The Palm Charlotte

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1. TG

   TraceyG

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   The food was absolutely delicious. I tried a new wine which I loved. The service was top-notch. I will definitely be back.

   Report
2. FD

   FineDiner

   Charlotte

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Everyone was extremely hospitable from the time I pulled up (valet) until the time I left. Gerardo was awesome and accommodating.

   Report
3. TH

   TracyH

   Charlotte

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   perfect evening!

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service5ambience2

   Food just wasn’t good at all from the appetizer to the main course Salmon over cooked and under seasoned

   Report
5. G

   Goldie

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service4ambience5

   The food was great! We dined in during restaurant week and enjoyed the menu.

   Report
6. d

   dwmson44

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience4

   Ours was a most outstanding outing and event. Making Tuesday night a special night by taking part in Queen's Feast was a good decision on our part. Our server, David, was most accommodating, informative, and attentive. The wine and food pairing was just right. We particularly enjoyed the people-watching; the staff at work and the training of a new wait-staff person. We were not rushed between courses and we enjoyed lingering over coffee after sumptuous desserts. Perhaps we may try the lunch menu soon.

   Report
7. m

   muffin

   Charlotte

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   overall3food3service5ambience4

   Food was just okay for the prices. Service was great though. Seating not very intimate.

   Report
8. G

   Girlsnight2

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Amazing food! Top notch service! A classic dining experience!

   Report
9. OT

   OpenTable Diner

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Merry wonderful experience and great food

   Report
10. MM

    MelanieM

    Charlotte

    3 reviews

    3.0

    3 reviews

    Dined 5 days ago

    overall3food2service4ambience3

    Unfortunately the food wasn’t great, the steaks and shrimp all arrived cold and our filets had no flavor. My friend barely touched hers, and I did not finish mine. I had a beefsteak tomato salad, and the tomatoes were hard and flavorless as well. The service was good, and everyone was nice but the food fell very short. Even with it being restaurant week, the meal wasn’t worth the $45.

    Report
11. OT

    OpenTable Diner

    Charlotte

    4 reviews

    vip
    5.0

    4 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Excellent food, great service!

    Report
12. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Enjoyed Restaurant Week in CLT. Great experience. Food was delicious. 😊

    Report
13. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    We had great time! From the valet all the way through the night everyone was amazing and the food was delicious!

    Report
14. W

    Waresworld

    Charlotte

    22 reviews

    vip
    5.0

    22 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    Today’s food journey took us to a new stop, The Palm, and gave us a greater appreciation of food creativity! We had a very difficult time deciding on what dishes we would try because EVERYTHING sounded delicious and each one would be something great for your last meal! After about 15 minutes, and just as many questions to the waiter, we decided to start with the Calamari Fritto Misto which is lightly breaded calamari, tri-colored peppers, cherry peppers, pickled lemon, and served with a marinara on the side. The calamari was tender with a very light breading and had some pieces of cherry peppers served the same way, which caught us by surprise after the first few bites of digging in. After, we ordered the Sea Bass Oscar, with a lump crab meat stuffing, asparagus, and hollandaise sauce and the Octopus & Bone Marrow Ragu which is a fusilli pasta, braised octopus & bone marrow, Italian crumbs, and a horseradish gremolata. As a side we ordered the Black Truffle Gnocchi, and a bottle of Stags’ Leap Chardonnay to round out the meal. The Seabass was very delicate and crumbled apart with any pressure from the fork. And the asparagus, while cooked through, still had a crispness and a fresh flavor like it was picked this morning! In a dish like this, the hollandaise sauce normally plays second fiddle, but the sea bass and the sauce were dueling banjos! In the ragu, the octopus was tender, easy to cut, and had a slightly grilled flavor which was complemented by the rich, balanced ragu tomato sauce! If this were a James Bond criminal, it would be “Depth of flavor galore”! 😎 As for the gnocchi, the truffle flavor was present without being overpowering, and the texture was soft and best described by my wife as “little pillows of happiness “. For dessert we had the tiramisu and the chocolate layer cake with 2 cups of their delicious, albeit strong, coffee. Surprisingly, neither dessert was that sweet but provided a good end to a fantastic meal!

    Report
15. CM

    CMalaNC

    Charlotte

    7 reviews

    vip
    3.0

    7 reviews

    Dined 7 days ago

    overall3food2service5ambience5

    Service and ambiance great. Food was awful. Sent filet back twice - undercooked. Pasta and chicken lacked flavor. Chicken noodle soup tastes like $1 Campbells. Bread, martini and wine delicious. Will not be back. For the money - go to Morton’s,Ruth Chris, or Capital Grille.

    Report
16. ST

    SharonT

    Charleston

    7 reviews

    vip
    4.0

    7 reviews

    Dined on 16 January 2023

    overall4food5service5ambience5

    Great! Food service was great. A bit expensive!

    Report
17. b

    biglou

    Charlotte

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 14 January 2023

    overall5food5service5ambience5

    Excellent food excellent service well managed by Joey

    Report
18. KD

    KellyD

    Charlotte

    16 reviews

    3.0

    16 reviews

    Dined on 13 January 2023

    overall3food3service5ambience4

    Not nearly as good as years past... they used to be one of go to places for outstanding food, but really not the case anymore. they're still good, but have gotten VERY expensive and just down a bit on quality and portion sizes...

    Report
19. OT

    OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on 12 January 2023

    overall5food5service5ambience5

    The Palm made my 35th birthday so special! Great service! Amazing food! Inviting atmosphere! I will definitely be returning!!!

    Report
20. P

    Pickyfoodie

    Charlotte

    54 reviews

    vip
    5.0

    54 reviews

    Dined on 9 January 2023

    overall5food5service5ambience5

    Great people, great service, excellent quality food and comfortable ambience. Very enjoyable experience

    Report
21. B

    Brannew85

    Charlotte

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 8 January 2023

    overall5food5service5ambience5

    Great ambiance, wait staff was amazing and the food was delish! Overall great experience. Had to wait about 15 mins for our table with a reservation but they were very busy and it took awhile to get our coats back due to the Hostess not being available when we left but the water/packaging and food server gentleman was great and helped us promptly.

    Report
22. OT

    OpenTable Diner

    Charlotte

    1 review

    3.0

    1 review

    Dined on 8 January 2023

    overall3food3service5ambience3

    Steak was to salty

    Report
23. JW

    JillW

    Coastal Georgia

    1 review

    vip
    5.0

    1 review

    Dined on 7 January 2023

    overall5food5service5ambience5

    Birthday and anniversary

    Report
24. t

    timanddonna

    Charlotte

    30 reviews

    5.0

    30 reviews

    Dined on 7 January 2023

    overall5food5service5ambience5

    From our welcome from Coby at the valet, greeting from Joe upon entry, to the excellent drinks at the bar made by Autum, to the best server, Hana, we had a terrific time and a great meal. Have to say the tiramisu was the best ever!

    Report
25. OT

    OpenTable Diner

    Nashville

    1 review

    2.0

    1 review

    Dined on 7 January 2023

    overall2food3service2ambience2

    The staff kept on interrupting us and tried to take the plates and food before we were done. The drinks were not made right and the server even suggested another restaurant where the drinks were better. Very odd. Not the Palm that I’m used to. Very sad

    Report
26. E

    Ekdguitar

    Coastal Georgia

    14 reviews

    5.0

    14 reviews

    Dined on 7 January 2023

    overall5food5service5ambience5

    We brought our 2 boys age 5 and 3 after a 5 hour trip from skiing. They were tired! He staff made us all feel welcome. They brought little toy cars for them. We ordered the lobster and they LOVED it ( their words). Absolutely fantastic experience. I’ve eaten at other locations, especially Los Angeles and always loved it but they went above and beyond. Thanks very much. We don’t feed them lobster very often but I think this is our new annual post ski celebration.

    Report
27. DG

    DebG

    Charlotte

    50 reviews

    vip
    5.0

    50 reviews

    Dined on 7 January 2023

    overall5food5service5ambience5

    We love the Palm. Last evening our food was delayed due to being so crowded. My daughter said something and they were SO apologetic and giving. Not expected, but much appreciated.

    Report
28. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    5.0

    2 reviews

    Dined on 6 January 2023

    overall5food5service5ambience4

    Came in and found the place emptier than expected. But that’s okay. It was admittedly a little early for most dinners (6:30 pm). We were greeted by the friendly host without delay and got whisked away to our table by a well dressed and knowledgeable young waiter. Said waiter made a variety of recommendations for drinks, appetizers, and entrees. The prices were high, but for the quality of food and service we received it was well worth the bill. We both had huge filets with family sized portions of mushrooms and mashed potatoes. Everything was delicious and cooked to order. Would certainly recommend for a date night or special occasion.

    Report
29. TW

    TracyW

    1 review

    5.0

    1 review

    Dined on 6 January 2023

    overall5food5service5ambience4

    It was a birthday dinner and the food, service and company were outstanding! The steak was 🍳 perfectly... Looking forward to next time! 😉

    Report
30. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 31 December 2022

    overall4food4service3ambience4

    Steak and salmon was excellent. It was the side dishes that just okay. The service was inconsistent and too pushy at times.

    Report
31. OT

    OpenTable Diner

    Charlotte

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 31 December 2022

    overall5food5service5ambience5

    Great experience

    Report
32. P

    Patrick

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on 28 December 2022

    overall4food4service5ambience3

    Great service from our waitress. She was great and made my brother feel very special on his 61st birthday

    Report
33. OT

    OpenTable Diner

    San Diego

    1 review

    4.0

    1 review

    Dined on 25 December 2022

    overall4food3service5ambience4

    Christmas dinner. My 12 oz filet at medium rare was chewy and a bit dry. No where close to the $59 price. Not sure I’d pay 20 for it if I could have the same. Waiter was great and the best part of the experience

    Report
34. PL

    PollyL

    Charlotte

    4 reviews

    2.0

    4 reviews

    Dined on 25 December 2022

    overall2food1service4ambience3

    My 8oz. filet @ $53.00 was awful. Tough, chewy. Just terrible. I could not eat it. I will never be going back. I having been to the Palm for the past 3 Christmases and have never had an issue with the quality of the meal. I expected a first rate melt in your mouth filet. This was not. I don't mind paying for a great steak. In fact that's why I've always gone to high end restaurants for a good steak. The Palm prides itself on their quality of their meats...this was an epic fail on their part. I did not mention it to waitress because it was Christmas and I did not want to upset my son, who joined me for our celebration. I was just so disappointed that I won't return again. Last Christmas I was in DC with family and went to BLT restaurant. Now that was outstanding! There were six of us and everyone's steak was perfectly tender. That is what I expected at the Palm.

    Report
35. DC

    DianneC

    Western NC

    1 review

    5.0

    1 review

    Dined on 25 December 2022

    overall5food5service5ambience5

    Wonderful experience from the time we were greeted at the door to our server, Mo wishing us a Merry Christmas and a pleasant evening. The staff sees to every detail. The food was perfection. The breads, the lobster bisque so warm and tasty. The prime rib ! 26 oz done to medium rare ! Had a side of asparagus well seasoned and cooked just right with a snap to the bite. We brought home more than we were able to eat including our desserts of Juniors cheesecake and key lime pie. The price for the holiday pre fixe menu is a bargain!! Thanks to the entire staff and the kitchen for making our Christmas dinner special. Special thanks to Mo. ❤️

    Report
36. EJ

    EdJC

    Charlotte

    1 review

    5.0

    1 review

    Dined on 25 December 2022

    overall5food5service5ambience5

    The Christmas Day meal was excellent. It was nice to see a good crowd and excellent service! There was absolutely no issue with the staff - plenty of table service. Great time - will be back.

    Report
37. K

    Katherine

    Charlotte

    4 reviews

    4.0

    4 reviews

    Dined on 22 December 2022

    overall4food3service3ambience4

    We've loved Charlotte Palm for 20 years. This vist was our least favorite. Per the norm, we were welcomed at the door by a gaggle of cheereful staff members, a good sign we'd have our usual first class experience. It was downhill from there. Our waiter was less than excited to be there. He was unfamiliar with the wine list as evidenced by his inability to answer simple questions. Once we ordered wine it took him 15 minutes to returm only to tell us our choice was unavailable. Our steaks were not cooked as ordered and mashed potatoes were lukewarm quickly becoming inedible. We're optomistic this was simply a one-off staffing issue and we will return!

    Report
38. S

    Sikma

    Charlotte

    125 reviews

    vip
    5.0

    125 reviews

    Dined on 21 December 2022

    overall5food5service5ambience5

    Quality restaurant. Nice setting. Classy place

    Report
39. MS

    MariaS

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on 18 December 2022

    overall2food3service3ambience1

    Floor manager became snotty when we declined a table that was not what we requested both through open table and speaking with hostess prior to our visit. Dining room was overcrowded with tables and temperature uncomfortably warm. Cocktails were mediocre and overpriced. Food was overpriced. Shared veggie dishes $17 each…literally 4 tablespoons of green beans and garlic mash. My Chilean sea bass arrived cool. Filets were fine. Server was fine. Overall not worth the hype in our experience and would not recommend.

    Report
40. S

    Sorryiwent

    New York Area

    75 reviews

    vip
    3.0

    75 reviews

    Dined on 17 December 2022

    overall3food3service5ambience4

    The last time we came wasn’t great but the manager was very gracious so we returned. Tonight the service was attentive and we felt very welcome. We really wanted to love the meal. It was good, just not great. Both steaks which were supposed to be medium rare were a little dry and the lobster was just okay. Again the service was awesome. I wish the food was tastier.

    Report