Put your best foot forward with restaurant reputation management tools that let you control each and every guest’s experience.
Put your best foot forward with reputation management tools that let you control each and every guest’s experience.
No more hunting down guest feedback—collect and manage all your reviews in one place with our restaurant feedback system.
Gain full visibility and ease of management by aggregating all your reviews from key sources like Google and Facebook
Make your guests feel heard by directly responding to Google, Facebook, and OpenTable reviews, as well as your own custom surveys
Uncover new opportunities with benchmark, keyword, and sentiment reporting analysis of guest feedback
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Tap into branded post-dining surveys to get direct diner feedback
Customise surveys to get specific feedback and confirm areas of opportunity
Get notified of negative feedback as soon as possible with negative feedback alerts
Streamline reputation management for restaurants. Take action on insights that tell you how you’re doing, so you can optimise your business.
Compare your reviews to regional averages and industry leaders with benchmark analysis
Search and identify all reviews that include specific terms of interest with keyword analysis
Convert feedback into ratings with sentiment analysis in key categories like food, service, and value
Obadiah Ostergard, CEO
Left Bank Brasseries and LB Steak, Northern CA
Craft a stellar reputation with our restaurant reputation management tools, putting you in control of every guest’s experience. Dive into our related blog posts for expert tips on leveraging a restaurant feedback system to enhance your restaurant’s online presence and success.
Hospitality
Here are the most important actions you can take to safeguard and enhance your reputation everywhere people are spreading the word about restaurants.
Operations
Try these 10 strategies to improve the guest experience, and your reputation for superb service will soar.
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