The Orangery at Number Sixteen Hotel

4.3
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54 reviews
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£25 and under
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British

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Afternoon Tea
Orangery
The bright, light conservatory leads out onto the private, leafy garden at Number Sixteen. It's perfect for private drinks, intimate dinners or small events.

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What 54 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.0
Food
4.5
Service
4.4
Ambience
4.2
Value
Noise · Moderate
100% of people would recommend it to a friend
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PD
PhilDavis23
New York Area
1 review
Dined on 15 March 2020
Overall5Food5Service5Ambience5

Great service, lovely food and nice atmosphere. Would happily recommend to family and friends alike.

MD
MaureenD
Pittsburgh
2 reviews
Dined on 19 February 2020
Overall5Food5Service5Ambience5

We had high tea at Sixteen. The food was delicious, but service and ambiance was outstanding. Carlos was attentive and personable. Would highly recommend.

OT
OpenTable Diner
Worcestershire
2 reviews
Dined on 16 February 2020
Overall5Food5Service5Ambience5

Amazing service. Great food. Really good for kids as well. Perfect.

S
Srocc
New York Area
8 reviews
Dined on 7 December 2019
Overall3Food4Service3Ambience3

This was my second visit to No 16. I was early so asked to sit in the lounge for a while before my meal. I expected to be asked if I wanted anything, but was left quite alone. If asked, I would have had a glass of fizz. Eventually, I had to go and find someone to see if I could go through to eat, which was done nicely. The menu is a little limited, but I found things I liked. I then asked for some water and had to wait some time before it arrived. I then had to ask for a wine list. My water glass had a chip in it which I noticed, but the staff hadn't. My foo came in good time, along with my glass of wine and I enjoyed my meal. The Caesar salad was particularly good. I was sitting next to a fairly noisy table of Lebanese people. I know their birth place as they talked of nothing else, quite loudly! At the end of the meal the bill had the automatic 12.5% service charge, even though the service had not been very good. However, the waitress did offer a free started in respect of the chipped water glass, which was the right thing to do. The location of the restaurant to the Albert Hall makes it a good choice for a pre-concert meal, but I think they could do better.

NB
NickB
New York Area
1 review
Dined on 7 October 2019
Overall5Food5Service5Ambience5

Absolutely loved the afternoon tea at The Orangery. Very well priced yet very luxe. They even offered a dairy-free option which was perfect for a friend. All in all, highly recommend (and I never write reviews)!

JO
JO123
London
17 reviews
Dined on 23 August 2019
Overall3Food3Service2Ambience2

unless you have a table outside to enjoy the setting and surroundings, which we didn't despite there being available tables throughout our meal, I wouldn't recommend this to a friend.

BM
BrendaM
1 review
Dined on 7 July 2019
Overall4Food3Service5Ambience4

The garden here is exquisite and peaceful, but we we sitting near a generator of some kind set behind the beautiful plants. The constant hum was awful - but the garden and long pool so lovely which offset the noise.
We had mezza and a bottle of wine, both good, but the pitta bread too hard so we think pre-prepared. We finished off with coffees and I had one of the best hot chocolate drinks ever - dark and gorgeous. Apart from the generator and pitta bread, all was just lovely - admire this hotel, atmosphere and decor and certainly location! Our waitress, from Venezuela, could not have been more pleasant and efficient, and the other staff we encountered were also pleasant and quietly welcoming. We'll definitely be going there again.

J
vipJerf
Baltimore
1 review
Dined on 19 June 2019
Overall5Food5Service5Ambience5

Highly recommend!! Delicious food, friendly staff and lovely ambiance! Quant gem in a gracious boutique hotel!

TB
ToniB
Kent
2 reviews
Dined on 21 May 2019
Overall5Food5Service5Ambience5

Lovely calm green oasis to sit and enjoy the garden. Staff very helpful and accommodating. Good service and great food

GG
GilesG
Dublin
2 reviews
Dined on 17 May 2019
Overall2Food1Service1Ambience3

Unfortunately having arrived at 8pm items were already unavailable in the menu. There was no welcome or greeting just a launch into ‘Do you want to drinks or order?’ For a prime positioned boutique hotel that is very cleverly and attractively decorated hotel it fell short. With our preferred starter unavailable we order the aubergine tabouleh main course which when it arrived was tepid to cold and certainly reheated and the tabouleh was simple couscous with some scattered pomegranate seeds. We chose not to eat it and to pay for our drinks ( a steep £21 for a single G&T and a bottle of sparkling water) and leave. The Duty Manager listened to our complaint but I think they need to review the quality of what is offered.

It could be a magical conservatory in the summer if the service and food were markedly improved.

OT
OpenTable Diner
London
1 review
Dined on 30 March 2019
Overall4Food5Service5Ambience5

The afternoon Tea was a lovely way to celebrate Mother’s Day! Wonderful service, location and ambience, topped off with delicious food!

r
viprichardg
London
16 reviews
Dined on 23 March 2019
Overall5Food5Service5Ambience5

It was a very enjoyable meal and good food and good service

NC
NatC
London
5 reviews
Dined on 3 March 2019
Overall5Food5Service5Ambience5

Always a pleasure visiting the Orangery. My original booking had to be cancelled due to a private event and I and my guest were greeted with a complimentary glass of champange when we arrived for the rescheduled booking which was a lovely touch.

S
vipStellina
London
15 reviews
Dined on 23 November 2018
Overall5Food4Service5Ambience5

Hidden gem, beautiful location and good food. I was here for lunch with a friend and we loved it. Really enjoyable and recommended.

KR
KensingtonResident
Washington DC
1 review
Dined on 7 November 2018
Overall3Food3Service4Ambience5

The surroundings are beautiful and an oasis from busy South Kensington. The pumpkin soup was outstanding; real flavours came through. Main course of Battered Cod and Chips less good. Fish OK, chips skinny and catering-pack. Selection of miniature deserts was disappointing, because they, frankly, were stale. Excellent wine list- really good choice of wines by the glass, well chosen for producers, eg Chave Rhone. £100 for two including a glass of wine, each. I was a little disappointed, having been here for afternoon tea on a number of occasions, with excellent fresh pastries every time. Perhaps I was unlucky.

W
William21
London
1 review
Dined on 8 October 2018
Overall5Food4Service5Ambience5

Excellent service,very friendly but discreet waiters.Great value for money in an unusual setting.
WI'll return and recommended!

OT
OpenTable Diner
Central Coast
1 review
Dined on 17 September 2018
Overall5Food5Service5Ambience5

Enjoyed afternoon tea, everything was amazing!!!

C
vipC123
London
2 reviews
Dined on 3 August 2018
Overall1Food2Service3Ambience3

Eye wateringly expensive everyday hotel snack list.

Poor selection of wine and drinks.

Pleasant garden.

EF
EllaF
1 review
Dined on 30 July 2018
Overall5Food5Service5Ambience5

Very lovely restaurant tucked away in South Kensington! Went before a BBC Prom at the Royal Albert Hall and was pleasantly surprised at just how lovely it all was. While seeming a little pricey at first, the food certainly deserved it as it was truly excellent with service to match.
Extremely impressed and looking forward to returning!

a
vipammara
London
29 reviews
Dined on 13 July 2018
Overall4Food3Service5Ambience5

I had read some not so great reviews but I didn’t let that put me off. I have to say the staff were absolutely amazing, some reviewers were critical about the staff but they were the best! So thank you for making our afternoon tea amazing. I think for what you pay the food quantity is about right. Beautiful garden afternoon tea and a gorgeous hotel. If you are picky about food then don’t go here, if you want a nice ambience in a beautiful garden with nice food then this is the place 😘😘😘

JW
vipJohnW
London
6 reviews
Dined on 30 June 2018
Overall3Food4Service1Ambience3

The service was v poor. The front desk was borderline rude. We were sat for15 minutes before anyone came. We had to reorder 3 times because the food on the menu wasn’t available. The service was slow throughout and the food was expensive. Would not recommend

MD
vipMoiraD
London
10 reviews
Dined on 26 June 2018
Overall3Food3Service1Ambience5

We ate in the garden which is a lovely , peaceful area and we were very happy to sit there and chat. This was just as well as it took an hour for any food to arrive and when it did it was disappointing. A great place currently let down by the food and service. I do hope they can get this sorted as then it will be delightful.

S
Srocc
New York Area
9 reviews
Dined on 13 June 2018
Overall4Food4Service5Ambience4

Lovely quiet hotel very near South Kensington. Felt like a country hotel, with a pretty garden at the rear. Limited menu, but good selection of wines by the glass. The set menu is no longer available, but the staff honoured our booking allowing us to select equivalent items from their a la carte menu. They took a lot of trouble to seat us in the drawing room, as the garden room was taken for a group booking. In the end we had a good meal, and the staff were trying to get things right, even though we couldn't eat where we expected and the menu did not exist! Worth going back when they are not so busy with a large group. Easy 10 minute walk to the Albert Hall.

SS
vipSS2018
London
2 reviews
Dined on 23 May 2018
Overall4Food3Service2Ambience4

The place is beautiful. Food was ok, not outstanding, but can’t complain too much about food. Service was not good. I was left sitting alone at the hotel reception for 10 minutes, it felt like I was waiting to be interviewed. Once I sat down, the lady who served the table was very cold. I didn’t feel welcome at all. Two starter, one main was beef sandwich, another main was two proaced eggs, 4 drinks were £130 in total. Overall, if you didn’t care about the service much, or price, then it is worth checking out this hidden garden restaurant, it is certainly beautiful. But if you were after nice dining experience with outstanding food in fair price, I will not suggest it. You could just go and have a drink, check out the garden, then have food easewhere.

AF
AliceF
1 review
Dined on 5 May 2018
Overall5Food5Service5Ambience5

Perfect! Perfect perfect perfect perfect perfect perfect

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WC
WendyC
1 review
Dined on 27 March 2018
Overall4Food4Service4Ambience4

A very pleasant, light and airy dining room, with tables that were well spaced and not at all crowded together. We didn't feel we were in a very busy area at all. Good service and staff.

OT
OpenTable Diner
1 review
Dined on 17 March 2018
Overall4Food4Service4Ambience3

Food good.
Atmosphere a little cold.
Service ok.
Very quiet.

AF
AdaF
1 review
Dined on 9 March 2018
Overall4Food4Service5Ambience5

Ambiente elegante, tavola raffinata ,discreta cucina. Personale molto attento, ottimo servizio

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TA
TenA
Aberdeen
4 reviews
Dined on 24 February 2018
Overall5Food4Service4Ambience5

Amazing elegant setting and fabulous service! We had afternoon tea which was delightful.

H
Helen
London
2 reviews
Dined on 14 February 2018
Overall4Food4Service5Ambience4

Interesting decor and ambience. Outstanding efficient and friendly waitress. Made our Valentine's evening very pleasant.

KH
KerenH
London
1 review
Dined on 11 February 2018
Overall5Food4Service5Ambience5

I really loved the hotel, it had the ambience of a comfortable modern style with attention to colour and texture. The service was faultless and I would say delivered in a very polite but friendly manner. We had afternoon tea with a glass of champagne and whilst the food was presented beautifully and it felt like a treat, it didn't have that wow factor taste for me.

SO
vipStewartO
London
28 reviews
Dined on 1 February 2018
Overall5Food5Service5Ambience4

Very quiet but nice space. Can imagine it will be lovely for al fresco in the Summer.
Good was very well cooked and nicely presented
Short menu - which works best.
Quirky decor

e
vipeatoutoften
London
78 reviews
Dined on 1 February 2018
Overall4Food5Service5Ambience4

The Open Table set menu for £19 at No 16 was excellent value and the food was delicious and well presented. The salmon with hollandaise sauce was enjoyed by both of us. The staff were very helpful and we had a good time. I would definitely return.

KS
KristinaS
London
2 reviews
Dined on 27 January 2018
Overall5Food5Service5Ambience5

Great place. Beautiful interior and exterior. Superb service and very good food. In addition, the manager Phil made sure that all our needs were met at all time.

E
vipEddddddd
London
11 reviews
Dined on 21 January 2018
Overall1Food5Service3Ambience1

We really loved the place but the restaurant was freezing and the service was slow. The combination of the 2 was quite painful.

c
vipcitycharlie
London
53 reviews
Dined on 5 January 2018
Overall5Food5Service5Ambience3

A first class meal in this discrete and quiet hotel restaurant.

c
vipcitycharlie
London
53 reviews
Dined on 26 December 2017
Overall5Food5Service5Ambience5

An excellent meal and very good value!

JM
vipJMilli
London
118 reviews
Dined on 25 October 2017
Overall5Food4Service4Ambience4

We had a lovely lunch and the people at the restaurant we're really lovely. We enjoyed the food and are looking forward to coming back to enjoy the beautiful garden.

IL
ItalianinLondon
London
7 reviews
Dined on 12 September 2017
Overall3Food2Service2Ambience5

The setting is really nice, lovely garden and nice table. The waiters are very pleasant, happy and kind but they don't come very often and service was slow. The real problem was the food, very expensive for what it is. For example over £18 for a fish cake which comes with nothing else on the plate except the fishcake, all the sides are extra. They don't serve water and only have very small water bottles with which you fill 1 and half glasses and are around £5. asked for some break which would not come normally and after waiting 30min to receive it we finished the meal and didn't need it anymore.
Will go back there for afternoon tea as the setting is really nice, but the restaurant unfortunately is not worth a lunch.

OT
OpenTable Diner
Dubai
4 reviews
Dined on 6 September 2017
Overall5Food3Service5Ambience5

The place was STUNNING!! I fell in love with every part of the hotel and the orangery was just perfect! But I felt the good didn't really live up to the standard of the place, hope they can develop on that and create a better afternoon tea selection.

FAQs

The Orangery at Number Sixteen Hotel is rated 4.3 stars by 54 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.