice. Unfortunately on this occasion there was a function which we were not advised about and so were relocated to the restaurant area. The met has some outstanding areas that have been extensively refurbished over the years. Unfortunately the restaurant area disappoints and is at a much lower standard. The ambience is typical of a restaurant dining area from ten years ago. The decor on the way to the ladies toilet similarly has not been updated. Whilst the food and service was good, the overall experience was disappointing as the restaurant quality and standard is at complete odds with the bar area. It is very disappointing that we were not advised of the change prior to our arrival.

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36. CM

    CarolineM

    1 review

    4.0

    1 review

    Dined on 15 October 2022

    overall4food4service5ambience4

    Had a lovely dinner here before a show at the everyman theatre, the food was great and service super prompt, they were very conscious of people going to the theatre. Would recommend.

    Report
37. L

    Lucy

    Dublin

    6 reviews

    5.0

    6 reviews

    Dined on 15 October 2022

    overall5food5service5ambience5

    Great food and cocktails! Enjoyed my late lunch. The waiters were really friendly and helpful too.

    Report
38. PM

    PhilsonM

    Munster

    1 review

    3.0

    1 review

    Dined on 14 October 2022

    overall3food1service1ambience5

    Its important to pay attention to the table. If the customer has to walk to a waiter/waitress to get anything thats does stand out as a 'Bad Service' . Felt discriminated and ignored sitting there at the table to be honest.

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39. HB

    HelenaB

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 9 October 2022

    overall5food4service5ambience5

    Good choice of starters, could have more main courses to choose from. Food was very good. 3 adults dined here. We all choose different starters main course. We didn’t have dessert.

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40. MA

    MArtinaO

    Munster

    1 review

    5.0

    1 review

    Dined on 7 October 2022

    overall5food5service5ambience5

    Amazing experience just as good as 41 years ago even better 💕

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