Uno Pizzeria & Grill - Kissimmee
Our newest menu features all your favorites like the Numero Uno Deep Dish Pizza, and even some new items that may become your favorite including the Margherita Chicago Thin Crust Pizza and the Chicken Parm Sub. We have pizzas that are perfect for all meat-lovers, vegans, and gluten-free guests alike, whether it is our legendary Deep Dish or our Cauliflower Crust that you can try on any 10” Chicago Thin Crust.
As we finally say goodbye to 2020, end your year with Pizza Skins, Rattlesnake Pasta, ½ Pound Burgers, a BBQ Bacon Chicken Sandwich, or our new Deep Dish Brownie Sundae that literally melts in your mouth. We promise to provide safe, sanitary and friendly service along with a wide variety of draft beers and craft cocktails. We look forward to seeing you soon!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
The service was AWFUL! From the moment we stepped in the door to paying the bill. Upon arrival, I made mention of our reservation, the hostess (Manager) said they can’t see them because their “iPad broke 2 days ago” and it would be a 10 minute wait. I reiterated that we had 2 children and would need a high chair and a booth was preferred.
We were seated fairly quickly - albeit a Tuesday night. The man who seated us did not bring a high chair so our baby (10 months) crawled all over us and the table.
After waiting about 7 minutes, our server arrived and I swear she never made eye contact while taking our order. It was blatantly obvious that she was in a bad mood and didn’t want to be there that night. We placed our child’s order right away and said we would be ready for ours when she returned with the drinks. She also didn’t acknowledge that we would need a high chair.
After a long wait she finally returned with our drinks, as my husband was returning from the bathroom with a high chair—- with a broken buckle. She set down our drinks and walked away - without taking our order. She made mention she’d “be right back”. I took my 4 year old to the bathroom and in the time it took a preschooler and an adult to use the bathroom and wash hands (it’s a long time!) the server was just returning to our table to take our order.
When the food finally came is was decent. Nothing spectacular. She checked on us once. Never refilled our drinks. We finished our meal and I packed up the kids and headed to the car before our bill came.
It was evident the table across from us was having a poor experience as well by the number of times I made eye contact with the Mom at that table.
I get that restaurants are short staffed and people have bad days at work, but it was a Tuesday night! I did 15 years in the industry and have a LOT of understanding, but this was ridiculous. Very unlike the Unos experience near my parents house in Michigan.
Will not be back.
A little pricey, the service was great. The pizza could have been a little hotter
The pizza was delicious and the service was great! John handled everything perfectly.
Food was good service little sub par
Overall, the pizza was great.
A mess. Disorganized, sloppy service, dirty restrooms and dirty overall. Reactionary service: no cutlery when food arrived (had to walk to bar to get after 3-5 min), missed appetizer order, table not cleared during service. Ever seen the movie ‘Waiting’, this is a bad version of this restaurant. Would reconsider going to a UNO restaurant again based on this experience.
Uno's food is good. did not stay to eat. It was freezing and we took food to go. Waitresses seemed overworked and rushed.
Hi Pete, Thank you for taking the time to leave this review regarding our Kissimmee restaurant location. We appreciate this feedback and we will make sure to pass it along to our managers. We hope to see you again! Best, Grace with Team UNO
We made reservations online to find out when we got there that they have no way of checking for reservations, due to this we had to wait about 15 minutes for a table (not to bad). Our server was nice and prompt. We ordered a lot of things off the menu to get a taste of everything. The steak and shrimp we would order again, the spaghetti tasted like the sauce came out of a can and had no real flavor nor did the meatballs, the pizzas were ok, sorry but nothing special. I have to be honest and say that we would not visit this restaurant again. We were on vacation and wanted to try a place we had not been to.
Hi, Thank you for taking the time to leave this review regarding our Kissimmee restaurant location. I'm sorry to learn you weren't completely satisfied with us after your visit. I will make sure to pass your feedback along to our managers and culinary team to ensure our guests have the best possible experience with us in the future. Best, Grace with Team UNO
From the minute my wife and I got there we could already tell that they were having a hard time keeping up with orders. We finally got sat and the waitress came up to us all frazzled and rude it took us an hour and a half to be served and cashed out. The bartender ended up becoming our waiter
Met up with some friends who were in town here. I used OpenTable to reserve our time. When we arrived we were notified that their iPad was down and we'd have to wait, but a manager was right there and asked if we did make the reservation online and I said yes and she was able to seat us right away. They were out of Angry Orchard :( so I ended up ordering a margarita. The margarita was good. We ordered the cheese bread and mozz sticks as an appetizer, both were good. I ordered wings, naked with buffalo sauce and ranch on the side. It came out without the buffalo sauce and they brought me blue cheese instead. This was easily rectified. My kids both liked what they ordered. The noise was a little louder than I would have liked personally, but they can't really do anything about loud obnoxious customers. Things were better when the loud guests left. Overall it was good.
Thank you so much for taking the time to leave this review, Kera. We really appreciate this feedback, and we're glad that any mistakes with your order were fixed quickly. We'll make sure to pass this along to our managers to ensure all guests have the best possible experience at our Kissimmee restaurant location. We hope to see you and your family again!
Uno's has revamped its seating to assure compliance with current regulations without changing the atmosphere substantially. In addition, the food has retained its quality and the service has not eroded as much as other restaurants in the area.
Thank you so much for leaving this great review, Gary! We love and appreciate this feedback on our food and service. We hope to see you again soon!
Good food. Great waitress.
We went later in the evening (9pm on a Friday) and they were able to accommodate a large party (10) quickly. Server was quick and friendly. Food was all delicious and portion sizes gave leftovers. Great spot to stop away from theme parks that’s less busy and good value for dollar. Would visit again.
Thank you Jamie for sharing this great review from your recent visit to our UNO Kissimmee location! We are so glad you had a great experience and hope you will stop in again soon. Have a great day!
U it's is NOT just a pizza restaurant. You can get pasta, salads and steak. We celebrated Valentine's Day with appetizer, steaks and dessert; all of which was delicious. The place was popular, but service was very good. I also recommend their flatbread pizza, which has great sausage and veggies to make it very tasty. Try it, you will love it.
Grabbed a quick bite! Staff was very friendly
Thank you for this great review! We appreciate this feedback. We hope to see you again soon!
Best Pizza in'Merica. Definitely worth searching for one.
Thank you so much for this great review! We're so glad you love our pizza and think so highly of it! We hope to see you again soon!
Food was good but the service sucked. Food did not get made at the same time, so half the group was done and the others just started eating. Drinks were left empty. Just an all around bad experience.
Food was good. Service was excellent.
It was just an all around average dinner out at a restaurant...
Thank you for sharing your review with us, Bryan. We’ll pass along your feedback to our managers to ensure all guests have the best possible experience at our restaurant locations. We hope to see you again!
High school friends reunion
Service was great even thought they were understaffed. Pizza wasn’t hot enough but tasted good.
Slow service. They seemed understaffed but food was good
Hi, Thanks for taking the time to leave this review, and I am so sorry for your recent negative experience with the service at our Kissimmee restaurant location. We'll make sure to pass along your feedback to the managers to ensure all guests have the best possible experience at our restaurant locations. We take great pride in the quality of our food and service, and we are so sorry to have let you down. Best, Grace with Team UNO
Offers that were listed online were not offered when you asked. Server was very rude and always seemed to act like she had no clue what we were talking about when asking her questions. Food came out with issues. Restaurant was freezing cold when it was storming outside.
Definitely run down and in need of a remodel, terrible service, crazy expensive, food was mediocre, wrong orders.
Great pizza. It was like eating homemade pizza. Their thin crust was more like hand tossed
Really good shrimp and steak cooked perfectly. Nachos with guacamole and salsa was a nice starter.
Uno Pizzeria & Grill - Kissimmee does offer delivery in partnership with Uber Eats. Uno Pizzeria & Grill - Kissimmee also offers takeaway which you can order by calling the restaurant at (407) 396-2755.
Uno Pizzeria & Grill - Kissimmee is rated 3.9 stars by 26 OpenTable diners.
Uno Pizzeria & Grill - Kissimmee does offer gift cards which you can purchase here https://www.unos.com/giftcard.php.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.